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1996 Jeep Grand Cherokee fuel system problems

134 complaints (15% of all complaints for this car). Typical mileage when it fails: 140,000. 6 crashes reported.

owner complaints
134
of this car's complaints
15%
typical mileage
140,000
crashes
6
recalls
0

Which part fails

  • Delivery: fuel pump
    44
  • Storage: tank assembly
    30
  • Delivery
    6
  • Storage: fuel gauge system
    2
  • Storage: tank assembly: mounting
    1
  • Storage: tank assembly: filler pipe and cap
    1
  • Fuel injection system
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee fuel system problems in other years

19931995200020052010201520202026

Specific symptoms reported on the 1996 Jeep Grand Cherokee fuel system

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Fuel pump 61

Related recalls

No recalls on record for this model year.

Related investigations

Crash Related Fuel Tank FiresOpened June 12, 2012, closed November 14, 2014

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise the federal safety agency might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V‑252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.the federal safety agency's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by

EA12005

Crash Related Fuel Tank FiresOpened August 23, 2010, closed June 14, 2012

the federal safety agency has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. the federal safety agency's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.the federal safety agency has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.

PE10031

Fuel Storage System Crash Related FiresOpened November 6, 2009, closed August 23, 2010

In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned the federal safety agency to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from the federal safety agency's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.

DP09005

What 1996 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Feb 9, 2024 · Engine, Fuel system · NC

The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several independent mechanics replaced the fuel filter and the fuel pump and installed an unknown computer software on the vehicle; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

Filed Mar 19, 2021 · Brakes, Fuel system · IL

The inspection recall on my 1996 jeep grand cherokee did nothing to fix the problem with PCM and catalytic converter specified in the defective issue within the recalls issued. This harms the driver, pedestrians, other passengers and motorists. The tech where I went to have recall work performed ordered parts (see attachment), but nothing was installed on my vehicle. Only "inspected." the tech was told of detailed poor performance and symptoms of a bad PCM. Such as shifting, stalling, fuel economy & hard to start. The jeep is not operating optimally & this could mean there are. Other problems between different systems. All of these are indications of a faulty PCM. As well as the ABS light being on the dashboard. The PCM is a "critical" system & needs to be replaced. I'm requesting that you fix this problem for free, as it is defective and could mingle with other systems and cause a complete vehicle break down. Or refund the cost to me in full, including labor charges, if I replace/repair myself. If this defective part is not fixed, it could result in property damage, in which cdj would be liable for. Please advise as to how you can help enforce the manufacture to fully repair these defective parts & remedy this problem on fixing the faulty PCM & catalytic converter within a recall and possibly the ABS system and transmission. The vehicle stalls on highway, in park, on the street, when stopped and then it stalls out and is hard to start. It also has not been able to go in reverse ( back up). Which mean it's not getting proper lubrication. Also, the alarm goes off when using key to gain access. Unhooking battery to reset does not help.

Filed Apr 3, 2018 · Electrical, Fuel system · 165,000 miles · CA

Car usually runs fine cold but when it gets to operating temperature it stalls unexpectedly and in dangerous moments while driving on any road or freeway at any speed. I lose all powered functions like steering and brakes. It won't start again for hours until it has cooled all the way down.

Filed May 19, 2016 · Body, Fuel system · CO

1996 jeep grand cherokee. Consumer seeks reimbursement for trailer hitch installation recall notice. Consumer has another vehicle complaint in artemis. *smd chrysler claimed the consumer was not entitled to reimbursement, because a mopar hitch was not installed on the vehicle. But instead, the consumer had u-haul install a heavy duty hitch after being informed by chrsyler he would be reimbursed.

Filed Feb 3, 2016 · Fuel system · GA

Tl* the contact owns a 1996 jeep grand cherokee the contact received a notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Nov 13, 2015 · Fuel system, Transmission · SC

Tl* the contact owns a 1996 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 13v252000 (fuel system, gasoline, structure) and 02v053000 (power train); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Aug 24, 2015 · Fuel system · IN · fire

Tl* the contact owned a 1996 jeep grand cherokee. The contact stated that while in park, the rear of the vehicle caught fire. The fire department was able to extinguish the fire. The contact was unsure if a police report was filed. The vehicle was towed to an independent mechanic. The vehicle was destroyed. The manufacturer was not notified of the failure. The VIN was included in the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The failure mileage was unknown.

Filed Aug 3, 2015 · Electrical, Fuel system · 196,000 miles · TX

Tl* the contact owns a 1996 jeep grand cherokee. While driving approximately 45 MPH, the vehicle stalled without warning. The vehicle was restarted. The vehicle was taken to the dealer, where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic. The technician diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 196,000.

Filed Jul 22, 2015 · Body, Fuel system · 133,443 miles · PR

1996 jeep grand cherokee. Consumer writes in regards to replacement parts not available to complete rear structure reinforcement recall notice. *smd recall # 13v252000. *jb ma 09/22 updated 01/04/16.

Filed Jun 15, 2015 · Fuel system · 246,000 miles · IL

Tl* the contact owns a 1996 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000: (fuel system, gasoline, structure). The vehicle was taken to the dealer, but was not repaired. The contact stated that the vehicle was returned in worse condition than it was given. The contact was unable to put the old hitch back on and the dealer refused to do the repair. The dealer stated that the structure was too rusty, but the contact disagreed. The failure mileage was 246,000.

Questions about the 1996 Jeep Grand Cherokee fuel system

Does the 1996 Jeep Grand Cherokee have fuel system problems?

Owners have filed 134 complaints about the fuel system of the 1996 Jeep Grand Cherokee, 15% of all its complaints.

At what mileage do 1996 Jeep Grand Cherokee fuel system problems start?

The typical (median) mileage in owner complaints is 140,000 miles.

Was there a recall on the 1996 Jeep Grand Cherokee fuel system?

There is no recall for this problem on this model year.

What year does the Jeep Grand Cherokee have the most fuel system problems?

The Jeep Grand Cherokee model years with the most fuel system complaints are 1997 (305 complaints), 2011 (283 complaints) and 2012 (248 complaints).

Other 1996 Jeep Grand Cherokee problems

Transmission 279Brakes 118Engine 105Body 85Steering 67Electrical 65Suspension 50Acceleration 35Tires 35Airbags 34Locks 21Lights 20Visibility 15Seat belts 13Wheels 6Seats 5Driver assistance 4

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