2013 Jeep Grand Cherokee: sudden loss of power

Filed May 14, 2025 · Electrical, Steering · IN

I am reporting repeated safety-critical failures with my 2013 Jeep Grand Cherokee that have rendered the vehicle unreliable, dangerous, and now inoperable. I believe this vehicle suffers from a systemic electrical defect related to the Totally Integrated Power Module (TIPM)—a well-documented issue across Jeep models that causes starting failures, loss of power, and unpredictable behavior of vehicle systems. On [XXX], my vehicle failed to start. The starter clicks but does not engage. These symptoms align with known TIPM-related failures. Despite this, the authorized dealership (Madison Chrysler Dodge Jeep RAM) has refused to test the TIPM, insisting on replacing the starter without confirming the root electrical issue. This places consumers at risk of breakdowns without warning and reflects a pattern of ignoring known defects. My vehicle also has a history of major mechanical failures: Water pump, thermostat, and oil pressure unit replaced (Feb 2024) Rack and pinion, control arm, wheel hub replaced (Jul 2024) Rear brake caliper seized (Aug 2024) Radiator failure (Apr 2025) The vehicle remains with the dealership since 4/30/25. As of 5/14/25, I have received no update or repair. My case with Stellantis (Case [XXX]) has been met with repeated communication failures. I missed one call from the case manager on 5/8 and immediately returned it—leaving three voicemails over two business days and receiving no response. I was promised a callback by 5/13 and still have not heard back. These issues raise serious concerns regarding the safety and reliability of this vehicle. I am requesting the federal safety agency investigate potential TIPM-related electrical defects and non-compliance with manufacturer responsibility to address safety defects. I do not believe it is safe for my vehicle to be returned to me in its current state, and I urge your agency to consider further action regarding this recurring and widespread defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 10, 2024 · Fuel system · SC

We were traveling at approx 75 mph on [XXX] in Georgia when the Jeep completely stopped and shut off - lost all power and we had to coast to the shoulder. Thankfully no one was close behind us. The power steering went out and we could not start it back up. We had to get it towed twice to a Jeep dealership for diagnosis. Was told the fuel pump relay needed to be replaced bc of active recall, but that also both fuel pumps had to be replaced. Said that those are the reasons why Jeep wouldn't run. Called Jeep Customer Care and was advised to have the dealership repair, pay for the fuel pumps and then turn in cost under Case #[XXX] and they would reimburse for the parts and labor of the fuel pumps. The cost totaled over $3000 for the 2 pumps and labor and it could take 2 weeks. Told the dealer that we live in Virginia and asked for a loaner or rental car. They said they can't provide either. So we had to rent a car and drive back to Virginia. Then had to rent a car to drive back to Georgia to pick up the Jeep. The Service Rep was not very helpful and was actually very rude along with the service tech who did the repairs. He purposely wrote on our paperwork that the fuel pumps didn't go bad bc of the fuel pump relay so that we would not get reimbursed. But research shows that the faulty fuel pump relay does indeed damage the fuel pumps. After spending over $4k between repairs and additional costs caused by this recall issue, I filed the claim as I was told to do through Jeep Customer Care. They denied it saying that since the service tech specifically wrote that it wasn't the fault of the recalled part, they weren't going to pay it. We were told to have the dealer replace the pumps which we could have done ourselves had we known they would deny our claim. We did what Jeep Customer Care told us to and then they denied our claim anyway. We could have been seriously hurt and this wasn't the first time the Jeep had done this. They refuse to respond to my emails now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI

Filed Apr 3, 2021 · Driver assistance, Fuel system · 60,000 miles · PA

My jeep grand cherokee . Tends to stall a lot when starting it up , it makes this loud cranking noise and take about 5-10 seconds to top. Also whenever I'm making sharp turns the jeep feels like it's losing power and I have to push down on the break and start over . Also my forward warning collision and acc off is on dash board . Brake symbols along with traction off now pops up on the dash board. It's been over a year since I received the letter and I'm concerned due to safety issues it may cause . (also the start delay and car slowing down have been going on since I purchased the jeep )

