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1997 Jeep Grand Cherokee suspension problems

43 complaints (4% of all complaints for this car). Typical mileage when it fails: 90,000. 2 crashes reported.

owner complaints
43
of this car's complaints
4%
typical mileage
90,000
crashes
2
recalls
0

Which part fails

  • Rear
    9
  • Front
    8
  • Multiple axle
    2
  • Front: wheel bearing
    2
  • Rear: shock absorber
    1
  • Rear: axle: spindle
    1
  • Front: stabilizer bar
    1
  • Front: springs: torsion bar
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee suspension problems in other years

1993199520002005201520202025

Related recalls

No recalls on record for this model year.

What 1997 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed May 18, 2016 · Suspension · 166,000 miles · FL

Tl* the contact owns a 1997 jeep grand cherokee. While driving 35 MPH, the vehicle began to vibrate violently. The vehicle was taken to a dealer where it was diagnosed that the front upper arm bushings and sway bar needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 166,000.

Filed Jul 27, 2015 · Suspension · 130,000 miles · IL

Tl* the contact owns a 1997 jeep grand cherokee. While driving at 50 MPH, the front end of the vehicle started to vibrate. The contact stated that when the speed increased over 60 MPH the vibration stops. The failure recurred several times. The vehicle was taken to independent mechanic for diagnostic testing. The technician was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 130,000. The VIN was not available.

Filed Mar 12, 2015 · Suspension · NJ

We finally got our n45 recall done. Each time we called chrysler, we got different instructions and information. They seem to tell one anything just to get one to have it done, then they go back on what they said. I was told the jeep would be inspected first to see if it was safe. My jeep was not inspected, the trailer hitch was replaced. The ball mount which we have does not fit the replacement. The onus should not be upon us to shop and pay for a new ball mount in summation: how can we get them to send or deliver to us a ball mount which fits trailer hitch they installed, or at least re-imburse us if we have to buy one ? I have mentioned this to each of the many people I have spoken to at chrysler (when I could get through after waiting a very long time) their answer to this was "we are not into towing we are into safety".

Filed Jun 9, 2008 · Suspension · WI

I purchased a 1997 jeep grand cherokee from meeker hills auto w215n11251 appleton ave germantown, wi 53022. The dealers safety checklist indicated that all was checked and found to be safe. At the time of sale, the salesman "chad" stated to myself and my relative that if anything was wrong with the vehicle that I should contact them immediately. 2 days after purchasing the vehicle I called to alert them of some problems, I immediately took the vehicle back. I took the vehicle back on 4 occasions only to be told that nothing is wrong with the vehicle, finally I took the vehicle to milwaukee area technical college (matc) and had the instructor to look at the vehicle, and was told that there lots of repairs that need to be done. I contacted the dealership and was told by the owner that I can trade the vehicle for another vehicle and pay the difference. They were not willing to repair anything. I had the repairs done at matc at a cost of $750.00 parts only. I want to file a complaint. Please let me know what I must do further. Thanks

Filed Feb 1, 2006 · Suspension · MD

[1] at 128,000 plus miles I heard a grinding sound coming from under the car [2] the mechanic who worked on the vehicle found that all the bearings both front and rear were worn or corroded along with spacing rings on the rear axel. He indicated that they were defective original equipment, that bearings do not corrode or wear out with the mileage that the car had been driven. [3] all the bearings and spacers required replacing.

Filed Jan 9, 2006 · Suspension · PA · fire

1997 chrysler grand cherokee rear of vehicle caught on fire. *ts the fire department concluded, the fire was started by an overheated wheel bearing.

Filed Nov 24, 2004 · Suspension · WV

The vehicle failed inspection because the ball joints needed to be replaced. There were no warning signs that the ball joint needed to be replaced prior to this situation.

Filed Sep 28, 2004 · Suspension · 90,000 miles · NY · crash · 3 injuries

While traveling at 55 MPH vehicle veered off to the left. The consumer was able to pull the vehicle back into traffic, striking a guard rail and rolling over several times. *ak *sc

Filed Jun 10, 2004 · Suspension · 59,000 miles · IL

1) my 1997 jeep grand cherokee limited with 59,000 miles began making an unusual sound while being driven. The sound was constant at all speeds. The vehicle was examined by an independent repair shop, mickey's goodyear of romeoville, il. *ak 2) the root cause of the noise was detemined to be failure of the axle bearings and differential gear bearings. The failure of this type should not have happened with the low milage of the vehicle. An internet search using google will yield hundreds of complaints by owners of similar make and model. The selling dealer and chrysler corporation deny that the problem is widespread. I believe that this can be a potentially deadly situation if the failed parts would have caused the rear drivetrain to lockup. 3) the vehicle is currently being worked on to replace both axle shafts and all associated bearings at a replacement cost of approximately $2000.00 photographs were taken of all failed components. A request to retain all old parts. I have requested 100% reimbursement from chrysler corporation and I am asking for an investigation to determine how widespread this problem is.

Filed Jan 15, 2004 · Brakes, Suspension · AR

Paint on vehicle appears bubbly. Power windows stopped working-replaced motor rear end has noise like a roar-diagnosed with bad rear end transmission does not shift like it should-diagnosed as bad brakes growling-

Questions about the 1997 Jeep Grand Cherokee suspension

Does the 1997 Jeep Grand Cherokee have suspension problems?

Owners have filed 43 complaints about the suspension of the 1997 Jeep Grand Cherokee, 4% of all its complaints.

At what mileage do 1997 Jeep Grand Cherokee suspension problems start?

The typical (median) mileage in owner complaints is 90,000 miles.

Was there a recall on the 1997 Jeep Grand Cherokee suspension?

There is no recall for this problem on this model year.

What year does the Jeep Grand Cherokee have bad suspension?

The Jeep Grand Cherokee model years with the most suspension complaints are 1999 (76 complaints), 2023 (70 complaints) and 2014 (51 complaints).

Other 1997 Jeep Grand Cherokee problems

Fuel system 305Transmission 253Brakes 171Engine 96Body 61Electrical 56Steering 47Acceleration 36Airbags 36Visibility 29Lights 18Tires 16Locks 13Seats 12Seat belts 6Wheels 4Driver assistance 3

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