2024 Jeep Grand Cherokee: sudden loss of power

Filed Nov 5, 2026 · Acceleration · NJ

acceleration capability while driving, particularly at highway speeds. The vehicle becomes unable to accelerate beyond approximately 60 mph, even when I press the accelerator further. The engine does not respond normally to additional accelerator input. The exact cause has not been identified. I suspect an issue involving the powertrain, hybrid propulsion system, or electronic throttle controls, but this has not been confirmed by a technician. Also, I did see on Carvana's website where I purchased the vehicle, that there was a recall for vehicle loss of power - 78C. The vehicle is available for inspection upon request. Plug-In charge also not working/unable to charge. This malfunction creates a potentially dangerous situation while driving on highways. When the vehicle unexpectedly loses the ability to accelerate, I cannot safely increase speed to merge into traffic, pass other vehicles, change lanes, or respond to changing traffic conditions. The problem occurs without warning, leaving me unable to predict when the vehicle will stop responding normally to the accelerator. I have reported the acceleration problem to AXIS Jeep, an authorized Jeep dealership in [XXX]. The dealership kept my vehicle for an extended period but advised that technicians were unable to duplicate the condition or identify any diagnostic trouble codes. As a result, the underlying cause has not been diagnosed or repaired. The vehicle has been inspected by AXIS Jeep, an authorized Jeep dealership. I also opened a case with Jeep/Stellantis Customer Care, case number XXX. The manufacturer has been informed of the recurring acceleration problem and the unsuccessful dealership evaluation. I requested a manufacturer buyback because of the ongoing safety concerns. Stellantis declined that request and offered further diagnostic attempts. There were no dashboard warning lights or error messages before or during the acceleration incidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 26, 2026 · Electrical, Engine · PA

I am reporting repeated, sudden losses of motive power at highway speeds in my 2024 Jeep Grand Cherokee 4xe (PHEV). The vehicle's propulsion, electrical, and engine systems completely shut down without warning, causing the car to randomly stop while cruising at 60 mph on the highway, creating an immediate and severe crash risk. Despite the authorized dealership (David Auto of Glen Mills, PA) claiming that all outstanding safety recalls regarding drive power loss were resolved, the defect has actually worsened. This critical failure has occurred on at least three separate occasions recently: Late September 2026: Initial sudden power loss while cruising at 60 mph on the highway. [XXX]: Second instance of sudden power failure at 60 mph on the highway. [XXX]: Third instance of complete power loss at 60 mph on the highway. The vehicle was carrying four occupants at the time, significantly compounding the severe safety hazard. The manufacturer and authorized dealerships have failed to permanently rectify this dangerous defect, and the authorized recall remedies, stated complete, clearly have not or did not fulfill the obligations of safety and what was notified and communicated to me by Stelantis FCA (JEEP). As you may know, the ongoing, unresolved hazard is currently the subject of an active breach of warranty lawsuits and actively litigated. The vehicle is unsafe to operate on on highways due to these unpredictable hybrid powertrain shutdowns randomly at highway speeds, capping mph at 60 even if you are going 70+, and flooring the car in a passing lane or attempting to avoid other cars. It needs further investigation, and is a known issue apart of the hybrid systems failure and subsequent recalls yet no resolutions. ADDITIONALLY NO warning lights came on when this occurred. Video and 1st and 2nd person witnesses were taken as this is the 3rd time its occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 16, 2026 · Fuel system · CA

Continuously losing power while driving. It almost feels like a drop in power and a tug backwards. It’s not the same as regenerative breaking as I am familiar with that concept. Yesterday it responded differently. Instead of losing power there was a burst of power which almost caused me to crash into the vehicle in front of me. Lastly for the last 6 months my car fuel gauge doesn’t work correctly. It gets stuck at half and doesn’t register the gasoline put in til miles later. This has caused me to run out or gas 3 times, something that never happened in my other vehicles.

