Although no accident yet, I wanted to say that I have never received any notice from fca about the "customer satisfaction campaign" (because although the gas tank hangs under the rear bumper, year 2000 was not included in the "recall" trailer hitch deal). I bought it new and am still living at the same address. I also wanted to note that another issue with the gc is that the brake and tail lights often stop working. The socket gets scorched and you have to go take it apart, pry the contacts up just right and put aluminum foil under them (google grand cherokee brake lights). That works for a while, then you have to do it again. I've been stopped twice in 6 months for it. Sometimes the taillight works but actually goes out when you step on the brake. In any case, having a gas tank prone to exploding when rear ended along with brake light issues is not a good thing. The door locks on the passenger side also cannot be unlocked except from inside the vehicle, while the drivers side have to be locked manually (again, it's all over google. It's called the angry duck for the noise the locks make. I have been waiting for the federal safety agency to make a other announcement about this - the news was they were going to in a week or so, but that was 3 weeks ago. Thanks [xxx] [xxx]@gmail.com information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
2000 Jeep Grand Cherokee fuel system complaints
Page 2 of 3: complaints 11 to 40 of 61, newest first, as owners wrote them.
Driving along the roadway at approximately 45 MPH the automobile shut down (no gas-no ignition-no dash lights). I pulled of the road, tried to, but would not start. After sitting there for 45 minutes it started again. This has happened five more times since. The last time on I-95 in a construction zone with very limited access to leave the highway. No more driving on main roads and highways. Chrysler dealer didn't have any knowledge of problems like this.
My wife was driving in traffic and the jeep stops in traffic. It took her s couple of minutes to get it franked. As soon as she pulls off it shuts off again. Really in friday traffic herd in atlanta. Dangerous!!
A recall was issued due to the gas tank location. Now chrysler says my vehicle does not need it. I don't want a fiery crash if I get rear ended. Please help. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I can't put gas in the tank unless it is at the very slightest flow or it just shuts off and sometimes spews gas back out at me. I have been soaked with gasoline more than once. I can't even put it on the lowest setting on the handle. I saw the recalls and called the dealer who said that they know that this is a manufacturers defect but they won't do anything because my VIN isn't in the recall. This is obviously a fire hazard and I can't believe we can't get this fixed.
Faulty gas tank. Gas leaking from tank. Strong smell.
I am concerned that my vehicle is not going to be recalled. I have read that if I am struck from behind my car could catch fire. I am experiencing some other issues with the car, one of which is it dying everytime I push the accelerator. So I am terrified that if I pull out into traffic and it dies, like it does regularly, I will be rear-ended and my car will burst into flames and my kids, including an infant, in the back seat will die in the fire. Something needs to be done about this before another person, child or adult, loses their life!
The gas tank is a bomb. This needs to be fixed now. 2.7 million jeeps on the road, and I am one of them. I am 76 years old and afraid to drive for fear of being hit and blowing up. I love my family and my life. Please do something about this problem. ..updated 07-05-13
You people, at the federal safety agency look like a group of "horse's [xxx]" for backing down. I have complained about the gas tank on my 2000 jeep grand cherokee limited and now you have allowed chrysler to "make a deal" by not including the 1999 to 2004 group...what a "crock" that is! You have the facts...51 deaths directly only attributed to placement of the gas tank....stop shirking your responsibilities and get them to recall that group as well. Enough of your being "backed up against the wall" by the auto makers....get off your duff and show them who is the boss of our safety....only you....now make it work! A very irate customer.... (and this should appear everywhere and chrysler needs heavy duty pressure to recall the '99 to '04 group...same problem, same situation and will happen again and again....get it right this time!) information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2000 jeep grand cherokee. The contact stated that he was concerned for his safety because the fuel tank was exposed under the vehicle. The dealer and the manufacturer had both been contacted. The contact referenced the federal safety agency action item: ea12005 (fuel system, gasoline:storage:tank assembly). The contact had not experienced a failure. The current mileage was 198,000.
Tl* the contact owns a 2000 jeep grand cherokee. The contact stated that fuel was leaking from the fuel tank on the passenger side of her vehicle. The vehicle was taken to an independent mechanic, who inspected the failure and stated that the contact should not drive the vehicle because it was a fire hazard. The dealer was not notified. The manufacturer was not notified. The failure mileage was 100,000.
Letter from senator rubio on behalf of constituent, re his 2000 jeep grand cherokee *tgw the consumer stated he saw a report on the news about gas tanks exploding in rear end collisions and was concerned for his safety.
