2000 Jeep Grand Cherokee: pulls to one side

Filed Jan 20, 2007 · Brakes · 60,000 miles · TN

Due to pulsing of the brake pedal and vibration in the steering wheel the dealer turned the rotors and replaced the pads around 20,000 miles (we paid the bill). The rotors and pads were replaced again around 40,000 miles by an independent mechanic. On a trip to the store the right front caliper would not totally release pulling hard to the right and heating the rotor / pads to the point of smoking. The right front aluminum wheel rim was too hot to touch; the caliper and rotor were replaced which remedied the problem.

Filed Jun 8, 2005 · Brakes · 30,000 miles · NY

I have a 2000 jeep grand cherokee laredo that has problems with the front brakes since I bought it. The vehicle has 30,725 miles on it and I have had the brakes replaced 3 times. At around 12,000 miles, the car began to vibrate, shake and pull to the left whenever I decelerated. I brought it back to the dealer and they resurfaced the brake rotors. At 30,000 miles the same things began to ocurr, except that the pulling effect was more pronounced, where I actualy had to turn the wheel to the right as I came to a stop. After reading complaints from fellow jeep owners (model year 1999-2004) who have had the same or worse experience, I had aftermarket rotors put on my vehicle by a non-jeep mechanic. I believe that the manufacturer is using oem rotors that are made out of inferior materials. In addition, I am reasonably sure that a class action suit has already been brought against jeep by the mason law firm regarding this exact problem.

Filed Jul 21, 2004 · Brakes, Steering · CA

1. Transmission: having problems shifting from 2nd gear to 3rd gear until car is fully warmed; occasionally, the car stalled due to the gear not shifting properly; 2. Brake rotors: rotors warp within 12,000 miles; changed new rotors and pads three times; 3. Alignment: pulls to the right summary: transmission & brake rotors are known problems by dailerchrysler---unsafe vehicle.

Filed Jan 20, 2003 · Suspension · CA

Vehicle pulls to the right. When driving, I constantly have to steer to the left so that the vehicle will go straight.

Filed Jul 10, 2002 · Brakes · WI

Leased vehicle on 7/10/02. Brakes began to pulse and pull to right on application at about 6000 miles. Dealer machined front rotors and replaced pads under warranty at 7897 miles. Same situation at 20000 miles. Dealer turned front rotors at 24767 miles and called it "courtesy". Said warranty on brakes, rotors only 12000mi. Service manager advised this is common problem on 99-00 jeeps and he spends much time turning rotors on jeep vehicles. Even had to buy special machine to turn rotors in place on vehicle. Says some get so bad they can't be controlled on brake application. He says problem is bad rotors from supplier to daimler-chrysler. Now at 33000 miles, this vehicle again has failed brake rotors and is rapidly becoming unsafe for my family's transportation. Judging from the number of complaints on your website and on the number of websites devoted to this defect, I would think you have enough information to force a recall. Or are injuries necessary to initiate action? I expect your agency to get and keep this type of junk off the road. It might be acceptable for daimler in germany but not here!

Filed Apr 17, 2002 · Suspension · WA

Jeep pulls to the right, can't be fixed. Caster camber out of spec. Dealer tried to tell me chrysler designs the vehicle to pull to the right, when I didn't believe that, they told me it was the crown on the road. Nlm

Filed Nov 9, 2001 · Suspension · NJ

Jeep is pulling to the right.. Was told "its the crown in the road" by first dealer. Had it taken to another dealer.. Was told the alignment is off. ..so it was corrected.. Still does it. This is an ongoing problem.. These vehicles ablility to hold a straight line is like trying to pull a rabbit out of a hat. Magic..just an illusion that the dealer wants you to swalow up.. Crown in the road my ass.

Filed Aug 4, 2001 · Engine, Seats · AR

This jeep has numerous problems and has been to the dealership for service 4 time and they have failed to repair even 1 of our complaints. All complaints other than the pull to the right have been dismissed with the explanation of can not duplicate. They have tried to repair the pull to the right but it only got worse. We were told by a repair tech. That it needed a new part to correct the pulling to the right but chrysler has failed to install this needed part. We have requested a repurchase of the jeep under the lemon law but chrysler denied our request stating that the pull to the right is due to "road crown" and if you hold the steering wheel with a strong to medium grip you don't notice the pull to the right! We have this in writing from the arbitrator that chrysler hired. The dealership and chrysler attempted to conceal some service repair forms that had the loose rear hatch problem and the pull to the right. Chrysler stated in letters to the attorney general that we had never brought the rear hatch alarm to the attention of the dealership which was disproved at arbitration but we still never received a copy of the repair sheet even though the dealership has it and provided a copy to the arbitrator. We have parked this jeep due to the increasing severity of problems. We think this jeep is dangerous due to it's numerous defects. We refuse to let anyone ride in the back for months due to the rear hatch (which the district manager for chrysler found was loose at the arbitration hearing by pushing on the bumper and hatch.

Filed Jun 26, 2001 · Suspension · TX

Vehicle severely pulls to right when driven at highway speeds. Dealer cannot identify the problem.

Filed Apr 24, 2001 · Brakes, Suspension · GA

This is the 2nd time for the brakes shuttering. Also, always pulls to right

Filed Nov 17, 2000 · Suspension · MS

Vehicle has always pulled to the right. Caster/camber are out of factory specs, but the dealer says there is no way to correct the problem.

Filed Sep 19, 2000 · Steering · MD

The daimlerchrysler district manager for maryland and d.c. First told me that the "crown" of the roadway was the cause of my problems with this 2000 jeep grand lemon - when pressed to present a more creditable explanation for the extreme steering pull to the right side of the roadway, his answer was: "mr. Jackson, I'm telling you as the washington zone manager for daimler chrysler that I cannot find any problems with this jeep and as the zone manager for maryland I say you do not have a problem, therefore daimlerchrysler does not consider this jeep to be defective. As the daimler chrysler zone manager I am telling you that in my opinion there are no problems with this vehicle". --- what a load of '!@#$% !!!!!!!! --- (a complimentary load of '!@#$% seems to be standard equipment on all jeep grand cherokees and this is one feature I could do without) --- the daimerchrysler people have proven to me that they are arrogant, flat out liars. They just laughed at me when I said I would be reporting these problems to the federal safety agency. They just don't care. -- in two or three years, when daimler-benz finally dumps the chrysler division into that deep cesspool of defective products and obscene customer service, I will be happy to attend the corporate liquidation sale in auburn hills - driving my new honda.