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2004 Jeep Grand Cherokee seats problems

149 complaints (12% of all complaints for this car). Typical mileage when it fails: 86,000. 2 crashes reported.

owner complaints
149
of this car's complaints
12%
typical mileage
86,000
crashes
2
recalls
2

Which part fails

  • Front assembly: seat heater/cooler
    39
  • Front assembly: power adjust
    3
  • Front assembly: head restraint
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee seats problems in other years

19931995200020052010201520202025

Related recalls

Seats: front assembly: seat heater/coolerReported April 9, 2009 · 103,409 vehicles affected
What is wrong
Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v‑197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat.
Risk
Overheating could potentially cause a fire or injury.
Remedy
Dealers will replace the front seat heater elements free of charge. The recall began on november 23, 2009. Owners may contact chrysler at 1‑800‑853‑1403.

Recall number 09V117000 · Recall details

Seats: front assembly: seat heater/coolerReported June 7, 2006 · 111,687 vehicles affected
What is wrong
On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat.
Risk
Overheating could potentially cause a fire.
Remedy
Dealers will replace the heated seat elements. The recall began on july 24, 2006. Owners may contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 06V197000 · Recall details

What 2004 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Dec 16, 2019 · Seats · 81,300 miles · NY

Front seat frame broken.. Causing seat to move from track mounting that is bolted to floor causing driver to be able to lose control of vehicle and in cause of accident causing serious injury and or death.

Filed Jul 4, 2019 · Seats · 166,510 miles · MD

The driver seat wobbles and shifts within the seat itself not the bolts that hold the seat bracket down. I believe it is the inside base of the seat. I fear that if an accident were to occur if the seat will stay mounted to the vehicle.

Filed Jun 21, 2019 · Seats · 194,000 miles · KY

The drivers seat mounting bracket (front, left) has broken during normal use 8 times.the part was welded back together each time so far. Today, 3 or the 4 mounting brackets broke at once while I was getting into the vehicle, the 2 rear brackets and the same front bracket that typically snaps. This time I wasn't driving, but a few of the other breaks occurred while on the highway, or during normal acceleration from a stoplight. One break also occurred during a left turn on a city street and I nearly lost control when the seat leaned to the side. The first break happened in 2009 with around 45,000 miles on the vehicle, and they have happened on a regular basis since then.

Filed May 23, 2019 · Seats · WI

The welds on the driver's seat have broken causing you to move upon turning the jeep or rocking back and forth, I've had an 01 jeep grand cherokee with the same issues

Filed Dec 3, 2018 · Electrical, Seats · 120,000 miles · MA · fire

Seat heater wiring inside both front seats cracked at seat heater elements causing electrical resistance and melting of seat cushion material surrounding wiring. This defect was previously addressed via safety recall 09v11700 in 2009. Chrysler claimed my vehicle had received the safety recall, and the parts are only warranted for 2 years. If this is true, the new parts have the same fire hazard as the old parts.

Filed Nov 14, 2018 · Seats · 160,000 miles · TN

Front driver seat mounting bracket/track break complaint: vehicle was stationary and in parked in a parking lot of my work. I was just getting into the vehicle when the front left driver seat bracket broke causing the seat to immediately start rocking side to side and towards the back. Upon inspection the bracket itself failed at a designed bend in the bracket just before the bracket attaches to the seat power sliding bracket. Material appears to be made of 1/8" metal problem: after time the bracket holding the driver/passenger side front seats to the frame of the vehicle begins to crack and break leaving the seat to rock and move as the vehicle is driven. This will lead to the seat possibly becoming disconnected from the vehicle frame in the event of a crash. File labeled: left brkt-driver seat - broken - is of the broken bracket.this part is on driver side towards the door. File labeled: right brkt-driver seat - nrml - is of the opposite bracket.this part is on driver side towards the passenger seat.

Filed Apr 24, 2018 · Acceleration, Fuel system · 168,459 miles · NJ

"takata recall" my driver's seat has been replace once, at my own expense, due the seat becoming extremely "wobbly" and being broken from the bease frame and frame under seat. I was on highway driving when the seat first became slightly unstable, had I unfornatunately been struck from the rear, I would've been violently thrown forward. I have researched this matter and found that there had been a recall for the 2004 jeep grand cherokee laredo wj, yet I found nothing on this site. It costs me $600, which is a lot for a disabled veteran. But my safety comes first. Please look into this

Filed Apr 23, 2018 · Seats · 133,000 miles · IL

I have a 2004 jeep grand cherokee. I came to a stop yesterday and the seat shifted forward and now rocks. I looked under it and the seat bracket broke. I looked into it on internet and it seems to be a very common problem with this vehicle. I contacted chrysler but they were very unhelpful.

Filed Mar 15, 2018 · Seats · 170,000 miles · CT

The jeep was stationary when there was a sound, when I started driving the seat began to wobble from side to side (left to right) and it felt like the seat could come off, I had to brace my leg against the door too keep the seat semi-stable. Looking into this issue I found a whole website dedicated to complaints, as well as a whole website dedicated to selling new brackets to counteract this problem. If a third party having to sell parts for a specific issue isnt telling on how common it is, I don't know what is. I have yet to bring it in to the shop, however according to the complaints its an issue with them making weak brackets than can fail during a crash. Here is the website documenting complaints, as well as the website for parts. Http://jeepseatbracketproblems.blogspot.com/ https://www.jeepseatbracket.com/pages/the-problem we will be getting it diagnosed, however it seems this should be an issue that is addressed, especially considering how dangerous this could be both with if it broke while driving, and in a crash! I believe it should be a recall, or have all the owners of cars with this problem fixed at their cost with how common it seems, and im upset they havent addressed it.

Filed Aug 21, 2017 · Seats · 175,000 miles · MI

The driver's seat bracket has broken at 3 of the 4 points where it is attached to the floor frame. The seat is very unsafe and moves dangerously with every turn, braking or acceleration. This is obviously a very common failure in the 1999-2004 jeep grand cherokees, yet chrysler has done nothing to address it. How many people are driving around with this potentially fatal defect? How many must be injured or killed before action is taken to correct this obvious design and manufacturing defect?

Questions about the 2004 Jeep Grand Cherokee seats

Does the 2004 Jeep Grand Cherokee have seats problems?

Owners have filed 149 complaints about the seats of the 2004 Jeep Grand Cherokee, 12% of all its complaints.

At what mileage do 2004 Jeep Grand Cherokee seats problems start?

The typical (median) mileage in owner complaints is 86,000 miles.

Was there a recall on the 2004 Jeep Grand Cherokee seats?

Yes, 2 recalls: 09V117000, 06V197000. Check your VIN to see if your car still needs the free repair.

What year does the Jeep Grand Cherokee have bad seats?

The Jeep Grand Cherokee model years with the most seats complaints are 2014 (341 complaints), 2015 (317 complaints) and 2000 (180 complaints).

Other 2004 Jeep Grand Cherokee problems

Airbags 326Visibility 214Brakes 159Electrical 144Engine 90Acceleration 77Steering 73Transmission 54Fuel system 44Body 36Lights 28Seat belts 27Suspension 22Wheels 11Tires 9Driver assistance 6Locks 6

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