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1996 Jeep Grand Cherokee fuel system complaints

Page 3 of 6: complaints 41 to 70 of 134, newest first, as owners wrote them.

See the summary of 1996 Jeep Grand Cherokee fuel system problems: which part fails, at what mileage and related recalls.

Filed Apr 11, 2014 · Body, Fuel system · MA

Tl* the contact owns a 1996 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available. The manufacturer was not made aware of this problem. The contact had not experienced the failure described in the recall.

Filed Apr 9, 2014 · Body, Fuel system · CO

I have been advised years ago of a recall n45/the federal safety agency 13v‑252 on this vehicle. The dealership continually advises that they do not have the parts. How can they not have parts for a trailer hitch, and how could it take years to get those parts? I believe they are simply hoping the consumer gives up on getting these done on an older vehicle. Updated 06/19/14

Filed Mar 31, 2014 · Fuel system · CA

Tl* the contact owns a 1996 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available. The manufacture had not been made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

Filed Mar 31, 2014 · Body, Fuel system · NC

Tl* the contact owns a 1996 jeep grand cherokee. The contact received a recall notice associated with the federal safety agency campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the part needed to service the vehicle was unavailable. The manufacturer was notified and they stated the federal safety agency had not approved the remedy part to perform the repair which contributed to the delay. There are no failures at this time.

Filed Mar 28, 2014 · Fuel system · MI

Tl* the contact owns a 1996 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer stated that the part needed to repair the vehicle was not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

Filed Mar 10, 2014 · Body, Fuel system · WV

Tl* the contact owns a 1996 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. The dealer and manufacturer both stated that the part was not available for repair. The contact felt it was unacceptable being that the defect could potentially become life treating and the manufactured had yet to produce a proper solution. This recall was issued june 19, 2013 and the vehicle was not serviced. The contact had not experienced a failure.

Filed Mar 6, 2014 · Body, Fuel system · IL

Tl* the contact owns a 1996 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number:13v252000 (fuel system, gasoline , structure) and stated that the parts were not available. The dealer advised that part was not available to complete the required repairs. The manufacturer was contacted and provided an unreasonable date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure.

Filed Feb 26, 2014 · Body, Fuel system · WA

Tl* the contact owns a 1996 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the required part was unavailable to perform the repair. The manufacturer was notified and was unable to provide an expected date for the remedy part. The contact had not experienced a failure.

Filed Feb 4, 2014 · Fuel system · CO

Tl* the contact owns a 1996 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure). The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.

Filed Jan 30, 2014 · Fuel system · 175,000 miles · MI

Tl* the contact owns a 1996 jeep grand cherokee. The contact stated that while driving 30 MPH, the fuel tank fell from the vehicle due to the straps fracturing from corrosion. The vehicle was taken to an independent mechanic where the technician diagnosed that the fuel tanks and straps needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The VIN was not available. The failure mileage was 175,000 and the current mileage was 219,000. ..updated 03/18/14 *bf the consumer stated the gas tank and straps were replaced.

Filed Jan 29, 2014 · Body, Fuel system · AL · fire

Jeep cherokee. Consumer writes in regards to several major repairs and vehicle fire damage. *smd the consumer stated the vehicle was a major problem, from the day he first purchased it. The engine and other components were replaced. Eventually, the vehicle caught on fire. The consumer stated after the fire, he left the vehicle in a safe place. However, when he returned, the vehicle was gone, and he hasn't seen it since. The consumer referenced recall # 13v252000.

Filed Aug 26, 2013 · Body, Brakes · DC

1996 jeep grand cherokee. Consumer writes in regards to not being notified about several recall notices.

Filed May 23, 2013 · Fuel system · 220,000 miles · TN

Engine shudders and stalls while I'm driving down the road. This has happened several times. Have to try to pull over out of traffic. It usually starts back after a few minutes of turning engine over. It may run a few miles and then same thing happens again. I have had several close calls with getting hit from behind. Also, steering shuts down. Hard to maneuver out of traffic. Have had it checked with diagnostics. Nothing shows up. Has fuel filter changed anyway, did not help. Had battery, alternator checked, show good. I was astonished to find so much info online that proves this is a very widespread problem that is obviously a manufacturing defect. I am surprised many people have not been harmed by this. I am also very surprised there has been no recall mandated to correct this and insure the safety of the owners of these vehicles, along with the folks on the road that would be involved with a rear end accident. Please update me via email and let me know if there is any pending action or plans to hold the manufacturer responsible for their defect. I basically have a vehicle that is useless and worth nothing because it is not dependable.

Filed Oct 3, 2012 · Electrical, Engine · 186,000 miles · IN

Started out to go to work @ 6 am traveled with no issues to the kids sitter's house and then continued on to work on double lane highway speed limit 60 MPH. The jeep started sputter, jerk and eventually died, didn't realize it had died so pulled off to side of road, turn the jeep back on it kept sputtering, jerking and died again. Finally, it backfired 3 to 4 times and stayed started. Check engine light came on went and had the code read it stated it was the ignition coil and catalyst system. So we changed the ignition coil and catalytic converter, along with the muffler do to the fact the backfiring blew a hole plum through the muffler. Still same problems. Have had several near miss of crashes, and bodily injury. Now it doesn't want to start and you sit on the side of the road like I did for 2 hours before it wanted to start up.

