Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that all four interior door handles were fractured and as a result, three of the doors were unable to be opened from the inside of the vehicle. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 9,000 and the current mileage was 33,000.
2005 Jeep Grand Cherokee body complaints
Page 6 of 15: complaints 131 to 160 of 405, newest first, as owners wrote them.
Interior door handles on front passenger and rear driver side have both failed. The handle pivots on brittle plastic and it cracks.
Interior door handles on front passenger and rear driver side have both failed. The handle pivots on brittle plastic and it cracks unless you're extremely gentle. Definitely a manufacturer defect.
The 2005 jeep grand cherokee has a very flawed interior door handle. The plastic molding of the interior door trim panel is composed of composite material that is susceptible cracking and breaking, at the focal point from which the door handle is located. All four of our interior door handles are broken, rendering our escape from the vehicle from an accident thru the use of our windows or windshields. After doing some research, I've discovered that this a common theme for this particular vehicle: http://www.jeepforum.com/forum/f67/2005-broken-interior-door-handles-1132403/ http://www.denlorstools.com/autoblog/2010/11/jeep-grand-cherokee-interior-door-handle-broken-recall/http://www.jeepsunlimited.com/forums/showthread.php?511563-broken-rear-inside-door-handle-any-experiences http://townhall-talk.edmunds.com/direct/view/.f16a9e4/88 http://www.jeepgarage.org/f5/2005-wk-limited-with-broken-interior-door-panels-5834.html just to name a few from a simple google search. I find highly irresponsible for a corporation such as chrysler to not take ownership of the failure of their vehicles design. So I am begging you is there anything that I can do to remedy this situation? I honestly do believe that my fiance's jeep is unsafe to drive because if she is ever involved in an accident, she may not be able to get out of the vehicle in time. After contacting my local jeep dealership I was absolutely shocked from the solution to my problem.to replace the broken door handle on the vehicle, you must replace the entire interior door trim panel. Costs: front driver and passenger doors- $947.00 each; rear passenger doors- $640 each.
My door handles on 4 of my doors (not one or two but four) on the inside have cracked, some cracked where one is unable to open the door from the inside which now makes this a safety issue. This is problem because the plastic in the doors are so brittle that any force can cause the handle to break. I have approached jeep about the issue and they do not even listen to my complaint and said I just had to buy a new replacement door panel. A door panel to replace a faulty door handle is quite unacceptable and not a logical excuse for their bad and very cheap product. You pay good money to stay with an american vehicle but with excuses like this make me want to buy foreign.something needs to be done as I have researched the issue to find many people in my same situation...
All four door handles are coming apart and one is completely broke. If there is an emergency, noone will be able to get out if the windows have been damaged. There are hundreds of cherokee and commander owners facing this same situation. This is a severe and life-threatening safety issue and chrysler jeep refuses to take responsibility for using cheap material that literally disintegrates on its own. Their price for fixing this defect is $700-$900 per door and they absolutely refuse to cover any portion of it. If a company freely decides to use inferior materials just to make more profit, this creates safety issues, especially children and infants, then they must be held accountable and responsible for its repairs at no cost to the owner.
2 of my rear doors on my 2005 grand cherokee broke off, so far total of 3 of my inside door handles are broken, this is definitely a safety issue if I were to get into a car accident and nobody can get out because door handles are broken... This should be a safety recall from jeep on 2005 grand cherokee's
The door handle was made with cheap plastic and came completely off on one door. I have 3 kids, this is a huge safety concern if there is an accident they will not be able to get out. All 4 door handles have a crack in the handle ready to break off at any moment that is visible to anyone who looks at the door.
Driver's side rear inside door handle broke, making it impossible to open door from the inside (major safety issue). Upon inspection, I found that the plastic surrounding the handles on both passenger-side doors are also cracked in the same spot, they will soon fail. Called dealership (farrish, in fairfax va), they said jeep wouldn't do anything for me as out of warranty, and entire door panels would need to be replaced at $780 each (note: not the dealership's fault). Given the number of complaints on this and other websites, it is clear jeep is aware of this issue and has decided to to address it, despite the obvious safety implications. Furthermore, they have refused to offer the handle as a separate part - replacing a door panel with another one with a similarly defective part is not economically feasible, and doesn't seem like a real solution as the new part is just as likely to fail as the old one. A recall should be implemented. The problem is so widespread that there is now an aftermarket solution (door handle replacement kits) designed specifically to address this problem, but you can't get them installed by the dealership.
