Good afternoon. Within the past 24 months, all 4 of my door handles (interior) have had hair line cracks that have developed into full breaks on the door handles causing safety concerns for myself and my children should we be in an emergency and be unable to get out of the car. I had purchased an extended warranty on my jeep (7 years or 70,000.00) miles and when I had taken it in to our authorized dealer, they informed me that it was not covered. I have received a quote to fix this and was informed that they need to replace the entire door panel as the handle itself is not a part in itself, which will cost over $2000.00 for parts and labor. My vehicle is in excellent shape except for this.
2005 Jeep Grand Cherokee body complaints
Page 11 of 15: complaints 281 to 310 of 405, newest first, as owners wrote them.
Normal door use, door handles cracking then breaking. Worried about safety. Unable to exit door in an emergency. Would have to be let out. Nothing done to repair. Three out of the four are broken. Jeep will not recall or repair. Only way to exit vehicle is to be let out from exterior.
When opening my doors the door handles started developing cracks and eventually cracked into several pieces and the handles are no longer attached to the door. Calls and a visit to a dealer left me with the only option to replace the entire interior door at over $200.
2005 jeed grand cherokee failure of interior door latch handles due to cracked plastic door panel which prevents operation of the door from the interior. This has occurred on 3 of 4 doors with the 4th door possibly failing in the near future. This is a severe safey issue preventing occupants from exiting the vehicle in an emergency. There are numerous reports on the internet. Although, internet reports are frequently unreliable, there are hundreds of postings discussing this condition. Further, at least one report indicates that chrysler has agreed to replace the door panels for a $50 co-pay; but my contact with chrysler was not successful. This is a serious issue that merits consideration for a recall.
I have a grand cherokee 2005, I purchase used less then 5 months ago. The passenger door open handle frame started to brake up to a point that broke the frame. Went to the dealer where I purchase the told me that I need to replace the entire door panel which cost me over 600 dollars. The vehicle has less then 60 thousand miles ... But since pass the 6 years it is not cover under the warranty. I am afraid to buy another door panel pay 600 dollars and break again. I would like to jeep to step up and help customers that like jeep cars and have problems like this ... After looking online I notice that I am not the only one. Please help!
There is a potentially serious safety issue concerning the interior door handles of the 2005 jeep grand cherokee. Apparently the plastic holding these door handles has a tendency to crack and break, causing the door handles to be inoperable from the inside of the vehicle. The door handle is only supported by the molded plastic of the entire plastic door panel, and not the metal frame of the door itself. There has been no blow or abnormal use to cause this problem, just the normal opening of the doors with the inside door handle. This condition has affected all 4 of our doors, with the handle itself completely missing (falling down inside the door) on the left rear passenger door. At this point, the handle on the right rear passenger door is not missing, but it is inoperable (nothing for the handle to pull against because it is cracked on the inside), and both front doors have cracks but are operational at this point. It is obvious that chrysler-jeep needs to resolve the problem before someone dies in a fire or accident, having gotten trapped inside the vehicle. We bought this vehicle new from the dealer, but the dealer has indicated there is no recall and it will cost ~$600 each to replace the entire door panels to fix the current problem. He also indicated that even with the new door panels, the problem may happen again. This is not acceptable!!! Must someone die to bring this serious problem to light.
I own a 2005 jeep grand cherokee and my door handles are breaking off on the inside. I do not have children so they are not abused in any way. The material is a cheap plastic and the handles are barely hanging on both front driver and passenger doors. This is a safety hazard that needs to be addressed. I have also seen several other complaints on youtube from other jeep owners with same situation. I also work for aaa roadside and have seen several instances where they have to be towed for electrical fires. This makes me very nervous and this matter needs to be addressed. There are also videos on youtube with jeep fires as well to back it up. Any kind of recall would be greatly appreciated as these two scenarios are a serious and life threatning combination. Thanks
The door panels on our 2005 jeep grand cherokee cracked around the door handles. The door handle broke and the rear door will not open, trapping the passengers in the rear seat.
Unsure of the specific incident date. The failure is the plastic molding around the inside door handle for 3 out of 4 doors. The plastic has broken, exposing the inside mechanics and allowing for the handled to extend further than necessary. This makes exit questionable as the door handle is only holding on to the latch without any place for leverage. In the event of an accident/emergency, if the door was to be involved it is possible the handle would suffer further damage and be unable to operate. There has been nothing done about replacing the part. It costs roughly $700 per door to repair.
