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2000 Jeep Grand Cherokee seats complaints

Page 2 of 7: complaints 11 to 40 of 180, newest first, as owners wrote them.

See the summary of 2000 Jeep Grand Cherokee seats problems: which part fails, at what mileage and related recalls.

Filed May 11, 2015 · Seats · 2,013 miles · UT

Tl* the contact owns a 2000 jeep grand cherokee. The contact stated that while driving at various speeds, the front driver side seat fractured without warning. The vehicle was taken to an independent mechanic, where it was diagnosed that the seat needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 2,013.

Filed Mar 20, 2015 · Seats · 152,274 miles · OH

As I was getting off my vehicle I heard a pop coming from around my seat. I did not know what it was and did not make much of it until the next time I sat on the seat. Upon entering and seating on the driver's seat I noticed that the seat was not even as it had been in the day before. I got off the vehicle and the front right corner of the driver's seat had dropped and the seat was leaning down toward this corner. After I inspected under the seat I determined that this was due to the front, right bracket connecting the seat to the track breaking off the track. Now the seat is only supported by three brackets. I feel that this should not have happened to my vehicle given its age, mileage and my height and weight. I thick that this potential very unsafe in the event of an accident.

Filed Jan 12, 2015 · Seats · 135,000 miles · TX

Bought this automobile used. A couple of days later we noticed the drivers seat track had separated in two places on each side of the seat. The seat was literally being held to the track with bailing wire that the previous owner had rigged. We removed the wire and used a cushion spring to hold the seat to the track. Note: the metal brackets on both sides of the seat had simply fatigued and split in two. I called our local jeep/chrysler dealer and he gave me the national number for jeep customer service. After speaking with the rep, nothing could be done since there had not been a recall notice on this item. I checked the internet and found that this was a common complaint for this year of grand cherokee. I feel very strongly that this condition is very dangerous and chrysler/jeep should recall the drivers side seat track for these years (1999-2004) grand cherokee.

Filed May 15, 2014 · Seats · 179,507 miles · IN

As I sat at a stop light it turned green I accelerated and as I did the bracket on my front driver seat separated from the framework of the seat causing me to fall backwards unable to see the roadway mirrors or properly accelerate or brake as any driver should be able to causing me to lose temporary control of the vehicle. I however regained control and was able to pull over to the shoulder but was unable to drive until a repair was done.

Filed Oct 5, 2013 · Seats · 138,000 miles · CA

Driver's seat became loose and wobbly, eventually "clicking" while driving, and then obviously broke and I was reclined back and to the right. Seat removal found that driver's seat frame had cracked and failed. Professional welder repaired seat frame and strengthened frame with additional material. Three years later, seat frame is failing again. I am not overweight or obese - this seat frame is dangerous, especially if it breaks while driving. A search on the internet indicates a widespread problem with these seat frames, including a repair kit website since chrysler is not taking care of this issue. It is my opinion that under regular duty, a seat frame should last the lifetime of the vehicle.

Filed May 14, 2013 · Seats · 130,000 miles · SC

The front seat bracket has broken along with many others. This issue needs to be recalled before there is a fatality.

Filed Jan 5, 2013 · Seats · 125,000 miles · WI

Driver's seat front outboard attach point failed during normal use. The failure was in the frame of the seat base where it attaches to the seat adjustment track. This is a manual adjust seat. I am original owner and of average build. Vehicle has never been involved in a collision, abused in any way, and has been maintained in excellent condition. I conducted my own informal investigation. The seat base frame where it attaches to the seat track is a light weight sheet metal stamping. The holes in the stamping that accept the seat track attachment studs are significantly oversize compared with the size of the stud. The seat track stud is fastened to the seat base with a bare nut that is only slightly larger than the hole diameter. This results in the nut bearing down on a very small surface area of the sheet metal. High stress is created at these points, especially if the nut is not exactly centered on the oversize hole. Also, the front attach points are several inches to the rear of the front edge of the seat frame, further increasing forces on these points for any rearward force on the upper seat back. Over time during normal use, this resulted in stress cracking and subsequent fatigue failure of the sheet metal. During a high impact event such as a rear-end collision, this could cause sudden failure of the seat attach points, resulting in loss of control of the vehicle, injury to the front seat occupant, and injury to anyone seated in the rear seat behind the front seat occupant. A simple flat washer or other reinforcement of the holes in the seat base sheet metal could prevent this mode of failure. I recommend that any vehicle equipped with seats of this design have the seats inspected for cracks in the sheet metal base, repaired or replaced if necessary, and have the seat attachment points reinforced with heavy washers.

