2014 Jeep Grand Cherokee: key fob or push-button start problems

Filed Oct 27, 2023 · NC

When vehicle has not been sitting overnight or a long period, the initial start does not engage. My mechanic referred to it as a long cold start. To work around this I will push the start button with my foot off the break pedal and let vehicle cycle through whatever. I can then start as normal. Using the key fob the startup happens cleanly. My mechanic said there is a complicated TSB on this issue but I am unable to locate. They have verified it’s not a fuel pressure issue.

Filed Jun 27, 2022 · Locks · 85,000 miles · MN

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while attempting to open the liftgate manually, the liftgate failed to operate as designed. The contact was however able to use the key fob to operate the liftgate. The contact stated whenever the vehicle was not in use the battery would be drained. The vehicle was not diagnosed or repaired. The VIN was not included in the federal safety agency Campaign Number: 15V393000 (Structure). The manufacturer was notified of the failure. The failure mileage was 85,000.

Filed Jun 24, 2020 · Electrical · 77,774 miles · OH

Our car was unable to start and thought the key fob battery was faulty. When the key fob was replaced the electronics in the car went completely haywire and the care was unable to move or start but the radio was on, the windshield wipers were on. We then turned the car off and waited for a tow. The car then started and was able to be drove for several miles. Later in the day the car again would not start or able to be opened. The car was towed and the dealership stated the shifter was faulty. They have now replaced the shifter twice. The first time the shifter was replaced the mechanic brought it to me and they were unable to get it out of drive at the dealership. They immediately took it back to repair it again. They replaced the shifter again. I drove the car home and then started the car with the remote start, got in the care and received the message that the shifter needed to be serviced. I immediately returned the car to the dealer.

Filed Oct 1, 2019 · Electrical · 88,000 miles · KS

Our daughter purchased this 2014 jeep grand cherokee and within 18hrs of purchase the jeep wouldn't start. The jeep does not respond to the push button start and no codes appear once the jeep is able to start. On one occasion driving down the road the dash lights blink then turn off and back on. It has left her stranded on at least 5 different occasions where it took over 2hours before it would start. The car battery has been replaced, key fob battery replaced, body control module, and the dealership is still trying to track down the problem. It's been in the shop for almost a solid month. She has only driven it the equivalent of 24hrs since all this started.

Filed Jun 10, 2019 · Electrical · MD

No low battery warning light, only show a warning if alternator is bad and not charging battery. Thus, car can stop without warning due to low battery because of wear and needing replacement- without warning. When this happens, everything in car works on electricity can cause a very bad accident if stops in traffic. Also, with no key override when the car electrical module will not read to the key fob if you are in or out of the car you can not open doors or windows or turn on or off anything, if doors/windows locked when this happens this is very dangerous-no way to get out or in. If stuck in the desert without help and car module stops picking up key fob one is sol. Lots of complaints online. Very unhappy with the fact that chrysler creates recalls only for a select few when they know that they continue to use the same faulty technology on most of their cars they build. My rear door module stopped working and I had to replace it and it cost me over $500. When going online I see that chrysler had a recall for this problem for older models but would not cover the newer years although they used the same faulty technology on them as well. Fortunately, I had just parked my car in the garage and did not lock the doors so we could still get in it and have it towed.

Filed Apr 8, 2019 · Electrical · 30,000 miles · NH

Vehicle does not reliably start when the brake and engine button are pushed. The dashboard lights up, but there is no message and vehicle fails to start. I often have to try 3-4 times to get the vehicle to start, ultimately having the key at the push start button. Key fob batteries have been replaced several times, star case was opened, and win module replaced. Vehicle has been in for service many times for this issue, which remains. Chrysler case management is well aware of the issue. The only "possible" connection found is an incompatibility with cup LED lighting and key fob technology. In addition to being frustrating, it is a safety issue.

Filed Jul 23, 2018 · Electrical, Engine · 37,200 miles · VA

Vehicle engine light came on - rear windshield wiper started even though switch was off, power steering failed and engine shutoff while driving on city street, horn beeping intermittently whether driving or not. Several messages displayed for about 2 seconds -ECM lost communication and other msgs I couldn't get because they only flashed on the screen. Keyfob battery low even though I just put in a new battery.

