Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v530000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2011 Jeep Grand Cherokee electrical complaints
Page 18 of 27: complaints 491 to 520 of 780, newest first, as owners wrote them.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v53000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure.
My car would not start, it only cranks up, but it is not drivable and I will not put my life at risk for operating a defected vehicle on the highway, when it could stall and result in a car crash. My safety is not guaranteed at this time. Last friday morning, my vehicle was towed to the closest dealership to be service and parts are not available. Chrysler has not provided repair parts (the internal pump relay) to the dealerships in the area and there is no expected time of when these parts will become available. The dealership will not provide me with a loaner or pay for a rental car, while my car is being repaired. Chrysler is not being helpful is remedying the situation at hand.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notifications for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic), the federal safety agency campaign number: 14v391000 (electrical system), and the federal safety agency campaign number: 14v53o00 (electrical system). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Bought this vehicle in june 2014 with 36,700 miles on it from somerset jeep in somerset ma. 1st issue was car was having trouble starting. Taken to quirk jeep in marshfield ma on september 5th issue was fuel pump circuit does not power up in tipm installed relay harness and fuse starts fine now. Cost is $375.68, which I had to put on my credit card. 2. Car starts smoking, which terrifies me and my 7 year old son for fear of the jeep blowing up or catching on fire! So I have to have it towed to quirk by aaa on thursday october 16th. They tell me that it is a problem with the module in the fan. The whole fan has to be replace for $1000.00. Don't get car back til monday night october 20th. It isn't covered under warranty and I can't get a rental car unless I pay for it. I can?t work or do anything! Quirk gave me a break and only charged me $400.00 but that is still a lot of money for a single mom who was without her car for ?4 days. 3. Wednesday october 22nd my check engine light comes on. The issue is evap leak, star case open for fuel filler tube. Ordered filler tube as not in stock. Quirk says they will help out again a little, but charge is going to be around $400.00 but won't know until it gets fixed sometime next week and it takes about 2 hours for repair. More time lost from work. 4. November 16th---car will not start. It will not turn over or make any noise. Triple a came out to the house, got it started once and then it shut off and would not start again. Aaa guy said it is not the battery. Car being towed to quirk jeep right now on 11 17 14 at noon. Quirk says 'no idea when they can look at' my jeep! I pay $434.37 a month for my jeep loan! Car has about 47,000 miles on it now and I am terrified to drive it for fear it won't start! I can't work. I have no money for christmas! What do I do? Please help me!
We received 3 recall notices related to the brake booster, the totally integrated power module, and a short in the visor lamp. We called our local dealership and each time we called, they told us they did not have the parts and they would call when they did receive them. They still have not called and the first recall notice was issued more than 6 months ago.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notifications for the federal safety agency campaign number: 14v391000 (electrical system), the federal safety agency campaign number: 14v530000 (fuel system), and the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notifications for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic), the federal safety agency campaign number: 14v530000 (electrical system), and the federal safety agency campaign number: 14v391000 (electrical system). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign id number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle stalled on numerous occasions. The contact received notification of the federal safety agency campaign number: 14v530000 (electrical system) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. The VIN was not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v530000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. The contact received the federal safety agency campaign number: 14v53000 (electrical system) in november of 2014. The manufacturer and the dealer were contacted and the contact was informed that part needed to repair the vehicle was not available. There was no estimated date for when the part would be available. The failure mileage was 32,500.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v154000 (service brakes, hydraulic), the federal safety agency campaign number: 14v391000 (electrical system wiring) and the federal safety agency campaign number: 14v530000 (electrical system). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the check engine light was continuously illuminated. The manufacturer was made aware of the failure. The failure mileage was 61,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notifications for the federal safety agency campaign numbers:14v391000 (electrical system), 14v154000 (service brakes, service brakes, hydraulic), and 14v530000 (electrical system). The contact stated that the vehicle was inoperable. The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The approximate failure mileage was 45,513. Updated 2/24/15*cn updated 5/11/16 *js updated 09/01/2017
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification for the federal safety agency campaign number: 14v154000 (brakes), the federal safety agency campaign number: 14v53000 (electrical system) and the federal safety agency campaign number: 14v391000 (electrical system). The dealer and the manufacturer were contacted on multiple occasions and they informed the contact that the parts needed to repair the vehicle were not available and no estimated time to receiving the parts was provided. The contact had not experienced a failure.
