The blend door for the passenger side of my 2001 jeep grand cherokee limited has snapped in 2 pieces. The jeep has 56k miles on it. It is practically new. I have tried to repair the door itself 2 times now. Pulling the entire dash after having the A/C system drained. The replacement doors are not available at any of the 3 local dealerships. There are no other replacements available. I contacted jeep and was told that they choose not to help me. The book hours for this job are listed as 12 book hours. I have not found anyone with this body style of jeep that has not had this trouble. Will no one help in this matter??? The vehicle cannot heat properly nor defrost the windows. This is unacceptable.
2001 Jeep Grand Cherokee visibility complaints
Page 5 of 9: complaints 101 to 130 of 245, newest first, as owners wrote them.
My 2001 jeep grand cherokee will not provide heat on the passenger side, only the driver's side. The vehicle also has some sort of electrical short and the entire system, including the radio will reset and start. In addition the fuel system is reluctant to pump fuel to the engine on a cold start. The dealerships advised me that the car is not built to last forever and the fuel issue and heating issue was typical. The expense however would be extreme for the heating and fuel issues to be $800 to $1200 for each repair.
This is a sever problem with my 2001 jeep grand cherokee limited. The blend door seems to be malfunctioning and if the window begins to fog and I turn the defrost on it shoots out cold and makes the front windshield fog even worse.
Both the driver and passenger side front windows went out within about 6 months of each. Broken plastic piece each time. Almost $400 to repair each.
For several months I have been unable to defrost windows due to the common blend door problem with 99-04 jeep grand cherokees. I have gone to several dealerships to have an estimate and have been quote over 1000.00 on all occasions. Although I am without heat that is not my concern. It is the safety concern of not having the ability to defrost windows during extremely cold temperatures. I feel that this is huge safety concern for customers living in cold areas on the us. This is a problem that jeep is aware of and happens on way too many vehicles to go unaddressed. Jeep should at least be forced to cover some of the cost for this costly defect. Please ensure that something is done about this.
Please accept this email as a request for help with a common problem concerning jeep grand cherokee owners and problems having to do with ?blend doors? In the HVAC system. My vehicle, which my wife drives, heats on the driver's side, but blows cold air on the passenger side. It occurred all at once. It is also a real safety hazard as it creates an icing hazard on the windshield. The cost of repair through a dealership appears to range from $900 to $1500. I have sent an email through the jeep.com website just before typing this to you. I also believe that the apparent inaction of the manufacturer to address this issue in a favorable manner is reckless endangerment of the general public. Since they are not addressing it many are seeking less expensive remedies and short-cut fixes, or attempting to do the repair on their own. I can see where this could then flood the used car market with faulty and shoddy repairs. I have to question whether or not it is cost effective to keep the vehicle after it is repaired. There are even numerous posts that indicate the dealerships are not fixing the correct problems with added expense to customers. And still others that indicate that the dealers do not want to spend the time to do the repairs due to the difficulty and time consumed, and the very real possibility that this repair will spark other problems. There are some who note that taking the dash out and reinstalling it causes all kinds of problems with malfunctioning controls. Again, it?s a real safety problem in northern areas of the country. And many people in these areas look for 4 wheel drive vehicles as a safety factor for driving in just those conditions when heat is needed in order to see clearly. It certainly raises the question of whether there have been accidents and injury from this kind of issue. I have not yet decided how to effectuate the repairs to my 2001 jeep grand cherokee limited.
Electric windows keep breaking- 4 times now in same vehicle- one window mechanism has been replaced twice now. First time it malfunctioned, the window automatically rolled all the way up, then made loud clunk sound and window dropped down into the door. This is a safety issue as someone's arm could get stuck with the window rolling up on its own as well as having back windows fall all the way down when my young daughter is in the rear seat.
Heater blend door inoperative a common defect in this model. Heat on drivers none on passengers still not corrected. I refuse to pay $1300. Repair bill on what is jeeps defect.
The 1999-2004 grand cherokee is built with blend doors to control the heater and AC function. The doors are controlled by a stepper motor that seeks an open and close setting every 20 times the jeep is started. The end points for open or closed are set by a plastic pin that is part of the plastic door assembly. When this pin breaks, the stop points become the open and closed position of the door. Eventually, the doors will break(see picture). The most common fail mode is for the broken door to fall to the bottom of the box, blocking the heater core no heat. Also, in this position, the door does not do an efficient job of blocking the heat input, and the AC efficiency suffers. The door can also hang in a position where it closes neither the heater core nor AC condenser inlets. When this happens, you have a constant mixture of heat and AC?too cold in the winter and too hot in the summer. - the factory solution is to replace the doors and housing with an upgraded part that has a stronger plastic pin to withstand the constant opening and closing when the stepper seeks its beginning position. The repair entails removing the dash panel, steering wheel, all vacuum and wiring harnesses, draining the coolant, evacuating the AC system, and finally removing and repairing the heater box. Quotes will range from $1200 to $2200 for the repair...if you can find someone willing to spend two days disassembling the car. It's not difficult, just detailed, and evacuating and refilling the AC refrigerant requires epa certification. Dealers don't like to do this because it ties up a technician for an extended period of time and the chances of missing a wire or messing up the re-assembly is high. This is a design flaw! They are aware of the problem and no longer use the same parts when they fix it. The consumer should not be responsible for the outrageous cost of covering their mistake.
