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2004 Jeep Grand Cherokee fuel system complaints

Page 2 of 3: complaints 11 to 40 of 44, newest first, as owners wrote them.

See the summary of 2004 Jeep Grand Cherokee fuel system problems: which part fails, at what mileage and related recalls.

Filed Sep 18, 2017 · Fuel system · DC

2004 jeep grand cherokee. Consumer writes in regards to gas tank fell off vehicle. *ld updated 09/18/2017

Filed Jan 4, 2017 · Body, Fuel system · 130,000 miles · IL

Fuel tank skid plate/ protective seal rusting excessively in the last 2 months. Now has hole in shield. Vehicle mobile noticed while it was on my lift at the shop.

Filed Feb 15, 2016 · Airbags, Fuel system · PA

Complaint is about recalls being painful and fca not seeming like it wants to perform them: r60: parts are still not available though we got a notice labeled "important safety recall" months ago. According to our dealer parts are still not available. Apparently this is for an airbag issue but it does not seem that fca is making "every effort to obtain these parts as quickly as possible" as is stated on the recall notice. N47: I have called our local dealer a few times and they refuse to look at it saying that since we don't have an aftermarket trailer hitch that our vehicle is not eligible for any remedy for the exploding gas tanks. Is our vehicle safe to drive???

Filed Nov 30, 2015 · Acceleration, Electrical · 64,000 miles · NJ

Jeep accelerated without stepping on gas. Accelerator cable did not seem to operate smoothly, when applying, felt somewhat "rough/nothy" owner agreed to change as suggested. Cable changed total $477.39 in 5/2010.this time car was towed to jeep dealer. C. Stated jeep accelerated on its own, towed in. Jan. 13,11 jeep towed in to jeep dealer for bucking and accelerating on its own, no issue was found. May 13,11 towed into jeep dealer, changed several components and $1,074.68, never had a definite answer, and after each incident took its toll on my nerves, scared to death to drive my jeep, which I purchased to make our family safe. Fast forward, 11/23/2015 this jeep once again started accelerating and racing in park and with the hand brake up. My jeep has 64,k and is taken care of, looks great. But, once again I cannot risk putting my family or myself in it to drive. I have found numerous stories like this and some a lot worse. My instincts were to just shut the engine off and I did all4 times over the years. I am now on a fixed income and would love to be happy and keep this jeep grand cheroee but, I can no longer take this chance. I would love to know how many people must die or how many accidents have to happen before chrysler wakes up and recalls, I'm guessing they don't really know what to fix. I also had problems with my tail lights and had repairs several time, when I got a ticket after it was already fixed a few times I had to pay. Failed nj inspection 1 time due to what they called a wig wag, which jeeps are know for, who out there is on the consumers side, no one it appears. No recalls on this this but, they will get back to me on a passenger restraint module, maybe next year 2016, if we are lucky. All 4 times the vehicle was being driven and the only thing that worked was shutting off the engine using the key. My vehicle must be safe for grandchild.

Filed Sep 2, 2015 · Airbags, Body · MI · crash

Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Ma 10/15/2015 the dealer informed the consumer she did not need the hitch installed and it was to protecting in case of an accident. Two days later, the consumer was rear ended. There was no fire or injury. Upadted

Filed Aug 17, 2015 · Electrical, Engine · 100,000 miles · TX

I've always had trouble with my 2004 jeep grand cherokee. Especially with the fuel system and fuel pump. I've had to replace my fuel pump 3-4 times. Now its reading the RPM extremely high. I've also had to replace my jeep's computer because I was told that was the problem. It seems there's also electrical issues. I still can't find the exact problem.

Filed Aug 5, 2015 · Fuel system · 148,000 miles · TX

I wanted to advise you that the consent order signed on 7/24/15 with fca us llc and the federal safety agency might have some problems in its implementation . I have a 2004 jeep grand cherokee that according to attachment b, #15 on page 33 should be eligible for an unrestricted $100.00 gift card upon inspection at a dealership. I called jeep at 1(800) 992-1997 and was told I was not eligible for the $100.00 gift card. I just wanted to let you know about a possible non-compliance issue with the consent order.

