I purchased this vehicle and noticed the fuel gauge was fluctuating excessively so I check if there were any recalls for this vehicle . When entering vehicles VIN # it states 0 opened recalls for this vehicle, not sure if it was previously repaired. Please help me resolve this issue. Electrical issues were with rear drivers side window constantly gows down on its on every time I started the ignition. Please help. Thank you
1997 Jeep Grand Cherokee fuel system problems
305 complaints (31% of all complaints for this car). Typical mileage when it fails: 122,000. 8 crashes reported.
- owner complaints
- 305
- of this car's complaints
- 31%
- typical mileage
- 122,000
- crashes
- 8
- recalls
- 1
Which part fails
- Storage: tank assembly79
- Storage: fuel gauge system44
- Delivery: fuel pump34
- Storage4
- Delivery4
- Fuel injection system3
- Storage: tank assembly: filler pipe and cap2
- Delivery: hoses, lines/piping, and fittings2
At what mileage
Complaints by mileage at the time of the problem.
Jeep Grand Cherokee fuel system problems in other years
Specific symptoms reported on the 1997 Jeep Grand Cherokee fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline: storage: tank assembly
- What is wrong
- Vehicle description: multi-purpose passenger vehicles. The fuel tank mounted fuel level sending unit accuracy can degrade over time, indicating significantly more fuel in reserve than is actually present.
- Risk
- Owners may not be aware that their vehicle is low on fuel increasing the risk of a vehicle crash if the vehicle stops due to no fuel.
- Remedy
- Dealers will replace the fuel level sending unit.
Recall number 97V194000 · Recall details
Related investigations
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise the federal safety agency might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V‑252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.the federal safety agency's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
EA12005
Crash Related Fuel Tank Fires
the federal safety agency has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. the federal safety agency's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.the federal safety agency has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.
PE10031
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned the federal safety agency to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from the federal safety agency's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
DP09005
What 1997 Jeep Grand Cherokee owners say
Most recent owner complaints, unedited.
Vehicle will stall at time when just driving along on city streets
Tl* the contact owns a 1997 jeep grand cherokee. The contact stated that the oem trailer hitch was not installed when the vehicle was purchased. The vehicle was not included in the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The dealer (lucas chrysler jeep dodge ram, 1624 nj-3838 lumberton, nj 08048, 609‑288‑7663) refused to provide a solution and indicated that the vehicle was excluded from the recall campaign. The contact installed an aftermarket trailer hitch. The manufacturer was notified and stated that the vehicle was excluded from the recall campaign. The VIN and failure mileage were not available. Updated 11/01/17*lj updated 11/3/2017
Tl* the contact owns a 1997 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 02v053000 (power train) and 13v252000 (fuel system, gasoline, structure); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that the ignition was failing and caused the vehicle to lose power. The contact took the vehicle to the galanta chrysler dealer who stated that they were not able to repair the vehicle due to no parts being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 165,893. Parts distribution disconnect.
The engine control module shorts out and causes an onset of problems from wrong air/fuel ratio to shutting off car power while in drive and/or stationary. The vehicle shut off on me going down the highway at a constant speed, then suddenly I was unable to accelerate and was nearly hit by an 18-wheeler. This short in the ECM even caused backfire in my muffler and flooded muffler with gas. I have become aware of this on many jeeps from 1993-1997. Was this a recall at one point? Also, the vehicle information center does not work, this also is common. Additionally, the evap canister fittings have just deteriorated, causing the hoses to not get a secure connection and improper emissions.
Takata recall was sitting at a red light and it just shut off on me and would not start back up.
Last summer I had the vehicle in the shop for intermittently shuts off when driving.they replaced fuel pump. And alternaer and belts.the vehicle was also had a tuneup.the vehicle sta.. Iirts right up but when I am driving it will cut off at any time.the vehicle is unsafe .I have put over two thousand dollars in my vehicle.the dealer has taken my money and the vehicle is a death trap.I am retired and I need my car to get around.
I went in for the recall regarding the fuel tank issue (in rear end collisions) - on september 22 2015. I was told that it would take 4-6 weeks in order to receive the mandated 100 dollar gift card. However, as of november 18th 2015 I have not received it. When I've called, I keep being told that the response to the gift card was more than chrysler was anticipating and that it could be several more weeks before it's even mailed out. Furthermore, nobody on the recall resolution team has any information about when the gift cards will be mailed out, or when they will be received. However, they keep telling customers "4-6 weeks".
Tl* the contact owns a 1997 jeep grand cherokee. The contact stated that while driving at 20 MPH and hauling a trailer, the tow hitch fractured. The vehicle was taken to a dealer who diagnosed that the hitch needed to the replaced. The vehicle was not repaired. The vehicle was previously inspected under the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The failure mileage was 130,000. .....updated 01/27/16 *bf
Consumer writes in regards to dealership not able to complete vehicle hitch repairs, due tot he age of the vehicle.
Questions about the 1997 Jeep Grand Cherokee fuel system
Does the 1997 Jeep Grand Cherokee have fuel system problems?
Owners have filed 305 complaints about the fuel system of the 1997 Jeep Grand Cherokee, 31% of all its complaints, more than any other problem.
At what mileage do 1997 Jeep Grand Cherokee fuel system problems start?
The typical (median) mileage in owner complaints is 122,000 miles.
Was there a recall on the 1997 Jeep Grand Cherokee fuel system?
Yes, 1 recall: 97V194000. Check your VIN to see if your car still needs the free repair.
What year does the Jeep Grand Cherokee have the most fuel system problems?
The Jeep Grand Cherokee model years with the most fuel system complaints are 1997 (305 complaints), 2011 (283 complaints) and 2012 (248 complaints).
Other 1997 Jeep Grand Cherokee problems
Transmission 253Brakes 171Engine 96Body 61Electrical 56Steering 47Suspension 43Acceleration 36Airbags 36Visibility 29Lights 18Tires 16Locks 13Seats 12Seat belts 6Wheels 4Driver assistance 3
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