Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available and declined to provide an estimated time when the part would become available. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced the failure described in the recall. Updated 05/28/14*lj the consumer stated while driving on the interstate, on 03/12/2014, the vehicle suddenly decreased acceleration. The consumer was able to maneuver to the side of the road in order to avoid a collision. Updated 05/29/2014 *js
1998 Jeep Grand Cherokee body complaints
Page 3 of 3: complaints 41 to 68 of 68, newest first, as owners wrote them.
Tl* the contact own a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number 13v252000(fuel system, gasoline, structure) however, the part needed to complete the repair was unavailable. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 04/21/14*lj updated 04/24/14
Tl - the contact owns a 1998 jeep grand cherokee. The contact stated that the vehicle headliner was falling down. The vehicle was taken to the dealer who explained that there was no recalls related to this issue. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 120,000. Pm
I received a notice from chrysler today concerning a possible problem with the fuel tank. The solution that chrysler has come up with is the installation of a trailer hitch. It further stated that if a jeep owner had a hitch installed after purchasing the vehicle, he or she should submit the bill of sale of the hitch installation and chrysler will reimburse you that amount. I called chrysler and told them that I had a hitch installed around 2001 but I no longer have the sales slip for the installation. The gentleman that I spoke with was very pleasant but told me that the only way I could get paid for the installation was to submit the original receipt. I think that chrysler is very aware that very few jeep owners are going to be able to produce a bill of sale for a purchase that is over 10 years old. It's a ploy for a hidden agenda so they can save thousands of dollars. The fair thing to do is for them to come up with a fair amount for those that can't produce a receipt.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable time for repair. The manufacturer and dealer were contacted and stated the part was not available for repair. The vehicle was not repaired. The contact had not experienced a failure. Updated 02/11/2014 *bf updated 02/11/14
Tl* the contact owns a 1998 jeep cherokee. The contact stated that he did not receive a recall notice for the federal safety agency campaign number 13v25000 ((fuel system gasoline, structure) but he was informed by the manufacturer his vehicle was included in the recall. The contact was informed that the parts were not available and no expected arrival date could be provided. The contact had not experienced a failure. Updated 1/6/14
My nephew died in a fire after he was impacted from the rear while avoiding debris/people in the highway. Www.wggb.com/2013/11/11/state-police-say-they-have-truck-linked-to-I-91-deadly-crash-investigation/ ..updated 02-04-14 *bf the jeep was traveling slightly faster when it swerved suddenly into the path of the tractor trailer to avoid debris in the road. The jeep's left rear impacted the tractor trailer's front (right front?); the jeep spun 180 degrees, impacted the opened lift gate of a pick-up truck stopped on the breakdown lane, bounced off and impacted the guardrail. It appears all three impacts were to the rear or left rear of the jeep. It appears the jeep's driver was on fire before he was ejected from the jeep. Updated 2/12/14
I have a 1998 jeep grand cherokee that I love. However, my factory installed sunroof leaks (and by leaks I mean it pours rain on me). I have taken it to five separate repair shops, including a jeep dealership, and each has told me that a seal from the sunroof has broken off and it will be $600 as they have to install a new glass piece with the seal built in as that is the only way jeep makes sunroofs now. This seal is a known defect, as admitted by the jeep dealership. I was told by the dealership that it is such a known defect that you can only buy the glass and seal together now. I don't understand how this can be a known defect with jeeps and yet not be a recall. I cannot afford the $600 to repair what should be a simple fix, but has turned into a nightmare every time it rains, which is often since I live in oregon. I constantly hear on jeep commercials how jeep prides itself in its name. I love every thing about my jeep, except for an obvious defect that is not being addressed. Below I have found several websites discussing the leaking sunroof issue and the seal defect to show that I am not the only jeep owner with this problem. I love my jeep, it has been the best vehicle I have ever bought and it is often the only vehicle that can get me to my property in the winter due to the land being in the middle of nowhere with terrible roads. I was interested in buying a newer one within a couple of years until the sunroof issue happened. I find it distressing that a known defect is allowed to remain unrecalled and jeep owners have to suffer for it. Is jeep planning on addressing this issue or will I no longer be a jeep owner? Http://townhall-talk.edmunds.com/direct/view/.f0f2a28 http://www.myjeepcompass.com/forums/showthread.php?p=11517 http://www.jeepgarage.org/showthread.php?t=15716 I have also sent a copy of this email to the consumerist and
The glass sun roof of our 1998 jeep grand cherokee totally detached (blew off) while my wife and 4 year old grandson were driving on an idaho highway at a speed of about 55 MPH. Fortunately there was no traffic directly behind the vehicle. Upon calling our local jeep dealer we were told that they had never heard of such an occurrence and were of absolutely no help.
Vehicle shook vigorously after hitting a road bump while driving around 50 MPH. I slowed down and the shaking stopped.
While driving between 35 to 40 MPH driver side door opened up. The sudden impact damaged the door. Independent shop fixed the door at consumer's expense.
The rear driver side door had cracks in the door seal, which caused water to leak into the vehicle and created a problem with the wiring system. *jb the consumer stated the wiring system was faulty.
While driving, heard constant noise. Took vehicle to dealer for service who stated that exhaust manifold needed to be replaced.*ak the exhaust manifold cracks gradually and is noticeable when the vehicle is cold. Any air leak in the firewall allows exhaust fumes to enter the vehicle.
No summary listed for above vehicle.
Power door have failed 3 times, manufacturer had replaced power door lock componets twice.
Flipped jeep and engine was immediately on fire and then gas tank blew up. Me and grandson escaped. Nlm
On the evening of december 1, 1998, I had my 1998 grand cherokee in park with the door open while I was getting my mail from a bank of mailboxes. While I was out of the car, it started to roll backwards, even though it was sitting on level ground. The open door hit the bank of mailboxes and I was able to get into the car to stop it. I reported this to the insurance company since I needed to have the drivers door replaced. The car was in park, and after I got in to stop it from rolling backwards, it was still in park. I never reported this to jeep because no one believed me and it has not happened since then. The jeep was leased, and I turned it in on june 27, 2001 to gene's chrysler in fairbanks, alaska. However, after reading about this happening to other jeeps in the la times, I wanted to file my complaint also.
While making a low speed left turn the vehicle rolled over. Nlm
Driver side door hinge bolts are brittle and broke resulting in the hinge separating from the body frame. Owner took photos of broken bolt in hingle assembly and has broken part to show a poor cast of the bolt. Owner drilled out and replaced one bolt until taken to dealer. Dealer does not believe this is a serious issue and wishes to charge for replacement. However, the failure of both bolts of one hinge allowed the door to be unsafe for vehicle operation. What would have happened if this occured during movement of the vehicle? My question is could this be a result of a bad batch of bolts and has this occured to another vehicle?
Dealer sold vehicle with leaking rear seals, defective differential. Noticed bumping and whining noise less than 8 hours after purchase. Sun roof leaked causing the headliner to detach from roof of vehicle. Repaired once-said drain tubes were routed properly. Second time replaced roof-said seals did not match. Rear differential replaced. But did not address leakage around transfer case, seals etc in dec 98. Now it's in the shop again! Gas gauge fluctuates to empty when idling. Transmission slips. Driver seat automatiically reclines and heater does not work consistently.
The door locks inside the door fell apart.
Door hinge failed. Yh
Steering wheel shakes when applying brakes. Yh
Brake rotor failed. Yh
Head liner failed. Mjs
Automatic lock on rear gate failed.
Overdrive unit makes continued thumping noise.
Velcro tape used to hold the garage door opener in ovehead console does not hold in hot weather.
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