Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the plastic around the front interior door handles was disconnected from the door. The vehicle was taken to a private mechanic where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure and current mileages were 99,000.
2005 Jeep Grand Cherokee body complaints
Page 8 of 15: complaints 191 to 220 of 405, newest first, as owners wrote them.
Broken interior door handles and can't open door from inside. I have read lots of people having same issues with jeep grand cherokee.
Indoor housing for door handles broken on all 4 doors....I replaced drivers side handle 2 years ago, now it is broken along with others....so 3200 to replace all 4 doors panels...internet and this site full of similar complaints, defective material or design....I have always had jeeps and still buy jeep, but this was a problem that they didn't take care of like they should have...unsafe to not be able to open door from inside.
My interior driver door handle started cracking, then eventually broke and is useless. At first I thought it might have been something I did until the back passenger on the driver door did the same thing. I rarely have passengers in the back so I know its not just wear; instead, just crappy quality. When you're a die-hard jeep person you don't want to admit (especially to yourself) they would've used poor quality. Unfortunately, after reading about everybody else that this has happened to, its obvious it is infact just poor quality.
With the first door handle that busted, I thought I might have used too much power but as they all shattered I realized that the interior door handles are made with bad material that is brittle and can not tolerate normal wear and tear. Clearly a safety hazard to be riding a vehicule, whether as the driver or passenger, and if an emergency calls for you to abandon it, as you pull the handle to open your door the handle brakes in your hand and leaves you trapped in.
Three of my door handles have broken off and are not functional from the inside of the vehicle. The only handle that is in tact is the drivers.
My door handles on my truck would not let me get out . I had to put the window down to get out of my truck . I hear alot of people with the model jeep I have also encountered this problem .
This is about my 4 door handles in my jeep they have all cracked. One on the passenger front side is almost not usuable. My warranty does not cover it, I tried to call multiple chrysler places, they can't help me. My dealership has quoated me over $2500. I just don't have that kind of money to fix doors that I have not damaged. There plastic which does not help. I've gone on several websites and I have found so many complaints with the same problem as myself. I find that this is obvisously a jeep problem. I feel they should be fixed or that jeep should issue a recall.
2005 jeep grand cherokee... Appx 2-3 yrs ago, driver side door handle separated from door panel. Finally got dealer to fix under warranty. Appx 3-6 mos ago, same thing happened to other 3 doors -- called chrysler customer care and told because of mileage (appx 80k) and age of vehicle... No extended warranty was forthcoming... Dealer estimates $600-$900 per door. Safety issue... Doors can not be opened except from the outside. In event of accident, rear occupants would be unable to open doors and escape vehicle in timely manner.
Interior door handles are made with material that do not support the normal wear and tear. Clearly a safety hazard to be riding a vehicule, whether as the driver or passenger, and if an emergency calls for you to abandon it, as you pull the handle to open your door the handle brakes in your hand and cannot open the door. In the event of an emergency, we are talking, not about minutes, but seconds to react and move away from danger. Failure to open, could represent the difference between minutes and seconds that could prevent major injury if not death in case of an accident.
Front driver-passenger side door panels. I recently discovered that my front driver and passenger door panels have cracked around the interior door handle. The cracks have progressed to the point where the door handles dislodged from the panel from repeated use. The cost of each panel is $770.00, excluding labor. The dealer where purchased stated "there is nothing we can do about it." what's disconcerting is that the back of panel shows reinforcement (thicker plastic) for the window buttons but the material is paper-thin for the door handle. Once the door handle falls off, the only way to open the door is to roll down the window and push the exterior button. I have filed a complaint with chrysler.
