I have taken my 2000 grand cherokee twice this year for replacement of the "actuator" and the door latch. This affected both doors on the passenger side of the vehicle and is now moving to the drivers side. The lock will make an awful sound while locking and unlocking. It will eventually freeze up and neither lock or unlock. Each time covered under extended warranty although paid a deductible. The dealer will not replace all at once since they have not gone "bad" yet. Thus far only 3 out of 5 doors are damaged.
2000 Jeep Grand Cherokee locks complaints
Page 4 of 4: complaints 71 to 78 of 78, newest first, as owners wrote them.
When the consumer applied the brakes they pulsated, which caused the vehicle experienced extended stopping distance. Dealer notified. *ak consumer wouldn't let her 15 yr. Old daughter drive the vehicle in fear of the brakes failing, nor would she sell it. The vehicle had been to the mechanic many times and the problem continued to exist. *ph. The rotors and pads were replaced several times. The driver's side door was hard to lock, and the windshield wipers worked intermittently.
2000 jeep cherokee door locks 7 failures, does not lock when underway
Safety issue: power door locks inoperable. 2000 jeep grand cherokee. On three (3) seperate occassions, we have had to have three (3) seperate electronic locking systems replaced on three (3) seperate doors/hatches on this vehicle. In all three incidents, the "actuator" has failed to either lock and/or unlock each individually effected door. On one occassion, we were unable to exit the driver's door at all, thus having to climb over to the passenger's front door to exit. When we contact the manufactuer - each time - they tell us that these are "normal wear items". After scanning your sight, I find a total of twenty-one such related complaints for jeep grand cherokees (not all year 2000 models) and four specifically related, year 2000 complaints. To describe the failure: the locking mechanism simply fails to engage and/or disengage and makes a higher pitched, longer than usual, whining sound - as if an electrical motor has failed. The cost of each repair has been equal to or exceeded $150.00 per incident. The following listed incident date (online submission field required) refers only to the latest/most current date of repair. All services for such repairs - each incident - were obtained at capitol grage, a jeep/chrysler dealer, in willimantic, connecicut. The vehicle was originally purchased at a now defunct, jeep dealership in mansfield, connecticut, named champagne jeep/cheverolet.
Locking mechanism is wearing internally. Locks will engage intermittently. Dealership is aware of t problem.
Both front and rear side doors are unable to open from outside. Dealer contacted. Feel free to provide any further information.
While driving, locking mechanhism is inoperable. Vehicle makes a buzzing noise and locks become inoperable. Consumer feels this is a safety issue. Consumer has taken vehicle to the dealer four times to have vehicle repaired. *ak consumer states that you can not get in or out
When doors are locked door locks malfunction, preventing occupants of the vehicle from exiting or entering. Doors fail to unlock. Consumer has noticed a noise coming from the door locks when attempting to unlock doors followed by engine light illuminating on the dashboard. Consumer has contacted dealer, and locks on the doors are being replaced. Please provide any further details.
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