I began having difficulties starting my vehicle about a week ago, the engine would continually turn over without actually starting (push button start). Each time I would have to press the start button multiple times and let the vehicle cycle through multiple failed attempts until the engine would finally start. However, this morning, after cycling through multiple attempts and getting the vehicle to start, the engine shut off while I was driving. After the engine shut off the dashboard read as if it was still running. I was unable to start the vehicle after that and had to push it out of the way (was luckily still in a parking lot).
2011 Jeep Grand Cherokee engine complaints
Page 11 of 13: complaints 281 to 310 of 359, newest first, as owners wrote them.
Vehicle power shuts down while driving at highway speed, in any and all driving conditions. No power steering, no power brakes, no power, nothing. There is no warning when power goes out. Driver can be stranded in middle of freeway, or off-ramp, or busy intersection. Extremely dangerous. Worse than gm issue. Vehicle cannot be restarted without shifting into park. 2011 jeep stall on 70mph freeway requires driver to shift into park before a re-start can be attempted (neutral will not allow rolling start). Extreme danger of high-speed rear end collision. Well documented issue on web 2011 jeep grand cherokee tipm. Recall is needed for this safety critical item. Http://gotaclassaction.com/chrysler-investigated-over-defective-totally-integrated-power-module-tipm-in-2011-2012-jeep-grand-cherokees-and-dodge-durangos/
Car made grinding sound when starting. Wouldn't start. Tipm failed causing fuel pump to burn out . Also had to replace ignition switch.
Vehicle was traveling on highway at 55 MPH when it suddenly stalled in traffic. Could not restart after pushing to side of road. Towed to dealer and told that total integrated power module had failed and needed to be replaced.
On saturday morning after pulling out of a parking space my car stalled and lost power steering. I put it in park and restarted engine it was fine. Went to other store, parked it and the same thing happened once I returned to leave. When I got home I shut off the ignition switch and after app. 8 seconds I heard a sound coming from behind the fuse box area or at least behind that area . Sounded electrical "vooop, vooop" I also noticed when going up an incline around 30 MPH the car had a huge delay, I had to push the gas pedal practically to the floor, and than it kicked in and zoomed off. I felt like I was loosing power and than the car took off on its own! Crazy feeling!!! I feel as though the computer that is in charge of the car is out of wrack and the car has become inconsistent to drive because of what could occur next. I also lost brakes this winter while driving due to brake booster failure which eventually became a recall. I was scared then and I'm afraid this incident may result in something bigger and worse. :(
Several attempts were made throughout the day to start my 2011 grand jeep cherokee and it would not start, only a clicking noise. I took it to the dealer immediately and the tipm is bad and needs to be replaced. Obviously, my car is only 3 years old and not under warranty now. The part alone is over $900.00, which seems questionable that something would go bad so quickly on a vehicle and cost so much to repair. Besides the cost, there are so many complaints for the same issue, and even more serious with the engine cutting off while driving. Is someone going to recall this item before someone gets hurt or even killed????? I purchased this vehicle, and all my previous chrysler/jeep vehicles thinking they were safe for my family; now I'm not so sure. Do the right thing and recall the tipm! In addition, I have made several attempts to get the brake booster repaired due to the recall and the parts are still not in. This has been going on for months now.
The jeep would not start on the first try. It either cranks and cranks and never turns over, or it turns over but never reaches a good idle state and just shuts off. After a few attempts, it would finally start and be ok until the next time I leave it alone for an extended period. I believe the symptoms I am experiencing are the same as those that have been reporting a problem with the tipm, which seems to be a very pricey item that jeep (chrysler) knows is faulty and have done nothing about. Not to mention that it is also an item that is on national back order with a class action lawsuit filed as well.
When trying to start my jeep on friday 7/25 I found that when I push the start button the vehicle would not turn over. It would engage and attempt to turn over but would not start. I tested the battery and it read to be normal and upon further review I found many other consumers had the same problem, the vehicle would randomly not start. This happens to me about once a month since we purchased it in march of 2014. I've read from others there is an issue with the tipm which will cause the vehicle to not start or completely stall out while driving which did occur one time to me in june on a trip from ohio to maryland!
