This is a repeat submission, the first one was submitted on november 22, 2001. Five year old car with less than 25,000 miles would not start. Dealer replaced fuel pump at cost of $800 to consumer. One monthe and 300 miles later same problem occurred with additional need to repolace fuel tank. Two letters to chrysler have gone unanswered. In addition to a costly engine failure, safety could be a problem if pump failure happened on the highway. I shudder to think aboput this failure taking place on the capital beltway.
1996 Jeep Grand Cherokee fuel system complaints
Page 5 of 6: complaints 101 to 130 of 134, newest first, as owners wrote them.
Five year old car with less than 25,000 miles would not start. Dealer replaced fuel pump at cost of $800. One month and 300 miles later same problem occurred with additional need to replace fuel tank. Two letters to chrysler have gone unanswered. In addition to a costly engine failure, safety could be a problem if pump failure happened on the highway. I shudder to think about this failure taking place on the capital beltway.
I had heard that the 1996 jeep grand cherokee had numerous problems with its fuel pump. Now I am finding out that there is a costly problem, as well as a potentially dangerous one with mine. One month ago I had to replaced the fuel pump, because the car would not start. Now one month later, the new fuel pump has gone bad and both it and the fuel tank have to be replaced. $800 the first and perhaps a $1000 or more the second time. Can't someone direct chrysler to recall the 1996 jepp grand cherokee to correct this problem? Letters to chrysler do not even bring abvout a response.
Fuel pump failed in march 2001 and in oct 2001, dealers believes fuel tank is decompsing, causing fuel pump to fail, replacing fuel tank.
A private mechanic determined that interior of fuel tank corroded which eventually caused a failure of fuel pump. *ak.
Fuel pump failed. Dealer stated that faulty fuel tank liner disintegrated causing the pump to clog and fail. Vehicle has no damage. Manufacturer should cover replacement. Fuel tanks should not fail. Estimate cost of repairs for fuel tank and pump is $1000.00.
The hptp fuel tank cause four fuel pumps to be replaced in five weeks. Chrysler customer service is aware of the delamination problem which causes particles to clog the filter and increase pressure causing the pumps to fail. Chrysler customer service reported that the incident count didn't justify a recall. The cost of repairs to date is approximately $900.00.
The fuel pump failed because the fuel tank liner was beginning to come apart and parts of the liner were clogging the fuel pump causing it to fail. Could this liner/fuel bladder failure possibly result in serious fire or injury/death because of failure?
Jeep is only 5 years old when fuel pump was replaced, A/C is draining water inside the passesnger, right rear, carpet.
Vehicle would not start. Towed to dealer, replaced failed fuel pump. On 15 june, 2001 vehicle again did not start. Dealer replaced failed fuel pump. Second fuel pump lasted 25 miles before it too failed. Dealer stated it was a known problem with chrysler.*ak at times vehicle will not move when put in gear.
At 40000 miles vehicle was at a stop in park, consumer then put vehicle in reverse, and vehicle did not move. Less than a minute later, vehicle suddenly went backward. Gear indicator showed it was in reverse. Dealer suggested consumer might have had vehicle serviced, and wrong transmission fluid was used. Since then, this happened at least 4 more times, also, once vehicle was put in drive from park, and it took about a minute before vehicle lurched forward. Gear selector also showed it was in drive. Dealer could not remedy.*ak fuel pump assembly and fuel tank was replaced, vehicle would crank, but would not start.
Since 1998 I have had numerous problems with my jeep stranding me due to a fuel pump failure. I had my jeep towed now 5 times for this problem. When the dealer finally gets the time, a day or two later the jeep would start. Then again in two weeks the same problem would occur. And they tell me that there is nothing wrong with it. Now just recently it again has done the same thing and the mechanic told me it is the fuel pump again. I have read numerous other complaints concerning the same issue, and was wondering if you could please help me with this problem. It is really bad when you have to be afraid to take a trip with a vehicle you don't even know if you can rely on. Please get back to me and let me know what steps I can take in resolving this problem.