Filed May 31, 2018 · Engine, Fuel system · 74,150 miles · MS

Vehicle was in motion, traveling west. Vehicle was being driven at normal interstate speeds. Vehicle began to make a slight jarring sound along with a thumping feeling, as if driving along the knock strips. This was consistently occurring every 7 seconds or so, as if a tire was shredded. Vehicle began to accelerate along with traffic flow. Engine light began illuminating. Engine began to feel lethargic. All digital gauges were indicating normal temps and pressure. No tire warnings. Vehicle began to exhibit smoke smell in vents. Vehicle became harder to accelerate to attempt to alleviate issue, as if stuck in between gears. Vehicle became harder to control. Switched from left lane to far right to reduce speed. Vehicle became more lethargic. As vehicle proceeded up exit ramp to leave interstate, transmission automatically went into neutral. Vehicle was able to coast into gas station parking lot. Vehicle was shut off. Raised hood, and there was a smell similar to rotten eggs, like a natural gas smell. No obvious damage as if it was physical. No belts or hoses appeared loose or hanging. No fluids were visibly leaving engine. No smoke or steam. Attempted to restart vehicle after several minutes to cool engine due to hotter temperatures. Vehicle has push button starter. Vehicle would not start for roughly 15 seconds with brake pedal depressed. Vehicle sounded like it was straining to start. Roadside assistance was notified. Upon arrival, tow truck operator had extreme difficulty starting vehicle. Vehicle had to be forced onto tow truck using cable release in center console. Electrical systems functioned fine. No damage to body or underside upon examination of good samaritans and tow truck operator. Vehicle has roughly 74,xxx miles, of which roughly 45,000 are highway mileage. Vehicle is maintained regularly for oil changes and has had tires rotated and balanced.

Filed Feb 24, 2018 · Driver assistance, Electrical · 65,000 miles · MD

The total integrated power module has begun to fail resulting in delayed or no engine turnover when ignition button is pushed while parked (although remote start on key fob works fine, battery is fine and starter is fine), driver seat moving on its own while driving on highway, headlights failing at night while driving on suburban streets, etc.

Filed Oct 13, 2016 · Electrical, Engine · CA

Tl* the contact owns a 2014 jeep grand cherokee. When the vehicle was started, the navigation screen was blank and a blue color. When the push button start was initiated, the contact had to make numerous attempts to ensure that the vehicle was on or off. The contact had not experienced any failures until the vehicle was repaired for a manufacturer's recall. The dealer was notified of the failure several times and had not provided a solution. The manufacturer was notified of the failure. In addition, the engine raced several times. The recall details were not provided. The VIN and failure mileage were not available.

Filed Sep 20, 2016 · Body, Lights · 50,750 miles · WI · crash · 1 injury

Wife parking on 1st floor of parking structure in downtown green bay, wi july 13th 2016. She shifted to reverse to adjust the vehicle so as to enter the parking space correctly. The vehicle started to move back while she looked over her shoulder to see what was behind her. All of a sudden the truck stopped going back & violently jerked forward. The truck started moving rapidly forward even though it had not been shifted into drive. The front tires jumped up on the curb at the front of the parking spot. The truck hit the cement wall violently at the front of the parking space. The front of the truck actually went through a portion of the cement wall. The motor was revving loudly while the truck was pressed up against the wall as if trying to push its way through the wall. Wife had difficulty getting vehicle to shut off as the push button start was ineffective due to the vehicle not shifting easily out of gear. The accident resulted in $11k+ in damages to the truck and $40k+ in damages to the parking structure. There is a recall on the shift lever for the 2014 jeep grand cherokee which is s27/whtsa 16v‑240. Tried to get recall fixed a month prior to the crash but was advised by dealer the parts were not available as of yet. Crash occurred while waiting for parts to be available. Chrysler says this recall is not the cause of this incident. Reluctantly filed accident claim with my insurance company. Claims adjuster advised he had 2 other incidents where the insured claimed this model of truck had shifted itself into either reverse or drive on its own.

Filed Nov 8, 2015 · 47,000 miles · MS

Engine continued to run for several hours after key fob was removed from vehicle. There was no warning indicator or automatic engine shut off. Engine was very hot.