Tl* the contact owns a 1997 jeep cherokee. After the vehicle was serviced under the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure), the steering wheel became difficult to maneuver. In addition, there was excessive smoke coming from the tire and rim on the front passenger side. The contact smelled a burning odor. The vehicle was towed to the dealer where it was diagnosed that the entire braking system failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 141,501.
1997 Jeep Grand Cherokee fuel system complaints
Page 2 of 11: complaints 11 to 40 of 305, newest first, as owners wrote them.
Tl* the contact owns a 1997 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The vehicle was also included in two other recalls that the dealer did not mention for years nor did they explain the reason the repairs were not completed for the federal safety agency campaign numbers: 02v053000 (power train) and 97v194000 (fuel system, gasoline). The contact was not experiencing a failure. Updated 12/03/15*lj
Tl* the contact owns a 1997 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 11/20/15*lj updated 1/14/2016*js
Tl* the contact owns a 1997 jeep grand cherokee. While driving at approximately 20 MPH, there was a fuel odor coming from the vehicle. The contact discovered fuel leaking from the fuel tank. The contact mentioned that the fuel gauge indicated low fuel levels immediately after refueling. In addition, the low fuel warning light illuminated on numerous occasions causing the contact to refuel the vehicle often. The vehicle was inspected by a certified mechanic who stated that the failure was due to the plastic fuel line. The contact also stated that the check engine warning indicator illuminated. The failure occurred on numerous occasions. The vehicle was included in the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 210,000.
Tl* the contact owns a 1997 jeep grand cherokee. While driving approximately 55 MPH, the vehicle stalled without warning. The vehicle was restarted, but the failure recurred numerous times. The vehicle was taken to an independent mechanic who diagnosed that the coil sensor needed to be replaced. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The manufacturer was notified of the failure. The approximate failure mileage was 169,000.
Tl* the contact owns a 1997 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) however, the contact felt that the recall remedy would fail to repair the vehicle. The contact mentioned that if the vehicle were involved in a crash from the rear, the trailer hitch would not protect the fuel tank. The contact was concerned for his safety. The contact had not experienced a failure.
My jeep was recalled for gas tank problems
1997 jeep grand cherokee. Consumer writes in regards to dealership unable to complete vehicle frame corrosion recall. *smd according to the invoice, the vehicle had frame corrosion. The frame bolt was dislodge inside frame and the dealer was unable to remove it, to mount the hitch.
On january 18th 2014 I was parked on the side of the road. The roads were somewhat icy and my jeep was rear ended by a 2005 hyundai santa fe. The damage sustained to the jeep included a bent bumper and bent frame, resulting in the frame being pushed up against the fuel tank, causing the fuel pump to become faulty and a slight amount of fuel to leak out from the top. There is a current recall on this model year grand cherokee due to a potential fire being caused from rear-end collisions from the gas tank; however I did not become aware of the recall until after the accident occurred. Chrysler's poor handling of the recall and their poor notification system made it so that the jeep was not able to be properly repaired. Now, because of the damage, the recall fix will not be allowed to happen because the rear bumper and frame received damage. The vehicle, as of now, has yet to be repaired. I contacted chrysler with this issue and they indicated to me that there is no proof the damage could have been prevented, if the recall fix had happened. I would like to get the vehicle fixed, however finances prevent it from doing so. Because of this, the recall fix will not be able to happen. I feel as though if chrysler better handled this recall and made the fix available prior to 2014, the damage sustained to my jeep would have not occurred.
While driving on the interstate for several hundred miles the gas tank started spraying gasoline up the back of the vehicle and it was determined that the exhaust pipe had melted a hole in the tank and caused the tank to leak. Luckily husband is mechanic and knew what to do to keep vehicle from catching fire. Gas tank and exhaust was replaced by owner before knowledge of faulty gas tank issues. Also later I received a recall to install a hitch and dealer said their were none available. Waited a year for hitch. Think it is unfair that because I was persistent and got recall fixed that my vehicle will not receive the incentives that are currently being offered. I have all documentation of replacing gas tank in 2013 and recall.
1997 jeep grand cherokee. Consumer writes in regards to recall notices #13v‑252 and #02v‑053. *smd the consumer stated when the part finally arrived, one business said the boat trailed hitch was not suffice, and the jeep dealer stated the part did not need to be replaced.
