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Jeep Grand Cherokee pulling problems

106 of the 29,174 owner complaints about the Jeep Grand Cherokee describe pulls to one side, most of them for the 1999 model year.

owner complaints
106
worst model year
1999
typical mileage
55,000
Is there a fix? There are 6 recalls for this area of the car. See below

By model year

What owners say

Filed Oct 29, 2026 · Driver assistance, Steering · CA

The steering wheel intermittently sticks, binds, or locks up while driving down a straight road or curves on the freeway, going 65-75mph down highway 5 as well on highway 17. It made it very difficult to maintain a straight path. No dashboard warning lights, error codes, or chimes appear when the failure occurs. It feels like you are fighting with the steering wheel because it forcefully pulls right but when trying to correct it by moving left, it continues trying to go left. I have to move it back to the right to avoid hitting cars or walls and it takes a lot of effort to maintain a steady, straight path. This happens intermittently whether the lane assist is turned on or off. The vehicle was taken to dealership but they were unable to duplicate the issue and no repairs were performed, leaving the issue unresolved.

Filed Sep 28, 2026 · Suspension · 22,000 miles · PA

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, there were abnormal sounds coming from underneath the front and rear of the vehicle. The vehicle was taken to an independent mechanic where the technician diagnosed the vehicle with suspension failure of the ball joints, control arms, and steering knuckle. Additionally, the steering wheel was constantly pulling to the left while driving. The manufacturer was notified of the failure, and the dealer was contacted. The failure mileage was 22,000.

Filed Apr 24, 2026 · Suspension, Transmission · 62,000 miles · MO

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH, the vehicle unexpectedly lowered and started pulling to the right. The vehicle was pulled over to the side of the road, and the contact exited to inspect the vehicle but found no failure. The vehicle was taken to the residence, and then to a dealer, where it was diagnosed and determined that the axle and passenger’s side rear tension link were bent and lodged into the knuckle, the passenger steering knuckle was fractured with a fractured bolt inside, and the passenger’s side rear tension link, CV axle, and steering knuckle needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately 8 weeks later on the driver's side. The contact stated that while driving approximately 20 MPH, there was an abnormal sound coming from the rear passenger’s side of the vehicle, and the vehicle started pulling to the left. The vehicle was pulled over to the side of the road and inspected, but the contact found no visible failure. The vehicle was taken to the dealer, where it was determined that the driver's side rear axle and driver's side rear tension link were bent and had lodged into the knuckle, the driver's side steering knuckle was fractured with a fractured bolt inside, and the driver's side rear tension link, CV axle, and steering knuckle needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 62,000.

Filed Feb 23, 2026 · Steering, Suspension · SC

As I was on my home on 2/20/26, I encountered some issues. I made a right turn onto the highway and my vehicle did a little drift but made this weird sound and the front end shook. There were no warning lights or dings that came across the dash. I pulled over into the closest parking lot to see if I could notice anything. I couldn't because I only had the light from a parking lot lamp. So decided to try and make it home which was another 15 minutes away. As I got back on the road and pressed the accelerator, I could here ticking sounds coming from the rear of the vehicle. When I approached the next traffic light and pressed the brakes, the front end shook, making the steering wheel shake, and the rear end drifted left. I made another left and pressed the accelerator. I got up to around 40 phone. The vehicle started pulling to the left and then stabilizing. I turned to my suspension articulation screen. As I was driving and the vehicle still scaring me to the point of a heart-a-stroke, I could see the axles trying to maintain contact with the road. At the same time giving me the feel of a loose steering wheel and a bad suspension. The vehicle continued to shift and shake and feel loose. When you turn into my neighborhood and before my house, there are two deep curves and a lake. I went into the first curve fine until the end of it. (At this time the lake is on my passenger side). As I was coming out of it, the steering wheel feels like its hard to turn or locked. I have to turn left into the second curve. The vehicle would not turn and the rear end felt like it was drifting right. At the edge of the road there is a slight downhill and the lake about 50 ft or so. Luckily, I was able to make the turn before going of the side of the road. Once I made it through the curve, the vehicle did do some shaking, loose steering, shaking, and back end motion until I parked in the yard. Its been parked since then. Thank you for your patience and attention to this matter.