Filed Jan 23, 2012 · Electrical, Engine · 148,000 miles · FL

This is a commonly known defect with these jeeps which has never been adequately addressed by the federal safety agency. Someone is going to get killed if the manufacturer is not held responsible. Infamous stalling problem. Whether going 10 MPH or 70 MPH, vehicle will stall with no warning. Generally will re-start after turning off ignition, but not always immediately. On my jeep, I have replaced the computer module, crankshaft position sensor, fuel pump, fuel filters, maf sensor, distributor cap, rotor, plugs and plug wires. I have had the computer module wiring harness reworked. Still stalls, and I have been forced to park the jeep for safety reasons.

Filed Nov 30, 2010 · Electrical, Fuel system · 167,215 miles · AL · crash

Stalls in the middle of traffic while driving. Almost killed me and my kids today.

Filed Sep 22, 2010 · Fuel system · NJ · crash · fire

S10 appropriate handling-letter to the secretary from complaint regarding a 1996 jeep grand cherokee *tgw the consumer stated his wife was rear ended while driving. Upon impact, the rear of the jeep where the gas tank was located immediately burst into flames. The consumer's wife was burned to death. The consumer stated the jeep was designed with an unprotected fuel tank located in the most vulnerable position behind the axle and below the bumper with no type of protection.*jb updated 10/06/10

Filed Aug 27, 2010 · Fuel system · 140,000 miles · NJ

Every time I fill up my 96 jeep grand cherokee laredo at a gas station I need to pump it in slowly and manually. The nozzle, if set on high or low immediately clicks off. If it does not shut off, it spews fuel out of the filler. This has been an ongoing problem for the past 2 years. This happens regardless of how much fuel is in the tank before I start the filling process. Pumping the fuel myself is getting old. I live in nj where the customer is technically not allowed to do this as our stations are full service and this must be done by an attendant. Fortunately, I go to the same station and they are used to me doing it myself. Otherwise the attendant has to babysit the nozzle and pump it in slower than the slow setting. I have tried other brand gas stations and still have the overflow problem.

Filed Apr 30, 2010 · Electrical, Fuel system · 144,000 miles · WV

My vehicle stalls when it is hot outside. I have had the coil replaced then I had the catalytic converter replaced and o2 sensor and it still stalled on start up. I took it to the dealership and it stalled and they told me it was my fuel pump. I spent 965 on a fuel pump I didn't need because it is still stalling and they have no clue why. I seen this problem on mean forums. I think the dealer should be aware of this problem and should know how to fix them not make someone spend a thousand dollars on a might.

Filed Feb 5, 2009 · Electrical, Fuel system · 135,000 miles · CA

My 1996 jeep grand cherokee limited stalls intermittently for no apparent reason and without warning. Normally the car will stall while idling either immediately upon starting or while sitting at an intersection. I have read online where many, many, many people are having the same problem which seems to be extremely difficult for a mechanic to diagnose. I have installed a new starter, distributor cap and wiring with no luck. Many people are very annoyed about having to spend money on mechanics "guesses" and still not getting the problem solved. This stalling problem is obviously very dangerous, especially if it occurs while the vehicle is in motion as it would be very easy to get rear-ended. For this reason, I am afraid to drive my vehicle.

Filed Dec 28, 2005 · Fuel system · 121,000 miles · VA

Just over a year ago, my 1996 jeep grand cherokee laredo encountered a defective fuel pump. As I was in the process of procuring a replacement pump, a friend told me to check for recalls/tsb's on it as he had experienced many fuel pump problems with these. There were, I believe two tsb's involving my vehicle so I called chrysler. They told me to take the vehicle to the dealership to determine if the problem was the pump. I told her I had already done that. She told me that they had to determine it and if it was the pump, chrysler would cover the repair. I had it towed to chrysler ($65) and they indeed found it was a defective fuel pump and replaced it and I was charged over $600 for the repair. After the fact, chrysler declined to pay for what they promised. I had found a replacement pump that I was prepared to install myself for $163 and had chrysler been honest and declined to cover the repair, I would have accomplished it myself for $163 and been able to go on vacation to the outer banks instead of paying almost $700 and having to cancel my vacation. I have contacted , emailed, etc many people at chrysler to no avail. I have since learned that when you deal with chrysler, you better get it in writing! Please help if you can!.

Filed Jul 8, 2005 · Fuel system · 119,900 miles · SD

Dt: the consumer states that july 2, 2005 he was driving 20 MPH and the gas tank fell off of the vehicle. The police and fire department came to the scene and the fire department filed a incident report #4403-05 with the sioux falls fd. The vehicle was towed to an automotive service where he did business. The rear passenger strap rusted through and because of the weight of the tank the other strap rusted as well. The straps have been replaced. He still has one of these straps. There is a jeep file number 13747938. Jeep was not compensating due to age and miles on the vehicle. The gas tank was punctured after it fell off. The vehicle has been maintained and there have been no accidents. The consumer bought the vehicle from his son who originally leased it from baxter jeep in omaha, ne.

