2013 Jeep Grand Cherokee: brake failure

Filed Jun 22, 2020 · Electrical, Engine · 125,000 miles · NC · fire

While driving my car on the highway the battery light came on. After a few minutes all of the other lights, seatbelt, engine, etc. Started to flash. Then my air conditioning turned off, my brakes stopped working and my power steering went out. Luckily I was pulling off of an exit. After finding out that there were 5 recalls, I took the jeep to a dealership to have them fix it. I picked it up a few days later after they said it was ready. The day after picking it up...I was again driving down the highway and the jeep did the exact same thing!!! Again luckily I knew the signs and pulled over quickly but still lost control of the vehicle because power steering and brakes went out.

Filed Mar 6, 2018 · Brakes · CO

Tl* the contact owns a 2013 jeep grand cherokee. While reversing the vehicle, the brakes failed to completely stop the vehicle. The contact had to exert force to the brake pedal to stop the vehicle. The contact received notification of the federal safety agency campaign number: 17v572000 (service brakes, service brakes, hydraulic). The dealer (larry h. Miller chrysler jeep dodge, 1800 w 104th ave, denver, co 80234, (720) 907-0928) stated that the parts were not available. The dealer stated that they would repair the vehicle once the parts arrived. The contact called the dealer since november of 2017, but had not received a follow-up response. The contact was uncertain as to when the vehicle would be repaired. The manufacturer was notified. The failure mileage was not available. Parts distribution disconnect.

Filed Oct 5, 2017 · Brakes · 120,000 miles · IN · 1 injury

Brake failure due to a faulty recall fix. Attempted to apply the brakes and the pedal was hard and hurt my foot trying to stop the jeep. The brake booster recall was addressed in 2014 but the shield that was installed failed which LED to the failure of the booster.

Filed Aug 22, 2017 · Electrical · 72,000 miles · PA

While driving my 2013 jeep grand cherokee on a busy 4 lane highway my alternator failed, resulting in the engine stalling. I had no steering, no brakes, no control over the car whatsoever. Fortunately I was going up a hill and the car came to a stop without anyone being injured! I could have been killed. The dealer is saying that recall p60 - which covers exactly what happened to my car - does not cover my car because I have a 180 amp alternator instead of a 160 amp, which is covered by the recall. How can chrysler group limit the recall by the amps when clearly this is what happened to with my 2013 jeep grand cherokee??

Filed Feb 24, 2017 · Driver assistance, Electrical · 49,000 miles · TX

Low battery light came on while driving 35 MPH, and two miles later the majority of dashboard lights came on. Simultaneously, a constant beeping began and wipers turned on. The scary part is that within seconds, I lost power steering and brakes did not work correctly. The road I was driving was precarious, windy, and did not have a shoulder. I continued at minimal speed around the curves for less than a mile, looking for a safe place to pull over. Very soon, the car accelerator stopped and the car died. I managed to pull the car onto the side of the road (took effort without power steering). Terrible and sudden experience. Not enough warning to get the car serviced before complete electronic and vehicle shutdown occurred. Thankful that no other vehicles were around during the incident, as I am confident I did not have safe control of the vehicle during this time. Towed vehicle to safety. Mechanic tested and discovered that alternator fully shorted and battery was completely dead (unable to recharge).

Filed Feb 22, 2017 · Brakes · 77,000 miles · NY

Tl* the contact owns a 2013 jeep grand cherokee. While driving 25 MPH, the brake pedal was depressed, but the brakes failed to respond. The vehicle was taken to the dealer where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000. ...updated 03/31/17 *bf updated 05/05/2017