Filed Jul 27, 2015 · Fuel system · TN · crash

Gas tank completely exposed for rear end colision

Filed Apr 24, 2015 · Fuel system · 102,000 miles · IN

Why are some 1993-2004 jeeps getting recalled do to fires from rear accidents, when all have the same placement of the gas tank behind the rear axle. For less than two hundred dollars for a corrective hitch I am not willing to put my family at risk and because I will not nor will I ask others to jeopardize their livelihoods.please understand my jeep has been good to me and I to it as it is in great shape, but I do feel a need to express my concerns to all till this matter is settled.

Filed Mar 31, 2015 · Fuel system · SC

Why isn't my 2004 jeep grand cherokee been recalled about the rear gas tank?there are hazards concerns about getting rear ended.I thought it was a recall.

Filed Mar 24, 2015 · Fuel system · 93,000 miles · NY

I was under the impression that the 2004 jeep grand cherokee was being recalled for gas tank correction due to the lower part of the tank being exposed to rear impact. When I contacted the dealer, ciconni chrysler jeep, they said my car was left out of the recall. This vehicle does not have a trailer hitch. Can you advise me on this matter?

Filed Mar 23, 2015 · Body, Fuel system · CT

Gas tank recall im waiting ????

Filed Feb 20, 2015 · Acceleration, Engine · 103,576 miles · CO

While driving the vehicle experienced a power loss except for the electrical system. I was unable to control my speed and lost power steering. After 5 seconds, while coasting to a stop, the vehicle resumed full power. Since the first occurrence, it has become more frequent (up to twice a week). In addition, the vehicle will not start randomly and requires a few minutes wait time before a successful start.

Filed Dec 5, 2014 · Body, Fuel system · 79,000 miles · OH

I contact chrysler corp and they said they will not fix it. They were to put on a trailer hitch to cover it from impact to keep the tank from exploding. It was a recall now asking you, to see what I can do. Updated 12/22/14.*jb updated 12/31/14

Filed Oct 8, 2014 · Electrical, Fuel system · 141,000 miles · DE

I brought my 2004 jeep grand cherokee june 2004, barley used. I have repaired a lot of things under the hood especially with the sensors and the black harness wire in the drivers side door, it split in 2 and stopped running in the middle of traffic. I had to have it sliced and mended together, after 8 months recently, I had to repair the black wire again due to moisture setting in the tape and wires, I read on the internet chrysler should have never put the black or yellow where's in the door, because they bend and break. This caused my the lights to stay on and remote side mirrors not to work. The dash board meters went haywire, I had the alternator replaced, sensors and throttle body cleaned and replaced. The engine light stays on constantly now, giving codes of p0141, p0137 with bad fuel mpg. It rides like it is smothered in feathers. I was advised that it could be the fuel pump. I recently had the fuel injectors replaced, the engine light went out, for 2 day's and now back on. How frustrating after buying this car for $23,900 in 6/2004, I have paid an estimate in car repairs of $4-5000 so far. If chrysler knows about these problems they need to confess, and fix these problems with recalls. Please look into these issues. I am sure others are suffering too.

Filed Oct 1, 2014 · Fuel system, Seats · 101,000 miles · IL

The 1999-2004 jeep grand cherokee seat track has a weak point on the rear scissor assembly. When you start to notice a wobble or click it means one of the tiny connecting pieces has broken. Eventually the other side will also break allowing you to lift the entire seat up. The seat bracket that connects the seat to the floor of the jeep cracked. I started to do research and found out that this a very common issue and have caused many accidents. I have looked into getting the issue fixed and found it to be very difficult. I have found two web sites that list complaints from other people that this has happened to. I really feel that this is a safety issue and something needs to be done. These are the links to the other websites: http://jeepseatbracketproblems.blogspot.com/ (there are over 450 other complaints from jeep owners. Http://www.jeepseatbracket.com/pages/my-story (this is another website that is directly related to these incidents.) I really hope that this is seriously considered before sever injuries result in these jeep defect. Thank you for the consideration.

