Jeep has a defective part in the operator assembly of its power windows which causes the window to fall into the full open position.
2001 Jeep Grand Cherokee visibility complaints
Page 9 of 9: complaints 221 to 245 of 245, newest first, as owners wrote them.
I have owned a jeep for 3 years. Since I have purchased the jeep I have had nothing but problems. The rotors went bad, the steering manifold went bad, the engine went bad, and the motor in the window went bad and broke. Now I have replaced my left rear brake light six or seven times. It slowly started to fade out, and now the entire light goes out at night when our lights are turned on and we have to depress the brake. It is also barely noticeable during the day. We thought we had a faulty wire, but when we took it to a shop to have them look at it, they said that in every jeep that has been brought in with the same problem has been the entire light and casing. The bulb gets too hot and warps the casing that holds the light. So the light no longer touches the casing and will no longer work. They told us also that our right rear light is warping also, so both of them need to be replaced. Shouldn't this be a recall, since it is happening to so many jeeps. And shouldn't it be a recall since they have a rebuilt one knowing the old ones are no good? I don't like it , I don't like knowing my tail lights are getting so hot that it is melting the casing. Could you please let me know about this!
I left my vehicle parked to go shopping, but upon arrival back to the vehicle I saw that my passenger side front window was halfway down. Upon further investigation I realized that what was wrong with my window had happened only 6 months earlier to the drivers side front window. The regulator or wire malfunctioned/snapped. I am having to pay to fix something that shouldn't just happen to both windows.
While driving down the road driver side window started to go down and would not go back up. The front door window regulator had to be replaced, along with three retainer door trim panels. This cost $324. In view of the number of complaints for this problem, a recall seems to be in line for the jeep grand cherokee 2001 model.
Driver's side power window failed operation. In the process of lowering the window I heard a series of grinding sounds and stopped the actions immediately. I then sought to raise the window, but nothing happened. The window is now in a fully open position and will not respond to any commands.
At 41000 miles just outside of the manufacturers warranty both the front passenger and drivers power window regulators failed. Like many of the others shown here, there was a pop and the window simply slid down into the door. The plastic piece that the "up" end of the cable attaches to broke on both regulators. To make matters worse the design allows the slack cable to jam up in the grooves damaging both the spool and the cable. It almost seems as if it's designed to fail and completely destroy itself. A simple fix would be to install metal eyelts on the ends of the cables and use screws to attached them to the lifting plate in place of the soft plastic used. Chrysler should be made to correct this for all vehicles that use this type of regulator.
Concerning my out of warranty 2001 jeep grande cherokee, since july 2003, and as recently as yesterday, all 4 of the side power windows developed broken mechanisms causing the window to slide into the door. The driver side window had the same problem a second time so it looks like this process is starting again. Total cost for these repairs are approximately $1,550.chrysler knows of these issues and will not recall or pay retroactively. Would love to recover these costs for a very poorly designed SUV.
This is the third failure of the power window regulators. Twice on the drivers window and once on the passenger window. The first incidence was covered under warranty at no cost. The other 2 were covered under extended warranty with copays. I understand that power windows fail but to have two on the drivers side go within an 18 month period is unacceptable. After reviewing other complaints this appears to be the norm versus the exception. There must be an obvious manufacturing defect which should be fixed at no cost to the consumer. Service manager advises this is a common occurance because the drivers window gets used the most. I have owned other vehicles with zero defects of this nature.
The front driver side window all the sudden started to slip down into the door and would not go back up again. I replaced the power window assembly for the front driver side window 2 months ago costing me $330. Now my front passenger window is doing the same thing.
The front, driver side window dropped into the door. This is the second window in my 2001 grand cherokee that has done this within the last month. All instances have occurred after warranty expiration and it costs about $200 just for the regulator. Looking at the broken regulator one can see that a plastic part where the cable is attached broke so the cable fell loose. As an engineer I know that plastic properties can vary from lot to lot resulting in inconsistant strength or the part is poorly designed. The third party repair service that replaced them said he replaces more regualtors on grand charokees than any other car.
