Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lakeshore chrysler jeep dodge ram fiat (330 e howze beach rd, slidell, la 70461, (985) 641-9595) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. **tr the consumer stated the vehicle was repaired.
2004 Jeep Grand Cherokee airbags complaints
Page 2 of 12: complaints 11 to 40 of 326, newest first, as owners wrote them.
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags); which indicated that the parts to do the repair were unavailable. The dealer and manufacturer were not notified. The contact had not experienced a failure. Parts distribution disconnect.
2004 jeep grand cherokee. Consumer writes in regards to vehicle accident - airbag and seat belt defect. *ld
Had a car accident few days ago and the air bags did not deployed at either side. Also, the steering column is stack in lower level, the mechanic said it is broken inside, needed to be replaced.
Tl* the contact owns a 2004 jeep grand cherokee. While the contact's friend was accelerating from a stop sign, another truck crashed into the front side of the contact's vehicle. None of the air bags deployed. A police report was filed. There were no injuries. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was 204,955.
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to dick poe chrysler jeep at 6501 montana ave, el paso, tx 79925 (915) 778-9331 where the vehicle was scheduled to be repaired but the dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. (parts distribution disconnect). Updated 09/06/17 *bf
Tl* the contact owned a 2004 jeep grand cherokee. The contact stated that while driving at 45 MPH, another vehicle swerved into her lane and crashed into her vehicle. The vehicle rolled over several times before coming to a complete stop. The air bag warning light was illuminated prior to the crash. The VIN was included in the federal safety agency campaign number: 15v673000 (air bags) which was scheduled to be performed the week of the crash. The air bags did not deploy. A police report was filed. The driver sustained a concussion. No medical attention was required. The vehicle was towed by the insurance company. The vehicle was destroyed. The local dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 238,000. The VIN was missing a character.
I have called 4 times scheer motors in grayling michigan now none as matt lafontaine they keep saying they will return my call 2 weeks later nothing!!! Can you please help me with this ?
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sumter chrysler dodge jeep of sumter, south carolina was made aware of the recall and stated that parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 15v673000 (air bags) and 09v117000 (seats). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (roberson chrysler in salem or) and was informed that the parts for the repair were on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.updated 08/29/17*lj
Takata recall it has been almost 1 year since recall but fiat chrysler has not made the parts available to dealer. I keep receiving notices but the repair cannot be made until parts are sent to dealers.
My husband was in an accident on april 20 2017 and he was hit dead on but the airbags did not deploy. However I did receive a recall form and when I called my local jeep dealer he stated that the issue was already resolved but obviously it wasn't. He was hit so hard the entire steering wheel separated from the dashboard. He was hit on highway 231 traveling toward troy alabama. ...updated 06/13/17 *bf
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the vehicle was stolen. Per the police, the driver crashed into an electric pole at an unknown speed. The air bags failed to deploy. There was an open recall on the vehicle per the federal safety agency campaign number: 15v673000 (air bags). A police report was filed. It was unknown if there were any injuries. The vehicle was towed back to the home of the owner. The vehicle was damaged more than the cost of the repair. The contact did not decide to total out the vehicle at the time. The failure mileage was approximately 120,000.
Tl* the contact owned a 2004 jeep grand cherokee. While driving 45 MPH, the contact lost control of the vehicle and crashed into a telephone pole. The air bags failed to deploy. A police report was not filed. The contact was transported by ambulance to the hospital. The contact sustained severe head injuries that required medical attention. The vehicle was destroyed and towed to the contact's residence. The vehicle was included in the federal safety agency campaign number: 15v673000 (air bags). The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Tyler chrysler, dodge, jeep of michigan (located at 810 south 11th st niles, michigan 49120) stated that the parts were unavailable. The contact stated that the air bag indicator illuminated without warning. Also, over the course of three years, a persistent creaking noise was heard from the air bags while driving various speeds. The failure mileage was unknown. Parts distribution disconnect.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the seat belt and the air bag warning lights illuminated. The vehicle was serviced under the federal safety agency campaign number: 15v673000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the seat belt and air bag warning lights remained illuminated after the recall repair. The contact stated that while driving at low speeds through a parking lot, she swerved from hitting a dog and crashed into the concert bottom portion of a light post. The air bags failed to deploy. The contact sustained injuries to both shoulders, neck and back as well as the front passenger sustained injuries to her neck and both shoulders which both needed medical attention. No police report was filed. The vehicle was not diagnosed or repaired the manufacturer was not made aware of the failure. The failure mileage was approximately 125,000. Updated 06/28/17*lj
Tl* the contact owned a 2004 jeep grand cherokee. While driving 55 MPH, the contact was involved in a front end collision. There were no warning indicators illuminated. The air bags did not deploy. The contact sustained injuries to the knee, neck, and chest due to the retracted seat belt. The contact required medical attention. A police report was filed. The vehicle was destroyed and towed to a salvage yard the manufacturer was not made aware of the failure. The failure mileage was 129,781. Updated 06/13/17*lj
"takata recall" in december, 2016, I took my vehicle for a recall (occupant restraint control module). I received the safety recall in the mail. Before I took my vehicle the seat belt light was on. After the recall the seat belt light was still on and started making a noise in my vehicle that goes on and off with the seat belt light. I did not have this problem before I took it. I know they are responsible for this noise. They now want to charge me 300.00 or more to diagnosis the problem. I should not have to pay any monies to find out what is wrong with my car. The date below may not be exact.
