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1996 Jeep Grand Cherokee locks problems

21 complaints (2% of all complaints for this car). Typical mileage when it fails: 95,000.

owner complaints
21
of this car's complaints
2%
typical mileage
95,000
crashes
0
recalls
0

Which part fails

  • Doors: latch
    7
  • Hood: latch
    6
  • Tailgate: latch
    3
  • Hatchback/liftgate: lock
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee locks problems in other years

199319952000200520102024

Specific symptoms reported on the 1996 Jeep Grand Cherokee locks

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Door locks 11

Related recalls

No recalls on record for this model year.

Related investigations

Hood latch failureOpened October 16, 2002, closed February 10, 2004

Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could account for their higher complaint rate.as a result, odi expanded the scope of this investigation to include all grand cherokee vehicles equipped with the subject hood latch assemblies.in performing ea02-029, it was determined that some of the secondary hood latches in the subject vehicles may exhibit increased operating frictional resistance; however, since none of the primary hood latches showed any evidence of mechanical or operational deficiency and the complaint rate of hood fly-ups measured over an extended exposure time was low, a safety-related defect trend has not been identified at this time.

EA02029

What 1996 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Jul 18, 2016 · Locks · 315,977 miles · PA

Tl* the contact owns a 1996 jeep grand cherokee. The contact stated that the driver side door latch fractured and allowed the door to open while the vehicle was in motion. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 315,977.

Filed Aug 7, 2012 · Locks · VT

Tl* the contact owns a 1996 jeep grand cherokee laredo. The contact stated that the lock on the driver side door failed. The contact stated the door only stayed closed by being tied shut. The dealer stated that the failure was due to normal wear and tear and that the vehicle was no longer under warranty. The VIN was not available. The current mileage was 115,000 and the failure mileage was unavailable.

Filed Jun 24, 2012 · Electrical, Locks · VA

Driver front, and both rear door lock actuators have stopped working correctly.

Filed Apr 8, 2008 · Electrical, Locks · 155,000 miles · FL

Problem... Driving down the road or stopped at light or in the middle of a turn or on expressway... It would shut off without warning, sometime it would restart immediately, sometimes not!!!... Extremely dangerous situations developed, which I was lucky!!! 1996 jeep grand cherokee, 4.0 , 6 cyl.... Spent 6 months doing repairs/ replacement parts and many ,many dollars spent tracking down part after part. Using diagnostics machine to determine faulty part... Problem was the power control module ( PCM or ecu same part) was defective and either was misreading codes or giving out bad codes to parts (like to the crank shaft position sensor or the coil, or the 01 or 02 ox sensors or it goes on and on and on). Not sure how it works but you get my drift. Since signing up with cnet.com, have found many people across america with the same issue on jeep with different years (1994/2000) and models. To search... Look up jeep stalls or jeep fixed and you will see other topics and forums around that topic and you will also see where the manufacture doesn't know how to address the problem either. Another possible recall issue is the screws that hold the PCM might be too long and are grounding out the unit after paint wears off on firewall... Important to read all articles and different forums!!! ... Is a must lastly... Instead of replacing PCM's, is it possible to have the PCM re flashed under recall??? I'm stretching, but maybe electrical power storms and rain is causing parts to defect??? Lastly... Jeep parts consists of module power units that work or don't work but the PCM reads the codes and adjusts the workable of the motor... Another issue is that there are several issues that will shut down the motor besides the fore mentioned parts... Ie... Asd relay, the security system, door locks, steering column, the electronic key, the back windshield wiper...

Filed Apr 28, 2006 · Locks · OH

1996 grand cherokee hood struck windshield while driving. *ts the hood latch was defective.

Filed Feb 25, 2005 · Locks · 90,000 miles · UT

Tailgate latch on 1996 grand cherokee has failed, won't unlock.

