When I push the turn signal stockforward to initiate the highbeams, the highbeam function does not work. The lever clicks into position as it should, but it does not initiate the high beam mode. It will work first thing in the morning when I start my car, but after three or four minutes, the highbeams disengage and goes back to low beam.When I use the flash-to-pass mode by pulling the lever toward me, the highbeams do work. The problem began about two weeks ago when driving home at night, I had no highbeams which was a safety issue. I have not taken my vehicle to the dealership for anyone to take a look at the issue yet. From what I’ve read it seems like it’s a problem with the multifunction switch in which other 2024 Jeep grand Cherokees had a recall. I don’t abuse my vehicle components. In fact, I’m probably extra careful to use them properly and I use them with ease. My car is still under warranty. Is this something that is typically covered under warranty? I cannot seem to find a recall for the matter. My Vin number returns zero recalls.
2024 Jeep Grand Cherokee lights problems
16 complaints (6% of all complaints for this car).
- owner complaints
- 16
- of this car's complaints
- 6%
- crashes
- 0
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Jeep Grand Cherokee lights problems in other years
Specific symptoms reported on the 2024 Jeep Grand Cherokee lights
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Exterior lighting: headlights
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA's number for this recall is 12B.
Recall number 24V130000 · Recall details
What 2024 Jeep Grand Cherokee owners say
Most recent owner complaints, unedited.
I am the owner of a 2024 Jeep Grand Cherokee (WL) subject to Safety Recall 12B / the federal safety agency 24V‑130, concerning high beam headlamps that fail to respond when the master lighting switch is set to the AUTO position. I contacted Flagship Chrysler to schedule the free recall repair. The dealer refused to perform the service, claiming my vehicle does not qualify because it lacks the Auto High Beam feature (sales code LMS). However, according to the official recall documentation, the recall applies specifically to vehicles WITHOUT the Auto High Beam Headlamps feature (sales code LMS). My vehicle does have the Auto Lights function but does not have Auto High Beam — which is precisely the condition described in the recall scope. The dealer appears to be confusing Auto Lights with Auto High Beam, and is incorrectly excluding my vehicle from a mandatory safety recall. This repair is required by Federal Motor Vehicle Safety Standard (FMVSS) No. 108 S9.4, and I am being denied a free remedy I am legally entitled to. I am requesting the federal safety agency's assistance in ensuring the dealer complies with their legal obligation to perform this recall repair at no charge.
The rear turn signal on the 2024 Jeep Grand Cherokee is very small. Following vehicles seem to have difficulty in seeing a signaled turn. This condition is exacerbated when driving into the sun. On several occasions, when attempting a left-hand turn and stopped for oncoming traffic, following vehicles have had to brake hard to avoid a rear end collision. This puts the occupants of both vehicles at risk for injury. It is unknown if this condition has been reported to the manufacturer. Because it is a design issue it is unlikely to be resolved by a dealer. The turn signal indicator in the instrument panel was functioning and a visual conformation of the functioning turn signal was made after the incident.
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that the brake pedal failed to keep the vehicle stopped while at a stop light or stop sign, allowing the vehicle to continue to roll forward. The contact stated that the taillights failed to illuminate until manually turned on. The failure occurred intermittently. There were no warning lights illuminated. The vehicle was taken to the dealer who could not determine the cause of the failure. The contact was informed to return the vehicle to the dealer if the failure occurred again. The vehicle was not repaired. The vehicle was taken to another dealer, Ron Carter Chrysler Jeep Dodge Ram League City (3535 Gulf Fwy, League City, TX 77573) however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 1,000.
High beams only working when physically holding the handle down. Automatic high beams not working at all and won’t come on unless you turn off automatic high beams. We took it into Flow Jeep in Charlottesville today where they told us they had heard about this issue from others, but that Dodge Jeep had not found fix and continue to claim it works as it’s supposed to. That cannot be when you cannot get the high beams to come on without physically holding the paddle. They cut the automatic highbeams on, which now means I cannot get my highbeams to come on at all unless I physically hold the handle down. You cannot drive holding that down the entire time. The car is now not sensing when it’s evening time and changing the interior lighting, so it’s not as bright. I have to go in and physically change that. We live in the country. This is a huge safety risk. We need Jeep to fix this.
High Beam Headlamp Control not equipped with Auto High Beams feature does not turn on the high beam headlamps when requested if the master lighting switch is set to Auto headlamp position.
The high beam recall was performed at the dealer,and it did not repair the problem.this is a 2024 Jeep Grand Cherokee.The car was at the dealer a second time to try to repair it ,with no success.Now Jeep refuses to let the dealer work on it a THIRD time.This recall is for the high beams not operating when set to auto.Safety recall no.108 S9 4.Jeep is not honoring the warranty at the risk of my safety and in breach of contract.This car was worked on March 20,2024 and still no help from Jeep,the federal safety agency, FTC, or Attorney General.Nice work folks! I first reported the problem on 1-15-24
this car has been worked on twice with negative results, now the dealer has told me Jeep does not want to try to repair it until further investigation.it does not comeply with FMVSS No.108 recall repair 12B Wich was performed twice with negative results.I think they are avoiding the lemon law by not trying to repair it a third time.No loaner or compensation offered.
returned car for recall on [XXX], [XXX],dealer performed Chrysler recall [XXX],negative results. returned to dealer on 3-20-2024,they had car from 9:30 until 5:00 pm negative results, fault still there. complaint [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
returned to dealer for recall 12b, F.C.A. US recall number,problem not resolved,Federal Motor Vehicle Safety Standard 108 59 4
Questions about the 2024 Jeep Grand Cherokee lights
Does the 2024 Jeep Grand Cherokee have lights problems?
Owners have filed 16 complaints about the lights of the 2024 Jeep Grand Cherokee, 6% of all its complaints.
At what mileage do 2024 Jeep Grand Cherokee lights problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2024 Jeep Grand Cherokee lights?
Yes, 1 recall: 24V130000. Check your VIN to see if your car still needs the free repair.
What year does the Jeep Grand Cherokee have the most lights problems?
The Jeep Grand Cherokee model years with the most lights complaints are 2000 (73 complaints), 2006 (65 complaints) and 2005 (62 complaints).
Other 2024 Jeep Grand Cherokee problems
Electrical 118Engine 110Fuel system 45Driver assistance 37Transmission 32Brakes 17Acceleration 12Steering 9Suspension 6Seats 4Visibility 4Airbags 1Body 1Locks 1Seat belts 1Tires 1Wheels 1
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