From the many forums I have researched, this is not the first complaint about faulty door handles in the 2005 jeep grand cherokee. All four of mine have cracked and large chunks of the inside of the "cup" have fallen off into the door panel. One of the doors in just about inoperable because of the location of the crack and I know its only a matter of time before the rest of them follow. As a mother of 2 children, it scares me to think that they could be stuck inside of a vehicle that could have been in an accident. To me, there is no excuse for the company to not issue a recall on the parts, as they will sooner or later be looking down the line of a huge class action law suit for someone losing a passenger or their own life due to being unable to open their door. Imagine a car rolling over and catching fire. As quickly as that could go up in flames in only a matter of seconds, what counts are the moments that person is fighting with getting a door open, or in a vehicle without having to fight and saving a life or 5, as this is a 5 passenger car. I would strongly suggest that this be seriously considered and pressure be applied to the manufacturers of jeep to issue a recall for all vehicles with that type of door handle.
My 2005 jeep grand cherokee limited's interior door handles have broken from their door panels.
I replaced the drive door handle after it cracked in 2009. Now the rear passenger door handle broke off. It is now a safety violation as my daughter is unable to exit out the door due to a broken handle. Again the passenger door is cracked at the handle. The count is now three of the four doors requiring replacement. I take great care of my car and this is a clear safety violation as the doors were made with substandard materials. I am now at 121,647 miles and would like to know if issuance of a recall to fix all of the doors will occur on the jeep grand cherokees made in 2005. Thank you
The door handles on two doors have failed and broken off. This is a safety issue as door can only be opened from the outside and so far I have been quoted $1100 to replace and repair these handles as the entire inside door component must be replaced.
All door handles are broken on the inside. These have not been used improperly. The plastic behind the handle is very weak and it breaks. Neither of my back doors can be opened from the inside. I am completely restricted from using the back seat of my car because if an accident were to occur, anyone in the back seat would be trapped inside the vehicle. Front doors are equally broken but can be opened after a few tries. The hazard is still there for myself and anyone in the front seat. Although this plastic is an independent piece, the dealer will only sell the whole indoor panel at $500.00 each door panel plus labor. I called to file a complaint with chrysler and they responded "you are on your own. The are no recalls or warranty. You have to pay it on your own". Then I try to find generic or aftermarket handles and realize that literally every shop I visited has dozens of customers with my same car and my same problem, some that chrysler responded to and some that they did not. Anyways, it is a serious defect on the jeep grand cherokee 2005 indoor handles that is putting people's lives at risk and chrysler is not doing anything about it but bully their customers and avoiding their responsibility.
Interior passenger door handle/panel is totally broken out. Tried several different methods of saving it from doing so, but to no avail, it is totally gone. Have read several items via the internet for about a year not stating that this is a known problem by jeep drivers, but jeep has offered no assistance on this matter. I feel that this is a huge safety issue, as to once you cannot open the door from the inside, you put yourself at an enormous risk for getting someone stuck inside during a crash.
On all interior door handles, the plastic backing that is recessed or 'cupped' behind the actual silver handles you pull to open the doors has cracked. The back left door cracked to a degree where the handle separated from the opening cable, so the door can not be opened from the inside. The driver door is close. All handles show the same sign of cracking though. If there was an accident, my children in the back would have a hard time getting out.
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the interior door handle on the front driver's side fractured, making it very difficult to open the door. The vehicle was taken to the dealer, who stated that the door panel needed to be replaced. The manufacturer was made aware of the failure and offered no assistance because the vehicle was no longer under warranty. The vehicle was not repaired. The failure and current mileages were 52,000.
I purchased this vehicle in 2011, I was the second owner. The left rear plastic behind the door handle was severely cracked, at the time of purchase the dealer replaced this one and stated that it cost $500.00 per door to replace. The two of the three remaining doors had hairline cracks and were barley noticeable. In october 2011 had a passenger in the right rear seat. When they tried to get out they could not. I opened the door from the outside. Thought I had the child proof locks on. There was a big chunk of plastic missing behind the door handle on this side. It did not occur to me that anything was wrong until 04/31/2012 when a large piece of plastic fell inside the door from behind the drivers door handle. Then I started reading about all the problems with these doors on the internet. The door handles will fall out, because there is nothing to hold them in place. Now I have 2 doors with big chunks of plastic missing and the third door is severely cracked. Called chrysler, opened a case. They called offered to fix them for $500.00. They told me my vehicle was out of warranty. I told them that I had nothing to do with warranty, it was a safety issue if you could not get out of the car. They were not willing to fix it. This is a safety issue! If the vehicle caught on fire and you could not get out you would be burned alive.
