Vechile has 167,000 miles on it. Just this past month after putting on a new tension pulley the airbag and seatbelt lights came on. Was not aware of any recall until watching the news tonight and found this website. Did not receive any type of notifications that I was reading about. Having alot of other issues with vechile as well.
2004 Jeep Grand Cherokee seat belts complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the air bag and the seat belt warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 135,978.
Fca will not provide me with a rental vehicle until my vehicle is fixed, knowing there is a problem with my air bag system, as well as my SRS, knowing that my air bag could go off at anytime, causing a crash without warning. I will not endanger myself or my family by driving a vehicle that I and fca knows could cause a crash.
Swerved to avoid a deer and ended up in the ditch. My air bag failed to deploy and my face hit the steering wheel. Cut above eye requiring stitches, my teeth cut through mouth requiring stitches. Severe concussion. Compression fractures l1-l3, t4-t8 in back. My right clavicle was broken due to seat belt not catching. Air lifted to hospital.
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/21/15*cn updated 9/23/15
I have a vehicle that is involved in a recall. I tried a year ago to get it fixed; there were no parts available. We were told we would be notified when parts came in. I just received another notice in the mail about the recall, and I am concerned for my family's safety. I need this fixed asap. I drive almost an hour both ways every day and of course my children are my first concern. I need this remedied asap, I can't believe there is a massive recall on something like this with no way to fix it. The problem has been around for quite some time, and nobody has parts. If the seatbelts malfunction, or the airbags deploy, a serious accident could occur. This is a serious safety concern, and the jeep is the only vehicle I drive, so I do not have the luxury of waiting until parts become available. I've had to drive it.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the seat belt failed to latch after several attempts. The contact was not able to secure the front drivers side seatbelt due to the failure. The vehicle was not diagnosed. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was not available.
According to chrysler jeep safety recall m35 / the federal safety agency 12v‑527 (the updated version that includes the 2002-2004 jeep grand cherokee vehicles instead of the original which only included 2002-2003 jeep liberty vehicles): "the airbag system occupant restraint control (orc) module on your vehicle (VIN: xxxxxxxxxxxxxxxxx) may experience a front airbag and/or seat belt pretensioner inadvertent deployment. An inadvertent deployment while driving could distract the driver and cause a crash without warning." (distract? Seriously? That's how a random airbag deployment is described???) "chrysler will repair your vehicle free of charge (parts and labor)... Simply contact your chrysler, jeep, or dodge dealer right away to schedule a service appointment..." we tried to schedule this "right away" with our dodge dealer. We were told the parts were on back order. In february 2013 we were told the same thing. In april we were told there is a one year waiting list for this defect to be repaired as chrysler is unable to obtain the parts (the dealership words, not mine). This I find hard to believe. What is the federal safety agency going to do about this? Thank you.
Received safety recall m35/the federal safety agency 12v‑527 on 2/4/2014 indicating the airbag system (occupant restraint control module) may experience a front airbag and/or seatbelt pretensioner inadvertent deployment. An inadvertent deployment while driving could distract driver and cause a crash without warning. On 2/5/2014, I contacted dealer (pearson jeep/chrysler 8250 broad st. Richmond, va). Dealer's response was "there are no parts available for that repair". Why is this an issue when a crash could happen anytime the vehicle is in use without the immediate repair? I find that unsatisfactory and a discredit to the jeep/chrysler company which I have patronized for nearly 20 years. I anxiously await to hear your response. ...........a very concerned customer!!!
On december 12, 2010 at or around the hour of 9:30 p.m. Central time I was involved in a one vehicle roll over accident due to poor road conditions in my 2004 jeep grand cherokee. I was the sole individual in the vehicle, and after the accident I found myself in the back seat of the vehicle. I was however buckled in the driver's seat at the start of the accident. I sustained a serious concussion and bruising to my left shoulder and hip from the seat belt, as well as other various injuries. The failure of the seat belt is my concern. The seat belt failed during the accident in some way.
Tl*the contact owns a 2004 jeep grand cherokee. While driving 55 MPH, the contact fell asleep at the wheel. The vehicle swerved to the right, crossed over an embankment, drove into a ditch, and struck a tree head on. The vehicle is currently at the shop being repaired. The contact sustained cuts and bruises, but no major injuries. A police report was filed. The air bags failed to deploy. She believes that had the air bags deployed, she would not have been injured. The current and failure mileages were 34,000. Update 09/10/08 *cw the seat belt did not restrain the consumer. Updated 09/19/08.
I have a 2004 jeep grand cherokee and recently I had a failure of the seat belt, in that it locked back in the fully retracted position. Following is a description of the events, I came to a red light and put the brakes on and the seat belt tightened up against my chest, I then leaned back to relieve the tension and the belt stayed tight against my chest, so I unbuckled the seat belt and left it retract to relieve the tension and the seat belt would not extend after that, putting me in a position of not having a seat belt for protection. I have since had the seat belt replaced and the total cost for repairs was $153.91. I looked to see if there were any recalls for the seat belts and wasn't able to locate anything on the internet for my particular jeep. I don't know if this failure is grounds for a recall but I wanted to make the federal safety agency aware of the problem in case there are more incidents of this type.
The retractable locking mechanism on both left and right rear passenger seat belts are no longer locking. Infant car seats secured in both the left rear and right rear seats are no longer stabilized with the seat belts.
April 21, 2006: I was proceeding on a green left turn arrow and was hit by a ford taurus running stop light. He veered around my front end, tearing off the entire front end and pushing my vehicle into the oncoming lanes. I did not see him coming. I heard the crash, then saw a bright white light. I had lost consciousness and was awakened by a man knocking on my window. The seat belt did not hold. Air bag did not deploy. I smashed into the steering wheel causing head and chest trauma, was rushed to the er, spending two days in the hospital with a bruised heart and head lacerations. Received full body scans, x-rays, cardiac testing, dr bills ($30,000 and still counting). The lease car is totaled ($14,000 damage). I have constant pain, bruising, headaches, blurred vision, memory loss. I lost my new job as a result. Fyi: another jeep cherokee hit the wall on I-95, 5-21-06 and the entire front end was gone. Curious if that seat belt held? Did not see any airbags deployed. Called 911 from my cell to report the crash, 1/2 mile south of atlantic blvd exit (broward county, fl). How many deaths are actually caused by the faulty seat belts? If I had gotten broad sided, I would have gone right through my side window. I complained to my insurance company, the faulty seat belts have resulted in my having a huge claim which is going to cause my future insurance premiums to skyrocket! There must be more than just 3 incidents!! Insurance companies, attorneys or owners are not reporting!?
On april 6, 2005 at aprox. 6:50 a.m. A car hit my jeep grand cherokee 2004 special edition in the front, rear left side and back side part of the car. The driver hit with her chest the steering wheel. The driver seat belt do not hold her, so she impact the steering wheel.
My husband and I were in a 2003 jeep grand cherokee, stopped at a stop light and rear ended by a toyota celica traveling about 40 MPH according to the police statement. Our jeep then hit the car in front of us (it was a four car chain reaction collision). The drivers and front passenger seats reclined on impact. Had our grandson been in his child safety seat, his legs would have been crushed, if not worse. Further, the shoulder restraint did not hold on the passenger side, resulting in my head smashing into the dashboard. The air bags did not deploy.
During a 50 MPH rear end vehicle collision, the front air bags did not deploy. The front seat belt buckle unlocked. The vehicle was towed. Please provided more information.
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