My car would not shut off and left running in the driveway for about 3-4 hours. The car would not shift into gears and began making clicking sounds under the hood. When opening the hood the noise became louder and car began to catch on fire. Requiring me to call emergency services but I was able to contain the fire with my garden hose. The fire department and police had to manually disconnect my car to maintain safety.
2024 Jeep Grand Cherokee engine problems
110 complaints (43% of all complaints for this car). Typical mileage when it fails: 17,500. 2 crashes reported.
- owner complaints
- 110
- of this car's complaints
- 43%
- typical mileage
- 17,500
- crashes
- 2
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Jeep Grand Cherokee engine problems in other years
Specific symptoms reported on the 2024 Jeep Grand Cherokee engine
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Engine failure 19Loss of power 19Check engine light 14Stalling 12Won't start 8
Related recalls
No recalls on record for this model year.
What 2024 Jeep Grand Cherokee owners say
Most recent owner complaints, unedited.
While driving on the freeway - the cars hybrid system shut off altogether and wouldn’t go above 60mph. This was during maneuvers in traffic that cause severe concern for passengers in the car including my [XXX] daughter and wife, along with other nearby drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting repeated, sudden losses of motive power at highway speeds in my 2024 Jeep Grand Cherokee 4xe (PHEV). The vehicle's propulsion, electrical, and engine systems completely shut down without warning, causing the car to randomly stop while cruising at 60 mph on the highway, creating an immediate and severe crash risk. Despite the authorized dealership (David Auto of Glen Mills, PA) claiming that all outstanding safety recalls regarding drive power loss were resolved, the defect has actually worsened. This critical failure has occurred on at least three separate occasions recently: Late September 2026: Initial sudden power loss while cruising at 60 mph on the highway. [XXX]: Second instance of sudden power failure at 60 mph on the highway. [XXX]: Third instance of complete power loss at 60 mph on the highway. The vehicle was carrying four occupants at the time, significantly compounding the severe safety hazard. The manufacturer and authorized dealerships have failed to permanently rectify this dangerous defect, and the authorized recall remedies, stated complete, clearly have not or did not fulfill the obligations of safety and what was notified and communicated to me by Stelantis FCA (JEEP). As you may know, the ongoing, unresolved hazard is currently the subject of an active breach of warranty lawsuits and actively litigated. The vehicle is unsafe to operate on on highways due to these unpredictable hybrid powertrain shutdowns randomly at highway speeds, capping mph at 60 even if you are going 70+, and flooring the car in a passing lane or attempting to avoid other cars. It needs further investigation, and is a known issue apart of the hybrid systems failure and subsequent recalls yet no resolutions. ADDITIONALLY NO warning lights came on when this occurred. Video and 1st and 2nd person witnesses were taken as this is the 3rd time its occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle experienced a sudden loss of motive power at highway speeds without warning. The vehicle lost total propulsion at 60mph with zero dashboard error text or warning lights. Driver pressed fully on gas pedal to avoid activating the regenerative braking system. Driver pumped gas pedal but no response from vehicle. Vehicle began to lose speed while operating on an Interstate Freeway in the dark (between 6a - 7a). Driver began shifting into Neutral and back to Drive which only restored power for one second before cutting out again. There are no text errors or engine indicating warnings or alerts. Vehicle stalled and driver put on hazards and slowly made way to the shoulder and nearest exit ramp which was ~2 mile from event start to exit ramp. Event happened September 18, 2026. Another identical event on the same stretch of Interstate reoccurred on October 2, 2026 which prompted owner to take to the dealership for diagnostic. Jeep dealership was unable to diagnose or duplicate the issue.
I own a 2024 Jeep Grand Cherokee 4xe that has experienced a recurring safety issue involving unexpected deceleration and loss of acceleration while driving. The vehicle unexpectedly slows down and will not accelerate beyond approximately 60 mph, creating a potentially dangerous situation, particularly on highways when merging, passing, or keeping up with traffic. The vehicle has also displayed a “Service 4WD System” warning. The dealership diagnosed diagnostic trouble code C1463, “Front Axle Disconnect Control – Unexpected Operation,” and recommended replacing the front axle disconnect actuator/motor. The estimated repair cost was approximately $1,054. The dealership subsequently replaced the part, but the same problem occurred again afterward. This indicates that replacing the recommended component did not resolve the underlying issue. During these incidents, the vehicle’s ability to accelerate is severely limited, and turning the vehicle off and restarting it has sometimes restored normal operation. The recurrence of this issue despite the repair raises serious concerns about the vehicle’s reliability and safety. I am concerned that this defect could cause a crash or place the driver and other motorists at risk, especially when the vehicle unexpectedly loses speed in highway traffic. I am requesting that the federal safety agency investigate this recurring loss-of-power and unexpected-deceleration issue in the 2024 Jeep Grand Cherokee 4xe and determine whether other vehicles are experiencing the same problem.