All 4 interior door opening handles breaking/failing: both rear doors totally inoperable. ***this is a dangerous safety issue handles are inoperable in emergency situations, passengers will not be able to exit the vehicle, likely causing serious injury or death!*** manufacturer refuses to and replace/repair handles is prohibitively expensive! Manufacturer safety recall warranted.
Interior door handles are defective. The plastic surrounding the interior door handles has become brittle and broken allowing pieces to fall inside the door. This breakage has rendered the door handles inoperative and prevents the door from being opened from the inside. In the event of an accident the occupants of the vehicle would be trapped inside, especially if the power windows also became inoperative.
The rear right door handle broke. My truck has under 80,000 miles.
I am at the end of my rope with this same story. My story is exactly like the other 824 complaints posted here. My indoor handles, on my 2005 jeep grand cherokee, have broken. My children and I cannot exit my vehicle without rolling down windows. Heaven knows what will happen if we are ever in an emergency situation which includes the failure of my vehicle's electronic system, because we would literally be trapped inside without the use of our windows. I have complained, and complained and complained to the chrysler company. No one will help me. My quote, to repair each door, is $750. As a single mother who works very hard to pay my vehicle payments as it is, I am now faced with the burden of having to pay another $3,000 in order to keep my family safe. Enough is enough. I have never sued anyone in my life, nor have I ever considered doing so, but this is the final straw. It is time for a class action lawsuit, people! I see no reason why the chrysler company can't produce a strong, failproof repair kit in order to keep their loyal customers safe. This is absolutely ridiculous.
The interior door handles on my 2005 jeep grand cherokee are all broken. Two of them are inoperable. The cheap material used by the manufacturer should be recalled as it cracks very easily. Once the inside handle is broken the door can not be opened from the inside. This is a safety concern in case of a fire or accident. The dealer says the whole door panel would have to be replaced and not just the handle, as they are attached together. The cost of each panel is approximately $700 each.
The interior door handles on my 2005 jeep grand cherokee are all broken. Two of them are inoperable. The cheap material used by the manufacturer should be recalled as it cracks very easily. Once the inside handle is broken the door can not be opened from the inside. This is a safety concern in case of a fire or accident. The dealer says the whole door panel would have to be replaced and not just the handle, as they are attached together. The cost of each panel is approximately $700 each.
Rear door handle plastic around base began cracking & currently driver door hand is about to fall off. This is dangerous! This plastic surrounding the door handles began with small cracks then huge chunks fell out . This could cost a life of my grandchildren or even myself as driver. Nevermind anyone owning one. This safety hazard should be an immediate safety recall! I am astounded at the numbers of jeep owners reporting same or similar incidents.I hope to hear it has been issued.
I bought this jeep brand new and it is garage kept. We are older and have no young kids riding in our car. It still looks like its brand new. My 1998 jeep which I still own has 86,000 miles on it doors are perfect. My 2005 has three interior door handles that are cracked or completely broken. The back door has to be open from the outside. This is a safety matter. It's really unfortunate the amount of complaints but no recall. Will it take someone getting in a firey crash or running into a pond and not being able to get out of their car?
Tl* the contact owns a 2005 jeep grand cherokee limited. The contact stated that the driver's side interior door handle fractured and the exterior handle had begun to fracture. The vehicle was taken to a dealer where they advised him that he would need to have the entire door panel replaced. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 80,000. The VIN was unavailable.
The driver interior door handle plastic mount broke. No abuse, no excessive wear and tear.
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