Tl*the contact owns a 2003 jeep grand cherokee. The contact heard a squeaking noise coming from the front end of the vehicle while driving 20 MPH. She stated that the vehicle rides roughly. When the brake pedal is depressed, the vehicle makes a snapping noise. The dealer stated that the front brakes pulsate. Approximately one year ago, the brakes, front rotors, and pads were replaced. The current and failure mileages were 30,470.
2003 Jeep Grand Cherokee brakes complaints
Page 2 of 4: complaints 11 to 40 of 71, newest first, as owners wrote them.
Brake rotor warpage.
Tl* - the contact stated that the brake rotors were replaced on april 3, 2006 at 21,294 miles. The contact emphasized that neither weather nor speed were factors in the brake failure. While driving at 40 MPH the brakes would pulsate. After having the repair work performed the contact received recall concerning brake rotors. The contact stated that she would like to be reimbursed. Updated 1/29/2007 - all four rotors had warped.
Tl* - the contact complained about excessive wear on the brake rotors. The contact stated that he only has 20,000 miles on the vehicle. The contact received a letter from the manufacturer stating that the cherokee model vehicles had failures due to defective front brakes, and that the contact should bring the vehicleto the dealership and have it checked. The contact brought the vehicle to the dealership on 8/11/06, and they test drove the vehicle which confirmed that all four rotors were out of ground and needed to be replaced, but the dealership would not cover the expense.
2003 grand cherokee engine over heated when slowing down. *ts the cooling fan relay and cooling fan module was replaced. The hood would not stay open. The dealer replaced the hood props. The front rotors were out of round.
Dt*: the contact stated when the brake was applied, the pedal and the front end shimmied while traveling 50 MPH. The dealership determined that the rotors were too thin to be filed down and needed to be replaced. Updated 10/25/2006 -
Dt*: the contact stated while the brake pedal was applied, there was a vibration. The vehicle has not been inspected by a mechanic. The rotors were replaced. Updated
I own a 2003 jeep grand cherokee limited with 16,168 miles. My driving pattern for the past year has been within downtown city limits and connecting freeways where speeds over 50 miles per hour are rare due to traffic congestion. On a recent interstate trip when I apply the brakes at speeds above 45 MPH they pulsated and the front end would shake violently each time the brakes were applied. I immediately took the vehicle to a jeep dealer for an inspection. The car had warped front brake rotors. Prior to proceeding with the repair I contacted daimler chrysler to authorize the repair at their cost as the problem is a known design/manufacturing defect affecting 1999 through 2004 grand cherokees. After over an hour on the, phone they authorized replacement rotors as a goodwill repair albeit with the original defective rotor design. I learned from the dealer service rep their service department has replaced the rotors in about four thousand 1999 -2004 model grand cherokees. This is essentially a 100% failure rate. Any abnormal brake operation is a potential safety issue. Stopping distance will be increased by compromised inefficiency of the warped rotor against the disc. From a human factor standpoint the driver is distracted at a critical point in bringing the vehicle to a stop. Instinct may cause the driver to ease off the brakes to reduce the vibration thereby risking a collision or loss of control and veer into opposing traffic. I understand from the dealer there is an after-market fix to the factory rotors. Daimler chrysler should on their own provided an engineering change to existing replacement rotors to correct the heat problem and in the absence of such the federal safety agency should take appropriate action. Has the manufacturer filed an early warning report on the brake pulsation problem? *jb
Dt*: the contact stated while attempting to apply brake pressure at various speeds the brakes vibrated. This occurred without warning during normal braking on normal roads. The dealership determined the brakes and pads needed to be replaced. The manufacturer was alerted.
Total brake failure with no warning. Turned out that the brake booster hose had fallen off its connection.
On 03-19-04 I took my jeep for repair because the brakes were pulsating. On 07-12-04 I made a return visit because the brakes were pulsating again. On 04-13-05 I return because the brakes were pulsating again. The third trip to salerno duane came nine months later, on april 13, 2005 at 22,731 miles. Again, service advisor reported that the front rotors were rough and were resurfaced. When asked if this work would be covered by a warranty as well, which was obviously necessary due to past experience, manager said she believed it would be. When I requested documentation as proof to that statement, she refused. I then asked to speak to the service manager, a mr. G who was, less than professional is an understatement, just plain rude is more accurate. He refused to warranty the work that had been done on my vehicle stating the problem was not salerno duane, but possibly a chrysler defect. As of april 2006 I am experiencing the same problem of my brakes pulsating. I phoned salerno duane on april 5, 2006 and spoke to service manager and she informed me the work will not be warranted and I will be charged for the repairs. Being this is an ongoing problem I feel that this repair should be the car dealer responsibility. I am afraid to continue driving this vehicle for I feel it is very unsafe for my family and for other motorist and pedestrians on the road. I would very much appreciate you assistance in resolving this ongoing and unsafe problem. I have records and documentations for all these incidents.
