2024 Jeep Grand Cherokee transmission problems

Filed Nov 4, 2026 · Electrical, Transmission · 41,000 miles · MA

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that upon starting the vehicle, the gear shifter failed to move out of park(P). The vehicle was towed to the dealer where a diagnostic test was performed, and the mechanic discovered that the positive battery cable nut connected to the fuse box assembly was missing. The manufacturer was notified of the failure, and the contact was provided a case number. The failure mileage was approximately 41,000.

Filed Oct 28, 2026 · Acceleration, Transmission · NJ

I lease a 2024 Jeep Grand Cherokee 4xe. Since XXX, the vehicle jerks and surges unexpectedly while driving. It happens almost daily, at speeds from 10mph to 30mph, during acceleration. The jerking is abrupt and hard to predict. It affects my control of the vehicle in traffic and when merging, and I am concerned it could cause a rear-end collision. I have taken the vehicle to Salerno Duane Jeep 6 times for this problem: XXX. Each time the dealer recorded "cannot replicate". Repair orders show the vehicle was driven as little as 1 mile during some visits, and one order states a 10-mile road test while the odometer shows 1 mile. The most recent visit began XXX. After 9 days and 20 test miles, the dealer again reported it could not replicate the problem. I have requested they keep the vehicle until it can be replicated. I have recorded multiple videos of the jerking as it happens and gave them to the dealer. During the service on XXX, the vehicle also set fault code P0BBE-00 (hybrid battery pack voltage variation) and required a hybrid battery replacement, with a 5-week wait for parts. The jerking lessened after the repair but has since gotten continually worse. No repair has been made for the jerking. I am asking the federal safety agency to review this complaint for a possible safety defect in the 4xe powertrain or hybrid system. I am linking a shared folder of videos of this happening across multiple months and dates, different times of day, etc. The link is also in a PDF attached to the complaint. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 13, 2026 · Acceleration, Engine · GA

I own a 2024 Jeep Grand Cherokee 4xe that has experienced a recurring safety issue involving unexpected deceleration and loss of acceleration while driving. The vehicle unexpectedly slows down and will not accelerate beyond approximately 60 mph, creating a potentially dangerous situation, particularly on highways when merging, passing, or keeping up with traffic. The vehicle has also displayed a “Service 4WD System” warning. The dealership diagnosed diagnostic trouble code C1463, “Front Axle Disconnect Control – Unexpected Operation,” and recommended replacing the front axle disconnect actuator/motor. The estimated repair cost was approximately $1,054. The dealership subsequently replaced the part, but the same problem occurred again afterward. This indicates that replacing the recommended component did not resolve the underlying issue. During these incidents, the vehicle’s ability to accelerate is severely limited, and turning the vehicle off and restarting it has sometimes restored normal operation. The recurrence of this issue despite the repair raises serious concerns about the vehicle’s reliability and safety. I am concerned that this defect could cause a crash or place the driver and other motorists at risk, especially when the vehicle unexpectedly loses speed in highway traffic. I am requesting that the federal safety agency investigate this recurring loss-of-power and unexpected-deceleration issue in the 2024 Jeep Grand Cherokee 4xe and determine whether other vehicles are experiencing the same problem.

Filed Sep 28, 2026 · Electrical, Transmission · UT

My vehicle is subject to three safety recalls: 78C / the federal safety agency 25V‑766 (Engine Fire Risk) 68C / the federal safety agency 25V‑741 (High Voltage Battery Defect) the federal safety agency 25V‑576 (Battery Pack Control Module microprocessor overload) Because of the fire risk, I was unable to park in my driveway for approximately two months, resulting in loss of use. During this same period, the vehicle could not be charged, eliminating the hybrid functionality and forcing me to rely solely on gasoline. After recall remedies were performed, the vehicle’s performance and safety degraded significantly: Electrical / Hybrid System Failures: Hybrid battery capacity reduced Vehicle no longer charges itself while driving Air conditioning output reduced Engine idles excessively high 12‑volt battery warning showing “<1%,” creating risk of no‑start and electrical instability Electronic doors fail to lock/unlock reliably Hatchback foot‑activation sensor works intermittently Radio has remained on after vehicle shutdown Windshield wipers do not respond to rain sensor, causing dangerous visibility delays Display / Camera Failures: Display screen randomly changes or freezes Screen turned completely off when shifting into reverse, eliminating the backup camera view Transmission / Drivability Issues: Loud, jerky downshifting Delay engaging when shifting into drive These issues are ongoing and affect multiple safety‑critical systems including propulsion, electrical stability, visibility, and rear‑view camera functionality. The vehicle does not meet the expected performance of the Overland Hybrid 4xe and is unreliable and unsafe to operate. I am requesting the federal safety agency review due to repeated electrical failures, hybrid system malfunction, loss of use, and safety‑critical defects following recall remedies.

