Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
1998 Jeep Grand Cherokee body complaints
Page 2 of 3: complaints 11 to 40 of 68, newest first, as owners wrote them.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that the vehicle was repaired under the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, after the repair was performed the rear bumper slightly detached from the vehicle. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 132,000.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the dealer refused to repair the vehicle under the recall because the rear mounting bolts were rusted. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 1998 jeep laredo. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue.the contact had not experienced a failure.
1998 jeep grand cherokee received a notice to bring jeep for installation of a bumper hitch to protect the gas tank in a low speed rear end collision. *mw the dealer informed the consumer, they could not remove the nuts and bolts to install the hitch and he would need to pay someone to remove them.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not give a specific date for when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact did not experience a failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The vehicle was taken to the dealer who stated that the recall repairs could not be performed until the rear bumper was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 149,000.
Tl* the contact owns a 1998 jeep grand cherokee. The contact mentioned that while being inspected for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure), the technician stated that the bolts on the rear bumper were covered with rust and confirmed that the bolts needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the defect. The failure mileage was 140,000.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that the uniframe attached to the trailer hitch was rusted. As a result, the recall repair according to the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) was unable to be performed. The vehicle was not repaired and the manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 155,000.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure), but the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was not notified. The VIN was unknown. The contact had not experienced a failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received a recall notice for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The part needed to repair the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The dealer refused to repair the vehicle under the recall. The vehicle was not repaired and the manufacturer was not notified. The contact had not experienced a failure..updated 11/06/14 *bf the consumer stated manufacturer appeared to have been contacted by the dealer and claimed the recall was performed. The consumer stated the recall was not performed. The dealer would not present any proof of repair under recall. Updated 7/27/2015
Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number: 13v252000 (fuel system, gasoline , structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted. The contact had not experienced a failure.
I went in to have the recall of my 1998 jeep grand cherokee done this morning (safety recall n45/the federal safety agency 13v‑252 rear structural reinforcement), and the jeep dealer refused to install the trailer hitch per the recall specifications. They said that it looked fine and put a sticker on it after making me wait for 2 hours. This, even though the aftermarket hitch that is installed on mine is so corroded that the ball and attachment point cannot be removed. When I reminded the dealer of the facts, and that having the hitch sticking out that far from the back exacerbates the hazard that exists, he actually said "that's your problem". So it appears that all of these delays have actually been chrysler acting in accordance with its internal plan to certify all installed trailer hitches and not install new ones. And in cases like mine where the risk is exacerbated by rusty sharp hitch components that might act as a spear to puncture the tank, dealers could care less. When I obtained a copy of the actual recall document I found that chrysler has carefully crafted a disincentive for dealers to do anything other than say that any hitch installed meets the standard. They get paid .4 hours for inspecting, but only 1 hour for removing a rusty hitch and installing a completely new one, which would likely take two hours. The manager of the dealership told me that they are losing money on every hitch they install and they have no intention of making hitch wiring work on any of those installed. The dealership even advised me to take my hitch off myself and come back. What a monumental waste of time - mine and yours, since they are clearly thumbing their nose at the letter and spirit of the federal safety agency agreement. I appreciate what you are doing here, but to say it's not working is a profound understatement...
1998 jeep grand cherokee. Consumer writes in regards to parts unavailable to complete recall. *smd the consumer referenced recall # 13v252000.
1998 jeep grand cherokee. Consumer writes in regards to rear structure reinforcement recall notice. *smd the consumer stated there has been no communication from the dealer, as to when she can get the repairs done on her vehicle, regarding recall # 13v252000.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received the recall notification for the federal safety agency campaign id number: 13v252000 (fuel system, gasoline, structure) however, the part was not available to do the repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 9/18/14*cn updated 02/4/2015
Tl* the contact owns a 1998 jeep grand cherokee. The contact attempted to have the vehicle repaired under the federal safety agency campaign number 13v252000 (fuel system, gasoline, structure) and was informed that the parts were unavailable. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 10/7/14
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had passed a reasonable amount of time for repair. The dealer stated that the part would not be available for several months. The manufacturer was made aware of the failure. The vehicle was not repaired. There were no failures at this time.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number:13v252000 (fuel system, gasoline, structure) but was made aware that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received a recall notification of the federal safety agency campaign id number 13v252000 (fuel system, gasoline , structure) but was informed that the part was not available. The manufacturer was notified and they informed the contact that the remedy part would not be available until august of 2014. The contact had not experienced a failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available for repair. The contact had not experienced the failure described in the recall.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification related to the federal safety agency campaign id number 13v252000 (fuel system, gasoline, structure). The contact stated that repairs were not taken care of in a reasonable amount of time. The dealer indicated that the parts were not available. Contact had not experience a failure. The manufacturer was contacted, but not action from them. Updated 6/10/14
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available. The contact had not experienced the failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number:13v252000 (fuel system, gasoline , structure) but was made aware that parts were not available. The contact felt that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure. Updated 6/10/14
Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number: 13v252000 (fuel system, gasoline and structure) but was advised by the dealer that the part needed to complete the repair was not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the part needed for the repair was unavailable. The dealer was unable to provide an expected date for when the remedy part was to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
VIN decoder
See the problems and recalls for an exact car
Buying a used 1998 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history