Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of the federal safety agency campaign id number: 14v530000 (electrical system) however the part was unavailable to perform the repair. The manufacturer was not notified of the delay. The contact had not experienced a failure.
2011 Jeep Grand Cherokee electrical complaints
Page 17 of 27: complaints 461 to 490 of 780, newest first, as owners wrote them.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of the federal safety agency campaign id number: 14v391000 (electrical system) however the part was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number:14v530000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v530000 (electrical system), and 14v391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
Repair of blown front running light reveled defective electrical socket that was overheating and creates a safety fire hazard. Bulb socket badly burned and needs replacement due to faulty part. This is a 2011 jeep grand cherokee 4x4 overland with only 36,000 miles. Repair mechanic described electrical socket as a level 1 safety hazard.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the exterior heated power mirror failed. As a result, the contact's visibility was impaired when driving. The contact received notification of the federal safety agency campaign number: 14v631000 (electrical system, visibility) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 26,300.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v530000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I received a recall notice for the totally integrated power module for my 2011 jeep grand cherokee in october 2014. The vehicle now struggles to start almost every time it is prompted to. It usually takes two or three attempts to successfully start after it makes a sort of rev type of noise and even produces an odor which is smelt on the outside of the vehicle. The dealership has told me that the part to correct the issue is currently unavailable, and when it does become available, there are over 20 people ahead of me on the waiting list to be repaired. The recall states that the issue could cause the car to stall unexpectedly which makes me fearful for my, and others, safety being that I drive on the interstate everyday.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at approximately 55 MPH, the vehicle decreased in speed and the vehicle stalled without warning. The vehicle was not able to restart. The vehicle was towed to a dealer, who installed a new fuel injector kit and timing belt but the failure recurred. In addition, the contact noticed that there was smoke coming from the hood of the vehicle. The vehicle was towed back to the dealer, who diagnosed that the timing belt shredded and a starter needed to be replaced. The vehicle was included in the federal safety agency campaign id number: 14v530000 (electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
Vehicle doesn't want to start. Tries to turn over but won't. Had happened very intermittently for past couple of years. Over past month has happened almost every time I try to start the car. Used to only do it once and then it would start on the second attempt but is now doing the "try but won't start" thing 6 and 7 times in a row before it will finally turn over. Now smelling raw fuel after it starts due to it trying so many times to crank. Called dealership and got the same excuse as many people who have complaints listed here..."we don't have the parts yet." I don't understand how they don't have the parts 2 months after the recall on something like this. In addition to the potential safety issues if it begins stalling in traffic like others are reporting, it's completely trashing my starter/battery/etc as it sits there and tries to crank multiple times. I have zero confidence in my local dealership as I have had tons of run ins with them over warranty work due to multiple problems my jeep has had. This is ridiculous.
My vehicle is having issues starting/stalling, and sounds like the water pump and/or alternator is failing. I went to the dealership and they said this is all tied to p54/the federal safety agency 14v‑530. The tipm parts are not available to fix this issue, and have not been available since I received the first recall notice back in october 2014. The dealership said the parts are not going to be available for weeks, possibly months. I called jeep/chrysler and they also said that is the cause of my problems and they have no date that recall replacement/correction parts will be available. I asked them what I should do since I'm driving a vehicle that doesn't want to start (takes multiple attempts), that stalls out, and that other components under the hood are being affected. They said they will not cover any towing, or rental costs, and had no guidance on what to do besides "good luck". This is a serious issue, I can become stranded, the car could stall (potentially while driving and this car is always on highway high speed driving), and I now have other parts under the hood that this issue is taxing (alternator, battery, water pump, and I could only imagine what else). What am I supposed to do that I'm forced to drive a vehicle with a recall that is not safe to drive? I can't even pay to get this fixed, there is no solution at this time. I don't understand how the vehicle is not recalled entirely and taken off the road, or that if people are experiencing this issue there is no recourse. No free towing, no rental cars ready, no ability to trade in or buy a new vehicle. Nothing. I'm not sure what to do next, get a lawyer? Contact bbb? Please let me know as I don't see how this is legal, I'm being forced to drive a vehicle with a manufacturing defect that is dangerous. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v530000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v530000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. Immediately after starting the engine, the vehicle became disabled and no warning lights illuminated. The vehicle restarted and the failure recurred four times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 47,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for recall the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic), the federal safety agency campaign id number: 14v391000 (electrical system), and the federal safety agency campaign id number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign id number: 14v53000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the ignition push-to-start button failed to start the vehicle several times. The failure was progressing as the weather changed causing the vehicle to take longer to start. Also, the contact mentioned that the vehicle stalled several times while on a major highway which almost caused a crash. The dealer was notified of the failure and indicated that the part and the remedy were not yet available. The vehicle was included in recall the federal safety agency campaign id number: 14v530000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,200.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic), the federal safety agency campaign id number: 14v391000 (electrical system) and the federal safety agency campaign id number: 14v530000 (electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign id number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 14v530000 (electrical system), the federal safety agency campaign number: 14v391000 (electrical system), and the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
I am having trouble starting the engine. It usually takes several attempts before the engine actually starts. The check engine and electrical problems lights are lit during attempts to start the engine.
Our car stopped working and we were stranded. I was stranded with my 3 year old child. The vehicle's alarm went off and the tires locked making it difficult to tow. We called the chrysler twice and they cannot tell us when the parts will be arriving. The dealership fixed the totally integrated power module ( the part listed in my recall notice). However, chrysler refuses to reimburse me for my expenses until they receive parts. It has been a month and I paid $1400.17 for the recalled part and labor.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform the contact when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign id number: 14v530000 (electrical system), and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Early oct. My vehicle started to have a issue with starting. So I just ignored it for a few weeks as time went on it got worse and worse. So on october 30th I did some research. Found that it was a tipm problem I was occurring. Mind you I am mechanically incline I do work for a car company and fix cars all day. So on oct 31st I took it to suburban chrysler in troy mi. They did 2 recalls and said you have a tipm issue. Ok covered under warranty? Nope! $1190.00 to fix. I state to the service advisor [xxx], there is a recall for the same issue. He states it dose not apply to your vehicle. I state I don't understand. But there is a fix can I have my vehicle repaired the same way. He states no. So I need to buy a whole tipm where others just get a bypass? They state yes. F*** that. I remove my vehicle from there. I call chrysler for any kind of support. Nothing. No assistance. No words of advice. I tell them, how do I drive my car if it stalls or wont start. Sorry cant help you. Am I supposed to drive my car? They cant tell me if I can drive my car. That up to me they state. So there not sure if I should drive or not. Over the weekend I contemplated about where to take my vehicle to get fixed. I guess ill pay $1190 monday goes by. I get home and sure enough a recall notice in my mail. You mean to tell me they did not know 3 days earlier? They just wanted me to pay $1190. So his commission check is nice. I know how it works. Little did they know I was a service advisor for chrysler for over a year!!!! Now its 11/21 and my vehicle did not start this morning due to the fuel pump running all night.... Now if the fuel pump burns out do they replace that under the recall? There is a trick. If it runs when the vehicle is off. Open the hood and slap the fuse box and it will turn off. Mind you it was 11degress here this morning. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number: 14v530000 (electrical system), however the part was not available for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for recall the federal safety agency campaign id number: 14v530000 (electrical system), the federal safety agency campaign id number: 14v391000 (electrical system) and the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled intermittently. The failure recurred several times. The contact indicated that the last time the failure occurred, the vehicle was not able to be restarted. The contact received assistance from the police to push the vehicle to the side of the road. The vehicle was towed to an authorized dealer who indicated that the alternator needed to be replaced. The vehicle was not repaired. The contact was included in recall the federal safety agency campaign id number: 14v530000 (electrical system).however, the dealer indicated that the tipm part was not available and the alternator was the remedy to fix the vehicle. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number:14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
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