Filed Apr 4, 2026 · Engine · NY

I am [XXX] , lessee of a 2024 Jeep Grand Cherokee Limited 4xe, VIN [XXX] . This vehicle is subject to three open safety recalls, including FCA Recall No. 78C (the federal safety agency 25V‑766), which states the engine may be contaminated with sand from the casting process, leading to catastrophic engine failure, vehicle fire, or sudden unrecoverable loss of propulsion. Stellantis has confirmed there is no available repair and no parts — the recall status reads "Parts Unavailable" and "Incomplete." I am a father of three young children. My wife and I use this vehicle daily, including to transport our kids to school. Every day we face the impossible choice of putting our children in a vehicle the manufacturer itself says could catch fire or lose all power without warning. I reported this to the dealer, Westbury Jeep, on February 10, 2026. They acknowledged the danger but said that replacement vechicles can only be provided by the lessor, Stallantis. I then wrote to Stellantis's executive team. The only response came from [XXX] , Customer Care & Experience Executive Referrals Manager [XXX] , [XXX] ), who offered to cover two lease payments and a gas card. She asked me to send my lease information so Stellantis Financial Services could follow up. I sent it. Stellantis Financial never responded — not a call, not an email, nothing. I am requesting that the federal safety agency investigate Stellantis's post-recall conduct and contact [XXX] regarding my case (XXX XXX). Despite acknowledging a life-threatening defect with no fix, Stellantis continues to collect $590 per month in lease payments while leaving my family in danger. I need a safe replacement vehicle immediately and a full refund of all payments made on this unsafe vehicle. Stellantis's response has been wholly inadequate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 27, 2026 · Electrical, Engine · NJ

Driving on highway, "Service Hybrid Electric Vehicle System" warning came on, vehicle lost all propulsion, needed to pull over on road and restart the engine. Almost got into accident with car behind me because of sudden power loss.

Filed Mar 16, 2026 · Electrical, Engine · CO

I am writing to outline my urgent concerns regarding the 78C recall affecting the 2023–2025 Jeep Grand Cherokee 4xe and 2024–2025 Wrangler 4xe SUVs. This recall was initiated due to a manufacturing defect where casting sand remains in the 2.0L engine, presenting a risk of catastrophic engine failure, sudden power loss, or fire. The potential for engine fire or unexpected power loss represents a significant safety risk to my family. The possibility of fire, even when the vehicle is parked and not in use, puts my home and neighboring properties in danger. This risk is especially heightened during Colorado’s wildfire season, when any vehicle fire could quickly escalate into a larger disaster. Due to the recall, I am unable to use the vehicle as intended under the terms of my lease agreement. I cannot safely operate or charge the vehicle. Furthermore, the requirement to park the vehicle outside does not eliminate the risk of fire, which continues to threaten my property and those nearby. There is currently no available repair or remedy for this defect. As a result, the vehicle is unusable for an indefinite period of time. Given the unresolved safety hazards, inability to use the vehicle, and lack of a repair solution, I formally request that you initiate a buy back of my affected vehicle. This action is necessary to ensure my family’s safety and to resolve the ongoing hardship caused by this recall.

Filed Mar 2, 2026 · Brakes, Electrical · OH

The vehicle has now experienced two complete electronic system failures while driving at approximately 45 miles per hour. During both events, all dashboard warning lights illuminated, and I lost power steering and brake assist. The engine remained running during the failure, but vehicle control systems were disabled. The first repair was documented as a disconnected electrical component, but the same full failure has occurred again. I consider this a serious safety defect, and I do not feel safe operating the vehicle

Filed Feb 22, 2026 · Electrical, Engine · GA

My 2024 grand jeep Cherokee 4xe was purchased brand new in 2025. Since then it was been in the shop on numerous occasions. Recalls with no remedies. The car lost power on the interstate with my child in the car. This is going to cause death or serious injury. This car needs to be purchased back by Jeep. I am paying on a loan for an undriveable car at no fault of my own. I was told by the car salesman that this vehicle was in great condition. They knew the issues when selling me the car late last year.

