2013 Jeep Grand Cherokee: multiple warning lights

Filed Sep 20, 2021 · Electrical · NY

2013 Grand Cherokee: Driving on highway, battery indicator came up on dashboard, all dashboard lights started flashing, windshield wipers turned on, and the car abruptly stalled in the middle of the highway. Inside hood, alternator smoking as if it was going to ignite. Alternator, battery, wire harness, fuse box, computer: all fried. Expensive repair. Problems line up with exactly this existing recall the federal safety agency CAMPAIGN ID: 17V435000 "If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire." Jeep/Chrysler already fixed this recall on this specific car in 2018. According to dealership the warranty for repair is 2 years. Jeep is allegedly "fixing" these cars resulting in the recall consequence to happen regardless. Looking into this issue online it seems I am not the only person to experience this. Jeep/Chrysler needs to open the recall back up as there are unsafe cars on the road unbeknownst to drivers. In addition to this there is an existing recall-the federal safety agency CAMPAIGN ID: 19V813000- fuel pump relay, which can result in the car suddenly stalling and causing an accident. I have been trying for two years to get this repaired by various Jeep dealerships. They claim there is a limited amount of parts. I have been informed numerous times that if the car stalls as a result of that recall they will reimburse the repair, which indicates there isn't a shortage on the part. Jeep is dragging their feet leaving unsafe cars on the road.

Filed Nov 21, 2019 · Fuel system · 110,000 miles · MD

I was driving on the capital beltway 495 in maryland when all the lights in my car came on and then turned off. After that my car completely stopped accelerating, my check engine light came on as well as the ABS light and a lightning bolt light where my speed is displayed started flashing. I was able to get to the shoulder of the road after almost getting rear ended. When I tried to turn my car back on all of the lights kept flashing and the engine wouldn't turn over. After about 30 minutes all the lights went out and my car was finally able to start. Off and on my car keeps telling my to check my gas cap even though I've replaced it and it's always on there tightly.

Filed Sep 30, 2019 · Driver assistance, Electrical · 147,680 miles · NY

I pulled out of my driveway, turned the corner and my jeep completely shut down as I was driving. The message that came up told me to service my 4 wheel drive and every light on my dash lit up like a christmas tree. It would not start or do anything. Had to have it towed back to my house and am now having to tow it to a dealer.

Filed Dec 28, 2017 · Engine · 32,000 miles · IL

When driving the vehicle every single thing turned on. Windsheild wipers, every light on the dash board light up like a christmas tree, engine started to rev up, the dash board was going up and down with the speed. Everything was going and it was strange.

Filed Oct 26, 2017 · Electrical · 163,000 miles · PR

Hi on september 8, 2017, while driving my bus quietly, I feel a strange noise in my bus jeep, suddenly warmed up, they turned all the lights on the panel and went out , we called the service of crane, to take it to the dealer triangle in mayaguez, p.r. When I go to the dealer, they notify me that my jeep has an alternator recall (which I never received a notification, since the dealer has my wrong address in his record). The dealer notifies me that they do not have the piece in the warehouse and that they have to order in florida and that it will take maybe two weeks. My husband, mr. Hector caban seeing that this situation was going to become a little difficult decided to rent a a car at allied car. We paid $656.70 in car rental. The dealer promised to give me a car and at this moment october 26, 2017 nothing happens. Currently, I am resident of puerto rico and in this process hurracaine maria arrives in puerto rico on september 20, 2017. Actually the dealer inform to me that they have no lights no system and they cannot fix my bus promptly. Actually they inform to me that my alternator are in the docks in san juan, pr and these trucks are confiscated by fema, since the priority is to take the trucks with food and water to distribute to the victims of hurracaine maria. I need to resolve this situation, and the dealer has taken too long to resolve this, they are very negligent and not at all empathic with this. This recall was in june, why I was never warned, this situation could have been avoided if I had been contacted via cell phone or email. This situation would not have come so far, if they had been efficient. In the midst of this catastrophe I find my hands tied, frustrated and I do not know what to do. The triangle dealer in mayaguez and his manager mr. Ismael medina has made no effort to resolve this issue, his customer service is terrible.

Filed Dec 5, 2016 · Electrical, Seat belts · 100,000 miles · CA · crash

Tl* the contact owns a 2013 jeep grand cherokee. While driving 65 MPH, the vehicle stalled, all the warning lights illuminated, and the seat belt malfunctioned. The vehicle veered off the roadway and struck the guardrail. There were no injuries and a police report was not filed. The contact stated that the failures were persistent and occurred without warning. After a few minutes, the contact was able to restart the vehicle and drove to the closest dealer for assistance out of the seat belt. The contact stated that the engine revved. The vehicle was then towed to a local dealer where it was diagnosed that the totally integrated power module malfunctioned. The vehicle was not repaired. The manufacturer was notified of the failures. The VIN was invalid. The failure mileage was approximately 100,000.

Filed Apr 24, 2015 · Acceleration · 70,000 miles · NC

Tl* the contact owns a 2013 jeep grand cherokee. While driving at approximately 50 MPH, the vehicle's speed decreased to approximately 25 MPH. All the warning lights illuminated then the vehicle resumed to normal. The vehicle was taken to the dealer where the failure was unable to be duplicated. The vehicle was not repaired. The contact also stated that the failure recurred multiple times. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.