2008 Jeep Grand Cherokee: jerking or lurching

Filed May 6, 2015 · Acceleration, Brakes · 102,000 miles · NY · crash

Tl* the contact owned a 2008 jeep grand cherokee. While driving at 30 MPH, the vehicle jerked. In addition, the brake pedal was depressed but the vehicle failed to stop. The contact also stated that the vehicle hesitated before accelerating. The ABS, esp, bas and anti skid warning lights illuminated. The vehicle was towed to a dealer who diagnosed that the win module needed to be replaced. The vehicle was repaired; however, the failure recurred. As a result, the contact crashed into the rear of another vehicle. The contact did not sustain any injuries. A police report was filed. The vehicle was destroyed. The VIN was included in the federal safety agency campaign number: 14v567000 (electrical system) however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The failure mileage was 102,000.

Filed Oct 25, 2014 · Electrical, Transmission · 78,000 miles · NY

I filed my second complaint on 07/14/2014 component(s): electronic stability control , unknown or other date of incident: 06/28/2014 the federal safety agency id number: 10610308 on 10/22 I transferred my jeep transmission into neutral to tow behind our rv. When I took my foot off the brake the jeep electronic fdcm threw it into 4wd and it lurched forward almost hitting our rv and my husband who was working on hooking up the vehicle. I warned your office in january and again in july that this was a safety issue but had no idea it could do this!! I was concerned about needing 4wd and not having it. Now I am concerned about our physical safety. Nothing has been done to make chrysler fiat step up, own up the n23 debacle that caused this issue and fix it. They must be held accountable and fix this before someone is injured or killed. Please do not ignore this complaint and just another jeep owner complaining about the n23 recall. This is a serious safety issue!!!!

Filed Oct 17, 2014 · Brakes, Electrical · 90,900 miles · IL

Purchased used vehicle from dealer. That evening while driving at speed (35 MPH), my dash flashed, went dead and engine stalled, lost steering and brakes. The oil light lit and was only light on dash. Pulled over to side of road, after shifting to park, it restarted and drove normally. Next morning upon starting the check engine light came on. Drove to work, parked, called dealer. Upon entering vehicle again, used remote start, but when I inserted key, it died. Cycled key again and started. Returning to dealer, upon exiting freeway, it died again at roughly 30 MPH. This time a loud clunk sound occurred and the same stalling issue, coupled with no brakes or steering occurred. After shifting to lark and cycling hey, it started immediately. Dealer diagnosed it as a "autostart relay switch" overheating and burning out. Replaced switch, check engine light disappeared, and vehicle drove normally all night. Third day of ownership, while at a stoplight, a loud clunk sound, coupled with jerking motion occurred. I actually looked at rear window because I thought I was rear ended, until I realized my dash was dead except for same oil light. Car was stalled. Placed in park, car started immediately. So far I've had car 3 days and it's happened everyday. Glad I just dropped close to 20k on a jeep that may kill me.

Filed Jul 5, 2010 · Brakes, Driver assistance · 45,000 miles · FL

I recently purchased a newer model used vehicle that has started to present some serious concerns that the dealership where I purchased it cannot figure out the problem and discounts my complaint. My vehicle's motor acts as if is going to stall on take off from a stop position. I have attempted on 3 separate occasions to have the problem serviced by the dealership's service department; however, the dealership tells me they have no concerns with the vehicle. Although the problem is not presenting itself when I bring it to the dealership, it is happening more often now than in the beginning of the vehicle's purchase that I know the problem is escalating. I cannot figure out what "triggers" this event except that when it does happen, my two young children are in the vehicle. A new issue also has presented itself. On july 4, as we were traveling down a narrow road aligned by trees, the vehicle down shifted so hard it cause the vehicle to accelerate and forcibly jerk; however, we immediately regained control of the vehicle. My ABS, esp and bas lights are displayed and I have an appointment with the dealership to have this serviced for tuesday, july 6, at which tme I will also ask them to perform another inspection/service my stalling motor issue as well as the new accelerating/jerking issue.

Filed May 5, 2009 · Engine, Transmission · 5,514 miles · FL

Tl*the contact owns a 2008 jeep grand cherokee. While stopped at a red light, the vehicle began to shake and lose power. The vehicle was taken to the dealer to have the PCM programmed. The PCM did not stop the shaking; however, the vehicle no longer jerked forward. The vehicle has been at the dealer five times for the shaking issue, but they cannot remedy the failure. The contact feels that this is a safety issue because the shaking and jerking almost caused a crash. The current mileage is 11,700 and failure mileage was 5,514. Updated 6/4/09 *cn the rear view mirror was out of frame, the engine had a rough idle and it felt as though it was going to stall. Updated 06/09/09.*jb the consumer she and her husband were displeased with the arbitration boards' decision. The consumer stated the vehicle would surge forward and vibrate when at a stop and would feel as though the vehicle would stall, even more without the air condition turned on. The explanation the consumer was given that the air condition will cycle on at the same time the cooling fans which was said to cause the problem. Updated 11/02/09.

Filed Mar 19, 2008 · Transmission · 2,511 miles · NY · crash

Tl*- the contact leases a 2008 jeep cherokee 4x4. While pulling into a parking garage the vehicle would not accelerated, instead it went into reverse. She waited a few minutes then when she tried to proceed forward the vehicle continued in reverse then jerked and struck the preceding vehicle. The vehicle was towed to the dealer, who wasn't able to diagnose the failure. The dealer stated nothing was wrong and it might have been driver error. A police report was taken by the white plains police department report number 08-10826. The current and failure mileage were 2,511.