Vehicle was parked with engine running, emergency brake not engaged, when it suddenly went backward. Driver door was open, door was bent back by concrete pillar. Consumer ran after vehicle, jumped in and shut off engine. Damage was $ 2500.00 to $ 3000.00.*ak
1998 Jeep Grand Cherokee transmission complaints
Page 13 of 15: complaints 341 to 370 of 425, newest first, as owners wrote them.
In may 1998, I was 9 months pregnant with our first child. I had pulled our new jeep up to the mailbox & left it idling in park. The next thing I know I am at the mailbox & the jeep has rolled back into a parked truck. No one was injured but the other driver & I both noticed that the jeep was still runinng & it was still in park. I ctold the dealer that it had obvioisly sliiped out of gear but he basically blamed it on me. He said something to the effect that I was so pregnant I probably forgot to put it in park. First of all, I didn;t reverse up to the mailboxes and second I was a 9 month pregnant woman who was not capable of jumping out of a moving v=car! The car stayed still long enought for me to undo my seatbelt, open the door & leave it open and clear the doorway. I knew I had put it in park but they refused to notify the manufacturer. I paid my deductible and went and had my daughter. I continued to have problems & they did work on the gear shift one more time. I know something was wrong with the jeep so I hope this helps your investigation. My lease on the jeep was up may 2001 so I have turned the car back to the dealer. Thank you. Shelley carson.
Vehicle was parked in driveway with engine running, emergency brake not engaged, and vehicle suddenly went backward, across road into wooded area. Stopped when it hit a tree. Damage unknown at this time. No injuries.*ak vehicle sustained $1810.72 in damages.
Pe 01 021: while parked and idling vehicle jumped out of gear into reverse, and hit a parked car and injure the consumer.
Vehicle was in park with engine running, emergency brake not used, when it suddenly went backwards about 150 feet through a fence, consumer was able to get in, and shut off engine.
While vehicle was in park and idling vehicle rolled backwards, approximately 65 yards before consumer was able to jump into vehicle to apply the brakes. Consumer ruptured a disk in her neck when she jumped into vehicle. Manufacturer has examined vehicle ,and could not determine a cause for the problem. Please provide any additional information/attachments.
While vehicle was in park, consumer was unloading news papers. Consumer proceeded to walk away and heard a noise. Then, turned around and vehicle was rolling backwards. Consumer states that vehicle was in park and popped out of park. Consumer took vehicle to dealer, and dealer said there was no problem with gears. Also, dealer could not duplicate problem. Consumer feel this is related to investigation in todays newspapers on jeep cherokees coming out of gear. Please provide any further information.
While vehicle was in idle and park, vehicle rolled backwards side swiping a tree and impacting a neighbors house. Dealership examined the vehicle and repaired the problem.
Transmission jumped into reverse from park when brakes were applied. Vehicle traveled approximately 20 feet before consumer was able to stop vehicle. Dealership has not examined vehicle. Please provide any additional information/attachments.
Vehicle jumped from park into reverse while consumer was in a store, causing vehicle to roll across the parking lot uncontrolled. *ak the vehicle was on a level surface and motor was running.
I stopped to pick my mail up from the stnd of mail boxes at my condo. I put the jeep in park, left the door open and walked around the front, got out my key, got my mail out, posted a letter and was going back to the jeep, when it took off. I seen the open drivers door hook on the posted speed sign, veer off and head accross the driveway to a stand of tall fir trees. It hit one of the trees and bounced off. I reached the vehicle at that point and jumped in and turned off the engine. I know I had the vehicle in park, because of the lenght of time this all took before it moved. I did not report to the police, it was on private property, and I has the sign replaced. The tree was not damaged. My jeep had the door busted up and the back bumper and tailgate were also damaged. I reported to my insurance company. They have the same report. It was scary and it could have been a lot worse.
I pulled over to the side of the road, put the vehicle into "park" and proceeded to step from the vehicle. As I emerged from the vehicle it slipped into reverse. The open door knocked me down, under the vehicle. As I fell I grabbed the side of the moving vehicle and was dragged backwards as the car moved in reverse. By scrambling as the tire hit my left side I was able to get most of me out from under the vehicle, everything except my right foot. The left front tire ran up on my foot and was stopped by my leg. I was now pinned under the tire in a sitting position. I then reached into the car and put the vehicle into "park" again to keep it from running me over any further. Since I was alone on a dark road I knew I had to get the tire off my foot so I put it into "drive" by reaching in with my other hand and holding the brake. I scrambled out from under the vehicle as it ran off into a ditch. I sustained a broken leg and torn ligaments. I had to undergo surgery to repair the torn ligament, wear a cast for the broken leg and undergo rehabilitation.
This vehicle has jumped out of gear on two occasions and was reported to dealership and they would not look at vehicle. I was told that I should call crysler instead and I explained that I had been severely injured from this. I was still told they could not do anything I still have medicals for which I am still under a doctors care resulting from the injury of the auto. This auto has jumped out of gear on two occasions and ran over me causing injuries.
Jumped into reverse from park causing accident.
Vehicle was put into park; it was nighttime and dark out. I started to step out of the car and the car rolled backwards. I was struck by the open door and thrown to the ground. I found myself face down in the dirt and looked up to see the jeep rolling away from me with my child still in the car in her booster. I ran after the car which stopped when the open door caught a post and bent forward and the rear of the jeep hit another post. I was taken to an urgent clinic and got stitches on my face and treated for other abrasions and strains. On two other occassions since then my car started moving backwards when in park but I was still in the car and was not hurt.
All of the problems identified in my complaints are covered by chrysler extended warranty. But I strongly feel jeep is building an inferior and unsafe product which can cause serious accidents. The most notables were the (2) auto transmissions failure at freeway speed. The transmissions had to be replaced and the replacement unit was installed with a defective pump which also went out. The most recent incident is with the engine and all electrical system shuts off at freeway speed with no warning. The explaination given was a weak battery and loose battery cable. All other incidents are due to sub-standard jeep oem parts. I wish my complaint will force jeep to investigate why a jeep grand cherokee 5.9 limited, their flagship, would failed time after time at such a young mileage. Thank you.
How can a rear end go out in less than 3 years, something is not right?!?
Vehicle was placed in park position when exiting vehicle, and vehicle jumped out of gear into drive, bounced off curve and went into reverse. Consumer has contacted dealer.
Vehicle would accelerate on its own after shifting into gear. Engine would rev up when first starting up, and would remain until vehicle was shut down. Vehicle was very hard to stop due to brakes not working properly.
There were loud noises and excessive vibration coming from differential. Dealer has seen vehicle 3 times and still no solution.
Transmission jumped from park into reverse, causing a collision. Dealer has inspected vehicle, and manufacturer has been notified.
Member in military stationed in republic of korea. Phone prefix: "011" no safety defect listed.
Brake shudders, brake rotors, and brake pads failed.
No summary
Consumer was traveling on highwayand and rear axle broke, and she lost steering. Vehicle had to be towed th the dealership. Mechanic had to have the axle welded.
Output speed sensor replaced, causing engine light to illuminate.
No summary
While driving a grinding noise occurred in front end of vehicle. Dealer has replaced transfer case three times which has not corrected the problem. Please give any further details.
The vehicle has roaring noise coming from rear axle, the dealer said it is normal due to the heavier frame. Yh
Rotors warped/replaced at 11000 and at 25000. Transmission slips out of gear, won't go more than 20mph.
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