The front rotors warped. Consumer stated that this will be the second time replacing the front rotors. Also, after 10,000 miles they needed to be replaced.
2003 Jeep Grand Cherokee brakes complaints
Page 3 of 4: complaints 41 to 70 of 71, newest first, as owners wrote them.
At 18,000 miles the brakes had to be replaced twice. Consumer contacted jeep, and they will not do anything to assist the consumer.
When the consumer applied the brakes from 60 MPH the front end of the vehicle would vibrate and pulsate. The vehicle's rotors were replaced several times. *nm the consumer has had to change the rotors every 5000 miles.
Vehicle shook uncontrollably. Consumer was able to maintain control the vehicle, and drove it to the dealer. Mechanic determined that brake pads and rotors needed to be replaced. Consumer informed the mechanic that this problem happened at 13,000 miles, and brake pads and rotors were replaced. Currently, at 20,000 miles the problem resurfaced again. Mechanic advised the consumer that he was financially responsible for the repairs.
Have owned a 2003 jeep grand cherokee for approximately 2 years. At 11,000 miles had a moderate pulsation of brake pedal with moderate vibration and steering wheel shaking. Dealer repaired under warranty by turning front rotors that they said were warped. After approximately 10,000 more miles same problem with same result. Dealer said that they understood the problem, but chrysler had decided due to so many complaints they were only going to warrant for first 12,000 miles/12 months. I paid for repair. After approximately another 10,000 miles the problem recurred. It is so sever that at braking of approximately 45 MPH and over the vehicle is hard to control and, when the steering wheel is turned looses it vibrates uncontrollably. If you are making a turn while braking in that situation, a less experienced driver or one not expecting it could lose control of the vehicle. Filed complaint with chrysler and they allege it was due to driving conditions. The first 3,000 miles were highway miles as well and many of the others since the vehicle is driven regularly long distances on the interstate. I do not ride the brakes, brake hard, or drive with two feet.
The front rotors on my 2003 jeep grand cherokee warped out of tolerance before reaching 20,000 miles. While the braking ability did not appear to be impaired, the shuddering in the steering wheel while braking was a concern.
The vehicle shimmied when the brakes were applied at 30-60 MPH. The vehicle was taken to the dealer, who turned both front rotors because they were out of round. This work was done at 18,000 miles. Currently, at 24,000 miles the problem recurred. *ak
At approximately 14,000 miles, my 2003 jeep grand cherokee began to pulse when I hit the brakes. This caused the whole car to shake and scared my wife, and my two young daughters. I took the car to the jeep chrysler dealership. They said the rotors had to be resurfaced. For a brand new car, I feel the rotors are defective. They should not need resurfacing so soon. They also claimed that nothing was wrong with the brake pads. This implied that I was hard on my brakes. I have driven a ford, a toyota, a saab, mercury, bmw and other models. This has never happened before. I also found in my research that other people have had the same experience with the jeep grand cherokee as I have-low mileage the rotors had to be resurfaced. I contacted the jeep chrysler company. They have refused to admit wrong doing. I feel this is a safety hazard due to a defective product. I would appreciate if ntsb would look into this matter.
New 2003 jeep grand cherockee overland - 18,000 miles - normal driving conditions - about one month ago we noticed a pulsating action when braking - then, while driving at 45-55 MPH and acting on the brakes the vehicle steering started shaking hard - two days later we took the jeep to the dealership and they changed the front pads (also if still good) and resurfaced the rotors at a cost of $ 300.00. Reading on your web site, about other drivers complaints, I am afraid this is not the end of the story.
Brake rotors and pads worn out at 22000 miles.
When the consumer applied the brakes, the vehicle stopped slowly with pulsation. The surging has occurred many times since owning the vehicle. The consumer found that the rotors were out of round. *jb the front rotors warped in the first 10k miles. The dealer suggested that the problem was form the heat from non-asbestos pads. *sc
Brake pad and rotor failure after one year and four months of vehicle service. After further research, it has been determined that this is a known problem with the jeep grand cherokee - all years (internet based research) the manufacturer was contacted and they said that these parts (brakes and rotors) are only warranteed for one year or 12k miles. Most other parts are warranteed for 3 years and 36k miles. This problem is known by the manufactuer (chrysler) and they have had this safety problem for years of production with this model. Both the dealership and the manufactuer refuse to repair the vehicle under warranty. Due to this known safety issue by chrysler and their greatly reduced warranty coverage on just these items (which indicates their knowledge of the problem) it is determined that a safety issue exists that could have or already has caused injury to others.
Rotors on my 2003 jeep grand cherokee will have to be replaced for the third time. First time brakes went bad starting at 10,000, had them replaced at 12,200 dealer paid, second time rotors went bad after 5000 mi. I had to call chrysler took 40 minutes. They would only pay for parts, stated he was going out on a limb. Rotors are bad again after only 4000 mi.
