The contact owns a 2014 Jeep Grand Cherokee. The contact stated that after starting the vehicle, the instrument cluster went blank and failed to display the speedometer or fuel gauge. The contact parked and turned off the vehicle. The contact stated that before the failure the battery was recharged due to the vehicle not being driven daily. The contact associated the failure with the federal safety agency Campaign Number: 13V483000 (Service Brakes, Hydraulic, Electrical System, Electronic Stability Control); however, the VIN was not included in the recall. The failure mileage was approximately 172,600.
2014 Jeep Grand Cherokee: wrong fuel gauge reading
9 of the 2,392 complaints about the 2014 Jeep Grand Cherokee describe wrong fuel gauge reading.
- owner complaints
- 9
- of this car's complaints
- 0%
- typical mileage
- 117,000
- recalls
- 1
Wrong fuel gauge reading by model year
What owners say
Fuel pump failed. Electric control module/system failed. I have been having these problems since 2021. When it first started my car stalled out, completely died, and started rolling (even though I was pressing the brakes) - I had to pull my E brake and luckily stopped an inch away from hitting the car in front of me coming to a stop because the light turned red. My entire car shut down. I had to get a tow. I took it in to a shop and they had no idea really what happened or what it was. They told me a bunch of stuff was bad (thousands and thousands of dollars worth of stuff) and I ended up only getting whatever was absolutely necessary which was the fuel pump and battery. $1300 later it was driving at least. Ever since then my gas gauge has NEVER been accurate and just goes up and down randomly. I have to track my gas by resetting the miles of my “total trip” when I fill up. My dashboard constantly went on and off and I never knew what was accurate and what wasn’t. About 6 months ago my dashboard went completely black and hasn’t came on since. My car is now barley taking over 4 gallons of gas at a time before the auto stop on the pump cuts off. If I try refilling anyways gas overflows. This makes absolutely no sense. I can’t see how fast im going, hear my blinkers go on and off, see how much gas I have, how many miles are on my car, any check engine lights, and now I can’t drive over 75 miles without having to “fill up” my measly 4 gallons again before the pump shuts off. I was never notified of any recalls but there is absolutely no way my car is excluded from them. The electronic control module is fried, I can’t even get gas, and a brand new battery and fuel pump was clearly just a miniature band aid on this disaster chain of problems. I’ve only had this Jeep for like 5 years too and what it’s worth is not even worth a fourth of the cost it would be to fix all of this.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the water in fuel system message was displayed. The contact stated that the fuel gauge displayed conflicting fuel levels. While driving at various speeds, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who cleaned the fuel tank. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 146,000. VIN tool confirms parts not available.
After normal gas fueling, car is stationary, fuel meter registers more gas in tank than physically possible. I filled up the tank and meter shows over 400 miles of fuel available. Typically it should be around 330 on a full tank. Also, while driving my mpg meter fluctuates rapidly from 7 mpg to 60 mpg. I see on jeep forums that this is a common problem with jeeps. Very upsetting considering all of the recalls already for this model jeep. Fuel gauge repair estimated at $1400 !! (dependable jeep - reseda, ca.)
Vehicle was being refueled, ( fuel level was approx 1/3 full and was being completely filled). Vehicle would not start after fueling and was towed to a nearby mechanic for diagnosis and repair. Problem was diagnosed as a fuel pump failure. Upon removal of fuel pump from gas tank, and replacement, vehicle again operated normally. An examination of the failed fuel pump revealed that the fuel pump electrical harness connection had overheated and melted - certainly a very dangerous condition for a component that resides in the gas tank.
The "service gear shift" warning has appeared while the car is in motion (6 times) and while parked (1time) and the transmission feels like it is starting to slip and will gear down while driving. The next thing that occurs is the wipers will start on their own and can not be turned off. After the wipers are triggered then the next message will say "until you reach a desired location you may not be able to shift again until serviced". Next another random message will appear and then the screen will go blank. This includes all digital functions of the dash. Such as speedometer, fuel gauge, tachometer, etc. Service engine warning lights are the only thing that will appear. The last time this happened on aug. 2, 2019 the car would not allow me to shift into park or turn the car off. I had to put on the emergency brake and get under the hood where the fuse panel is located and pull the ignition fuse to disable the car. We have officially been to byers chrysler llc. 7 times and have an ongoing communication case with a corporate jeep care associate. We have mutiple videos that can be seen of the actions of the car. Three times the car has been returned to us with nothing done except clearing the error codes it generates while this occurs. It is unsafe to drive and is now at the point where it will not safely park and turn off. The image I am including states the the car should be shut off to engage park but it will not allow me to this. I have to pull the fuse while the car is still in gear and running with the parking brake on. This is as unsafe as it can get and there is no clue why this is happening. We have currently spent $1600 to fix the problem and have had no remedy.
Car cut off without any warning in traffic. I was almost rear ended. I had to call 911 because I was blocking traffic. Car was towed. It was determined the fuel pump and fuel gauge sender unit needed replacing which is expensive. This car is just 4 years old and I've kept it serviced. If I had been on the interstate I could have been injured. I have receipts.
Sudden shutdown of eco-diesel with fuel still present in tank, dealer identified faulty fuel tank pump. No replacement part available, no estimated time frame for available replacement. Less than 3000 miles on car. Jeep tech in detroit knew of problem indicating that others have reported similar events. Jeep recommendation is keep fuel level above 1/2 tank with no permanent solution or fix available at this time.
Instrument cluster went out while driving. This included the speedometer, fuel gauge, RPM. And engine temperature gauge. I had no idea the speed in which I was driving. I have had the car for 10 days. I was heading in the same direction as the dealership when this occurred. Drove it right there and made sure they saw it was not working before taking and turning the vehicle off and on. The dealership said it needed a new instrument cluster and it would be 3 to 5 days to get the part. The dealer tried to get me to take the vehicle and bring it back when the part came in since the instrument cluster came back on. I told them I did not feel safe doing that. The dealership ending up giving me a rental car.
Service bulletins that may apply
Related recalls
Fuel system, diesel: delivery: fuel pump
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
- Risk
- Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLS's number for this recall is Z46.
Recall number 22V406000 · Recall details
Questions about the 2014 Jeep Grand Cherokee fuel gauge
Is wrong fuel gauge reading a common problem on the 2014 Jeep Grand Cherokee?
9 of 2,392 owner complaints about the 2014 Jeep Grand Cherokee (0%) mention wrong fuel gauge reading. The model year with the most reports is 1997.
Is there a recall or service bulletin for this on the 2014 Jeep Grand Cherokee?
There is 1 recall and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Jeep Grand Cherokee
Check engine light 151Stalling 121Seat belt 104Jerking 64Loss of power 60Won't shift 47Fuel pump 46Wipers 41ABS 37Fire or smoke 37Adaptive cruise 36Headlights 36Engine failure 34Knocking 34Won't start 34No deployment 32Overheating 31Hesitation 29Transmission failure 29Collision warning 28Sudden acceleration 27Power steering loss 25Airbag light 23Key fob 21Backup camera 20Harsh shifting 20Brake failure 17Rollaway 17Slipping 17Screen failure 16Warning lights 16Misfire 14Oil consumption 13Grinding brakes 12Shudder 12Sunroof shattered 11Fuel smell 8Steering lock-up 8Water leak 7Whining noise 7Phantom braking 5
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