1997 Jeep Grand Cherokee body problems

Filed Jun 2, 2016 · Body · 115,500 miles · MI

My dealership would not address recall n45 without charging me to fix some corrosion damage. N45 is a safety recall. There's literally no reason why fca shouldn't pay to fix the vehicle to make it safe again.

Filed Oct 29, 2015 · Body, Fuel system · 130,000 miles · NY

Tl* the contact owns a 1997 jeep grand cherokee. The contact stated that while driving at 20 MPH and hauling a trailer, the tow hitch fractured. The vehicle was taken to a dealer who diagnosed that the hitch needed to the replaced. The vehicle was not repaired. The vehicle was previously inspected under the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The failure mileage was 130,000. .....updated 01/27/16 *bf

Filed Sep 21, 2015 · Body, Fuel system · MA

Consumer writes in regards to dealership not able to complete vehicle hitch repairs, due tot he age of the vehicle.

Filed Sep 16, 2015 · Body, Fuel system · FL

Tl* the contact owns a 1997 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The vehicle was also included in two other recalls that the dealer did not mention for years nor did they explain the reason the repairs were not completed for the federal safety agency campaign numbers: 02v053000 (power train) and 97v194000 (fuel system, gasoline). The contact was not experiencing a failure. Updated 12/03/15*lj

Filed Sep 14, 2015 · Body, Fuel system · PA

Tl* the contact owns a 1997 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 11/20/15*lj updated 1/14/2016*js

Filed Aug 28, 2015 · Body, Fuel system · UT

Tl* the contact owns a 1997 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) however, the contact felt that the recall remedy would fail to repair the vehicle. The contact mentioned that if the vehicle were involved in a crash from the rear, the trailer hitch would not protect the fuel tank. The contact was concerned for his safety. The contact had not experienced a failure.

Filed Aug 12, 2015 · Body, Fuel system · PA

1997 jeep grand cherokee. Consumer writes in regards to dealership unable to complete vehicle frame corrosion recall. *smd according to the invoice, the vehicle had frame corrosion. The frame bolt was dislodge inside frame and the dealer was unable to remove it, to mount the hitch.

Filed Aug 10, 2015 · Body, Fuel system · 187,123 miles · NH · crash

On january 18th 2014 I was parked on the side of the road. The roads were somewhat icy and my jeep was rear ended by a 2005 hyundai santa fe. The damage sustained to the jeep included a bent bumper and bent frame, resulting in the frame being pushed up against the fuel tank, causing the fuel pump to become faulty and a slight amount of fuel to leak out from the top. There is a current recall on this model year grand cherokee due to a potential fire being caused from rear-end collisions from the gas tank; however I did not become aware of the recall until after the accident occurred. Chrysler's poor handling of the recall and their poor notification system made it so that the jeep was not able to be properly repaired. Now, because of the damage, the recall fix will not be allowed to happen because the rear bumper and frame received damage. The vehicle, as of now, has yet to be repaired. I contacted chrysler with this issue and they indicated to me that there is no proof the damage could have been prevented, if the recall fix had happened. I would like to get the vehicle fixed, however finances prevent it from doing so. Because of this, the recall fix will not be able to happen. I feel as though if chrysler better handled this recall and made the fix available prior to 2014, the damage sustained to my jeep would have not occurred.

Filed Jul 8, 2015 · Body, Fuel system · LA

1997 jeep grand cherokee. Consumer writes in regards to recall notices #13v‑252 and #02v‑053. *smd the consumer stated when the part finally arrived, one business said the boat trailed hitch was not suffice, and the jeep dealer stated the part did not need to be replaced.

Filed Jun 10, 2015 · Body · ME

1997 jeep grand cherokee. Consumer writes in regards to excessive rust.