Tl* the contact owns a 2000 jeep grand cherokee. The contact stated that the fuel tank was hanging lower than normal. The vehicle was taken to the dealer where they advised him that the skid plate that held the tank in place was completely rusted and needed to be replaced. The vehicle had not been repaired and the manufacturer had not been contacted. The failure mileage was approximately 153,000.
I have been getting the run around form customer service at chrysler. I have a jeep grand cherokee,and was planning on buying another. But>>> comments: --------- my 2000 jeep grand cherokee with a 4l engine stalls when turning left if the fuel level in the tank is below 1/4. The VIN number is; [xxx] this is very dangerous, and could cause a serious accident if I am not able to get out of the way of oncoming traffic. Last week I had the local dealer check the vehicle. They said if it were the sensing unit in the gas tank, it would be covered under a recall. They said it was the fuel pump itself, not the sensor, and therefore, I would have to pay around $1000.00 to have the fuel pump replaced. There is nothing wrong with the pump, there is something wrong with the pickup device whenthe tank level drops below 1/4, and this happens over a period of time. I have checked several web sites and found quite a number of people complaining about the same situation. I called chrysler today at 1‑800‑992‑1997 and was told I would have to speak with customer service at 1‑800‑853‑1403. When I called this number I spoke to a representative and I explained what the problem was and I was told the vehicle was too old for them to do anything about it. I asked to speak to his superior, and was denied a name. When I asked for a name, she asked "is anything else I can help you with and told me thanks for calling. This is not an anomaly with my 2000 jeep grand cherokee, according to the sites I visited, this occurs from 95 and on into the 2000 (s) jeep. The jeep died on my on a busy highway at 1/4 tank and I could not get out of the was of traffic in speeds of 70+MPH. I thought I was going to die getting my vehicle to the shoulder of the road. This defect can cause death. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2000 jeep grand cherokee laredo. The contact noticed a fuel leak when fueling the gas tank. Fuel leakage in the presence of an ignition source could result in a fire. He contacted the dealer and a technician stated that because his VIN number was excluded from recall# 06e011000 (fuelsystem, gasoline: delivery: fuel pump), he was ineligible for a free remedy. The vehicle has not been repaired.the current and the failure mileages were 148,049.
My car has major problems and I can't afford to fix, then I find the problem that I have is due to the automaker's problem because the car is on recalls for the problems I am having. I received no notices on any recall, and when I got on the web-site to check for recalls there are as many as 10 major problems with my car and jeep. Some could cause me to crash or even explode while driving. Where are my recall notices?
Longer than normal cranking time due to a worn o-ring in the fuel module assembly or by plastic contaminant entering the fuel pump. Technical service bulletin #14-06-00 (provided by service garage).
Air conditioner fan and control box has been repaired and replace mulitple times now and again is broke. The brakes/rotors are bad handling and the fuel economy does not get what even the computer stated.
Tl*the contact owns a 2000 jeep grand cherokee laredo. The contact stated that the vehicle accelerates by itself and makes a strange noise in the transmission box. The vehicle has been in and out of the shop since the date of purchase, with repair costs exceeding $4,000. The dealer stated that even though there are recalls, her VIN is not included. The dealer changed her fuel injector system, which caused her to be involved in a crash and also receive speeding tickets. While driving 60 MPH, the vehicle shut off on the freeway and almost caused another vehicle to run over her. The contact stated that it takes approximately fifteen minutes to start the vehicle. She took it back to the dealer after the most recent failure and they stated that she would need another fuel pump. She called daimler chrysler who stated that she needed to take her vehicle back to the dealer. Chrysler stated that they would replace the parts of her vehicle at no cost. When she took her vehicle back to the dealer, they stated that the representative from chrysler gave her the wrong information and that her vehicle was out of warranty. The contact stated that her vehicle has not been driven since due to the previous crash and failures. The dealer and the contact have all of the repair documentation. A police report was filed for the speeding tickets. The current mileage is 99,000 and failure mileage was 30,000.
Dt*: the contact stated while driving various speeds, the vehicle operated at a reduced speed, and the engine stalled without warning. The vehicle was inspected by a dealer, who determined the fuel injectors were dropping at different times instead of together, and needed to be replaced. The manufacturer was not alerted.
Dt*: the contact stated there was fuel leaking from underneath the vehicle while parked. The vehicle was taken to a service dealer, who determined the leak originated at the rollover valve. The fuel tank was replaced, which corrected the problem. There was a the federal safety agency recall# 00v195000, which pertained to the fuel tank assembly. The vehicle was not included in the recall due to the VIN. Updated 12/01/06.