The front brake rotors became warped and needed to be replaced at only 23000 miles. The rotors warped because of heat build up during braking,and the dealer replaced them with vented rotors to avoid this in the future. Pads and all other brake components were fine. I have learned of several other jeep gr cher owners who experienced the same problem, and I believe that a car of this size should have had vented rotors installed at the time it was assembled.
When applying the brakes at high speed the vehicle would shake and vibrate violently. At low speeds using the brakes the vehicle would pulsate slowly forward while removing pressure from the brake pedal. The conditions continued to get worse especially the vibrations and shaking at high speed braking. I brought the vehicle back to the dealership at 19,000 (roughly) where they proceeded to tell me that the rotors were severely warped and would need to be replaced along with the pads. I asked why they are warped beyond serviceability and they stated this is a know problem. I wrote to diamlerchrysler as well trying to get some type of refund back after spending $550 on the parts and labor for something that I feel was a quality issue to begin with. They stated rotors warp due to various driving conditions. I disagree, it is poor quality materials being used. They will lose my business over this. The reason I bought a new vehicle was to avoid costly repairs for a few years.
Touching the brakes at high speeds causes shaking and shuddering of the entire vehicle making it difficult to maintain control during emergency stopping. Brake rotors were replaced at 7500 miles and now need replacing again at 30000. The dealer says that all 2003 jeeps have this problem. They say that the problem is poor design of the factory rotors. I can not believe that emergency stopping and anti-lock brake function is not affected by this. Jeep says that this is just a nuisance. How can this not be a safety issue?
When the consumer applied the brakes, the vehicle started to vibrate severely. The consumer took the vehicle to dealership and was informed by mechanic that rotors had warped unevenly and excessively. The rotors replaced on 4/21/05. *jb
Dt: consumer owned a 2003 jeep grand cherokee,, it had 50,000 miles on it. Vehicle has gone through three sets of rotors. When braking the vehicle shook;. Rotors were first replaced at 18,000 miles. The second time they were replaced 35,000 miles, and the rotors needed to be replaced again. Consumer stated the wheels were chrome, and the front were black like carbon has got on them. The rear wheels were still shiny. Three sets on the front and one set on the rear were replaced. The brake pads were effective, but the rotors were warped. The vehicle is currently at the firestone service center.
My 2003 jeep grand cherokee has faulty brake rotors. When the brakes are applied at speeds above 35 MPH, the car shakes and control of the car is lost. It does not stop properly or quickly. The dealer replaced the first set of rotors and brakes at 9,000 miles. The same problem is happening again at 17,000 miles. The dealer and chryslerdaimler corp. Is not accepting any responsibility in the defective brake rotors. (the is a class action law suit against chryslerdaimler corp. Currently).
The front brakes on the consumers 2003 jeep cherokee wore out irregularly.(nar) *jb the front brake rotors caused the vehicle to shimmy excessively especially at higher speeds. Each time the vibration would take place, the front rotors would have to be replaced. The consumer requested a refund of repair monies. The chrome peeled off of the wheels. *sc
My problems began at 9300 miles. Brakes pulsating and shaking in the steering. Front rotors where warped and needed to be resurfaced. Had front rotors resurfaced 2 times and replaced 1 time, all occured under 20,000 miles. At 21,000 miles the rear rotors where resurfaced and now I have to return to the service center for the fifth time with 23000 miles on my vehicle brakes are pulsating again. Found that there was a service bulletin that was issued on dec.02 regarding front brakes pulsating during light to moderate brake application for 1999 to 2002 jeep grand cherokees. This is due to excessive thickness variation of the brake rotors. Obviously this problem still exists in 2003 models and daimlerchyrsler still refuses to fix the problem at no cost to the consumer.
I have had to replace the rotors on my 2003 jeep grand cherokee twice now, after having them re-surfaced as well - none of which jeep would cover under warrenty even though "it's a known problem".
2003 model jeep grand cherokee overland shakes at high speeds when braking approximately every 9,000 miles. Dealer replaced front brake rotors and pads at 9300 and 18,000 miles. Now vehicle has 24,000 miles, it shakes when braking again at high speeds and dealer states it is out of warranty. They may or may not repair the brakes this time. Brake rotors should not need to be replaced every 9,000 miles. The excessive shaking caused by the defective brake system could cause serious personal injury to occupants of the vehicle or others who are on the road.