We have a 2003 jeep grand cherokee larado. The brakes had to be replaced at 21,000 miles due to warped rotors. The rotors were turned. By 22,500 miles they again started vibrating the front end. We were on a long trip and by 26,000 miles the front end was shaking violently each time the brakes were applied. The dealer did replace the brakes at no cost and installed new rotors.
While applying the brakes steering wheel started shaking uncontrollably. Consumer was able to maintain control of the vehicle, and drove it home. Consumer contacted the dealer, and informed him that this problem occurred more than once, and still had not been resolved.
Vehicle shakes when breaking over 45 MPH. Dealer has stated warped rotors as the cause. Vehicle has 26,000 miles and rotors were out of warrant at 12,000 miles.
While driving 45 MPH, consumer noticed after depressing the brakes vehicle steering wheel began to shake hard. Vehicle was sent to a service technician and said that the brake rotors needed to be replaced.
Brake pedal pulsated and the steering wheel vibrated when the pedal was depressed. The pulsation and vibration was worse when the pedal was depressed at highway speeds. Vehicle was uncontrollable. This problem occurred because the brake rotors warped.
At 5000 miles, vehicle shimmied when brakes were applied at 50 MPH. After repairs were done the problem recurred 11,000 miles later. Dealership has replaced the rotors on numerous occasions.
Had to resurface the 2 front rotors after only 13000 miles.
I have made 4 trips to the service department for a problem with my brakes. The car shakes when pressure is gently applied to the brakes. The dealer has done nothing except replacing the rotors and the gear box. The problem has not been solved. Also, the car makes a loud klunking noise when the car is put into reverse or taken out of reverse. Once again, the dealer says it is normally, depsite the fact any normal person could tell something is definetly wrong with the transmission.
When braking vehicle and the steering wheel pulsated. Vehicle was taken to the dealer, where the mechanic determined that the front rotors were warped. The mechanic shaved the rotors to remedy the problem. *ak
My 2003 jeep grand cherokee has warped brake rotors at 27,000 miles, and from every thing I have read on this car I suspect it is not the first time since I bought the car at 16,000 miles. These brake rotors are defective, and very dangerous in my opinion. What do you think?
I have had my jeep grand cherokee for lease than a year, my 4th set of front rotors are warped. First set replaced at 11k mi, 2nd at 23k and now at 31k the dealer says they are out of warranty. I asked how come I can't even get 12k on rotors and they say my driving is bad, I'm going to complain to jeep, I'm almost ready to dump this car and never buy a daimler chrysler again.
I hope you can help me, my sister and I purchased 2, 2003 jeep grand cherokee's, we both have around 18,000 miles and each time we bring our vehicle to the dealer for an oil change the rotors either need to be refaced or replaced. This is crazy and drives us up a wall. It is terrible to drive when the vehicle pulsates and shakes. Just last week the dealership replaced all the rotors because they were so warped. This was the third complaint in a year and they said that the rotors were no longer under warranty and that my driving is damaging them. So I said could it be a problem that jeep is having and they said no, I then said well than why does my sister have the same problem with her vehicle and they said well she needs to slow down too! This is crazy there is a history of this problem and it should be resolved I know in the past jeep's have had problems with rotors, does the 2003 have a history of this?
Consumer complained about brake rotors problem. Rotors warped after 18,000 miles.
I took my vehicle in for the routine oil change at the dealership I purchase the vehicle. After that day, the vehicle vibrates to the point you cannot play a cd. They are telling me this is how the vehicle performs. I have been to the dealership many times with the same response. I also have taken it to other chrysler dealership with the same answer, it seems that the answer is the same after they look at the repair history. I also have met with the chrysler marketing rep twice, and the dealership told me that the chrysler technical rep drove the vehicle. Yet when I requested a encounter with him they declaim and said there is no technical rep. I also met with the general manager from the dealership twice, sales manager many times, I need this to be look into because I think my vehicle was tampered with, because if it was running like this when I bought it I would have not bought it. The vibration is getting worst. I do have a extended warranty, that I cannot use because they refuse to even look at the vehicle. Their solution was to sell me another vehicle, which I declined because they wanted more money down. Why should I buy another vehicle when I have a new one that they destroyed.
Brakes shimmy, less than 24k miles and on 3 sets of front rotors, they warped.
2003 jeep grand cherokee limited 1.cruise control kicks out when on the highway driving 2.front end makes horrible noises when turning 3.dash rattles 4. Had to replace brake linings and rotors at 7000 miles 5.rear end howls 6. Transmission does not shift right
When braking, the pedal felt soft and intermittently the driver would simultaneously apply the accelerator pedal. This caused the vehicle to lurch forward. The dealer was notified and informed the consumer that the brake pedal was a normal characteristic of the vehicle. Nothing was said concerning the brake and the accelerator pedal being too close. *ph the dealer verified that the 2003 models had softer brake pedal than the previous year models. The pedal was so low that it was easy to hit the gas pedal. *scc
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