Tie rods, wheel bearings, ball joints, fan clutch, shorted engine compartment wiring harness, fuel pump assembly all gone wrong from time of purchase; january 2000/brand new to sept. 2006...some pd. Under warranty others after 2004 not; even though the defects usually do not happen to a jeep grand cherokee/fully loaded. The last straw was the ball joints; we asked if some form of recall should of been done and then asked for a reimbursement because my wife's' 2004 jeep liberty limited had a recall on it's ball joints/lower ones so after having mine replaced last friday 9/15/2006 we asked about the grand cherokee and it's ball joints; we also updated on all the defects we've had to correct and wondered if it wasn't a expensive lemon...$35,000.00 is what I paid. We called chrysler main customer service and was only told were sorry, the age of the jeep and past warranty...what does that have to do with all the past defects since 2000 and the fact we tried their customer service in 2002 and got no where again. No matter the age of the vehicle...safety is safety. And if ball joints go bad for no reason and have to be replaced then, it should go as a safety concern for all their vehicles.
Dt: consumer had to replace five individual brakes in five years. First was the front brakes and rotors, then it was the front brakes and rotors again about seven months later. Then almost a year later, had them replaced again. A year after that had the rear brakes and rotors done. Finally had the front brakes and rotors again. The mechanic told consumer that the rotors were warped, and that they could barely get them off of the car.*ak when I first noticed this, the brakes started to seem like they were not as effective as they should be. Then, about a week later, the car will start to vibrate as I press the brake pedal, and the vibration starts in the brake pedal, and continue to vibrate until the whole car is shaking. It took a long time for the vehicle to crank. The dealer replaced the fuel pump o-ring and shims.
Bought used 2000 jeep grand cherokee from jeep dealer in october 2002. I also purchased an extended warranty from jeep. Auguest 2003 the oil pressure gauge dropped. Stopped jeep checked oil, all looked fine, restarted, gauge went back to normal. Asked dealer about it, no problem they said. On a trip 300 miles from home, oil pressure gauge dropped again, did the same, gauge came back, but dropped again. Took to service station who couldn't help. Had it towed to dealer. They said gunk build up in the engine, need to repleace at a cost of $9,000. I couldn't prove oil changes ever 3,000 miles (they were done at home), I explained I had only had the jeep one year, too bad. Extended warrenty won't help. I had engine replace by a friend with a used engine. July 2004, radiator had to be replaced. I called jeep to ask if they would cover the radiator, they said no, because I couldn't prove I had the radiator flushed at 50,000 miles. I told them I didn't even own the jeep then, but they said too bad.*ak someone needs to get jeep to own up to the problem.
Jeep grand cherokee fuel pump failure. It is difficult to start. Often you have to turn the key on and off 3-5 times before you attempt to crank over the engine. This will build enough pressure in the tank to get it started. The other method you must use is to turn the engine over for 5-10 seconds, and it will never start doing this the first time, but then when you let off the key for 5 seconds, and start again, it will finally crank the engine over. This gets old, and is very difficult to explain when selling the vehicle. To top it off, the fuel pump is in the tank making it very labor intensive to fix. My ase certified mechanic says he has fixed several with this problem, and it is a wonder why this has never been recalled.
The consumer rear ended another vehicle in a panic stop while driving at 60 MPH. Upon impact, the frontal air bags failed to deploy. The dealership or the manufacturer were providing any information on why the air bags failed to deploy. The front passenger sustained bruises from the seat belt. *ak the vehicle displayed a hard start due to improper fuel pressure, it would take a long time to crank before catching, and the brakes pulsated due to warped rotors. *sc
The gas gauge registered a false reading of the gasoline which caused the vehicle to run out of gas. The driver drove the vehicle to the dealer. The mechanic informed the driver that the fuel gauge system needed replacing due to a worn sensor. Please fill in additional information.
After having a fuel pump replaced for slow starting, our 2000 jeep grand cherokee began suddenly accellerating for no reason or pattern (but mostly at startup). We took the auto to the local jeep delership in brigham --- where it is now. We told them we were concerned about saftey because of the news coverage of a similar jeep unexpectadly accellerating, jumping a curb and hitting 3 people in slc. In looking at the internet, we found several simlar saftey complaints and that jeep(chrysler/demler) has determined there is not enough of a pattern to address the issue. I can easily see how this problem could have severe and dire results and should be investigated
Consumer started experiencing problems with the brakes nine months after purchase. *ph the consumer had rotors replaced several times. There was an excessive crank when the consumer attempted to start the vehicle, the dealer replaced the fuel pump quad ring. The tail light bulb and water pump was replaced.
After filling the gas tank with fuel the driver could smell a strong gas smell inside of the vehicle. The consumer made contact with the dealership. Please add any further details.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2000 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history