2004 jeep grand cherokee, the driver's seat pivot post on 3 occasions have broken. 2 of the occurrences happened while braking and 1 while leaning back to removed items from my rear packets. The 1st two were repaired via spot welds after the third I had to replace lower section of the seat.
2004 Jeep Grand Cherokee seats complaints
Page 5 of 6: complaints 101 to 130 of 149, newest first, as owners wrote them.
2004 jeep grand cherokee laredo -- front seat bracket/rail broken/snapped off--this created a safety situation with seat not secure--raises questions as to what would have happened if in accident and seat broke loose.
Metal seat bracket that holds driver's seat to floor on my 2002 and my 2004 jeep grand cherokees broke. Seats are now detached from the floor and rock back and forth.
Driver's side seat bracket broken on my 2004 jeep grand cherokee. After researching on the internet, it seems that it is a common problem with grand cherokees. There is a steel tube that goes from side to side that is entirely too thin and it shears off at the bracket. It was not involved in any accident, it just breaks from normal use, which for a seat bracket, should not happen. I fixed it once last summer and now another part is broken. The seat is now basically a rocking chair and if I were to get in a crash, there is no doubt in my mind that the bracket would fail further and possibly cause serious injury.
Drivers seat brakes at bottom and then seat frame brakes. It is now like you are driving in a rocking chair. Jeep knows about this problem, some seats have broken away. This is a very unsafe condition.
2004 jeep grand cherokee was damaged by a fire due to the safety recall f17. *nj the consumer stated the day he picked the vehicle up, the seats were still not functioning properly due to the fire damage to the wiring and module. The drivers seat was not reassembled correctly and the lumbar support hit the consumer in the center of his back. After a close examination at a local repair shop, the consumer was told there was no evidence the passenger seat recall was ever addressed. The following morning, the battery was dead, the parking and signal lights continued to burn out and periodically the dash lights and power windows did not work. It was determined that both seats had additional fires and internal heat damage.
Seat track for 2004 jeep grand cherokee cracked, causing seat to move in a reclining fashion without the seat actually reclining.
Tl*the contact owns a 2004 jeep grand cherokee. The contact slightly reclined the front driver's seat and the seat frame fractured. The seat could have completely failed while driving, thus increasing the risk of a crash. The dealer stated that he would be responsible for replacing the seat frame. The repair would cost $600. The contact is in the process of having the vehicle repaired. The failure and current mileages were 109,000.
Tl*the contact owns a 2004 jeep grand cherokee. While the vehicle was idling at a traffic light, the contact smelled something burning and rolled down the window. He noticed that the odor was not coming from outside of his vehicle, so he continued to drive. Approximately 30 seconds later, he felt a burning sensation on his lower back. He pulled into a parking lot and observed a hole in the driver's seat surrounded by an orange ring. There was a charred mark on his leather belt and the seat was smoking. The dealer and the manufacturer were not notified. The cause of the failure was not determined. The current and failure mileages were 66,800. Updated 04-17-09 updated 04/20/09.
Tl*the contact owns a 2004 jeep grand cherokee. While driving 25 MPH, the driver's side seat heater malfunctioned and burned through the seat. The contact smelled a burning odor and immediately pulled the vehicle over to the side of the road. He exited the vehicle and noticed a burn hole approximately the size of a quarter. The federal safety agency campaign id number 06v197000 (seats:front assembly:seat heater/cooler) was specifically for the passenger side seat heater, and would not include the driver's side seat heater. The dealer and manufacturer were not notified. The current and failure mileages were approximately 92,000.
I had the seat heater on while driving on my way home from work, and I noticed that it continued to get warmer and then hot. It started in my hip and then went to my back and continued to get hotter. The heater was shut off. When I got home I found two holes in my leather driver seat and also a burn hole and scorched area on the bottom of my coat. I had received a recall notice and had gone to the dealer for repair. The recall was f17 - heated seat element.
Passenger seat heating element caught fire, totally destroying vehicle.
2004 jeep grand cherokee with heated seat issue. Consumer states that the vehicle has been taken to the dealer several times for the heated seat problem. She also states that there is a wire or rod poking through the driver seat. *kb the consumer also stated the transmission failed, there was a problem with the power steering, the blend doors in the heating system, the passenger side window fell down in to the door panel, and the hood struts failed. The consumer stated the heated seat issue had been recalled. The engine light illuminated and it was determined that the oxygen sensor needed to be replaced.
Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the driver's side heated seat burned her and left two burn marks through the leather seats. She noticed the defect when hot spots began to come through the seat. She has unknowingly been burned five times. The manufacturer has not offered any assistance. The dealer stated that there was no recall for her VIN number; however, there is a the federal safety agency campaign id number 06v197000 (seats:front assembly:seat heater/cooler). The failure and current mileages were 38,000. Updated 02-19-08 *bf the consumer stated at the same time there was a complete failure of the heating system including the defroster. Causing hazardous driving conditions. Updated 02/19/08
Seat trac and frame failed on 2004 jeep grand cherokee.
2004 jeep grand cherokee laredo special edition, 70,000 miles drivers power seat motor stopped while driving. Seat motor stopped in the highest position. The top of the head touches the top of the vehicle. Jeep dealer quoted over a $4,000 repair - jeep will not offer any warranty.
