Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer had not been made aware of the problem. The contact had not experienced a failure.
2004 Jeep Grand Cherokee airbags complaints
Page 10 of 12: complaints 251 to 280 of 326, newest first, as owners wrote them.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 12v527000 (air bags) had exceeded a reasonable time for repair. The contact received the recall letter one year ago. The dealer and the manufacturer advised the contact that the part was not available for repair. Updated 2/27/14*cn updated 3/10/2014
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The dealer stated that the air bag module would need to be replaced. There was a recall for the air bag failure under the federal safety agency campaign number: 12v527000 (air bags) but the part needed to complete the repair was not available. The contact was notified one year later that the recall repairs could be performed and the parts had become available. The vehicle was taken to the dealer for recall service however, the air bag warning light remained illuminated after the repairs. The dealer stated that they only installed a jumper harness that disabled the air bag entirely. The contact believed the recall service was unacceptable because instead of repairing the air bag, the air bag was completely disabled and would not deploy in the event of a crash, presenting a safety hazard. The vehicle was not further repaired. The approximate failure mileage was 50,000.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 12v527000 (air bags) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2012, there should have been a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
2004 jeep grand cherokee. Consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer stated there has been no follow-up instructions from chrysler concerning the recall and no repairs have been made.
2004 jeep grand cherokee. Consumer writes in regards to air bag system control module recall notice. *smd the consumer stated he received the recall notice, over a year ago. To date, the parts are still not available.
Received safety recall m35/the federal safety agency 12v‑527 on 2/4/2014 indicating the airbag system (occupant restraint control module) may experience a front airbag and/or seatbelt pretensioner inadvertent deployment. An inadvertent deployment while driving could distract driver and cause a crash without warning. On 2/5/2014, I contacted dealer (pearson jeep/chrysler 8250 broad st. Richmond, va). Dealer's response was "there are no parts available for that repair". Why is this an issue when a crash could happen anytime the vehicle is in use without the immediate repair? I find that unsatisfactory and a discredit to the jeep/chrysler company which I have patronized for nearly 20 years. I anxiously await to hear your response. ...........a very concerned customer!!!
Tl* the contact owns a 2004 jeep grand cherokee. The contact received recall notification for the federal safety agency campaign number: 12v527000 (air bags) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to be available. The manufacturer was made aware of the problem. There are no failures at this time.
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 12v527000 (air bag) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
We slipped on some black ice and the jeep went up a hill and then we flipped and landed upside down. This is the second time this happened the other time was last year feb 18 2013 when my 2001 jeep grand cherokee rolled over three times before landing upside down. Last year it was me and my 3 sons. Thus year it was me and my husband. I injured my leg and back. Also neither times did the air bags deploy.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the parts needed to complete the federal safety agency campaign id number 12v527000 (air bags) was unavailable to perform the repair. The dealer was unable to provide an expected date for when the remedy part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure. Updated 3/12/14*cn the cnsumer stated the vehicle was fixed on 02/17/14
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 12v527000(air bags) had exceeded a reasonable time for repair. The dealer and manufacturer both stated that the part was not available for repair. The vehicle was not repaired. The contact had not experienced a failure.
Have been to chrysler dealer for recall info received on air bags and set up replacement appointment,arrived then dealer said tried to use parts from another model to fix??come on!!didn't have parts ,would order right parts and call that was 3 months ago!!!great dealer wanted to fix my gear box instead on jeep!was so crazy of a service call.the service rep was not trust worthy after that but now trust shot with lack of follow up on parts!tks chrysler /jeep service rep!.
Received notice 11/8/12 that the federal safety agency campaign number 12v527000 was issued for a recall of 2004 jeep grand cherokee on which a component in the air bag control module may fail causing airbag deployment. Although we have received numerous notices, since january 2013 and as recently as january 2, 2014, from chrysler corporation and both local chrysler dealers, to alert us to this recall, upon attempting to schedule our jeep for recall resolution our local dealers have been unable to schedule that resolution. Both dealers claim that no parts are available "yet" to service the recall. This claim as been stated by the dealers every four months since january 2013 and again as recently as january 4, 2014. It appears to me as a consumer that chrysler has no intention of providing the means to resolve this recall.