Filed Feb 5, 2026 · Steering · NJ

For the past two years ive been having problems with the steering in the car. the steering wheel constantly pulls to the right. i had to get 4 or 5 wheel alignments in one year because the problem is that bad. i have receipts for the fixes. i recently researched known issues and came across the recall of the "steering gear" affecting Grand Cherokees from 2019 - 2020. My car falls under the 2020 year and i am having the issues of the steering gear. At least that is what a mechanic told me when i got the car inspected. i would like to know why my car doesnt fall within the recall when i have that car and the year that is stated and with the same issue

Filed Dec 5, 2025 · Engine, Transmission · FL

The car has a strange thump when driving around 70-75. This is always and the dealer says it’s normal, which is not true! This weird thump is now happening at lower speeds and also a weird shuddering at speeds around 25-40. Shudders are more random Also starting at about 8-10,000 miles randomly while driving highway speeds 70-75 the vehicle shudders /vibrates for about 20 seconds and then stops. I do not use lane assist so it’s not that. It feels like when you run over the rumble sticks on the highway but amplified x20. Also since almost purchase I have had several alignments because the car continuously pulls to the left. In Florida the roads crown to the right for rain water run off. If anything the car should pull to the right but it pulls to the left consistently even right after an alignment. Other complaints I’ve made are how unstable and wobbly it drives and this has gotten significantly worse to the point that the ability to maintain control of it on the highway is not pleasant and feels very unsafe Any cat that randomly shudders at highway speeds is not safe And needs to be fixed. However,14 service trips and several manufacturer complaints and still nothing… they promise things and give it a car wash instead. They are not saying much about their own product to tell me it’s running as designed. I’m tired of hearing I can’t duplicate it. Absurd excuse. At this point it’s been very scary at times… so I’m selective with where I use my vehicle. So I’ve been renting when I need to go on the highway. This is costly but at least safer for myself and others. I wish they would just fix the car

Filed Nov 7, 2024 · Driver assistance · NC

Jeep Cares case [XXX] While driving with Lane Keeping Assistance/cruise control enabled, on a dry clear road (XXX) Between Exit [XXX] and Exit [XXX] - both directions. It has happened elsewhere, but these are our major commuting route. The jeep would all the sudden veer to the right or left out of the lane, and we would have to fight the lane tracking to keep it centered in lane. Our Jeep Wrangler has been in the repair shop for at least 4 occurrences of the issue. 1st was initial diagnosis at about 6,000 miles. Was told that the sensors needed realignment and to bring back so they could keep for the day and it was long process. At that appointment we were told that the alignment was out and needed to be adjusted. During the adjustment, a part was damaged and needed to be replaced, the replacement part was damaged requiring a 3rd part. Time in shop was almost 30 days. 2nd attempt was about 24,000 miles. This time the alignment of sensors was performed, but on test drives, it still ended up pulling to the right and repair shop consulted with Jeep engineers about the situation and determined that at least one part needed to be replaced. Time in shop was another 30 days. After this repair, it pulls even harder and requires additional force to maintain center lane, including more occurrences pulling to the left into oncoming traffic. At 35,000 miles, opened case with Jeep Cares as warrantee is due to expire at 36,000 miles. Jeep currently at repair and after multiple test drives... they are not able to find the trouble. This is a safety issue as it unexpectedly pulls the vehicle into oncoming traffic. We have 2023 Jeep Compass with similar system with no issue Dealer and Service location: Hendick Chrysler, Jeep Ram 7630 Hendrick Auto Plaza NW Concord, NC 28027 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 6, 2024 · Suspension · TX

There is something wrong with the front suspension of my 2019 Jeep Grand Cherokee. At highway speeds there is noise and vibration which is felt through the steering wheel and brake pedal. At lower speed, on city streets, you can feel / hear a noise when turning and the steering will pull hard to the left you have to quickly turn to the right to get the car going straight again. There seems to be something loose in the suspension which shifts out of place. I have taken it to the Jeep dealer several times and they say they do not find anything, they will balance and align the suspension but this did not fix the problem . The last time they blamed the tires, which had 55K miles, so I replaced the tires and still have the problem. This is a very dangerous situation, if it occurred in heavy traffic it would could cause the car to lurch into the oncoming lane of traffic and cause a head-on collision.