Filed Dec 19, 2012 · Seats · 153,000 miles · MN

Tl* the contact owns a 2000 jeep grand cherokee. The contact stated that the driver's side seat connection was fractured. The contact discovered the failure once he sat in the seat and discovered a portion of metal was fractured. The vehicle was not taken to the dealer. The manufacturer was not notified. The failure mileage was 153,000.

Filed Jul 10, 2012 · Seats · 150,000 miles · NC

Tl* the contact owns a 2000 jeep grand cherokee. While parked, the contact noticed that the front driver's seat began to wobble from side to side and from front to back. The vehicle was taken to the dealer for a diagnostic test. The technician stated that the seat frame would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 150,000.

Filed Feb 18, 2012 · Seats · 148,000 miles · MN

The motors on the front seats were broken when I bought it, and I noticed that the driver's seat seemed wobbly. Shortly after purchasing the jeep the driver's seat brackets got worse, shifting when I got in and recently broke through. After the bracket broke, the airbag warning light began going off when I go around a corner or curve and the seat shifts. Began researching and found this was a common problem with many thousands of complaints. I've left instructions with my family to sue jeep if I die or get seriously injured in an accident because I can't afford to buy a different car and can't sell this jeep with a broken front seat.

Filed Jan 25, 2012 · Seats · 60,000 miles · MT

The seat frame on the driver's seat broke, causing the seat to wobble precariously while driving. I had it welded, but it subsequently broke in another place. Based on internet research, I repaired that break with a bolt and nut. Subsequently, the frame broke in another place. I attempted another repair, with poor results. It has now broken again, in a fourth place. The seat frame is made of rather thin steel, not as thick as that of a good cooking pot. The seat has not been abused or misused in any way, and I find by internet research that this is a common problem. My mechanic described the seat frame as being "made from a soup can." this is a very dangerous situation, and I hesitate to replace it with a (quite expensive) used replacement, as I fear it will only break again.

Filed Jan 12, 2012 · Seats · 121,000 miles · MI

Drivers side seat bracket at base of seat broke, the seat is no longer stable, if involved in an accident the seat and seatbelt combination could prove more dangerous than the accident itself, if the bracket breaks all the way while driving this could cause a major accident!! I am just learning that this is a common problem. This needs a recall, very dangerous!!!

Filed Jan 9, 2012 · Seats · 135,000 miles · NY

The right fwd seat track mount has broken its welds. The demographics of my family are all normal weight 195 and under and the vehicle is used mainly for on road trips and barely ever travels off road. During a internet search for a replacement seat track that yielded no results and a dealer visit with a quote of 400 dollar fix. I have lost any respect for the manufacturer that seems to cut corners where they can put the general public in danger by the use of their product.

Filed Jan 6, 2012 · Seats · NC

The driver's seat bracket or mount is broken and the seat is set facing slightly toward the left pillar. In investigating this situation we found that bracket failure is a very common occurrence for this model. This is a hazardous condition and warrants a recall due to its frequency. This is my wife's vehicle and she is unsure about when the failure first occurred.

Filed Jan 5, 2012 · Seats · 134,000 miles · MI

While driving my jeep grand cherokee the drivers front seat began to rock. When I got home I checked the seat and found that the metal frame had cracked in three places. I did some temporary repairs which did not last very long. I then did some research and found that many other jeep owners had the same problem. This problem is a safety hazard, and is a dangerous. Any help you could give me with this problem would be appreciated. I feel that chrysler should do a recall for this problem.

Filed Dec 8, 2011 · Seats · 60,000 miles · ME

The bracket under the seat snapped in a few different places, it looks like it was bad welding. I found online that many people had the same problem. I have tried to weld it back into place, but it only breaks again and again. It makes my seat very uncomfortable and it used to squeak, but I found a way to fix the squeak on my own. The whole seat moves forward because the back is not attached at all, very unsafe.

Filed Nov 9, 2011 · Seats · 100,000 miles · CO

Driver's seat frame is broken, not due to abuse or any use outside of normal use.