Filed Nov 1, 2004 · Locks · 95,000 miles · CA

While driving driver's side door popped open and would not close. The consumer took the vehicle to the dealer, and was told that the vehicle was out of warranty and there was nothing they could do. The consumer then took the vehicle to an aftermarket body shop, and was told that it was the weld, which was very thin that caused the latches to pop off inside the door. *ak

Filed Nov 1, 2004 · Locks · 95,000 miles · CA

This complaint was sent by a web user via e-mail. While driving the driver's door opened and would not close. Luckily no accident occurred, because consume r was able to control the car. Upon inspection noticed that the door latch inside the driver's door broke off from door frame by itself, was hanging, and not connected. When trying to shut the door it wouldn't shut. Consumer took the car to a dealership, and they said there was nothing they could do. Consumer took it to a body shop, and they said it would be $1636.75 to replace the door and latch. *ak

Filed Oct 20, 2004 · Brakes, Engine · 64,000 miles · NC

I have a 96 grand cherokee ltd 4x4 with 115k miles. Since it turned 65k miles I have replaced the brake pads and drums 3 times. I have water leaks in the seat belt wells, the passenger side window, and the belts are wet when it rains. Today, water is pooling in the floor of the driver's side. Water pours from just above the accelerator. Must be from A/C?the rear door hatch has jammed in lock position. The electronic mileage/ fuel readout (on ceiling module) fluctuates wildly and is inaccurate. The catalytic converter went out at 64,975 miles. Now have a crack in the exhaust manifold, quoted $1200 by dealer to repair. I have gone through stock 3 radios, tuner problems. Massive A/C problems in past. I paid a non dealer to repair it, the repairs held for 30 days and same problem started again. Then had dealer repair and it was a recall item so was covered after I'd paid for 2 prev repair jobs at $1100 total. The power steering pump went out at 90k miles. Replaced so many other parts, I'd have to refer to the service records for more details. This list is only from memory. Total cost over 3 yrs....around $4000! Oh, and the rear hatch/door paint is faded and dull, totally different from the rest of the car. All black metal painted parts paint is coming off. Has been for couple of years. Also the roof rattle really loud at over 50mph. The power outlet came apart still attached to my phone cord one day. Finally, the front end has some problem with the axle? And will cost approx $700 to repair. I thought I had a lemon until I talked with 3 other jeep owners, they've had similar problems. Do we have any recourse with chrysler over these vehicles...I am considering involving an attny.

Filed Oct 3, 2004 · Locks · 95,000 miles · CA

Driving down freeway and drivers door pops open and won't shut. Have to pull over in a hurry to avoid accident. Found door latch hanging from door frame. Weak weld of latch had given way and door popped open. Very dangerous. Local chrysler dealership couldn't help financially or otherwise and sent me to a body shop. Body shop said this is a regular problem on chrysler products. They use a cheap metal and welding to attach door latch. I would like to be refunded the $1800 it is costing me to replac the entire door. Car is a 1996 jeep grand cherokee. I would think this should last more than eight years.

Questions about the 1996 Jeep Grand Cherokee locks

Does the 1996 Jeep Grand Cherokee have locks problems?

Owners have filed 21 complaints about the locks of the 1996 Jeep Grand Cherokee, 2% of all its complaints.

At what mileage do 1996 Jeep Grand Cherokee locks problems start?

The typical (median) mileage in owner complaints is 95,000 miles.

Was there a recall on the 1996 Jeep Grand Cherokee locks?

There is no recall for this problem on this model year.

What year does the Jeep Grand Cherokee have the most locks problems?

The Jeep Grand Cherokee model years with the most locks complaints are 2005 (163 complaints), 2000 (78 complaints) and 1993 (26 complaints).

Other 1996 Jeep Grand Cherokee problems

Transmission 279Fuel system 134Brakes 118Engine 105Body 85Steering 67Electrical 65Suspension 50Acceleration 35Tires 35Airbags 34Lights 20Visibility 15Seat belts 13Wheels 6Seats 5Driver assistance 4

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