Filed Jun 2, 2005 · Engine, Fuel system · 70,000 miles · FL

Heater hose jammed accelerator linkage causing runaway vehicle at very high speed...shifted into neutral to avoid collision...brakes were insufficient to stop the vehicle as jamming caused engine RPM's to go very high [approx. 5000 RPM].

Filed Dec 27, 2004 · Fuel system · 75,950 miles · WV

The gas tank is made of plastic which clogs the fuel pumps. Consumer states the vehicle has left her stranded three times. Consumer contacted the dealer. Consumer was told the that it was the gas she was using.

Filed Oct 20, 2004 · Brakes, Engine · 64,000 miles · NC

I have a 96 grand cherokee ltd 4x4 with 115k miles. Since it turned 65k miles I have replaced the brake pads and drums 3 times. I have water leaks in the seat belt wells, the passenger side window, and the belts are wet when it rains. Today, water is pooling in the floor of the driver's side. Water pours from just above the accelerator. Must be from A/C?the rear door hatch has jammed in lock position. The electronic mileage/ fuel readout (on ceiling module) fluctuates wildly and is inaccurate. The catalytic converter went out at 64,975 miles. Now have a crack in the exhaust manifold, quoted $1200 by dealer to repair. I have gone through stock 3 radios, tuner problems. Massive A/C problems in past. I paid a non dealer to repair it, the repairs held for 30 days and same problem started again. Then had dealer repair and it was a recall item so was covered after I'd paid for 2 prev repair jobs at $1100 total. The power steering pump went out at 90k miles. Replaced so many other parts, I'd have to refer to the service records for more details. This list is only from memory. Total cost over 3 yrs....around $4000! Oh, and the rear hatch/door paint is faded and dull, totally different from the rest of the car. All black metal painted parts paint is coming off. Has been for couple of years. Also the roof rattle really loud at over 50mph. The power outlet came apart still attached to my phone cord one day. Finally, the front end has some problem with the axle? And will cost approx $700 to repair. I thought I had a lemon until I talked with 3 other jeep owners, they've had similar problems. Do we have any recourse with chrysler over these vehicles...I am considering involving an attny.

Filed Sep 19, 2004 · Fuel system · CT

Engine did not run due to fuel tank coating coming off. This coating is there to provide added assurance that there be no fuel leak (and a fire) if the plastic wall of the tank leaks (on its own or after a crash). Thus there is a fire safety hazard.*ak the manufacturer and dealer will not replace the tank (even after 3 recurances of the engne running problem, due to the coating coming off the tank wall and clogging the fuel filter and - in 1 case - even the fuel pump). They, instead, flush the tank (removing even more coating) and re-instal it. I am now using a tank with probably very little fire-protection coating. I feel this is a huge safety problem.

Filed Apr 11, 2004 · Fuel system · 65,942 miles · AZ

I have a 1996 jeep grand cherokee laredo 4x4 which has had 5 fuel pump modules and one gas tank replaced since 08.10.2000. The vehicle is in need of another fuel pump module. The dealers have difficulty in replicating the condition. The fuel gauge is providing false readings; typically giving an empty tank reading when full, 3/4 full or 3/4 empty. I have heard the same complaint from numerous other grand cherokee owners. I would think the maker/dealer would have spotted a trend by now or is overlooking it because of the cost involved with finding a new vendor. All receipt copies of work performed concerning this matter are intact.

Filed Dec 15, 2003 · Fuel system · 58,000 miles · VA

On december 12, 2003, for the second time in three years, the fuel pump on our jeep failed. In discussing the failure with two different mechanics and then with our local jeep dealer, I was advised that jeep had determined that the gas tank for this vehicle is subject to corrosion whereby minute particles float in the tank and can travel into the fuel pump (the filter that jeep puts in these cars is not designed to trap these small particles) causing the fuel pump to freeze. I was advised by the jeep dealership that a tsb was issued in 1997 regarding this failure (I believe it is tsb 140697). I note that there are at least 42 reports of similar problems on your website. This is a safety problem that jeep has refused to acknowledge or take any responsibility for.

Filed Nov 24, 2003 · Fuel system · 65,942 miles · AZ

I have a 1996 jeep grand cherokee laredo 4x4 which has had 5 fuel pump modules and one gas tank replaced since 08.10.2000. The vehicle is in need of another fuel pump module. The dealers have difficulty in replicating the condition. The fuel gauge is providing false readings; typically giving an empty tank reading when full, 3/4 full or 3/4 empty. I have heard the same complaint from numerous other grand cherokee owners. I would think the maker/dealer would have spotted a trend by now or is overlooking it because of the cost involved with finding a new vendor. All receipt copies of work performed concerning this matter are intact.

Filed Oct 24, 2003 · Fuel system · 96,500 miles · MD

Fuel tank failure causing debris to go into fuel pump causing fuel pump failure and vehicle to breakdown. This problem, if not corrected will cause fuel leakage, and potential fire.

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