2005 jeep grand cherokee. All 4 interior door trim panels have cracked and broken surrounding the door lever making it impossible to get out of my car. This issue has happened in numerous 2005 jeeps. Recall is needed.
2005 jeep grand cherokee - interior door handles broken all of the interior door handles on my vehicle have broken. Apparently the only available fix is to replace the entire door panel assembly. I have solicited quotations for each panel, and the lowest offered price has been $750/panel. Based upon the fact that 4 of 4 handles have broken in the same manner, I believe it sound to conclude the handle suffers from a hidden vice or defect. Luckily, I live in a state that allows recovery for breach of the warranty against redhibition. However, I can only imagine the disappointment and anger for like consumers who have no recourse to address this defect. Please do the right thing and persuade the manufacture to remedy via recall.
My 2005 jeep grand cherokee rear drivers side latch handle broke while trying to exit the vehicle. After further inspection, 2 more latches are experiencing stress fractures in plastic molding.
2005 jeep grand cherokee interior door handle trim completely shatters for no apparent reason. Door handles are inoperative from inside the vehicle. Every door handle has this same issue. Chrysler-jeep officially denies any culpability, but will give a discount off of the $2,500 repair bill, so consumers must pay $1,000 for the manufacturing defect. Even extended warranties will not cover the issue. I hope to god no one ever desperately needs to get out of one of these death traps in an emergency.
My 2005 jeep grand cherokee has broken door handles. The dealer wants $750 in order to fix the part. It is a safety concern for my children in the back seat who will not be able to get out of the car if there was an accident. This just occurred in the last month. I will fix the piece on my own dime but it seems kind of outrageous for a door handle. If not for my kids I would skip it and just suffer with the broken door handle.
Normal door use, door handles cracking then breaking. Worried about safety. Nothing done to repair. Three out of the four are broken.
Interior door handles of the jeep grand cherokee have cracked and fallen off leaving the doors unable to open from the interior.
Rear door pockets completely cracked and broke out, making it impossible to open doors from the inside. Front door pockets are cracked and broken also but not completely yet. Purchased vehicle used from dealer on december 2008 at 33000 miles vehicle is in excellent condition accept for door pockets. Contacted manufacture on safety issue and made complaint over phone, never received a response from manufacture.
Vehicle stalls at random, and looses power steering capability, can cause a crash on windy roads. Very scary. Has been to dealer multiple times in arizona and has not been able to fix. They tried to fix it under warranty and under extended warranty from chrysler. Also when vehicle stalls looses power, can't immediately open windows or doors. Doors on this vehicle also interior handles all were broken prematurely right after warranty expired at 48000 miles. This second problem is so common that dealer doesn't have part in stock, factory back order and jeep won't fix it. This second problem is a safety issue as well because can't open door, with handle from inside in az 110 f can be deadly, or during a crash or fire
My 2005 jeep grand cherokee limited interior door handle broke off like many other owners. This should not happen, all my door piece around handle broke off completely. I understand many people having same problem claim manufacture defect. Jeep should take action to correct this before someone get badly hurt.
I currently own a 2005 jeep grand cherokee and approximately september of last year I observed the front passenger interior door housing to be cracked and loose. I was bewildered how this happened. In april of this year my seven year old daughter was in the rear seat behind the driver seat. I stopped the vehicle and exited. I was waiting for my daughter to come out and she began to bang on the glass in a panic. I opened the door from the outside and she was crying and told me she couldn't get out that the interior handle was broken. I looked at the handle and discovered the housing to be completely broken apart like the front passenger one, but the rear handle was just dangling and is inoperable. It was at this time I began to research this issue to see if it is a problem with other jeep owners. Sure enough it is a problem with hundreds of jeep owners, and my research should that there are 65 complaints filed under latches/locks/linkages; 29 complaints under structure: body: door; and 10 complaints under latches /locks/linkages:door:latch, not counting other site complaints when you conduct a google search. I went to a local jeep dealer who informed me that my warranty is up and they do not have any knowledge of any recalls. I am concerned as if two handles are broke, it is a matter of time the other two will also break. I also find this to be a serious!!!, safety issue as if there is an emergency, how will a child exit my rear seat if they are sitting behind the driver and if the handle breaks on the otherside there is no getting out from within the vehicle. This of course can result in the death of a passenger. I hope your agency can assist me with this problem in getting these handles replaced before the unthinkable happens. Thank you in advance.