Car went into reverse when parked "park" reversed into a tree down the driveway at about 10 MPH. There was extensive damage to the rear end. Then, two months later, I was parked in park in front of our farm gate, motor running, when I hopped out to get the mail from the box across the lane. As I started to leave the open door, the car started to move from the stopped position in reverse. I ran alongside and jumped back it and stomped on the brake. It was this time that I looked at the gear shift and noted that it had moved from the park position to a place just above the r for reverse but indeed was in reverse! My body shop person had informed me of another jeep owner who was pinned against his garage door when his jeep grand cherokee went from park into reverse. I can get him to get in touch with this organization. The dealers response to me was "I propbably did not have it in gear properly and did I have the parking brake on?" believe me when I say.....I sure put it on now and check it double but sure don't trust it enough to idle in park......although after driving for 35 years I have never had the problem with other cars or trucks! The fuel pump had evidently been a problem for them as the dealer said that there have been several failures "but no recall" the pump has to be replaced by factory part at $500 plus dollars with an additional $700.00 for labor to install "and even then, we can't guarantee it but for 6 months! Thanks to the la times for the article on the jeep reverse problem and I will bet you that there are more than a "small' number of complaints regarding this issue.
The fuel gage does not properly indicate the amount of fuel in the tank. The electrical system shorts frequently, locking and unlocking the doors, opening and shutting windows by itself. The alarm system also shorts frequently, doing the same thing.
Fuel pump failed on two occasions while driving . Fuel pump and tank have been replaced. Manufacturer has been notified.
Possible chemical imbalance in the fuel tank may have caused sludge in the tank which in turned caused the fuel pump to go bad on three occasion resulting in the vehicle not starting, the dealer replaced the tank and the fuel pump on numerous occasions. Nlm
The vehicle would not start due to fuel pump failure. The fuel tank was also deteriorating because it was made of plastic.
Fuel pump failed /hard to start /$800.00 to replace is a joke please help!!!!!!
No summary listed for above vehicle.
Upon attempting to restart vehicle it would not restart due to fuel pump which needed replacement. Fuel pump has been replaced five times. *ak the manufacturer sayes fuel pump failure was due to bad gas.
Vehicle had five fuel pumps replaced, 3 by an independent repair shop, and 2 by dealer. All parts were from the dealer auto parts. Manufacturer notified, and informed consumer that problem may hav e occurred from contamination in fuel tank which needed to be replaced. Feel free to provide any further details on this matter.
Had problem with fuel pump failing due to faulty fuel tank...because of this failure vehciles lose fuel to engine and vehicle shuts down(off) no power...if on a highway vehicle could shut down and driver and passengers are in danger.
While driving, the vehicle stalled due to a faulty fuel pump.
The fuel pump has been replaced four times and it has failed again and willbe towed to the dealers tomorrow 11/3/00. The dealer has told us it will cost us $900.00 to replace it again. Please let us know what recourse we should proceed with.
Sending unit of fuel system fails now when fuel reaches 1/4 of tank; jeep dealer is aware of the problem; a number of instances have been reported; chrysler however has not issued a recall. The federal safety agency has issued a recall on 1997 jeep grand cherokees for this exact same problem. Recall should extend over to 1996 models as well.
Fuel pump failed causing vehicle to shut down.
Replaced 4 fuel pumps in 5 weeks. Occurs after parking and leaving vehicle. Won't restart after parking. Told I need to replace gas tank. Problem got increasingly worse. 1st replacement-3 weeks, 2nd-6 days, 3rd-4 days.
Consumer was involved in a rear end collision in which vehicle caught on fire due to the position of fuel tank. Please give any further details.
Vehicle experienced leakages from fuel filler neck while filling up fuel tank. Dealer was not contacted at this time.
Front sway bar link and bushing failed. Also, rear windshield wiper motor failed.
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