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2019 Jeep Grand Cherokee: won't start

7 of the 371 complaints about the 2019 Jeep Grand Cherokee describe won't start.

owner complaints
7
of this car's complaints
2%
recalls
2
Is there a fix? There are 2 recalls and 85 service bulletins for this area of the car. See below

Won't start by model year

What owners say

Filed Apr 29, 2026 · Electrical · MD

I just had a recall repair for my ABS system which was electrical done to my 2019 jeep grand Cherokee. I drove off the lot with it but the next day it wouldn't start, I called the dealership back for an inspection but they stated I would have to pay for a diagnostic. I stated the code that came up when I hooked my OBD scanner up the code for my park, neutral, switch input circuit popped up. I told the dealership numerous times about the code but they are ignoring the code and saying it is my starter and batteries. Mind you I take it to this dealership all the time I never once heard them say I needed any of these things until now. So I told them I need a diagnostic on the electrical issue but once again they are brushing off the circuit code and jumping to the starter but stated I would have to pay $2,319 for a starter and see what comes up, which means spending money for something that is not the problem.

Filed Mar 18, 2025 · Brakes · AZ

I took my vehicle on a road trip- it ran fine and I did not have any warnings or indications of a problem. When I stopped at my hotel room, the vehicle was fine. I went out to start it the next morning and I was met by a vehicle that would not attempt to start. It came up with a check engine light, e brake light, ABS error and a couple of other lights/error messages. I had to have the vehicle towed to a local shop where they informed me that this was associated with recall 94B. This recall was posted over six months ago and there is still no fix available. My vehicle will not start or run, and is not safe to drive even if I could get it to start. I am being told that it is impossible to fix until the manufacturer releases a repair option. I had to pay not only to have my vehicle towed and inspected by the first shop, but also I had to pay for it to be towed all the way back home (because I was on vacation when this happened) and it is now at a second shop who has confirmed the diagnosis and that no repair is available. This is my primary source of transportation for myself and my children, and I am being told that six months ago this issue was acknowledged by the manufacturer, but they have not fixed it. I contacted the support line for the manufacturer and was transferred six times, and then I was ultimately told that a supervisor would call me back with a solution, but that hasn’t happened yet. I asked if I should have my vehicle towed again to get it to the dealership for repairs and if they could offer me a loaner vehicle and the representative said she couldn’t advise me on that and I had to wait to hear back from a supervisor. I need them to either make a fix available or provide me a loaner or replacement vehicle if they are unable to resolve the problem. I purchased this vehicle in good faith.

Filed Sep 17, 2024 · Driver assistance, Electrical · IL

Well maintained and properly serviced car. Never had any issues. While driving out of town, 4hrs into the drive the electrical system went haywire. Error messages began cycling through on the driver panel - stability control lights, service air bag system, engine light comes up, and service bag system, after which the car loses total power. After pulling onto the side of the road, I placed car in park, and attempted to restart and it would not power on. All lights are working but the vehicle will not start - it makes starting sound but won’t power on. After trying for about 30 minutes, the ac blower pop on, which was strange b/c the car was powered off. The car starts and is driven about a mile and the same thing happens all over. After trying another hour it starts again and drives another 2 hrs to my destination (at this time the radio and ac was powered off.) I chose to leave it off as I didn’t want anything to stop vehicle since it was running. Upon arriving to my destination a mechanic looked at it and said the electric systems stopped communicating and he reset it. The vehicle drove around town, a fee miles here and there, seemingly fine. When I put it back on the highway to return home the next day, the problem started all over again. We ended up stranded on the side of the highway yet again and after about 20 minutes, the car started up. We were able to drive to the nearest gas station at which time I attempted to turn the car off, thinking that maybe that would help to reset it. At this time the vehicle would not turn off. The front windows were not operating. The windshield wipers would not come on. It just so happened to be raining heavily, and I had to drive in the rain with no windshield wipers. Next, all the instruments went down. Gas hand went to E, even though there was over 200 miles of gas. The blind spots warning lights lit up and remained lit, the car appeared to want to lose power, would putter but remained on. Made it home and car powered off.

Filed May 27, 2022 · Electrical, Fuel system · MI

My vehicle stop running at the light. I got it started again and turned left and it died about a block from the light. Then it would not start. Hard it towed home and the rear wheels locked up when they tried to dropped the car off in the drive way. Could not take it out of gear. The next day it started up and was able to move it. Made an appoint to have it checked our four days later and it would not start. Took it to the shop and they could not move it off the back of the flatbed. Brought it back home. Then the batteries died. Tried to jump start., Almost. When it did I took it out of park. But then it was dead. Nothing. Had it towed to the Jeep dealer in Marshal, Mi. They said both batteries where totally no good. They replaced the batteries and found out the fuel pump was burn or shorted out and had to be replaced. They do not know why this would happen or they just would not say. The vehicle only has 78000 miles.

Filed Nov 19, 2020 · Electrical · 7,500 miles · MA

My 2019 jeep grand cherokee will intermittently not start. I will push the button and it revs up but does not turn over. This lasts for about 10 minutes and then will start. This happens about once a week. The car also stalled underway twice this past summer. Quirk jeep in braintree ma tells me nothing is wrong when I have video evidence. The car is not safe and is like new. It currently has only 8500 miles on it. Very frustrating when I paid a lot for the car.

Filed Oct 12, 2020 · Engine · 26,572 miles · ND

While driving down a road, at 30mph, it all of a sudden stalled out. Power steering stopped working, engine was dead, it said on dash to "shift into park". I managed to pull into a parking lot. Put it in park. Turned it off, then attempted to restart, it wouldn't start (sounded like engine trying, then not turning over. I then turned it off again, and tried, and it turned on. I was able to make it home, but a car shouldn't stall while driving at 30mph down a road.

Filed Feb 7, 2020 · Electrical, Engine · 1,900 miles · CA

I got into my vehicle and when I tried starting it would not turn on the engine. The only thing that would illuminate was the speedometer area. The audio unit would turn on off and then on and then off. I tried about 10 times and would not start the engine. The vehicle was parked in my driveway when it happened.

Service bulletins that may apply

Related recalls

Engine and engine coolingReported June 8, 2023 · 80,629 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V‑475.

Recall number 23V411000 · Recall details

Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)Reported November 12, 2020 · 28,884 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk
Combustion in the intake manifold can increase the risk of a fire.
Remedy
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is W79.

Recall number 20V699000 · Recall details

Questions about the 2019 Jeep Grand Cherokee won't start

Is won't start a common problem on the 2019 Jeep Grand Cherokee?

7 of 371 owner complaints about the 2019 Jeep Grand Cherokee (2%) mention won't start. The model year with the most reports is 2011.

Is there a recall or service bulletin for this on the 2019 Jeep Grand Cherokee?

There are 2 recalls and 85 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2019 Jeep Grand Cherokee

ABS 48Check engine light 46Stalling 30Backup camera 15Loss of power 14Jerking 13Overheating 11No deployment 9Engine failure 9Warning lights 8Adaptive cruise 7Headlights 7Misfire 7Start-stop 7Grinding brakes 5Knocking 5Harsh shifting 5Screen failure 5

All model years of the Jeep Grand Cherokee

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