I received a recall notice in the mail for my vehicle. It stated the parts are not available as of yet. I waited a full year, called the scranton dodge dealer near me, and still no parts available. I then made an appointment in the summer of 2016, only for them to tell me they will call me back when the parts come in. In january, I called scranton dodge again, once again telling me no parts are available. Out of frustration I called a chrysler dealership that is 40 minutes away. They said they had the parts. I dropped my vehicle off, and waited four days with no courtesy call. After being told to call back two times, I finally got a hold of the service manager. He told me he doesn't have all the parts and would have to order more. Why did they tell me they had the parts when they really didn't? Why didn't I receive a call the first day it was there letting me know? Why cant I get this dangerous recall repaired? After all the wasted time and fuel, which included my wives car as well, nothing was done. That dealership was tony domiano chrysler, where I will never return again. How long till I can get this recall repaired?
Takata recall. Took my vehicle in for the r60 recall and the dealership said they would not complete the recall unless I paid their diagnosis fee because they think there might be something else wrong. Called chrysler's customer service to ask them about why they dealership was refusing to complete the recall and they told me I would have to sign off on the diagnosis fee in order for them to put the time into completing the recall
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact stated that the recall notice for the federal safety agency campaign number: 15v673000 (air bags) was received in 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure.
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags). The part was not available for the repair and the dealer did not provide a follow-up call. The vehicle was later taken to the dealer to have the recall repaired, but the contact was uncertain if the part was replaced. The contact was to speak to the manufacturer to verify that the dealer replaced the part and completed the recall repair. The contact was not experiencing a failure.
2004 jeep grand cherokee. Consumer writes in regards to airbag indicator light continues to illuminate after occupant restraint control module recall repairs. *smd the dealer informed the consumer, the repair they performed did not address the air bag light indicator and she would need to return with the vehicle, to get a quote.
Tl* the contact owned a 2004 jeep grand cherokee. While driving 55 MPH, the contact fell asleep and crashed head on into some trees. The driver and passenger side air bags failed to deploy. The contact sustained neck injuries that required medical attention. The contact was unaware if a police report was filed. The vehicle was towed and destroyed. The manufacturer was not made aware of the failure. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags). The failure mileage was unknown.
Tl* takata recall the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. One month ago, the dealer placed the contact on a waiting list, the contact was informed that he was 94th on the list and that only a couple of parts were sent daily to the dealer. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Updated 03/02/17*lj *tr the consumer stated repairs completed 2/16/17.
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
2004 jeep cherokee. Consumer requests assistance with vehicle shipping charges to repair airbag system recall repairs. *smd the consumer stated she lives on a different island, than where the dealer is located.
Recall s33 for jeep wrangles - the clock spring fails due to dust - many other people who use their jeeps in dusty area's also have this issue. Mine has failed and upon inspection is full of dirt and dust.
2004 jeep grand cherokee. Consumer writes in regards to replacement parts not available to repair recall notice 15v‑673 occupant restraint control module. *smd the consumer stated for over a year, he has been receiving recall notices. After driving two hours to have the recall completed, because the dealer stated the part had arrived, the consumer learned late in the afternoon, the repair had not been made, as the module was out of stock, again.
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
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