Tl* the contact owns a 1998 jeep grand cherokee. The contact received the recall notification related to the federal safety agency campaign id number 13v252000 (fuel system, gasoline, structure). The dealer could not repair the vehicle for eight months because the parts were not available. The manufacturer was made aware of the failure.
1998 Jeep Grand Cherokee fuel system complaints
Page 3 of 7: complaints 41 to 70 of 166, newest first, as owners wrote them.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure). The contact stated that the part was not available. The contact mentioned that the dealer informed him that they were waiting for the manufacturer to provide them with the part. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle lost power and stalled. The failure occurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel injectors needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken to another independent mechanic and the failure was unable to be diagnosed. The vehicle was not repaired. The failure mileage was 105,000.
1998 jeep grand cherokee. Consumer writes in regards to parts unavailable to complete recall. *smd the consumer referenced recall # 13v252000.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) and stated that the part needed for the recall repair was not available. The contact did not experience a failure.
1998 jeep grand cherokee. Consumer writes in regards to rear structure reinforcement recall notice. *smd the consumer stated there has been no communication from the dealer, as to when she can get the repairs done on her vehicle, regarding recall # 13v252000.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received the recall notification for the federal safety agency campaign id number: 13v252000 (fuel system, gasoline, structure) however, the part was not available to do the repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 9/18/14*cn updated 02/4/2015
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that the federal safety agency campaign recall number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable amount of time for repair. The dealer stated the parts were not available. The manufacturer was not contacted about the issue. There were no failures at this time.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received a notification for recall the federal safety agency campaign id number 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
How long does it take to get factory recalls corrected? I was notified from chrysler regarding the 2 jeeps I own. I took the '98 jeep to firkins jeep (2700 1st st. Bradenton,fl) twice for them to inspect the jeep. Both times I had to take off work. (customer #[xxx]) 1/20/14. They told me that they had to wait for the parts from the manufacturer. It's now june!! N45 recall and b02 recall. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Received the safety recall regarding the fuel tank on the jeep and possibility of fuel leak if rear end collision. I was supposed to have received a second notice regarding inspection and installation of a trailer hitch. I have not heard anything in almost 6 months. Please help!
Tl* the contact owns a 1998 jeep grand cherokee. The contact attempted to have the vehicle repaired under the federal safety agency campaign number 13v252000 (fuel system, gasoline, structure) and was informed that the parts were unavailable. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 10/7/14
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had passed a reasonable amount of time for repair. The dealer stated that the part would not be available for several months. The manufacturer was made aware of the failure. The vehicle was not repaired. There were no failures at this time.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number:13v252000 (fuel system, gasoline, structure) but was made aware that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
The fuel level sensor inside the fuel tank is faulty and frequently shorts out causing the fuel level to read zero until a bump in the road causes the sensor to start operating again. This intermittent electrical condition may cause a total electrical failure with the sensor. This type failure may cause an electrical fire with the sensor and ignite the fuel in the tank. The sensor needs to be recalled and the sensor replaced.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received a recall notification of the federal safety agency campaign id number 13v252000 (fuel system, gasoline , structure) but was informed that the part was not available. The manufacturer was notified and they informed the contact that the remedy part would not be available until august of 2014. The contact had not experienced a failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available for repair. The contact had not experienced the failure described in the recall.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification related to the federal safety agency campaign id number 13v252000 (fuel system, gasoline, structure). The contact stated that repairs were not taken care of in a reasonable amount of time. The dealer indicated that the parts were not available. Contact had not experience a failure. The manufacturer was contacted, but not action from them. Updated 6/10/14
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available. The contact had not experienced the failure.
What is the hold up on recall chrysler corporation won,t recall after sitting down with you people and agreeing to recall and repair going on 2 yrs now??
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number:13v252000 (fuel system, gasoline , structure) but was made aware that parts were not available. The contact felt that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure. Updated 6/10/14
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer and manufacture stated the part was not available. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number: 13v252000 (fuel system, gasoline and structure) but was advised by the dealer that the part needed to complete the repair was not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the part needed for the repair was unavailable. The dealer was unable to provide an expected date for when the remedy part was to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that she received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) and attempted to have the vehicle repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 1998 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available and declined to provide an estimated time when the part would become available. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced the failure described in the recall. Updated 05/28/14*lj the consumer stated while driving on the interstate, on 03/12/2014, the vehicle suddenly decreased acceleration. The consumer was able to maneuver to the side of the road in order to avoid a collision. Updated 05/29/2014 *js
Tl* the contact own a 1998 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number 13v252000(fuel system, gasoline, structure) however, the part needed to complete the repair was unavailable. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 04/21/14*lj updated 04/24/14
This is a complaint regarding chrysler recall campaign n45 in connection with a safety issue related to the fuel tank in jeep grand cherokee vehicles. Chrysler has communicated with me twice since july 2013 indicating that my 1998 jeep grand cherokee is subject to a safety recall. The most recent communication is an official safety recall notice. The chrysler dealer has no information about this recall and therefore will not schedule any remedial action to comply with the recall notice. The chrysler group recall assistance center places the blame on the federal safety agency holding up approval on a problem mitigation plan. No date for resolution could be provided. My complaint is that chrysler has taken an inordinate and unreasonable amount of time to provide a mitigation plan for a problem that they characterize as "sincerely concerned about your safety". Chrysler and the federal safety agency came to an arrangement in june 2013 that a recall was required. It is unacceptable that over 8 month later, there is still no resolution. Please advise.
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