Filed Aug 10, 2026 · Transmission · MO

My 2024 Jeep Grand Cherokee suffers from an intermittent but severe 2-to-3-second acceleration lag as well as lunging when attempting to accelerate. This occurs specifically during low-speed or rolling left-hand turns, or when accelerating from a complete stop to execute a left turn across traffic. When the accelerator pedal is depressed to clear the intersection, the engine and transmission momentarily fail to provide propulsion, leaving the vehicle stranded mid-intersection. This defect represents an immediate, severe collision hazard. Because the power cuts out while the steering wheel is turned, I have experienced multiple near-miss accidents where oncoming traffic had to slam on their brakes to avoid a broadside/T-bone collision. The dealer has not yet been able to permanently resolve this dangerous, unpredictable loss of driving power.

Filed Aug 8, 2026 · Electrical, Fuel system · CO

On August 8, 2026, at approximately 23,959 miles, my 2024 Jeep Grand Cherokee 4xe experienced a significant loss of propulsion while accelerating in Hybrid mode to merge onto a highway. During acceleration, the check engine light began flashing, then remained illuminated, and the vehicle displayed a “Service Hybrid System Required” warning. The vehicle then provided little to no effective motive power despite accelerator input, making it unsafe to continue the highway merge. I was forced to pull off the roadway and stop the vehicle. The vehicle could not be safely driven and required towing to a Jeep dealership. This vehicle has a prior history of hybrid-system-related repairs and recalls. Previous service included high-voltage battery recall work, control module programming, replacement of the electric coolant heater, and replacement of the auxiliary coolant pump and coolant temperature sensor after earlier check-engine-light, EV-mode, and Hybrid-mode drivability complaints. A prior repair order also documented jerking during deceleration and reacceleration while operating in Hybrid mode. The current dealer has been unable to reproduce the loss-of-propulsion event. During diagnosis, one or more vehicle control modules may have been reset or cleared, which may have removed stored diagnostic trouble codes or other event data associated with the failure. I am reporting this because the sudden loss of propulsion occurred during highway entry and created a serious safety concern.

Filed Jul 23, 2026 · Electrical, Engine · AZ

Vehicle is an active fire hazard subject to the high-voltage battery recall (the federal safety agency 24V‑718). The manufacturer's safety instructions require me to stop charging the vehicle and park it away from homes and structures. Because I am currently leasing this vehicle from Chrysler Capital and have no alternate transportation, I am forced to drive an active fire risk for daily transit. The local Jeep dealership has refused to provide a temporary loaner vehicle or rental accommodation while a final remedy is pending. The lack of a timely repair, combined with the refusal of the manufacturer to provide safe, alternative transit, forces me to operate a defective vehicle that poses an immediate safety risk to myself, my family, and the general public.

Filed Jun 26, 2026 · Electrical, Engine · CO

After the 68C recall software update upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode at slow speeds or fast speeds. My jeep does hesitate or bogs down prior to engaging the gas mode.

Filed May 1, 2026 · Transmission · MI

After recall 68c was completed the electric only power is way down. They did not fix the battery, they just reduced performance to try and minimize the risk and save them from replacing the defective part. This is not a fix but a fundamental change in the cars functionality as bought and is not acceptable.

Filed Apr 7, 2026 · Engine, Transmission · 32,000 miles · PA

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the transmission independently shifted into neutral. The vehicle lost automotive power and several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the road. The vehicle was turned off. The vehicle was restarted. In addition, the unknown warning lights were off. The vehicle was taken to the dealer. The contact was notified of Manufacturer Recall Numbers: 73C and 68C and the repairs were performed. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer; however, the failure was not duplicated. The contact received notification of the federal safety agency Campaign Number: 25V766000 (Engine); however, the part for the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.