Tl*the contact owns a 2005 jeep grand cherokee. While parked the contact noticed the plastic that holds the door handle within the interior was deteriorating on both the front driver and passenger side doors. The contact stated the door could not be opened from inside the vehicle. The doors needed to be open from the outside in order to exit the vehicle. The vehicle was not taken to the dealer for diagnostic testing but he was informed that the entire door panel needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 60,000.
2005 jeep grand cherokee - all 4 plastic door handles have broken off - plastic falling apart and into inside of door - the only way to get out is to open from the outside. Very dangerous if you are unable to get out of vehicle - I have tried to gorilla glue them back together and they just keep crumbling.
2005 jeep grand cherokee limited with 3 of 4 door handles broken off. Huge safety issue if vehicle involved in a crash or into water. No way to safely get all passengers out. We bought the vehicle used and was unaware of the issue and within weeks of buying the vehicle, the handles started to break and fall off.
2005 jeep grand cherokee interior door handles inoperable from the inside of the vehicle. The 2 back door handles have fallen off. We took this up with chrysler and was told this is not under warranty. This is a quality/design flaw and a huge safety issue. Chrysler needs to recognize this and re-call and fix this issue. We then took our jeep into a dealer to get it fixed and paid $736 for one door panel. The only panel that could be fixed since the rest are on back order ??? We are left with 2 doors that don't operate and one cracked door handle that eventually will fall off too. Please help address this concern with the 2005 jeep grand cherokee. Thank you
I have a 2005 jeep grand cherokee limited. I just hit 50,000 miles, and it is sporadic at best that I have passengers in the rear. I have kept my vehicle in immaculate condition. However, both of my rear door handles are completely broken. I have to open the doors from the outside. My front two door handles are cracked with pieces missing but still operational for the moment, but I'm sure it's only a matter of time. If I were in an accident and rendered unconscious my rear passengers have no way of exiting the vehicle in case of fire or other event would require a quick exit. This is absolutely a safety hazard due to a manufacturer defect.
The inside door handles do not function due to bad plastic that holds them in place and this will not allow me or my passengers to exit the vehicle incase of a fire or accident. It started out as a small crack and now they all are breaking off.
In my 2005 jeep grand cherokee limited I began to notice the plastic that the door handle was connected by began to crack, within a few weeks the entire door handle was no longer working leaving me to have to open the window to open the door from the outside. This is a vehicle safety issue, due to a supplier's defective plastic resin mix, not a warranty issue. In case of a crash or fire, a passenger or driver might not be able to get out of the vehicle and could be trapped in and could die, my passenger side is also hanging very loosely and soon will not work as well. The door handle is not a separate part as in most vehicles so the entire door handle must be replace. The dealer charges more than 800 dollars to fix a door piece, and the part will just be replaced with another door panel with the exact same plastic that will break eventually again.
I have had my 2005 jeep grand cherokee for 3 years. One year ago, I got a crack in the plastic around the drivers side door handle. Then 6 months ago, the front passenger door handle cracked. Last month, the rear passenger door handle broke off while a friend was trying to exit. The door handles are slowly breaking off at the plastic around the door handle.
I own a 2005 jeep grand cherokee and all my interior door handles are breaking,I have three small children and I am concerned they would not be able to get out of the vehicle if anything were to happen.
2005 jeep grand cherokee limited (5.7l): interior plastic holding door handles has been cracked for quite some time and now they are broken. I am the sole owner of the vehicle (I'm single, no kids) and my rear door handles have rarely ever been used, yet they are completely broken now. Apparently this is a very common trend among these 2005-2008 jeep models and this is a serious safety issue as rear passengers are unable to exit the vehicle from the inside. The steps to repair a simple door handle and crack requires the entire panel to be replaced, at $400+ each. These dealer replacement parts are on national back-order due to the extreme amount of cases with this.
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