When I push the turn signal stockforward to initiate the highbeams, the highbeam function does not work. The lever clicks into position as it should, but it does not initiate the high beam mode. It will work first thing in the morning when I start my car, but after three or four minutes, the highbeams disengage and goes back to low beam.When I use the flash-to-pass mode by pulling the lever toward me, the highbeams do work. The problem began about two weeks ago when driving home at night, I had no highbeams which was a safety issue. I have not taken my vehicle to the dealership for anyone to take a look at the issue yet. From what I’ve read it seems like it’s a problem with the multifunction switch in which other 2024 Jeep grand Cherokees had a recall. I don’t abuse my vehicle components. In fact, I’m probably extra careful to use them properly and I use them with ease. My car is still under warranty. Is this something that is typically covered under warranty? I cannot seem to find a recall for the matter. My Vin number returns zero recalls.
2024 Jeep Grand Cherokee: headlights failing or too dim
10 of the 257 complaints about the 2024 Jeep Grand Cherokee describe headlights failing or too dim.
- owner complaints
- 10
- of this car's complaints
- 4%
- recalls
- 1
Headlights failing or too dim by model year
What owners say
I am the owner of a 2024 Jeep Grand Cherokee (WL) subject to Safety Recall 12B / the federal safety agency 24V‑130, concerning high beam headlamps that fail to respond when the master lighting switch is set to the AUTO position. I contacted Flagship Chrysler to schedule the free recall repair. The dealer refused to perform the service, claiming my vehicle does not qualify because it lacks the Auto High Beam feature (sales code LMS). However, according to the official recall documentation, the recall applies specifically to vehicles WITHOUT the Auto High Beam Headlamps feature (sales code LMS). My vehicle does have the Auto Lights function but does not have Auto High Beam — which is precisely the condition described in the recall scope. The dealer appears to be confusing Auto Lights with Auto High Beam, and is incorrectly excluding my vehicle from a mandatory safety recall. This repair is required by Federal Motor Vehicle Safety Standard (FMVSS) No. 108 S9.4, and I am being denied a free remedy I am legally entitled to. I am requesting the federal safety agency's assistance in ensuring the dealer complies with their legal obligation to perform this recall repair at no charge.
High beams only working when physically holding the handle down. Automatic high beams not working at all and won’t come on unless you turn off automatic high beams. We took it into Flow Jeep in Charlottesville today where they told us they had heard about this issue from others, but that Dodge Jeep had not found fix and continue to claim it works as it’s supposed to. That cannot be when you cannot get the high beams to come on without physically holding the paddle. They cut the automatic highbeams on, which now means I cannot get my highbeams to come on at all unless I physically hold the handle down. You cannot drive holding that down the entire time. The car is now not sensing when it’s evening time and changing the interior lighting, so it’s not as bright. I have to go in and physically change that. We live in the country. This is a huge safety risk. We need Jeep to fix this.
High Beam Headlamp Control not equipped with Auto High Beams feature does not turn on the high beam headlamps when requested if the master lighting switch is set to Auto headlamp position.
The high beam recall was performed at the dealer,and it did not repair the problem.this is a 2024 Jeep Grand Cherokee.The car was at the dealer a second time to try to repair it ,with no success.Now Jeep refuses to let the dealer work on it a THIRD time.This recall is for the high beams not operating when set to auto.Safety recall no.108 S9 4.Jeep is not honoring the warranty at the risk of my safety and in breach of contract.This car was worked on March 20,2024 and still no help from Jeep,the federal safety agency, FTC, or Attorney General.Nice work folks! I first reported the problem on 1-15-24
When Vehicle is operated with the head lights in auto mode the operator is unable to activate the High Beam head lights with the paddle. The operator has to switch the headlights to a manual mode and then may activate the bright lights. The vehicle is not equipped with auto high beams. Vehicle was return to dealer service department. Dealer Contacted Chrysler / Jeep and said this is normal and no fix is available. This is the exact same issue that was presented to the federal safety agency with the 2021 Jeep Cherokee L and a safety recall was issued to due it violating standards. the federal safety agency Campaign Id 21V797000; Date: Oct. 14, 2021 Seems unsafe.
The high beams do not work when the lights are in the "Auto" position. When the lever is pushed forward to manually turn on the high beams, nothing happens but when it is pulled back the high beams will come on so long as it is being held back. The high beams will only work correctly when the lights are in the "ON" position. I have had this Jeep at the dealership three times and they cannot diagnose the problem or find any error codes. This appears to be a problem with many 2023/2024 Jeep Grand Cherokee's according to online comments and this also appears to be a similar issue as the recall which was issued in 2021 for that model of Jeep Grand Cherokee (21V‑797 / Y66 Recall - These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment).
I am having the same head light issue they had a recall for the 2021 Grand Cherokee Recall #21V797000. I keep my headlights in the auto position the only wat to turn the high beams is to reach around the steering wheel and put the light switch in the manual mode. Please help
When Vehicle is operated with the head lights in auto mode the operator is unable to activate the High Beam head lights with the paddle. The operator has to switch the headlights to a manual mode and then may activate the bright lights. The vehicle is not equipped with auto high beams. Vehicle was return to dealer service department. Dealer said it should work but no error codes are presented. Dealer Contacted Chrysler / Jeep and said this is normal and no fix is available. Service Tech stated he can see multiple complaints of this in the service tech system. This is the exact same issue that was presented to the federal safety agency with the 2021 Jeep Cherokee L and a safety recall was issued to do it violating standards. the federal safety agency Campaign Id 21V797000; Date: Oct. 14, 2021
Just purchased a new 2024 Jeep Grand Cherokee Altitude - vehicle is not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. In 2021 there was a recall for this issue on Jeep Grand Cherokee Laredo's based on these vehicles failing to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment." the federal safety agency Campaign Number: 21V797000. It is unsafe to be moving the light switch from auto to manual in order to turn the high beams on. This will cause issues not having the lights set on auto as it can be forgotten to turn the headlights back on Auto so you aren't driving with the headlights off. Dealer explained this is how it works. There is obviously an ongoing problem being that there has been a recall issued previously for this exact problem.
Service bulletins that may apply
- Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- High Beams Do Not Turn on While the Headlamp Switch Is Set to The Auto Lights on Position, High Beam...
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a...
Related recalls
Exterior lighting: headlights
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA's number for this recall is 12B.
Recall number 24V130000 · Recall details
Questions about the 2024 Jeep Grand Cherokee headlights
Is headlights failing or too dim a common problem on the 2024 Jeep Grand Cherokee?
10 of 257 owner complaints about the 2024 Jeep Grand Cherokee (4%) mention headlights failing or too dim. The model year with the most reports is 2006.
Is there a recall or service bulletin for this on the 2024 Jeep Grand Cherokee?
There is 1 recall and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Jeep Grand Cherokee
Engine failure 19Loss of power 19Check engine light 14Stalling 12Screen failure 9Jerking 8Won't start 8Key fob 7Lane assist 7Backup camera 6Fire or smoke 6Collision warning 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2024 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history