The front, passenger side window dropped off its track and into the door. This is the third window in my 2001 grand cherokee that has done this within the last 12 months. First the front driver side window, and then the rear driver side window did the same thing. All instances have occurred after warranty expiration and it costs $360 to replace the window regulator each time. Email inquiries to chrysler after each occurance have yielded nothing more than an apology for my troubles. I think there is a defect with the window regulator, and expect the fourth window to break at any time.
Between july 2003 and today, my 2001 jeep cherokee laredo has "popped and dropped" 3 windows (I.e. The regulator motor broke and the window dropped into the door leaving me unable to roll up the window) - first the front passenger side window last august, then the left rear passenger window in november, and today the driver side front window. The first was covered under warrantee, but the second two were under extended warranty with a $100 copay for each incident. Avondale chrysler jeep in arizona completed the first two repairs and is in the process of repairing the third incident.
Both the driver's side front and rear window motors have had to be replaced
Driver's side power window failed and fell in becoming useless. Happened in winter with weather -10 degrees.
Consumer noticed while traveling heat was blowing without any indication that heat changed into cold air. Dealership was contacted, and stated part was on two week back order.
Driver side window feel and would not go up. 23208 miles on truck and the dealer replaced regulator, in accordance with service order. One year later same thing happen to the other side with 32240 miles on the truck. Of course this one is out of pocket expence. This is without a doubt manufacture defect and needs to be corrected by the manufacture of the truck and not the consumer. I have also had front brake rotors changed by the dealer twice until I purchased after market pads and rotors to fix the brakes myself. No problem with brakes for two years now.
Consumer complained about electrical problems. Air conditioner regulator and fan stopped working. Also, consumer had to replace both driver's side and passenger's side window switch regulator.
Without any indication driver's window fell inside the door. Passenger's side failed the same way. Vehicle had been serviced, and motor was replaced.
First the front passenger side window went out and would not roll up, they replaced the window relay, then not even a month later the driver side window did the same thing. After my dad took it apart the relay he found that was not the motor at all but the bosch gear & cable were defective, and probably from the beginning because the very start of the cable was totally pinched and caused the whole cable to get bond.
Consumer states that rotors has been replaced three times, calipers also has been replaced three times. On two occasions the passenger side regulator broke, and the window came down and would not go back up. Also, once on the driver's side. The vehicle is in the shop again for the rotors.
Driver side power window suddenly stopped working at 43,553 and chrysler refuses to correct obvious defect. I have relatives with same year model that had same problem as well when I spoke to serviceman at local dealership he told me they see this problem often.
All four power windows failed. *nlm *cb
While driving, consumer applied brakes and without warning brakes made noise and skipped. *ak the rear axle seals were leaking. Left front out side mirror was loose. The right front window rattles. The rear hatch light was inoperable. The brakes pulsated and the rotors were resurfaced. Shock absorber makes noise when hitting slight bumps. The vehicle rattle in front at 15-30 MPH. The front tires were wearing out due to misalignment. The vehicle was hard to start after warmed up.
While driving at night or day,dashboard lights go out/ loses power in vehicle/ unable to wind window down/ open doors, and headlights go out. Dealer contacted, cannot fix problem.
I went to grayson jeep and reported that I had possible safety issues with my vehicle that needed to be addressed. The assistant service manager refused to look at my vehicle and said that I needed an appointment to be seen. However, the dealership has no "by appointment only" policy. I asked to speak to the service manager. When the service manager came out (j.r. Laudermilk), I told him the situation and he responded by saying that they were not going to work on my vehicle so I should leave the property. I asked him on what grounds he refused to work on my vehicle and he responded by saying that they were an independantly owned dealership and he did not have to honor my warranty if he didn't want to. I refused to leave the dealership until I received the owners name and number. After calling the owner to discuss the situation with him he has failed to return my calls. The dealership should be held responsible for failing to respond to a safety related issue without grounds for doing so. No safety defect mentioned.
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