Chrysler is still not making this part available to dealers so that it can be installed. This part can fail without warning and cause the engine to stall while in motion. My dealer is ready and willing to replace this relay, but it is not yet in production.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v391000 (electrical) and the federal safety agency campaign number 14v530000 (electrical system). However, after contacting the dealer and manufacturer on multiple occasions the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time to receiving the parts could provided. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 55 MPH, the vehicle stalled without warning. The contact received recall notification for the federal safety agency campaign number: 14v530000 (electrical). The vehicle was taken to the dealer. The technician diagnosed that the tipm needed to be replaced. The contact indicated that the tipm was previously replaced 5 months prior to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign id number: 14v154000 (service brakes and service brakes, hydraulic), the federal safety agency campaign id number: 14v391000 (electrical system), and the federal safety agency campaign id number: 14v530000 (fuel propulsion system). However, the parts needed for each repair were not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
My 2011 jeep grand cherokee that is equipped with a v-8 5.7l engine failed because of a faulty fuel pump relay inside the totally integrated power module (tipm-7). Fortunately the vehicle was not moving at the time and would not start. The car has been sitting at the dealer since 11/4 because chrysler has informed them that there is a backlog of well over 1,000 tipm-7 units and they don't know when or if they will be available (their words, not mine)! Frankly, I am outraged as a consumer. I paid $42,000 for a vehicle I cannot use.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v530000 (electrical system); however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the delay. The contact had not experienced a failure. The VIN was unavailable.
The engine dies quickly after start, the horn, door locks, and windshield wipers start randomly.
I'd like to register a formal complaint "for the record". Regarding chrysler group's recall #s p14, p36 and p54 for the 2011 jeep grand cherokee 4x4 ... Parts are still not available (since may 2014 for the power brake booster!) this is totally unacceptable. Individually, the harbinger of these three (3) recalls could result in; (a) power-assisted braking failure, (b) a vehicle interior electrical fire and, (c) intermittent / unexpected engine shutdown. I contacted the chrysler group recall assistance center today @ 1‑800‑853‑1403 and spoke with "[xxx]" ... Received a pretty lame "bs" explanation about parts availability on all three (3) recalls and the method in which they are allocated to their dealerships. She could not commit as to when, if ever, my dealership would receive the required parts to remedy the outstanding recalls on my vehicle. My local dealership is a smaller, rural "mom & pop" store, so the question that begs to be asked is will I ever see these parts installed before there's a recall-related incident with my wife's vehicle? The recall "system" is apparently broken, as chrysler group is not diligently fulfilling their safety obligations and nobody from the federal safety agency is apparently doing anything about enforcing it, quite disconcerting and unacceptable! As of today's registered complaint(s), kindly consider the federal safety agency and chrysler group as officially put on notice of my complaint and of my dire concern for this particular situation. Note that the problem is not with my local dealership, as they've been trying to acquire the necessary parts on my behalf from chrysler group. Please follow-up chrysler group without further delay and report your findings to me. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2011 jeep grand cherokee. While driving 55 MPH, the vehicle stalled and was able to restart. The contact also stated that the vehicle hesitated to start. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact received notification for the federal safety agency campaign number: 14v530000 (electrical system) but the dealer informed that the part was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.
I have a faulty tipm, which I understand is on backorder. I the meantime, my jeep is sitting in the garage and will not start!
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v530000 (fuel system) and the federal safety agency campaign number: 14v391000 (exterior lighting and electrical system). The part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic), the federal safety agency campaign number: 14v391000 (electrical system) and the federal safety agency campaign number: 14v530000 (fuel propulsion system). However, the parts needed were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
My vehicle has been having difficulty starting. It sometimes takes 3-10 times to start. It sometimes doesn't start at all, leaving me stranded with an infant in tow. I had the problem diagnosed and was informed of a temporary repair to the problem but then learned of an upcoming recall for the tipm. I decided to wait on repairing the issue, unsure as to whether the fix prescribed by the dealer would be reimbursed once the recall was released. I just got an 'initial' recall notice which stated that there still was no repair for this problem - even though it was said to be the cause of potential crashes and stalls mid-drive. As I have a small child in the car with me every time I drive, I am extremely cautious and nervous about this issue and the risk I am taking by continuing to drive this vehicle without a repair. I bought this car specifically because of the safety it would provide my family in transportation. Now I am acutely aware of the dangers involved and the need for a fix immediately.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v530000 (fuel system), the federal safety agency campaign number: 14v391000 (exterior lighting, electrical system) and the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Turn signals failed, windshield wipers failed to turn off, traction control turned off, horn failed to work, interior lights failed to work, could not turn lights onto highbeam, rear wiper failed to turn on, electronic transmission shifted into a different gear while driving. It was determined that this was a failure of the angle sensor in the steering column. The failure of this part caused significant failures of the main safety equipment of the vehicle (turn signals, headlamps, windshield wipers, traction control, transmission, horn) hazards because the primary safety equipment of the vehicle failed to function correctly while it was being driven.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history