Filed Nov 4, 2011 · Seats · 109,122 miles · IL

The frame on the drivers seat on my 2000 jeep grand cherokee snapped in half which needs replace or welded.. I feel it is unsafe to drive.

Filed Oct 19, 2011 · Seats · 86,000 miles · CA

Front bracket holding driver's seat broke. Front driver's seat now rocks from front left corner to rear right corner. Driver's seat is unstable.

Filed Sep 13, 2011 · Seats · CA

This vehicle did much like the previous owner's complaint's with the driver's seat. I had pulled in to a parking space and the seat just collapsed. I'm fortunate that I wasn't driving but trying to park. Why haven't the federal safety agency entered a recall on this??? I'm trying to get the seat welded as I can't afford to buy another seat or another vehicle. This is a very dangerous situation that needs to be addressed. As long as I've owned cars I've never experienced any seat just breaking apart like this one did. Someone will get killed if this happens while driving. The frame shouldn't give way like this. It must be failure on the type of steel that is being used on the frames.

Filed Sep 12, 2011 · Seats · 110,000 miles · MA

The drivers side seat brackets that hold the seat in place have given way. The seat now rocks side to side & front to back. It needs some serious repair. This is not something that should happen due to normal wear and tear, but it did. I hope nothing worse happens to the seat as I try to find some way to repair it. Almost 3,000 people on one website alone have reported having problems with the drivers side seat brackets on jeep grand cherokees. (http://vlane.com/poll/30/2001-jeep-grand-cherokee-has-your-driver-side-front-seat-broken-on-this-jeep) there really should be a safety recall regarding this faulting design & manufacturing. It is only a matter of time before someone is killed driving at high speed only to hit a bump in the road & have their seat completely break apart from the brackets & end up looking at the ceiling of the vehicle after the seat falls backwards.

Filed Jul 27, 2011 · Seats · 148,958 miles · WA

Driver seat broken rail. Seat started sqeaking then fell apart completely.

Filed Jun 26, 2011 · Seats, Visibility · LA

2000 jeep grand cherokee, blend doors, and drivers seat.

Filed Jun 26, 2011 · Seats · 130,000 miles · VA

Own a 2000 jeep grand cherokee laredo and front drivers seat carriage has broken due to a poor design. Started squeaking and poorly built metal frame will crack and come loose from foundation leaving you looking at the overhead while taking off from a green light. Very dangerous! Does someone need to die before jeep notices this is a factory problem and issue a recall for this potentially life and death issue?

Filed Jun 20, 2011 · Seats · 85,000 miles · OH

Tl* the contact owns a 2000 jeep grand cherokee limited. The contact stated that the front driver seat would continuously fail and would move independently while the vehicle was in motion. The brackets for the seat were replaced four times by an independent mechanic who advised the contact that the failure continuously recurred due to the weakness of the metal. The failure mileage was 85,000 and the current mileage was 137,000.

Filed Jun 13, 2011 · Seats · NC

Driver's seat mounting bracket broke on front left side causing seat to wobble.

Filed Apr 26, 2011 · Seats · 215,000 miles · WI

Tl* the contact owns a 2000 jeep grand cherokee. The contact was driving 25 MPH when the front driver seat bracket fractured. The contact referenced numerous complaints found online regarding the driver side seat bracket for his year, make and model. The manufacturer was not contacted nor was the vehicle taken to the dealer for diagnostic testing or repairs. The failure mileage was 215,000.

Filed Mar 26, 2011 · Seats · 160,000 miles · CA

Front driver seat bracket (left side) has broken, and the back of the seat, right side is broken which makes the seat lean to the right. Tried to weld and now the front part of the bracket has completely broken off.

Filed Mar 19, 2011 · Seats · MN

Front driver's side seat frame has cracked and is now completely separated from the floorboard. I have had it repaired once already by welding the seat back together. Clearly, with the number of complaints about this exact problem on the internet, there is in issue.

Filed Feb 20, 2011 · Seats · 120,000 miles · UT

I was driving down the road at about 40 MPH and my seat started to wobble. I stopped the vehicle and looked at the seat. The seat bracket had broken. There was no known strain on the seat and no accident. I'm still at work so I haven't been able to try and find replacement parts yet. A few months ago a coworker with the same vehicle had his seat break completely and he ended up laying down in the car.

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