All 4 interior door handles on the vehicle have broken off. Which doesn't allow egress of the vehicle unless a window is lowered and door is opened from the outside. In the event of a vehicle crash, fire, flood, power failure, etc... The occupants would not be able to exit the vehicle.
Interior door handles crack from normal use and eventually fail. Safety issue cannot open door from interior.
On june 11, 2013, I pulled into a convenience store parking lot. I put my (2005 jeep grand cherokee) in park & got out (the engine was still running). After a moment or so, my jeep started rolling forward. It rolled between the fueling islands & it was headed towards the street. My jeep hit a yellow pole & that stopped it from rolling into the street. (the yellow pole is a safety pole that protects the fire hydrant). I am 100% confident that I put my jeep in park before I got out of it. I was shocked & scared when I saw it rolling down the lot. I filed an accident claim with my insurance company. The damage was around $6,000. My deductible was $500. Today, (august 13, 2013), I received a safety recall notice from chrysler. The reason for the recall is the "final drive controller module software may unintentionally cause the transfer case to shift into the neutral position without input from the driver. This condition could allow the vehicle to roll away inadvertently while the vehicle is parked and cause a crash without warning." I was (and I still am) 100% confident that I put my vehicle in park before I got out of it. What are my options at this point? My insurance company paid the claim & I paid my deductible. Now, my insurance rates will go up. Who should be responsible for this? How do I proceed?
All four doors, the door unlock/open handles are made of plastic and are disintegrating and falling apart. This makes it impossible to open the door from the inside of vehicle. Handle is made from cheap brittle plastic and all are falling apart, even those on doors that are not used frequently. Jeep has said the entire door panel has to be replaced at a cost of over $800.00 per door panel x 4 doors = $3200.00!!! This is an important safety issue since the lever mechanism is plastic made into the door panel. Jeep needs to have a factor recall to replace these defective door unlock/open handles.
All four (4) interior door handles have cracked. The result of this issue will impact the ability to exit the vehicle from inside. In the event of an emergency such as fire/accident, passengers will not be able to adequately exit the vehicle to escape from potential injury/threat.
Interior door handles break all 4 door handles had cracks in the plastic backing when I got the vehicle in 2012. First, the rear driver door handle broke and the mechanic wanted $850 to fix it since the plastic backsplash is part of the whole door panel. Without the plastic backsplash, the handle does not work. So, I have to open that door from the outside for my kids. Now the front passenger door handle has a hole and is almost to the point of breaking. I want to get rid of this car as I cannot afford $3300 to fix the handles. This is a safety hazard as doors must open from the inside.
The door handles of the interior doors are all breaking apart. This could be a safety issue in case of an accident and the people inside of the vehicle not being able to escape. The material is very thin plastic that is very cheap and the reason not one but all of the interior door handles are broken and/or cracked about to break.
Interior door handle broke off - known problem but chrysler not addressing - evac safety concern!!
Rear passenger side door handle is broken. No idea how or when it happened. On june 4, 2013, my son tried to open the door from the inside and it wouldn't open. I figured he just had a hard time and I let him out from the outside. 3 days later, I opened the door from the outside to let my son in and immediately noticed that some of the plastic molding around the interior door handle was broken off and missing and the door handle was hanging limp. I am certain that there was no missing plastic 3 days prior when the door wouldn't open from the inside, but I don't know how or when the plastic broke off. I'm guessing it's down inside the door panel. Frustrating since those rear door handles are rarely used. I almost always open the rear doors from the outside because my kids are small and still ride strapped into car seats, so they're not able to get out themselves. Having read other complaints, this must be some sort of defect. There's no reason a door handle that is rarely used should have broken off, and it's especially strange that it seems to have just broken apart when no one was touching it.
2005 jeep has been slipping into neutral since february 2013. It caused me to have an accident because I couldn't get out of the way of rear-oncoming traffic. No major damage was done thankfully! A few weeks later I experienced a rollaway. I went into the sitter to pick up my son. After about 5 minutes of being inside I my jeep roll across the street! I go running outside, opened the door and pulled up the emergency break...just missing an embankment! Since the "neutral" thing started I have had several service lights come on. My mechanic performed a diagnostic check and he said its all electrical. Also, I've had issues with the front passenger window going up/down slower than the rest of the windows since 3 months into purchase. Other issues are cracked door handles (both front doors), replacing taillight kit, AC switch-a few times as it would only work on high.