I was driving my jeep to work all of a sudden it bucked and backed fired 2 times and then completely shut down no steering but was able to get to side of road restarted got it back home this has happened many times cant count how many times, I have had it towed home 4 times this year because of this problem and couldnt restart sometimes it bucks and feels like its going to shut down but restarts by its self without turning key this happens at any speed changed tps, crank sensor, starter, fuel pump, pick up coil,distributor cap and rotor plugs and wire, alternator now inside dash lights are starting to flash dim and bright. I bought it 2009 used with a little over 100,000 miles ran great but the last couple years been having trouble with this situation every time I change things it will work for awhile and then starts to act up again.
I don't know the date of when chrysler had the recall on the fuel system. They were going to put on an (oem) trailer hitch where appropriate, free of charge. The parts required were currently not available. I bought a trailer hitch and had it installed. I then took it to jeff wyler jeep in fort thomas ky. They inspected it and passed it. (perform recall n45) I called your customer service and asked if I would be paid back for the part, they said no because it was not an (oem) part. Please make this right, I have now taken off the part I bought, and asking you to either pay me for the part, which was $316.00 with labor, or set up a date and time to a dealer to put the right part on. That is all I am asking for, I have waited so long for this,and every day I worry about it being so dangerous. I don't think I am asking to much. I just want it fixed right, and the right part on. I thank you for looking into this matter. Hope to talk to you soon.
Tl* the contact owns a 1997 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
Tl* the contact owns a 1997 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The vehicle was taken to a dealer. The technician stated that there was corrosion around the attachment area that did not support proper installation of a hitch. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 189,000.
1997 jeep grand cherokee. Consumer writes in regards to trailer hitch recall reimbursement issues. *smd chrysler would not reimburse the consumer, because it was not an oem trailer hitch.
Tl* the contact owns a 1997 jeep cherokee. The contact received a recall notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The fuel sending unit keeps going out. Never did work right. Could never tell how much gas was in the tank. The dealer never did fix it right or did not put in a new one.
1997 jeep grand cherokee consumer rear end impact problems *cn the dealer informed the consumer, the parts were not available. Despite, the consumer receiving two recall notices.
Tl* the contact owns a 1997 jeep grand cherokee. The contact stated that the vehicle failed to start. The contact also mentioned that the vehicle stalled several times. The contact was included in three safety recalls and was waiting for several months to get the repairs performed for recall the federal safety agency campaign id number: 97v194000 (fuel system, gasoline), the federal safety agency campaign id number: 02v053000 (power train) and the federal safety agency campaign id number: 13v252000 (fuel system, gasoline and structure). The dealer was not able to determine when the parts would be available to schedule the three recall repairs for a long time. The manufacturer was notified of the safety concern. The approximate failure mileage was not available.
Tl* the contact owns a 1997 jeep cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Fuel leakage squirting out when refueling starts.
Tl* the contact owns a 1997 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). However the parts were unavailable to perform the repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I have received two recall notices for low impact problem on jeep.{ could open gas tank} deeming it unsafe.I had it inspected at marsh field chrysler mass.I was told could not be done due too corrosion on old factory hitch{which was missing a portion}.too make it safe I took it to biggest trailer dealer on south shore.drinkwater trailer sales pembroke mass.they said that the frame was not corroded removed old pieces of existing hitch ,install new hitch making my jeep safer to be on our roads.chrysler stated it would not reimburse me.because idid not use their hitch.they stated they could not due job.you would think that chrysler would reimburse me for taking appropriate action to resolve the safety defect n45.why are unsafe vehicles allowed knowingly endangering on our public hi-way.
Tl* the contact owns a 1997 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline and structure). However, the parts needed were not available. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
Tl* the contact owns a 1997 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The dealer refused to service the vehicle according to the recall due to the rusted rear bumper supports. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 1997 jeep grand cherokee. The contact received a notification for recall the federal safety agency campaign id number: 13v252000 (fuel system, gasoline, structure). However, the part need was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 1997 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 ( fuel system, gasoline , structure ) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 10/22/14*cn updated 10/23/2014*lj updated 04/6/2015
Tl* the contact owns a 1997 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 13v252000 ( fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 1997 jeep grand cherokee. The contact stated that the part was not available to service the vehicle under the federal safety agency campaign id number: 13v252000 (fuel system, gasoline and structure) the dealer did not give a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact did not experience a failure.
VIN decoder
See the problems and recalls for an exact car
Buying a used 1997 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history