Driving to school one day and heat stopped working on driver side. Started to blow cold air instead. The consequences are that it is really cold when driving in the winter. I am a college student and don't have the money to fix the mid-case blend assembly and the air recirculation assembly. Repair shop cost is $900.00.
Hvac, A/C, defrost, heat not functioning. Blend doors, recirculation doors failure at 60,421 mi. Dealer repaired and then failed again at 72,170 mi. Potential safety hazard in northern climates. Windshield cannot be cleared of snow & ice while driving.
No heat on drivers side. Passenger side marginally blows air. This is a recurring problem with this vehicle--all years! Jeep must be fully aware of it since there are so many complaints and they have a "fix", but at a high cost to the consumer. I will never buy another chrysler product again.
Heater does not work properly.
A component known as the heater system "blend doors" failed on my wife's 2001 jeep grand cherokee limited, purchased used in april, 2005. This failure causes a situation where no heated air is available to defrost/demist the vehicle's windows, thus potentially causing loss of visibility and a potentially serious accident. This problem is apparently caused by a design flaw in the grand cherokees heater system from 1999-on. This is so common on these vehicles that there is even an aftermarket fix kit available (vs. The $1,200 I was quoted by our local jeep dealer to fix the problem). This is clearly much more than an occupant comfort issue and, in my opinion, should have been treated by the manufacturer as a safety recall due to the danger to those both in the vehicle and otherwise. What we did not realize is that this is a problem that had been gradually happening virtually since we bought the vehicle until it eventually reached the point where the system completely failed.
Description : I own a 2001 jeep grand cherokee limited with 100,000 miles. The events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. Consequently,(1) the windshield and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. To correct this problem, a "blend air door" is necessary at a cost of approximately $1,200 inclusive of 7 hours of labor. According to the certified service department at the local jeep dealer and online forums, this has become a very common problem for 2000-2004 jeep grand cherokee limiteds with duel zone ventilation systems.
Tl*the contact owns a 2001 jeep grand cherokee. When the contact attempts to activate the heater in cold weather, it does not function properly. She also cannot defrost the windshield while driving at any speed. The mechanic stated that the blend air door caused the failure, which is common for the grand cherokee when it reaches 50,000 miles or greater. The current and failure mileages were 85,000.
My passenger side air vents suddenly started blowing cold air in 2005. When I took it to the shop I was told it was the blend door which would require removing the whole dash and cost approximately $800. I asked if there was a recall on this problem since it appeared to be a manufacturer's defective problem. I was told there was no recall, but that made no sense to me. I did some research and found that I am not alone in the problem. Something should be done about this because many people can't afford such a costly manufacturer's defect repair.
No events lead to this. Both front seat heaters stopped working. Very prone on jeeps. More recently, blend doors, heat/air controls stopped working. Half hot and half cold. Very prone to grand cherokee. Faulty design.
Heat never worked on passenger side of vehicle. Now told $1500 to fix. Living in warm climate allows for not fixing. Finding that many people experiencing same problem with this same vehicle. 2001 jeep grand cherokee w/dual climate control.
Heater on my 2001 jeep cherokee has gone out. Apparently it is a common problem and expensive to have repair. The motors that control the doors strip out & will not move. I have heard it is around 1500 dollars to have repaired at the dealership. I feel that there should be a recall to have this issue resolved.
My heat only comes rom one side of my 2001 jeep grand.
A/c blend door failure on 2001 jeep grand cherokee limited. $1300 to fix.
Tl*the contact owns a 2001 jeep grand cherokee. The contact stated that the front driver side window rolled down without warning. She was unable to roll it up using the electronic control. The dealer stated that the electric motor failed. Approximately one year later, the same failure occurred on the front passenger side window. As of october 26, 2007, the dealer had not repaired the vehicle. The failure mileage was 75,000 and current mileage was 80,000. Updated 12/12/07
Hvac system's blend door actuator for passenger side climate control has failed. Repair cost is well over $1000 and cannot be fixed by consumer. Many thousand customers reported problems with this exact system.
Incident: defog & heat does not work; had to drive 25 miles with windshield wipers on constantly in order to clear windshield, still did not do well even with newer wipers... 1) I woke up, started up jeep grand cherokee in order to defog windshield since it got cooler overnight leaving fog on windshield. 2) defog would not work, even though the vehicle had warmed up sufficiently and temp gauge indicated such as well. 3) had to take to dealer since regular mechanic could not perform service; replaced actuator, blend door and other parts. (unk if replaced parts are available since dealer performed service repair.
I turned on my heat one day and it was only cold air. Took it to jeep they said it was a blend door and a common problem.
Dash creeks after vehicle is turned off. Both passenger and driver side vents blow cold air regardless set climate control temperature or if A/C is on or not. Defroster vents blow only cold air.
Visibility: defroster/defogger system:windshield:blower ventilation blend door failure.
Defroster in jeep grand cherokee limited will not defrost passenger side window. This is a know defect in this model jeep and of course not covered by limited warranty. So now my wife can only drive the car during the summer months.
01 jeep grand cherokee limited v8 w/ climate control. Blenddoors or related components failed. Drivers side vents blow hot air, but passenger side blows cold air when heater is on. Prior to this, I had heard what sounded like plastic shattering one morning and every time the vehicle is shut off, the dash creeks for several minutes.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2001 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history