Filed Apr 15, 2014 · Body, Fuel system · RI

Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that she received notification of the federal safety agency campaign number 13v252000 (fuel system, gasoline , structure) and was informed by the dealer and manufacturer that the parts were not available. The contact had not experienced a failure. Updated 06/27/14*lj updated 07/2/2014

Filed Apr 7, 2014 · Fuel system · CO

I cannot believe they got out of the recall of the gas tanks for my 2004 jeep grand cherokee. I bet you are all filling your pockets at our expense for the 2nd time. Did we not bail them out? Are we not paying for that? Chrysler jeep is a crappy product. Not only am I driving an unsafe vehicle transporting my sick mother to many doctor appointments for her cancer, but no one wants to acknowledge it. Who is asleep at the wheel? I also think they should be investigated regarding the design of my jeep for building it so any repairs in front of the steering wheel requires a full dash removal. Just for that it is $1,000.00 not including parts.my estimate came to $1,400.00 just to replace a hinge and a flap for the heat on the passenger side.really!! Even the service techs at jeep dealers think it was built that way to make money in the service dept. They say they would never buy this product, and they work for jeep. Crappy design, cheap product. Everything is made of plastic. Shut them down!! They can buy my jeep back.

Filed Mar 14, 2014 · Fuel system · 96,075 miles · CO

I would just like to know about vehicle without a trailer hitch to protect people from being hit from behind and maybe afire. And what n.h.t.s.a. Is going to do about this matter.

Filed Jan 20, 2014 · Fuel system · 85,000 miles · NH

Fuel pressure dampener on the fuel rail leaked, dripping gasoline on manifold. This is a non-mechanical part. There should be no reason for a fuel leak to develop except for poor engineering/construction of the part. Leaking fuel in engine compartment is a safety issue.

Filed Jan 5, 2014 · Fuel system · MA

I just want to know what is going on with the jeep recall for fuel tank explosions in rear end crashes. Why has nothing happened? Can't you enforce this recall? I contacted jeep last month and they said they were still in the "early planning phases", which is a completely unacceptable answer considering the amount of time they have known about this problem! Please enforce this, I am scared to drive my 3 children around in our jeep until this is fixed!

Filed Jul 1, 2013 · Body, Fuel system · 52,000 miles · NJ · crash

My wife was backing up in our drive way she did not see my sons honda civic behind her very poor vision from being so high factory settings. She ripped the gas tank open. A few years later she was rear ended and again the tank ripped open we were lucky both times no fire. Then we have had death wobble every jeep suffer,s from it at some time in it,s life as per the dealer. I replaced every steering part in the front end after 40,000 miles again it happened to me at 55mph on the highway I came so close to it rolling it over it took me more than a month to get back in it. The design of the rear is just an accident waiting to happen the rear is the same as a ramp to drive up. I am far from a rich man this product cost me close to 40,grand. I truly thought we could get a few cost free miles.I am disabled I live on a fixed income. Now my investment is worthless. I was a driver for a living and have driven more than a thousand cars and have never experienced this with any other car help help help please [xxx] p.s I service my cars like clockwork! I try to fix things before they break..this jeep has me beat! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jun 27, 2013 · Fuel system · PA

I have been informed by chrysler via phone conversation is not recalling my vehicle. The 1998-2004 were listed as having severe design flaw with the gas tank located near the rear end and prone to impact explosions. Chrysler stated my vehicle did not qualify for recall since I did not have a tow hitch installed and it was not a 1993-1998 vehicle. 1. If my vehicle has a unprotected gas tank and over 250 vehicles have caught fire on impact why is my car not going to get a protective guard ( this was done on other vehicles that owners complained while under warranty) 2. How is a tow hitch going to stop a back end collision? 3. Why is the design after 2004 of the gas tank not located so close to rear end. If the location isn't a safety concern it shouldn't have needed to be relocated. Chrysler fought this recall for years and the federal safety agency allowed it until a petition was circulated on change.org to have model years 1998-2004 cars recalled. Could it be the vehicles chrysler will fix are even still on the road and that is why they are eager to fix those. I am stuck with a car cannot be sold or drive. The defect doesn't just hurt me but the poor person who would hit me and risk an explosion. Chrysler must be held accountable!