Filed Sep 1, 2020 · Fuel system, Steering · 100,600 miles · NC

On september 1, 2020 shortly after starting the vehicle and while in motion, the engine stopped causing loss of control of the vehicle. I was able to bring the vehicle to stop in roadway with hard pressure on brakes. Fortunately, no contact was made with person or property. I attempted to re-start the vehicle but it would only crank and not start. Several minutes later was able to restart the vehicle. The vehicle has had trouble starting on many occasions prior but this was the first time it stopped while driving. The only indication the vehicle had lost power was when I attempted to slow the vehicle and turn the wheel. Prior to this the dealership has examined the issue on at least four separate occasions spanning years. I have been told the fuel pump relay has been replaced twice on this vehicle. After both of these alleged repairs the vehicle has exhibited the same symptoms and returned to the dealership. In the last visit with the dealership on june 23, 2020 and phone call with fca us llc's customer service on september 1, 2020 I was directly informed that no solution exists. There is no advanced notice to the driver as this does not occur each time the vehicle is driven. When the vehicle does lose power while driving, no noticeable indication of this danger can be quickly observed by the driver. It was only noticed when I attempted to maneuver the brakes or steering wheel. This is a known and hazardous condition created by fca us llc. Which they have not adequately addressed.

Filed Aug 29, 2020 · Fuel system · 52,135 miles · VA

While driving on a major highway in newington,va, my 2013 jeep grand cherokee laredo suddenly lost power. I lost acceleration, power steering and power brakes. This is the second time in a month that this vehicle lost power and reacted in this manner. The vehicle was towed to a dealer and two days later was repaired. This vehicle is under a v62 safety recall for a defective fuel pump relay. The repair was a temporary fix until jeep comes out with a permanent fix. In 2015 this vehicle was recalled under r09 for the same fuel pump relay problem. Dodge durango vehicles have the same problem. Fiat/chrysler/jeep corp. Has known about this defective fuel pump relay since 2011 and have yet to come up with a permanent fix. There are thousands of these vehicles on the road and they are all death traps. Please put some pressure on jeep corp. To fix this deadly defect in their vehicles. Peoples lives are at stake!! The worst part is that car dealerships can resell these used vehicles knowing there is an open safety recall that has not been permanently fixed. The uninformed consumer is buying a vehicle that will kill them. For god's sake do something!!!!!!!!!!!!!!!!!!!

Filed Jun 15, 2019 · Driver assistance, Electrical · ID

Check engine light would come on intermittently the last 5 months. Took to the dealership and auto zone for a code reader a few times and they were unable to pinpoint the exact problem because the engine light would disappear or multiple codes would appear. The vehicle would at times seem to lose power especially going up hill whether it was on a city street or highway. I finally was able to get a true diagnostic test done on 6/15/19 when the engine light was still showing on my dashboard. They code reader gave p0128 so I ended up having to get my thermostat gauge replaced and total repairs with diagnostic were $309.15. I found it frustrating and unsafe that for 5 months the engine light would intermittently appear. After a trip out of town and drove a total of close to 1200 miles, the light stayed on. At this point, it is when I decided to take it in to the dealership before the engine light disappeared. I also noticed that the seatbelt warning light would not always alert if a passenger did not have theirs on. I tried to go back and select the seatbelt problem selection, but it would not allow me to.

