6 months ago, noticed transmission leak. Took it twice for repair. After 2 repairs the transmission is still leaking which 2 weeks ago LED me to call both the dealer & manufacturer. On 09/13, the dealer took the car back for repair but informed me that he will not replace the transmission because he sees no leak. On 09/16, I notice again that the transmission is leaking and therefore I am filling a complaint.
2000 Jeep Grand Cherokee transmission complaints
Page 5 of 6: complaints 101 to 130 of 156, newest first, as owners wrote them.
Pe 01 021/roll away in park: while idling in park position in driveway vehicle inadvertently jumped out of gear into drive and hit two parked vehicles in garage; dealer was notified. Feel free to provide any further information on this matter.
The vehicle was parked temporarily with the engine running, but accelerated in reverse on its own injuring the driver and causing damage to the garage.
No summary listed for above vehicle.
While parked consumer was able to shift through all gears without applying brakes. Button on shifter was not functioning. Also not able to get key out of ignition.
Consumer had put vehicle in park while it was idling, consumer saw that vehicle was going in reverse and tried to jump in to stop it, however it ran into another vehicles door and stopped. Rotors have been turned before warranty ended due to vehicle was jerking while braking, consumer also states that the hotline is worthless, she stated she could not get through and then when she did, she was on hold for 15-20 minutes.
My jeep rolled up over my left leg while stopped in my driveway. I was leaving the vehicle to pick up mail. I slipped and next I knew, the cars front drivers tire was rolling up my shoe, leg and came to rest on my left hip. The paramedics were called and I was taken to the hospital. My car suffered no damage, I still own and drive it, but with the reports I have been reading, I wanted to add my story. My costs at the hospital were @ 500.00.
Transmission has a constant problem w/reverse, loud noise and rough engagement jeep stated it's normal to factory/specs. Steering column has knocking noise and is loose/play. Has been replaced once. Same problem exists with steering column & jeep refuses to fix. Jeep says it's normal to factory/specs this time. Fuel pump has been replaced due to vehicle not starting due to pressure problem in fuel pump. Vehicle sometimes does not start after fuel pump replaced. Jeep states it's normal to factory/specs and refuses to fix.
While vehicle was in park and idling it jumped out of gear and started moving backwards. Vehicle moved approximately 200 feet before crashing into a tree, causing $2,000.00 + damage. *ak the consumers insurance covered the cost of the vehicle repairs while the consumer paid the deductible.
Vehicle was in park when exiting and it suddenly jumped out of park gear into reverse, causing vehicle to crash into a tree before stopping.
Brake rotors are problem not corrected by dealers,transmisson same,unsafe vehicle.
I pulled my jeep out of the garage, while idling, I got out to go behind the jeep to close the garage door, when the transmission jumped out of park into reverse. I was hit and thrown to the back of the garage receiving many bruises and scratches. I then went to the emergency room and was checked out. My insurance agent came the next day and filed a report of the accident . The dealer from where I purchased the jeep was notified of the accident. The damage to the jeep, to the garage and its contents was in excess of $7000.00. In august 2001, I saw on cnn news jeep grand cherokee's were being reported for transmissions slipping out of gear. I wanted to report mine as well. Thank-you ricky and nancy gerrin 8-13-01.
Car was idling in park while driver stepped out of vechile momentarily. Car started going in reverse and hit car approx. 12ft behind it causing the other vehicle to be flat bed towed off premises for extensive damage!
Had vehicle parked in driveway with both left side doors open. Was taking child out of vehicle when shift lever popped out of park into reverse and started to roll backwards down the driveway. Vehicle hit a neighbor's vehicle. No injuries.
The shifter button will not release, which indicates the vehcile is in park. The automobile was never left running, but the operator could not remove the key as the mechanisms indicated that the car was not in park.
When transmission is trying to shift into another gear, would make a clunking noise. Have taken vehicle to dealership 6 times for the problem. Mechanic had indicated that noise could not be located , informed owner all jeeps make clunking noises. Ak
While idling in park vehicle jumped into reverse, resulting in a collision. Dealer inspected vehicle.*ak consumer states this happened on two different occasions, dealer can not find any problems.