Statement of Complaint: I am writing to file an official consumer protection complaint regarding a 2024 Jeep Cherokee 4xe that I recently leased. Throughout the duration of my lease possession, the vehicle suffered from persistent safety defects and unresolved manufacturer recalls that severely impacted its safety, reliability, and drivability. Despite multiple attempts to address these critical factory defects, the vehicle remained unreliable. On October 3, 2026, the vehicle was repossessed. I contend that the manufacturer and financing institution failed to provide a safe, merchantable vehicle as agreed upon in the lease contract, and that the financial loss and subsequent repossession stem directly from the vehicle’s manufacturing failures. Requested Resolution: I am requesting that the Attorney General's office investigate the consumer practices surrounding this lease. I am seeking a fair partial refund of the lease payments made while operating a known defective vehicle, as well as an equitable mediation of any outstanding post-repossession balance claims being made by the lender.
As I drove on the interstate, a warning came up saying that my vehicle speed may be limited. Almost immediately after the engine shut off completely and the gearbox locked. The dash said to press the brake and the on/off button, but when I tried it wouldn't work and a notice came up on the screen that I couldn't do that because I wasn't in park. My engine would not turn back on, and I had to coast to the side of the rode.
While travelling on [XXX] in [XXX], and exiting on to I-80 [XXX] the vehicle failed to accelerate past 60mph almost causing a major accident during high traffic. The vehicle failed to respond above 60 in Hybrid and E-Save mode and I had to exit immediately. This incident is following 12 recalls with the vehicle (2024 Jeep GC Plug-in Hybrid 4xe). The vehicle is currently at Salt Lake Valley under major engine repair and a claim was submitted to Jeep Customer Care. No warning messages occurred at the time of the incident. I have not been told what actually happened or the reason for the failure from Salt Lake Valley Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while test driving at an undisclosed speed, an unknown warning light flashed on the instrument panel. The dealer informed the contact that the battery was low and that the light had been replaced, while also informing the contact that the vehicle had experienced difficulty starting prior to purchase. Days later, upon starting the vehicle, all warning lights illuminated and the vehicle stalled. The vehicle was towed to the dealer, but the dealer was unable to determine the cause of the failure, cleared the codes, and returned the vehicle; however, the failure recurred. While driving, the steering wheel became inoperable, causing the driver to lose steering control, and the vehicle crashed into a Ford Mustang. A red steering warning light illuminated. A police report was filed. There were no reported injuries, airbag deployment, or fire. The vehicle was returned to the dealer, where it was determined that the vehicle was undrivable, could not be inspected in the service bay, required an unknown replacement part, and that the steering wheel computer failed to communicate. The manufacturer was notified of the failure and advised the contact that the vehicle did not qualify under the lemon law, prompting the contact to report the issue to the Attorney General, who referred the contact to the federal safety agency Hotline. The failure mileage was approximately 55,000.
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving 35 MPH and making a left turn, the vehicle decelerated to 29 MPH and failed to properly accelerate. The accelerator pedal was depressed and went down to the floorboard. The vehicle was pulled over safely and avoided a crash. The contact attempted to restart the vehicle. The battery power was at 1 percent after driving the vehicle. The local dealer was contacted about the Lemon Law. The vehicle was towed to the local dealer, and the contact was informed about the cost of a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was approximately 54,130.
Questions about the 2024 Jeep Grand Cherokee engine
Does the 2024 Jeep Grand Cherokee have engine problems?
Owners have filed 110 complaints about the engine of the 2024 Jeep Grand Cherokee, 43% of all its complaints.
At what mileage do 2024 Jeep Grand Cherokee engine problems start?
The typical (median) mileage in owner complaints is 17,500 miles.
Was there a recall on the 2024 Jeep Grand Cherokee engine?
There is no recall for this problem on this model year.
What year does the Jeep Grand Cherokee have bad engine?
The Jeep Grand Cherokee model years with the most engine complaints are 2014 (449 complaints), 2011 (359 complaints) and 2012 (302 complaints).
Other 2024 Jeep Grand Cherokee problems
Electrical 118Fuel system 45Driver assistance 37Transmission 32Brakes 17Lights 16Acceleration 12Steering 9Suspension 6Seats 4Visibility 4Airbags 1Body 1Locks 1Seat belts 1Tires 1Wheels 1
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