Filed Dec 27, 2016 · Brakes · 49,086 miles · NY

In 2014 had a brake booster recall on my vehicle. All parts were replaced related to the brake booster in may of 2014. On the first below freezing temperature of the season in 2016 my brakes failed when trying to stop at an intersection I went 20 feet pass the stop sign until I was able to stop. Luckily no other vehicles were at the intersection at this time. As I kept pumping the brakes while slowly continuing to drive the braking began to work. I had no other braking issues that day. The very next day with below freezing temperatures I was again unable to stop at the first intersection I approached again no other vehicles were at the intersection. I again continuously pumped the brakes while slowly driving and I immediately brought the vehicle to be serviced. My personal mechanic indicated the problem was with the brake booster. I contacted my dealer and after the dealers confirmation that the problem was the brake booster it has now been replaced again. I am extremely concerned that the parts used to replace the booster in the original recall are faulty parts therefore causing the same problem the recall was suppose to fix. I would like this known as I am sure I am not the only person who will have this issue with their brakes.

Filed Mar 4, 2016 · Acceleration, Brakes · NM

I took my jeep into a local dealership april/16/2015 for recall 05p14182 or recall p14 ie..a brake booster shield. On may 15 after approx. 3000 miles my ABS, fcw and traction light came on. I could not use my cruise returning to abq. And my brakes were sticking. I took it back to the dealer on 22may and they found that the master was leaking fluid into the brake booster and made mention of the p14 recall. They reperformed the recall and replaced the master and booster and after testing they found the same problem with the brakes. They ordered another master cyl. And after installing said the problem was fixed. On returning to abq on 15july/15 and less than 3000 miles later I encountered the same malfunction. Back to the dealer on july 17 with the same diagnosis and repairs. Less than 1000 miles on dec. 23/2015 the same malfunction and return to the dealer on 31dec. At this point the service advisor and the mechanic said they could redo the fix but it was going to happen again and it was a health hazard because of the possibility of catastrophic brake failure. I contacted chrysler about this problem and they said since it was repaired they could not do a vehicle replacement and to contact them when it happens again. I told them what the mechanic and advisor said about break failure and it was "we can not help you." I then wrote to their ncds and was told that since the vehicle was no longer in warranty I had no case. When this started the vehicle had 41759 miles and the last repair it had 48288. The jeep 2013 has a 50,000 five year warranty. I have all the repair invoices and the emails from chrysler in my files. Please help

Filed Apr 3, 2015 · Brakes · 21,000 miles · MA · crash

Tl* the contact owns a 2013 jeep grand cherokee. While driving 25 MPH and attempting to engage the brakes, the brakes failed to stop the vehicle. As a result, the contact rear ended the preceding vehicle. The contact did not sustain any injuries and it was unknown if a police report was filed. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the dealer stated that the parts were not available for repair. The manufacturer was not made aware of the failure. The failure mileage was 21,000.

Filed Oct 16, 2014 · Brakes · 10,000 miles · NY · crash · 1 injury

Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that while driving at approximately 20 MPH down hill and approaching a traffic light, the contact attempted to avoid a crash with another vehicle and depressed the brake pedal. The contact stated that the brakes failed to respond and crashed into a fence. A police report was filed. The passenger sustained injuries to the neck that did not require medical attention. The vehicle was not diagnosed or repaired. The VIN was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

Filed Jul 18, 2014 · Brakes · 200 miles · WI

I received a recall notice for my 2013 jeep grand cherokee which the dealer was aware of on 5/29/14 in reference to brake issues that could result in a complete brake failure. The parts were ordered, but as of 7/18/14 the dealer claims the replacement parts have still not been received from chrysler and have no idea as to when the parts will be available. I think the loss of brakes is a serious issue and after having been reported 6 weeks ago the issue is still unresolved!

Filed Jan 29, 2014 · Brakes · 16,000 miles · IL

This is the 6+ time this has happened but this was the worst time, yet. While traveling on the highway @60-70mph, I stepped on the brake pedal and it was frozen solid ... Would not move an inch ... I had no brakes. I took my foot of the brake, reapplied pressure to the brake pedal and still nothing. I tried applying pressure a third time and my brakes worked. I took the car to the dealer where I bought it and they said they cannot find a problem. I called jeep and they said to talk to the dealer again.