Filed Jun 19, 2013 · Electrical, Fuel system · OR

I have on two occasions had my door locks and windows stop operating. The first time a wire was found to have cracked in half inside a protected area of the drivers door. This cost $300.00. I became such a headache to the chrysler corp. They refunded me $250.00. The second time we experienced this same problem the dealer found the same wire in a different location under the glove box had just broken in two. This cost me again and chrysler would not help. I have seen this same complaint on this same vehicle on this site. There is a problem that must be studied because of the possible fire hazard. Another problem we have had is an intense gas odor towards the rear of the vehicle. The vehicle has been checked many times an no one can find the problem, the odor is very intense at times.

Filed Sep 19, 2010 · Fuel system · PA

2004 jeep [grand] cherokee laredo gas tank is a safety hazard. It is visible from the rear and easily erupted by a rear-end crash. This would cause an explosion.

Filed Aug 15, 2010 · Electrical, Fuel system · 81,870 miles · NC

2004 jeep cherokee, twice now the fuse to the fuel injector has blown within a month rendering the car undrivable. Going down the road the car cuts off, you cannot steer it, and the brakes seem not to work well at all, you practically have to stand on them. This nearly got me hit today going through a red light. The first time it happened, I was going down a hill and barely got the car stopped before hitting a tree. I had it towed to a mechanic, he changed the fuse and thought that it was ok, until today. Two years ago, the wiring to the windows and door locks quit working and had to pay to have that replaced, there is definitely something not right with these vehicles. Years ago, I had an acceleration problem, got stuck, finally got control of it, and the check engine light stayed on, took it to the dealership, they said they couldn't find anything wrong, never could tell me why the check engine light had come on after this occurring.

Filed Feb 4, 2010 · Fuel system · 62,000 miles · CA

Throttle sticks - jeep grand cherokee accelerates on it's own. Need to floor brake and throw into neutral to prevent crash. So far "throttle position sensor" has been replaced twice. Same symptoms as current problem reported in media by toyota. Reported to chrysler/jeep on 2/4/10.

Filed Nov 16, 2009 · Body, Fuel system · PA

Fuel tank is below the protection of the rear bumper, made of plastic, and not protected by any means from rear impact from another vehicle.

Filed Apr 6, 2009 · Electrical, Fuel system · 88,030 miles · RI

I got a 2004 jeep grand cherokee laredo 6cyl and having a few issues one is the #6 keeps saying bad injector car skips and stalls been in the shop 4 times in last month replaces #6 fuel injector and the throttle positions switch and all sparkplugs and now going back to shop check engine light on same code again getting costly then the wires on window has to be fixed 2 times and cost from my pocket again.

Filed Sep 9, 2008 · Fuel system · 21,190 miles · NY

On 12/23/06 (mileage 11,948) my vehicle was returned to the dealer because the engine malfunction indicator light (mil) had illuminated and remained on after several normal driving cycles. The diagnostic trouble code (dtc) was p0455 - large leak from the evaporative system. A leak was found at the fuel pump seal and was replaced under warranty by the dealer. On 8/19/08 (mileage 21,351) the vehicle was again returned to the dealer because the mil was on. This time the dtc was p0456 - small leak from the evaporative system. A leak from a vapor hose was the cause this time. Since this emission component was no longer under warranty the repair cost of $293.75. I believe the emission system components on these vehicles are weak. These evaporative leaks present a danger to the vehicle operators (escaping gas fumes) and the environment. In addition, the dealerships are profiting by repairing these weak components at the owners' expense. A co-worker has a 2002 grand cherokee and the mil comes on intermittently. The vehicle has been back to the dealer on numerous occasions and the cause has yet to be discovered. Unfortunately my co-worker's vehicle cannot pass inspection with the light on and the dealer cannot diagnose the problem.

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