2004 jeep grand cherokee. Consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer stated he called the dealer 4 times, only to be told the parts were on back order.
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 12v527000 (air bags) in october 2012. The contact stated that he attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact did not experience the failure.
Tl* the contact owns a 2004 jeep cherokee laredo. The contact stated that he received notification of the federal safety agency campaign number: 12v527000 (air bags) and the parts were not available. The contact also mentioned that the dealer had not contacted him for the recall repair and he had not experienced a failure. The manufacturer was notified.
Received a notice of recall (m35) letter from chrysler around december 2012 after it was announced on the news in september of 2012. I brought my vehicle to the dealer and they verified that my vehicle is part of the recall. It is now december 2013 and the recall has not been resolved. I call the dealer and the dealer is still telling me they don't have the part to correct the recall. I'm now worried about the chance that I may be in an accident and there are no airbags or side curtain airbags to protect me and my family.
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number 12v527000 (air bags) and was recently informed by the manufacturer that the part was not available. An arrival date could not be provided. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that in august 2013, he received notification of the federal safety agency campaign number: 12v527000 (air bags ). The contact stated that he attempted to have the vehicle repaired on numerous occasions but the manufacturer stated that they were not manufacturing parts for the recall. The vehicle was not repaired. The contact did not experience the failure. The VIN was unavailable.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign number: 12v527000 (air bags) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2012, there should have been a remedy available before november 2013. The contact had experienced a failure where the air bag warning light was illuminated. The approximate failure mileage was 87,000 and the current mileage was 92,000.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated while at a stop light the air bag warning light illuminated. The passenger and the drivers side air bag deployed simultaneously. The vehicle was taken to the dealer to have a diagnostic test performed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 160,000.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 12v527000 (air bags ) but was informed that the parts were not available and a second notice would be sent when the did become available. The contact felt that since the failure was reported in november of 2012, there should have been a remedy available before october 2013. The contact had not experienced the failure. The current mileage was 82,000.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that he received notification of the federal safety agency campaign number: 12v527000 (air bags) and stated that the parts were not available. The contact stated that he had not experienced a failure.
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 12v527000 (air bags) in the mail several months ago and stated the dealer informed her the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that he received notification of the federal safety agency campaign number: 12v527000 (air bags) and stated that the parts were not available. The contact also mentioned that he was experiencing problems with the vehicle and the air bag warning light illuminated intermittently. The manufacturer was notified. The approximate failure and current mileage was 98,000. ...updated 11-12-13
Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the federal safety agency campaign id number: 12v527000 (air bags) had exceeded a reasonable time for repair. The recall letter was received over a year ago, in which the dealer advised that the part was not available for repair. The contact had not experienced a failure.
The air bag has not deployed, yet. I recieved a recall notice jan. 1st 2013 and have not been contacted by anyone since. I would like to know the status of recall m35/the federal safety agency 12v‑527. Next week will be ten months of which I have been driving this defective vehicle. I would appreciate any information about this recall. Thanks,
I was driving home from a camping trip with my family on 9/2/13 on hwy 2 in laurel hill, fl, traveling approximately 50 MPH on a two-lane road when the air bag light on the dashboard illuminated and shortly thereafter the driver-side airbag deployed. Nanoseconds later the passenger-side airbag deployed. I managed to keep from running off the road and pulled off onto the narrow shoulder. My wife's knee was hurt pretty badly as the dash opened up and hit her knee when the airbag deployed tearing the skin off her left knee and bruising both the knee and surrounding tissue and the inner portion of her right knee as well. Her injury did not require any hospitalization. I contacted chrysler because I read online that there was a recall (m35) that affected my year model and make. They told me that my VIN was not included in the recall though our experience seemed to match up with the recall. The jeep is currently at the dealership following an inspection and the case remains open.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that he received notification of the federal safety agency campaign id number: 12v527000 (air bags) and was advised that the parts were not available. The contact stated had not experienced a failure.
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