2004 Jeep Grand Cherokee seat belts problems

Filed Sep 15, 2025 · Airbags, Seat belts · CA

I scheduled a recall appointment for my Jeep Grand Cherokee. The dealer confirmed that the appointment was scheduled and that the necessary recall part had been ordered. However, when I arrived, my vehicle was parked and no work was started. I was not given an estimated repair time, and after waiting for 3 hours, no progress had been made. This recall is mandatory, and the dealer failed to complete it. I am reporting this as a safety issue and request that the matter be investigated.

Filed Apr 29, 2019 · Airbags, Seat belts · 43,000 miles · TN · crash · 1 injury

Tl* the contact owned a 2004 jeep grand cherokee. While driving 30 MPH, the contact crashed the vehicle into a pole. Hillstop motors ignored 2 important safety recalls since 8/25/15. Consumer purchased defective vehicle on 03/29/18. The air bags did not deploy and the seat belt failed to restrain. There were no warning indicators illuminated. A police report was filed and there were no injuries. The manufacturer and an unknown dealer were notified. The vehicle was not diagnosed or repaired. The vehicle was totaled and towed to a junk yard. The failure mileage was 43,000. *bf consumer stated she suffered physical and psychological injuries.

Filed Aug 27, 2018 · Airbags, Fuel system · 185,000 miles · NY

Takata recall - had my 2004 jeep grand cherokee in for the recall in january 2018. They fixed airbag recall and problem seatbelt light constantly being on even when driver is correctly seatbelted in- the light stays on. Now, it is august 27, 2018 and both air bag light and seat belt light are back on. Also, the fuel tank skid plate is completely rusted through. This leaves the gas tank fully exposed, leaving you susceptible to any number of possible scenarios where the fuel tank could ignite, especially if one was to be rear ended by another vehicle. It is not protected by "solution" to replace the tow bar package. I know serveral other people with the same vehicle and fuel tank skid plate rusting through completely. This combination of the takata airbags deploying unexpectedly along with the exposed fuel tank, & truly endangers the lives of the driver, all occupants and potentially anyone else in the vicinity, if one or both we're to explode. Potentially caused me lose of life to those involved.

Filed Jan 30, 2018 · Airbags, Seat belts · MO

2004 jeep grand cherokee. Consumer writes in regards to vehicle accident - airbag and seat belt defect. *ld

Filed Sep 5, 2017 · Seat belts · NY

2004 jeep grand cherokee. Consumer writes in regards to replacement parts not available to repair occupant restraint control module recall notice. *ld the consumer requested information concerning a recall for the occupant restraint control module. The consumer received 4 recall notices and attempted to have the vehicle repaired at 3 different dealers. Updated 09/5/2017

Filed Jun 5, 2017 · Airbags, Seat belts · MI

Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Tyler chrysler, dodge, jeep of michigan (located at 810 south 11th st niles, michigan 49120) stated that the parts were unavailable. The contact stated that the air bag indicator illuminated without warning. Also, over the course of three years, a persistent creaking noise was heard from the air bags while driving various speeds. The failure mileage was unknown. Parts distribution disconnect.

Filed Mar 31, 2017 · Airbags, Seat belts · 125,000 miles · CA · crash · 2 injuries

Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the seat belt and the air bag warning lights illuminated. The vehicle was serviced under the federal safety agency campaign number: 15v673000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the seat belt and air bag warning lights remained illuminated after the recall repair. The contact stated that while driving at low speeds through a parking lot, she swerved from hitting a dog and crashed into the concert bottom portion of a light post. The air bags failed to deploy. The contact sustained injuries to both shoulders, neck and back as well as the front passenger sustained injuries to her neck and both shoulders which both needed medical attention. No police report was filed. The vehicle was not diagnosed or repaired the manufacturer was not made aware of the failure. The failure mileage was approximately 125,000. Updated 06/28/17*lj

Filed Feb 8, 2017 · Airbags, Seat belts · AZ

Takata recall. Took my vehicle in for the r60 recall and the dealership said they would not complete the recall unless I paid their diagnosis fee because they think there might be something else wrong. Called chrysler's customer service to ask them about why they dealership was refusing to complete the recall and they told me I would have to sign off on the diagnosis fee in order for them to put the time into completing the recall

Filed Jun 23, 2016 · Airbags, Seat belts · SC

I had an appointment at a jeep dealership in north charleston on june 3, 2016 to get the safety recall r60 / the federal safety agency 15v‑673 fixed. After having my jeep there all day they informed me they did not have the parts and I would have to bring it back when they have the parts. I lost a whole day of pay for a scheduled appointment and the issue was not taken care of because they did not have the parts. As of today 06/23/2016 I have not been contacted to inform me if or when this issue will be fixed.

Filed May 12, 2016 · Airbags, Seat belts · 160,000 miles · SC

Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the air bag and seat belt warning indicators illuminated. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000. Parts distribution disconnect.