Filed Mar 22, 2024 · Acceleration, Driver assistance · 8,000 miles · NY

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while depressing the accelerator pedal, there was a delay, and the vehicle lunged forward. The RPM was extremely high. The brake pedal was depressed, but the vehicle was slow to respond. The contact stated that while driving, the vehicle pulled to the left and crossed the center line. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, McClurg Chrysler Dodge Jeep (125 N Center St., Perry, NY 14530), who reprogrammed the vehicle. The dealer was unable to determine the accelerator failure. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 8,000. The VIN was not available.

Filed Mar 7, 2021 · Acceleration, Brakes · 52,000 miles · TX · crash

It was freezing outside, but not icy on the road. Well lit. I was not in a rush. Car was in excellent shape up until then. I was going ~10 pmh down the inside parking garage driveway. Had to pull to the right due to car coming up partially on my side. Scratched the side wall. Once that happened, the car accelerated out of control. Brakes didn't react. Only way to stop the car before running into other cars or even people was steering the car into the wall front on. The car finally stopped, the wall broke down. The airbags didn't go off, the brake assistance system didn't kick in. Fortunately nobody was hurt, but could have easily happened. The car is a total loss. I was not under the influence of drugs and don't have a seizure disorder. Witnessed every single second fully awake and aware.

Related recalls

Steering: linkages: knuckle: spindle: armReported February 22, 2024 · 250 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Risk
A loss of vehicle control increases the risk of a crash.
Remedy
Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA's number for this recall is 07B.

Recall number 24V131000 · Recall details

Steering: columnReported May 18, 2023 · 89,372 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Risk
A loss of steering control increases the risk of a crash.
Remedy
Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 58A.

Recall number 23V352000 · Recall details

Steering: gear box (other than rack and pinion)Reported March 10, 2003 · 286 vehicles affected
What is wrong
On certain sport utility vehicles, the power steering gear may contain an improperly formed spacer clip, which could dislodge within the steering gear.
Risk
A dislodged clip may cause increased steering effort, increasing the risk of a crash.
Remedy
Dealers will replace the steering gear assemblies. Owner notification began on march 12, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 03V079000 · Recall details

Steering: gear box (other than rack and pinion)Reported January 5, 2001 · 636 vehicles affected
What is wrong
Vehicle description: sport utility vehicles. An internal nut in the steering gear assembly could loosen and cause the steering gear to lock up.
Risk
This could reduce steering control, increasing the risk of a crash.
Remedy
Dealers will replace the steering gear assembly. Owner notification began december 27, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 01V007000 · Recall details

Steering: gear box (other than rack and pinion)Reported November 4, 1999 · 1,259 vehicles affected
What is wrong
Vehicle description: sport utility vehicles. Some steering gear units were assembled with internal end-of-travel-stops that missed the heat treat process, resulting in soft internal travel stops.
Risk
This could result in sticking, binding, or seizing of the steering gear.
Remedy
Dealers will replace the steering gear on involved vehicles.

Recall number 99V312000 · Recall details

Steering: steering wheel/handle barReported December 13, 1993 · 115,000 vehicles affected
What is wrong
The molded plastic pin which connects the upper steering column shaft and the lower column shaft may have been sheared prior to installation of the steering column assembly into the vehicle. If this occurred, the upper steering shaft will separate from the lower steering shaft.
Risk
If the upper and lower steering shafts separate, completeloss of steering control will occur, which could result in an accident.
Remedy
A restraining sleeve will be added to the intermediate shaft to limit the amount of steering shaft movement available.

Recall number 93V210000 · Recall details

Questions about the Jeep Grand Cherokee pulling

Which Jeep Grand Cherokee years have pulls to one side problems?

The model years with the most reports are 1999 (20 complaints), 2000 (14 complaints) and 1996 (10 complaints).

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