Tl* the contact owns a 2011 jeep grand cherokee. While accelerating from a stop, the vehicle stalled without warning. The failure was experienced numerous times. The vehicle was repaired according to the federal safety agency campaign number: 14v530000 (electrical system); however; the repair did not correct the failure. The manufacturer was notified. The approximate failure mileage was 70,000.
2011 Jeep Grand Cherokee electrical complaints
Page 13 of 27: complaints 341 to 370 of 780, newest first, as owners wrote them.
Tl* the contact owns a 2011 jeep grand cherokee. While driving at various speeds, the ABS, check engine, four wheel drive, anti-skid, and air ride warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the PCM module needed to be replaced. The failure recurred several times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at an unknown, the vehicle stalled and failed to restart. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch module needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 48,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the check engine light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic module needed to be replaced. The vehicle was repaired; however, only the codes were erased. The contact received notification of the federal safety agency campaign number: 15v879000(electrical system, interior lighting), but the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 89,627. Vin tool confirms parts not available.
While braking the engine shuts off. This happened three times. I took it to the dealer I bought it from and they said it was worn spark plugs and replaced them. The next day it stalled again. I was coming off the freeway off ramp and it just died. No warning lights on the dash. The dealer was unable to determine a cause for the stalling issue. Updated 04/18/16.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the recall notice for the federal safety agency campaign number: 14v53000 (electrical system) was received in november of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. While driving at various speeds and while depressing the brake pedal to reduce speed, the vehicle would suddenly shut off. After pressing the start button, the engine restarted and the vehicle operated normally. The vehicle was taken to the dealer who was unable the diagnose the cause of the failure. The manufacturer was not notified. The failure mileage was 57,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the alternator disconnected and failed. The vehicle was taken to the dealer where the failure was unable to be replicated. The manufacturer was notified of the failure. The contact also received notification of the federal safety agency campaign number: 15v879000 (electrical system , interior lighting) and the contact was unable to receive the part within a reasonable time to schedule the repair. The approximate failure mileage was 50,510. Updated 04/22/16*lj consumer stated the jeep was not equipped with a battery indicator light. Enclosed is a page from the federal safety agency stating under 571.101 that battery indicator light is mandatory. Updated 05/29/18
Jeep will only start with remote starter. Push button start does not work. I had the fuel pump replaced however, am just learning of a tipm recall for this model. Vehicle was in stationary position in my garage when it would not start.
1. None of the controls on the steering wheel work. I cannot use the controls to change channels on my radio or increase / lower the volume. I cannot use the telephone hands free controls when trying to make a phone call... 2. All of the interior lights inside the vehicle stopped working. Regardless of what car door is opened 3. Light came on saying traction control was off. The light was a picture of a car with two squiggly lines behind it. I tried pressing the traction control button on the dash board panel alongside the steering wheel heater button. But it would not work. 4. My windshield wipers will not turn off (have to remove the fuse in order to stop the wipers). I tried squirting the windshield washer fluid --- but it will not work. My rear window wiper will not turn on.... Even though I tried to turn it on several times. 5. I have no turn signals. They would not come on no matter how many times I flipped the lever up or down. Major safety issue 6. My horn does not work - major safety issue 7. My headlights will not go to high beam even though the dial is set to auto. Not to mention my windshield was defective and had to be replaced (leaks lots of water when raining) replaced --- steering control module (part # 1he80hl9af) - according to northwest jeep in beaverton oregon that was the issue -not did not fix a single issue totally integrated power module (part # 68244852aa) - according to other complaints, this part also needs replaced (seems that part of th tipm was replaced - the whole unit should have been replaced.) we are extremely upset and displeased with chrysler.... For the poor quality of the parts they used when building my 2011 jeep grand cherokee overland. We bought this 2011 jeep grand cherokee overland in june 2015 and for being 4 years old, it should not being having all these problems!!!
Vehicle had external fuel relay installed over a year ago by dealer. This vehicle had not experienced an issue with the fuel relay. Now vehicle is having the same issues - engine stopping for no reason, even while driving - as described in the complaints about the tipm. Very dangerous and the "fix" by fca, appears to not be a permanent fix.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
Issue: intermittent stalling started after completion of tipm fuel relay recall repair. Stalls while driving, de-accelerating from highway speed (60mph+) between 30-40mph when braking preparing to make a turn, causing loss of vehicle control. Has never happened with in town driving. Intermittent. No stutter or shutter. All engine power ceases with no power brakes or steering. All electronic stay on. No cel or stored codes. Always restarts by placing transmission in neutral and pushing the start button. Recall performed: crowe auto group, 1-21-15 90,578mi began: march 2015 32 days at a dealer, 5 dealer visits, 2 dealers. Still no fix. Dealer has experienced stalling. Have full list of time line and service paperwork.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the tipm was replaced in october of 2014 due to electrical issues that caused the vehicle not to restart after driving and parking. In december of 2014, the contact received a recall notice for the tipm to be replaced. In addition, while driving various speeds, the vehicle would suddenly shut off for approximately 15 seconds before suddenly restarting itself. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 85,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that he received the federal safety agency campaign number: 14v391000 (electrical system) and was waiting for approximately six months for the recall part. The contact mentioned that he was informed that he would be contacted when the parts would to become available. The manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure related to the recall but the details were not available. The approximate failure mileage was 57,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v391000 (electrical system) and 14v530000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The engine shuts off randomly while driving
Vehicle has completely shut down while driving 5 times in the recent past. 1x19 oct; 2x31 oct; 2x7nov. The vehicle completely shuts off while driving. This is very dangerous as all power is lost for breaks, steering, and obviously no acceleration. Chrysler safety recall p54 has been applied prior to these issues. Dealer and chrysler are charging me customer (at my expense) to flash new software files on the vehicle computers. I sense this is very likely a much broader safety issue and am hoping our government (the federal safety agency) officials will investigate before someone is injured as a result of this.