I own a 2004 jeep grand cherokee limited......I took my car in for the seat heater recall and since then I have terrible problems with the sudden acceleration of the car....(700rpms to 1800) I constantly have to push the brake down and be very conscious of keeping my foot on the brake. The check engine light then came on with a p0505 code. Air intake sensor. Well a new one was put in and the problem was not resolved. The mechanic could not control the idle even with the diagnostic computer attached to it. It was found that two wires on the wiring harness were shorting out and melting......then after driving approx 1200 miles the idle starts jumping again.....the check engine light come on about two days later......then within the same day the idle calms down and the check engine light goes off. I have paid lots of money to have this repaired.....I believe that there is a short somewhere from the seat heater recall since the car did not do this prior to having the dealership fix the seat heater with the recall. I really like my car when the idle is right ........I am not comfortable having anyone else drive it due to this issue and do not always feel safe when the acceleration goes wild.....please help.....this is a major safety issue that needs to be addressed quickly before other people get hurt or killed.
Tl*the contact owns a 2004 jeep grand cherokee. While driving 35 MPH, the front passenger seat electric heater element overheated. She turned the temperature gauge to low however, the temperature continued to rise. In addition, she noticed smoke coming from the front passenger seat then flames erupted. She was able to extinguish the fire. The dealer inspected the vehicle but was unable to determine the cause of the fire. There was recall repair work performed in 2006 for the seats: front assembly: seat heater/cooler (the federal safety agency campaign id # 06v197000). The current and failure mileages were 41,600. Updated 3/11/08 *cn updated 03/11/08
Tl*the contact owns a 2004 jeep grand cherokee. The contact received a recall notice in june of 2006 for the federal safety agency campaign id number 06v197000 (seats: front assembly: seat heater/cooler). As of november 5, 2007, the dealer had not repaired the vehicle. They stated that the parts were unavailable. There had been no failure to date. The current mileage was 53,000.
Tl*the contact owns a 2004 jeep grand cherokee. The contact received a recall notice for the federal safety agency campaign id number 06v197000 (seats: front assembly: seat heater/cooler) in october of 2005. The dealer stated that the parts were unavailable. As of october 26, 2007, the dealer had not repaired the vehicle. The contact felt that the wait time for the repair was unacceptable. There had been no failure to date. The current mileage was 65,000. Updated 12/12/2007 *bf updated
2004 jeep grand cherokee laredo 4wd 65,000 miles drivers power seat bracket while stopping at light - metal seat bracket broke tilting me sideways. Jeep dealer quoted $1000 repair - jeep will not offer any warranty. I see many other cases of this on the internet. This was a serious safety concern. I can send photos of the defective part and/or show you the issue. Ak
Jeep grand cherokee customer called the dealership twice and was told that they didn't have the parts and didn't know when they would have them in after second notice of recall customer is on the waiting list**cc
I have made many inquiries into having my heated seats on my 2004 jeep grand cherokee since sept 06 as per recall. I have made two appointments and half a dozen calls to the dealership scap chrysler jeep, only to be told it will be a couple of weeks, or you are on the list. The repair is not done.
Tl* the contact owns a 2004 jeep grand cherokee. While driving 45 MPH the heated seat was extremely warm. The contact stated that she felt a pinch on her lower back noticed a hole, and a red glowing illuminating light from the seat. The contact turned the heated seat switch off and attempted to push on the seat to remove the red glow. The dealer advised the contact to turn the temperature down. The dealer inspected the seat and advised the contact that there was a recall 06v197000 for the heated seat. The vehicle was repaired, and there have been no failures since the repair. The current mileage was 28,000.
I received the initial recall notice from daimler chrysler in august 2006 concerning the overheating of the seat elements in my 2004 jeep grand cherokee. I contacted the dealership and they were waiting on parts. They were going to call me when my recall parts arrived. I have not heard anything since.
Tl*- the contact owns a 2004 jeep grand cherokee and stated that the dealer had not performed the recall repairs for the vehicle heat seat element. The contact had been dealing with the dealer for over a year in a half, and they had told her that there were no any parts available. The contact did not know what steps to take . The failure mileage was 26000, and the current mileage was 38000.
Tl*- the contact received a recall notice in august 2006 for the seat heater. Since then contact made 3 appointments and they all have been canceled because the dealership couldnot get the parts that wereneeded to perform the recall work on the 2004 jeep grand cherokee. The current mileage was 38500, and there had been no failures to date.
Tl* - the contact called regarding the 2004 jeep grand cherokee. The contact stated on 2/27/06 the driver's side heated seat element was replaced due to the driver's seat catching on fire. The seat was also replaced. On february 2, 2007 the seat started to smoke. The driver was able to turn the switch off before any further damage was done. The failure mileage was approximately 50,000. The contact stated that the defective heated seat element was replaced with another defective heated seat element. The contact received recall 06v197000 for the heated seat element.
Daimler chrysler sent a "safety recall f17-heated seat elements" letter in august, 2006. It states that the heating elements "may overheat and cause an interior fire...". It goes on to recommend that we "contact your dealer right away to schedule a service appointment" to replace the heating elements. We contacted the jeep dealer in salem, oregon in sept. 2006, and it added us to a waiting list. It is now february, 2007 and we are still waiting. The dealer today advised that so far, it has only received parts from its supplier to replace 8 seat elements and is waiting for more. We are around 20+ customers on a list of 35 still waiting for parts and with no projection of when more parts might arrive. Meanwhile, we continue to drive with a potential fire danger inside of our vehicle.
Tl*- the contact stated that the 2004 jeep grand cherokee received recall 06v197000 for a front seat heater failure on 08/2006, and still has not recall repairs done. The contact stated that the dealership had informed him last week that the parts were not still available.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2004 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history