Filed Sep 11, 2018 · Driver assistance, Engine · 90,000 miles · TX

I was driving my jeep grand cherokee on the street, turning the corner at an intersection, the engine lost all power, turned off, and I lost control of the power steering and vehicle in general. I almost hit a pedestrian that was walking on the sidewalk. This was a city street, the vehicle was in motion, and I was turning left. I have called the jeep dealership repeatedly telling them about this symptom of my vehicle. I also have a problem with the vehicle not starting when try to turn it on, the engine will turn over repeatedly but not fire up. After several attempts, it sometimes will start. It is an intermittent issue. Other times I need to call a tow truck. I feel this is directly related to recall r09, even though this recall was performed on my vehicle, these are the same symptoms described, so I think the problem is back even after the recall. It is a safety issue and needs to be addressed by chrysler/jeep. I have contacted the dealership at river oaks jeep/chrysler on 4807 kirby drive in houston tx, 77098, and paid for a diagnostic. They initially were not able to identify the problem. After a couple days they said the fuel pump was not holding pressure and would cost $2000 to replace. I can not afford that right now, and I declined repairs. I called the headquarters for chrysler/jeep dealership and asked for them to pay for the repairs as this is a safety issue and a malfunctioning part related to a recall, and they refused. This is documented under case #34923344. I feel chrysler jeep should either replace my fuel pump relay again, even after it was already done once under recall r09, or they should pay to replace the entire fuel pump, as they are not able to diagnose the source of the problem with 100% certainty. This is a safety issue related to the engineering of their vehicles.

Filed Jul 27, 2018 · Transmission · 40,000 miles · NY

When putting in drive sometimes it does not go properly. Sounds funny like dragging or if in neutral.must stop and reshfit out and back into gear. This is very scary . Need advice. Feels like loss of power when trying to accelerate. What do I do? Happened a couple times a in june 2018.

Filed May 10, 2018 · Brakes, Electrical · 155,000 miles · GA

Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 15v879000 (electrical system, interior lighting), 17v435000 (electrical system), and 17v572000 (service brakes, service brakes, hydraulic). While driving approximately 15 MPH, the alternator indicator illuminated and the vehicle lost power and shut down. The vehicle was towed to mall of georgia chrysler, dodge, jeep (4345 buford dr, buford, ga 30518, 770‑945‑0839) where the dealer provided options to repair the failure with an aftermarket part or wait for two weeks for full recall repairs. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000. Parts distribution disconnect.

Filed Jan 26, 2018 · Electrical · 42,000 miles · MO

Tl* the contact owns a 2013 jeep grand cherokee. On two separate occasions, while driving, the vehicle stalled and lost power. There were no warning indicators illuminated. The vehicle was taken to royal gate dodge chrysler jeep ram (15502 manchester rd, ellisville, mo 63011, (636) 394-3400) where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The contact was notified of the federal safety agency campaign number: 17v435000 (electrical system); however, the parts to do the repair were unavailable. The failure recurred. The vehicle was not repaired. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact was provided a case number. The failure mileage was 42,000.

Filed Oct 4, 2017 · Electrical, Transmission · 120,000 miles · TX · fire

Tl* the contact owns a 2013 jeep grand cherokee. While driving 35 MPH, the vehicle began to lose power and an abnormal noise was heard. The contact also smelled a burning odor. The vehicle was taken to a local dealer (sunland park dodge chrysler jeep ram, 950 crockett street, el paso, tx 79922) where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired due to the parts not being availble. The contact received notification of the federal safety agency campaign number: 17v435000 (power train). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not aware of the issue. The failure mileage was approximately 35,700. Vin tool confirms parts not available. *ln updated 7/25/18

Filed Jun 20, 2017 · Electrical · 42,710 miles · VA

June 16, 2017 - vehicle was in motion being driven on city street. Day earlier, the vehicle's "check engine light" appeared. Brought to mechanic who initially diagnosed as an evaporator/ vacuum sensor failure. Next day, dashboard began to display other warning lights in rapid succession which was then followed by loss of A/C and within minutes stalled. Turned off roadway just before suffering complete loss of power in office parking lot. Vehicle towed to mechanic shop who performed test and declared alternator failure which is being replaced. Description similar to recall announced in october 2014- the federal safety agency reference #14v634000.