Since safety recall p54 was applied, my vehicle has completely died while driving on 5 separate occasions 1 on 19oct, 2on31oct, and 2on7nov. The vehicle is currently at sam lehman chrysler jeep dealership in peoria, il. They claim that I need new software at my expense to address the vehicle shut downs. Attached transcript is with chrysler. They do not appear to take this safety issue very seriously.
When stopped trying to start the engine, push button starter will not start the car. Have to turn the switch to get a restart. Sometimes takes several tries. Have had engine not cut off when button pushed. Had to repeat several time to get engine to stop.
Tipm failed causing car to stall while in motion during rush hour traffic. Power steering, power brakes also failed. Lastly, power door locks also failed with one year old in the car.
10/10/2015 at approximately 320 pm cdt, I was driving i35 south between duluth mn and minneapolis mn. Smoke started billowing out of the headliner, rh side above the windshield/sun visor. I pilled to the side of the road, pulled the a pillar and pulled down the headliner. Flames were present, I reached in thinking it was a wire (it was) sustained burns on my right hand. Grabbed the owners manual , located the fuse for courtesy lights under the hood, pulled the 15 amp fuse (which had not blown). Removed the sun visor and vanity light, and associated wiring. Fire was extinguished at that point. Removed the visor and wiring, found a burned connector and smoldering wiring. Grabbed a side cutter and terminated the wiring to the lighted vanity light, after removing the center upper map light assembly. I sustained minor burns right hand (three fingers). Vehicle was in motion when fire broke out speed 70 MPH. Vehicle damage was inspected by duluth jeep, duluth mn. Duluth jeep kept the removed parts. Recall #36 was accomplished 11/2014 by duluth jeep.
Chrysler recall # p54 regarding totally integrated power module was applied to my vehicle. It totally shut off while driving on 3 separate occasions prior to the so called "fix" via p54. My vehicle shut down while driving home last nite. Each time the vehicle has shut down, it has happened whilst breaking and coming to an intersection. This was the same as last nite in which the vehicle shut off while I was cornering through an intersection. Battery is fine, fuel is full, I change the oil every 4,000 miles or less and rotate the tires every 6,000 miles. This tipm is a real problem. Shutting a vehicle down while motoring is extremely dangerous. I sincerely hope the federal safety agency takes action on this before lives are lost.
2011 jeep grand cherokee. Consumer writes in regards to reimbursement for totally integrated power module recall notice repairs. *smd the consumer stated on or about november 3, 2014 the vehicle would not start. It appeared the vehicle was not getting any fuel to the engine. The consumer called the dealer and they stated the problem sounded as if the totally integrated power module (tipm) was malfunctioning. The consumer was finally able to get the vehicle started and drove to the dealer. An inspection revealed the (tipm) did indeed need to be replaced. The consumer was quoted a price of 41100. The vehicle was repaired. However, on saturday november 8, 2014, the consumer received a recall notice in the mail regarding the replacement of the (tipm). The consumer sent in recall # 14v530000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the entire drive train needed to be replaced. The contact also stated that the gear was in drive position, but began to reverse while the gear was still in the drive position. The vehicle was constantly stuck in eco mode. The vehicle was taken to a dealer where it was diagnosed and repaired several times. The failure was persistent. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Tl* the contact owns a 2011 jeep grand cherokee. When the contact started the vehicle, flames appeared from the roof on the driver side. In addition, the instrument cluster lost power. A fire and a police report were filed. The firefighters sustained injuries while extinguishing the fire, which required medical attention. The manufacturer was not notified of the failure. The approximate failure mileage was 31,000.
1. The vehicles head has to be replaced due to bad valves at only 59,000 miles. 2. The front right turn signal stopped working, and is burning the bulb socket and headlight housing. It was determined by an independent mechanic that the tipm module is going bad causing shorts, and other electrical issues. (the dealer claims it is a burned bulb socket, but we tested the socket, and entire system and found the true problem) 3. The horn stops working randomly, and sometimes when it does work its only the high tone. This problem is also traced back to a faulty tipm module.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while in park, the keyless entry and the key fob failed without warning. The vehicle had to be started manually using the key. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was not notified of the failure. The failure mileage was 95,717.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v391000 (electrical system). The recall repair was performed. While driving approximately 35 MPH, the contact noticed an abnormal odor. The vehicle was pulled over and the contact noticed smoke coming from the passenger side visor. The contact pulled down the visor and noticed melted plastic. There were firemen onsite who disconnected the battery and flames appeared from the headliner above the passenger seat. The firemen extinguished the flames. A report was not filed. The vehicle was towed to the contact's residence. The manufacturer was notified. The approximate failure mileage was 47,000.
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