I picked up my vehicle during lunch and noticed the noise en route to airport (travel for work). 72 hours had lapsed before my return date. The car kept making a "revving" noise and ticked/clicked if I did not push the gas pedal down to accelerate quickly. It still makes that noise and the transmission (I was told by a non jeep mechanic) sounds like it is winding up fast even though the car is moving slow (like a 10 speed bicycle does when you have the gears adjusted incorrectly). I called the dealership when I returned and I was told that I needed to break in the vehicle because it had less than 100 miles. I also reported the noise on two occasions to a dealership in new britain,ct when getting mfg suggested service (documented on their svc forms). The 4 wheel drive gear also was stuck but loosened up after several uses.
The transmission functions impropery, at low speeds the transmission can unexpectedly down shift causing the vehicle to slow at a rapid rate.
Vehicle jumped out of gear from park to reverse, accelerating almost 30 MPH. Dealer previously replaced transmission for "it was not grounded properly". Please add additional information.
While stopping at light vehicle jumped from drive to reverse and brakes locked. Contaced dealer, and dealer stated nothing to be done.
While on side of the road consumer left vehicle running in park. About 2 minutes later, vehicle had jumped in reverse and started to roll down the hill. Consumer has contacted dealer. Please provide any further information.*ak while driving the vehicle jumped from drive to neutral, the dealer has been unable to find the problem. Nlm
Transmission will not shift into park. When you shift into park, then release the shifter, the shifter moves backward into park. Very dangerous. Thank you.
Severe shaking in steering when brake applied started around 17000 miles, when vehicle put in reverse it hesitates and almost stalls then all of the sudden takes off in reverse actually spinning tires, vehicle pulls heavily to right, dealer claimed it was due to the crown in roads
While parked transmission jumped out of park and went into drive. Vehicle took off, almost ran over driver,but was pulled out by a friend. Nonetheless driver suffered a broke ankle and was treated at hospital. There was a lot of damage to vehicle.
This jeep has numerous problems and has been to the dealership for service 4 time and they have failed to repair even 1 of our complaints. All complaints other than the pull to the right have been dismissed with the explanation of can not duplicate. They have tried to repair the pull to the right but it only got worse. We were told by a repair tech. That it needed a new part to correct the pulling to the right but chrysler has failed to install this needed part. We have requested a repurchase of the jeep under the lemon law but chrysler denied our request stating that the pull to the right is due to "road crown" and if you hold the steering wheel with a strong to medium grip you don't notice the pull to the right! We have this in writing from the arbitrator that chrysler hired. The dealership and chrysler attempted to conceal some service repair forms that had the loose rear hatch problem and the pull to the right. Chrysler stated in letters to the attorney general that we had never brought the rear hatch alarm to the attention of the dealership which was disproved at arbitration but we still never received a copy of the repair sheet even though the dealership has it and provided a copy to the arbitrator. We have parked this jeep due to the increasing severity of problems. We think this jeep is dangerous due to it's numerous defects. We refuse to let anyone ride in the back for months due to the rear hatch (which the district manager for chrysler found was loose at the arbitration hearing by pushing on the bumper and hatch.
Vehicle was left running and in park on a very steep driveway. After getting completely out of car consumer reached in to grab something when vehicle started to roll backwards. While trying to get into vehicle, it was moving so fast consumer suffered to nose, bruises on shoulders and right leg, injuries. Until it hit a large tree and an officer arrived shut the vehicle off. *ak
When shifting gears the transmission makes a lot of noise. Have had the vehicle in twice, was told that they had another jeep on the rack with the same problem was waiting for the manufacture rto tell them what to do next. After repeated calls to find out the status of the other jeep, was told that they had replace the whole transmission on that jeep and did not fix the problem. So after many calls am told that chrysler is working on the problem. Also, the jeep backs off a lot when at 70 miles per hour. Wrote the manufacture, but have not heard from them.
Steering wheel vibrates during highway speed braking, all rotors and pads replaced @ 9180 mi. 3 rotors resurfaced and one replaced again @16356 mi. - vehicle whistles at speed greater than 15 MPH. Dealer replaced 'pitted bearings' in front differential @ 18235 mi..
Vehicle was placed in the park position. Then, consumer shifted gear from park to reverse, backed up about a few inches, and vehicle suddenly accelerated more than half a block in reverse, crashing into an apartment building. Vehicle was totaled. Please provide any further details.
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