Filed Jan 27, 2026 · Engine · PA

Manufacturer officially admits a risk of catastrophic engine failure and vehicle fire due to sand contamination, but states that no remedy is available. There is no remedy for the engine fire risk (Recall 78C). I do not feel safe driving this vehicle. The dealership (Fred BEANS, Doylestown PA) confirmed the recalls but cannot fix the engine issue. I am requesting a vehicle repurchase (buyback) because the safety risk is unresolvable at this time. ​I am filing this complaint because my 2024 Jeep Grand Cherokee 4xe is subject to a high-priority safety recall (25V‑766) involving catastrophic engine failure and vehicle fire risk. ​Despite the manufacturer admitting that a remedy is currently unavailable, I have attempted to resolve this through Jeep Customer Care (Case #95326573). However, the Case Managers have failed to provide any resolution or safety assurance. I have informed them that I do not feel safe operating a vehicle that could catch fire or lose power on the highway, yet they continue to delay the process and offer no alternatives. ​Management at Jeep Cares is not solving this issue and has left me stuck with an unsafe, fire-prone vehicle. The lack of a remedy combined with the lack of effective corporate support is unacceptable for a safety-critical defect. I am requesting the federal safety agency's assistance in ensuring the manufacturer takes immediate responsibility for this dangerous situation.

Filed Jan 21, 2026 · MD

Reference prior recall 68C/the federal safety agency 25V‑741. Had Jeep serviced for this recall. Was advised the vehicle passed the software update. Noticing that when the vehicle is in Electric mode there is a loss of power when the % range is at the halfway mark. This was a prior issue as well with recall, 73C/the federal safety agency 25V‑576. No point in taking me to a Jeep dealership to review. They will not do anything unless there is a specific software associated with the issue. Wanted to make note that the issue per my personal vehicle does not appear to be resolved. There is no public correspondence as to what Jeep is rectifying with the battery manufacture. Reporting that this continues to be a dangerous issue.

Filed Jan 15, 2026 · Electrical, Engine · FL

My 2024 Jeep Grand Cherokee 4xE has been at the dealership service center since [Date] due to the recall identified as the federal safety agency Campaign 25V766000. The component involved is the engine, which is still installed in the vehicle and available for inspection upon request. The recall notice states that debris inside the engine may cause engine failure, resulting in loss of drive power or an engine compartment fire. Safety Risk: This issue puts my safety and the safety of others at risk because the vehicle could lose power while driving or catch fire unexpectedly. Confirmation of Problem: The problem has been confirmed by the dealership, and they advised that the remedy is still under development. Inspection: The vehicle has been inspected by the manufacturer’s authorized service center, but no repairs have been performed because there is no available solution. Warning Signs: There were no warning lamps or messages prior to the recall notice. I proactively brought the vehicle in after learning about the recall. Current Situation: I have been without my primary vehicle for an extended period and am currently in a rental provided by Jeep. However, I have received no timeline for a fix, nor any indication if Jeep will replace or buy back the vehicle. This indefinite delay is unacceptable given the severity of the safety risk.

Filed Jan 9, 2026 · Driver assistance, Engine · FL

Multiple critical safety defects since January 2024 purchase: TRANSMISSION: Sudden transmission failures with complete loss of power while driving requiring emergency repairs. BATTERY SYSTEM: 4xe hybrid battery system failed multiple times, vehicle inoperable. SIX UNREPAIRED SAFETY RECALLS including URGENT FIRE RISK (the federal safety agency 25V141000). COMPUTER SYSTEM: Repeated crashes affecting dashboard warning systems and vehicle controls while driving. ENGINE: Multiple performance failures causing unsafe loss of power. OUT OF SERVICE: Over 30 days total for warranty repairs. Problems persist after multiple dealer repair attempts. DEALER/MANUFACTURER: Stellantis refuses adequate remedy despite clear defects. Vehicle poses serious ongoing safety risk. Request investigation for recall expansion beyond current 6 unrepaired recalls.