The area where the door handles cracked and the handles are hanging from them, happened during a period of weeks, the doors and handles were used in the manner that they intended to be used. I have been looking on line and it seems to be a common complaint for this make and model so I think there must be a recall and the company should pay for the repairs. The local dealership wants to charge $250 to repair each door and it has been impossible for me to find used parts. Step-up to the plate jeep! The vehicle was not cheap and is not the buyer's fault that the company appears to use cheap parts for their vehicles.
Front passenger door handle suddenly cracked/busted upon getting out of the car. Later, the other three door handles cracked/busted. Recently, I found it difficult to get out of the car because the door would not open due to the busted handle.
The cups around the door handles on the interior panel of the door began cracking and over time eventually failed and crumbled completely rendering the door handle useless. Obviously this a huge safety hazard as occupants can not exit the vehicle should there be an emergency. Through research this seems to be a far too common occurrence for this model vehicle.
The interior door handles broke when being lightly used. The plastic cracked and the handle came off. It looks like this is a common issue. I email chrysler about this and they blew it off as no big deal. This is a big deal and a safety issue!! If the handle breaks at a time when emergency evacuation from the vehicle is needed then that person will become trapped. This needs to be addressed.
Door handle cracked if there was fire and a frantic person used it, it would break. I feel this issue is a big safety hazard jeep should replace with better material it already has to go in for a different recall.
We have purchased a used 2005 jeep with 2 broken door handles. Searching the internet shows that this is a common problem with these jeeps. This is truly a safety hazard seeing as no one could escape this vehicle should there be an accident. Since this is a problem many seem to have, I feel jeep needs to step up and repair this very serious issue!
When I went to get out of my jeep this morning I opened the door as I normally do. I then heard a crack and noticed the driver's side door handle pulled completely out of the door. The brittle cheap plastic piece that holds the handle in the door just designated. The unfortunate part is that I cannot open my door now therefore if I am in an accident and the car is on fire I will not be able to exit the care which is very scary for me. I hope chrysler recalls this issue. You would think a $50000 car would last.
The problem of defective door handles started when the car was about four years old and has gotten progressively worse. There have now been two incidents of door handles breaking off completely and there is soon to be a third. As of now both inside door handles for back seat doors are completely broken off making it impossible to exit the back doors from inside the vehicle unless you open the window and reach through to unlock the door from outside. The vehicle has power windows making it even more difficult to exit the rear doors of the vehicle in case of an emergency. The door handle on the driver's side is still functional but is badly cracked and a piece of plastic has now fallen off. It is now very close to breaking off. (it is only a matter of time until it is completely broken). The material that these door handles are made from is of very poor quality. I am worried that the driver's door handle may break now and in case of a fire or other emergency the driver and backseat passengers will be unable to exit the vehicle safely. Your attention to this matter of safety is appreciated.
I'm active duty member and been stationed overseas since 2007, my vehicle has been in storage since, last september was taken out so my wife could drive it, a month after taken out of storage all door hands broke -off, now we are not able o open doors from the inside creating a safety issue, looking on line I realized 'm not alone with this issue, my vehicle has only 51, 000 miles and I shouldn't have issues of this caliber.
The interior door handles are broken. The driver side door is barely hanging on, it's getting more and more difficult to open the door to get out. The front passenger side door handle is starting to crack, I have put a little epoxy on the handle to try and make it last longer. The cost to replace the handles are ridiculous! These doors are a death trap!!!!!
Door handles inside the vehicle are all broken, making it impossible to open doors inside the cabin. This of course makes for a considerable safety issue if driver or passenger needed to exit vehicle in case of an accident. Jeep wants approximately $3000 to fix plastic handle supports. This should be a recall on all affected models. It seems to be a very common problem. But as usual, a class action lawsuit will probably be required to fix a simple $5 part. I find it completely unacceptable that this can not be fixed for a reasonable price. Jeep is basically robbing the public for those who wish to pay the amount for the repair.
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