I own a 2003 jeep grand cherokee limited, which I purchased brand new, and I have had to replace the front brakes and rotors at least four to five times. The car only has 43,000 miles on it and it is now in need of new front brakes and rotors again. Every time the brakes have been replaced, they have been done at no cost except for the last time. We had to pay for the parts and the dealer paid for the service. The dealer at that point advised us that we were on our own after that. Needless to say, we have been greatly inconvenienced by this and don't feel that it is fair to have to replace the brakes and rotors so often after normal use. Furthermore, we feel that this is a design flaw with the vehicle and we have been told by the dealer that they can't do much about this and that a lot of people have the same problem and that chrysler hasn't stepped up to the plate to do anything. I feel that this is a serious potential safety threat and that we are one of only a few affected. Please advise
Shaking would occur when attempting to stop the vehicle. The driver took the vehicle to the dealer for inspection, and the mechanic determined that the rotors needed to be replaced. *ak the steering wheel would shake. The first time the vehicle was taken to the dealer under warranty, the drums were changed in which the vehicle was under 10k miles. *sc
Service brakes ? Problem with rotors. Very dangerous front wheel wobble when breaks are touched at high speeds. Also have slow pulse pressure on brake peddle at low stopping speed due to rotors that have warped, again. *ak had to fight with dealership to resurface rotors at 20k and they have again rewarpped at 24k causing an intermittent high speed wobble when the breaks are touched. We had a 2002 model and the dealership told us that that after replacing the rotors twice, on this vehicle, this was a known issue with jeep and was due to the poor quality of material used in the rotors that cause them to warp. Car is in our local installer today installing better quality rotors and brake pads. My question is why no recall if this is an old problem with almost every jeep grand cherokee that is out there.
2003 jeep grand cherokee problems with front brake disc pulsating.*mr the dealer resurfaced the front rotors under warranty, however the manufacturer will not take responsibility, even though they are aware there is a problem.
I own two jeep grand cherokees 2003 models, both purchased in dec 2002. Both of these vehicles have had brake problems, consisting of warpped brake rotors. I have owned 9 jeep grand cherokees since 1992. 6 of the nine jeeps have had brake problems. 4 of those jeeps have had their brakes repaired or replaced at no charge to me. However the 2003 jeeps I currently own have the same problem. I have had them both repaired in 2004 and I am having the same problem in 2005. One of the jeeps has 13,000 miles since the 2004 repair and the second one has 7570 miles on it since the 2004 repair. My understanding of the problem is that the calipers used to apply pressure to the brake pads never fully release, therefore there is always some pressure being applied to the rotor and the rotor is warpped from the heat caused by the pad being constantly in contact with the rotor.
I own two jeep grand cherokees 2003 models, both purchased in dec 2002. Both of these vehicles have had brake problems, consisting of warpped brake rotors. I have owned 9 jeep grand cherokees since 1992. 6 of the nine jeeps have had brake problems. 4 of those jeeps have had their brakes repaired or replaced at no charge to me. However the 2003 jeeps I currently own have the same problem. I have had them both repaired in 2004 and I am having the same problem in 2005. One of the jeeps has 13,000 miles since the 2004 repair and the second one has 7570 miles on it since the 2004 repair. My understanding of the problem is that the calipers used to apply pressure to the brake pads never fully release, therefore there is always some pressure being applied to the rotor and the rotor is warpped from the heat caused by the pad being constantly in contact with the rotor.
After conducting business at a drive in bank consumer proceeded to leave. Consumer placed foot on the accelerator and the vehicle accelerated. Then, he applied the emergency brake, however, it did not stop the vehicle. It stroke a four foot embankment, the only thing that stopped the vehicle was a concrete retaining wall, which was struck at 30 MPH. Upon impact, the air bags did not deploy, the emergency brake and the anti lock brakes did not kick in.
2003 jeep grand cherokee into service department with approx. 18,000 miles. It went in for scheduled maintenance. I also stated that there was a chirping noise in the passenger door area. After inspection, the service department informed me that the brake pads and brake rotors would have to be replaced. If this is true, it indicates to me that there is a manufacturing problem or a brake problem. Either way, I, as a consumer, do not feel responsible for the dealership wanting me to pay to repair the vehicle. The vehicle remains to sit at the deralership.
There is either a design or manufacturing defect in the brake rotors/calipers of the recent jeep grand cherokee. The brake rotors have been replaced on three separate occasions in the first 18 months (july 2003, dec. 2003, june 2004), and I have just been informed by the dealer, on february 10, 2005, that the brake pads are thin and the front rotors are rusted and warped and need replacement again. This will be the fourth time, and my car presently has 28,000 miles on it. It is a 2003 jeep grand cherokee that I purchased in october 2002 from central auto group in norwood, massachusetts. The warranty does not cover future repairs, and I have been told by the manufacturer, daimler chrysler that there is nothing it can do but that I will need to have the rotors replaced at my own cost. The central auto group service manager told me that the calipers and brakes had been re-designed a few years ago. I also understand many other drivers have had similar issues and that chrysler issued a technical service bulletin on june 10, 2002 regarding this issue.
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