Tl* the contact owns 2011 jeep grand cherokee. The contact stated that while driving at 35 MPH, the vehicle shook and suddenly stalled. The failure recurred on multiple occasions. The vehicle was taken to the dealer, who diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 47,000.
Tipm computer board/module defect...known defect to the manufacturer (poor part product with high chance of failure). Jeep stalled out on road several times with kids in car...part is on a national backorder and still no recall for owners.
The alternator failed and the tipm also. There is no charging light in the dash so it was impossible to know there were a problem since the battery was dead and the engine stall. After that, there were no light, no power brake and the car won't start anymore. Even after replacing the alternator ( which is cost 1000 each.) the alternator do not charge because the tipm failed too. Overall, it cost 2200$ to repair and I lost my car for 4 weeks !
Vehicle does not crank, cranks but suddenly loses power, shutsoff losing power brakes, power steering and control.
Faulty tipm.
Several times, engine stalled during commute in heavy traffic. Fule pump continued to run after engine was shut off.
Vehicle will not start and when it does start it will not stay on longer then 10 seconds. Stalled out on highway and was left stranded until the following day.
This is the second time in six months that I have had a major problem with my key fob affecting my engine. I am afraid this may be an ignition switch problem but the dealer keeps telling me it's the key fob battery. The first time my car would not start and the engine was dead. They replaced both key fobs 6 months ago and told me they were defective. This time when I pushed the button the engine made a screeching rattling sound, the engine light came on and the car would not turn off. Eventually it did and I tried it again and the same thing happened. The car was towed 30 miles to the dealer and they told me the key fob battery needed to be replaced. I asked the service technician if their computer showed that my engine light came on and he agreed but told me that they could not find the problem, other than the key fob battery. I told them both key fobs were new. I have only had this car for 3 years and it only has 11,605 miles on it. How on earth can a key fob cause engine problems? I may not be an expert on cars but I'm not stupid. I believe it may be something to do with the ignition. I hope jeep fixes this before there are any accidents or deaths. I now feel I am forced to purchase an extended warranty for over $2,100.00 because I'm afraid of what might happen when my factory warranty expires next month. I don't think I would ever buy a new car again. The old ones seem more reliable. I am afraid to drive this car now, knowing it has electrical issues that the dealer can't seem to find the reasons why. Key fob battery? I find this very hard to accept. I would like the old key ignition - I don't trust these push button ignitions. My 2011 jeep is still at the dealer but they have told me it's ready for pick up.
I have tried to start my car several times with just continuous cranking. I called two different jeep dealerships and they said they have never heard of this issue before. Yesterday, I was driving down the street at 55 MPH with my 5 month old in the car after daycare- and my car just shut off while driving and I almost crashed into the person in front of me!!!! Very scary. I had to swerve to miss the person in front of me because the brakes and car were not working- just completely shut off. I finally got it started again and got to a safe location. I then had it towed. I did some research to find that this is a very common issue with 2011 jeep grand cherokees and chrysler refuses to do a recall on this. Are they insane?!!! We could have been in a serious accident. If the car is not under warranty- the price to fix the issue is $1300+. I just purchased this car in november of 2013 because I thought it would be safe for me and my new baby. Now I have to dish out $1300 because of a faulty part that chrysler refuses to fix? They are very aware of the tipm not performing on these models- please research all the forums that talk about this. There is already lawsuits pending. Please advise on what to do at this point. I do not have this kind of money to fix a car with 39000 miles on it. I will never purchase a jeep or chrysler again.
When started and shifted into "d" drive mode, car would self engage in manual gear "4" and then had no traction or acceleration, only reverse. Transmission completely died and would automatically go into manual "4" gear itself when put into "d" drive mode from park or while driving on the road. Very dangerous and very scary. Had it towed to dealer who wanted $1,300 to repair faulty tipm module and would not cover under powertrain warranty. Called chrysler and negotiated it down to $100. This should be a recall and is very dangerous because the car is putting itself into the wrong gear while moving and would not accelerate or move in drive mode.
Vehicle dies from no reasons, also fails to start at times.
Tl* the contact owns a 2011 jeep cherokee. The contact stated that the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 64,000 and the current mileage was 64,845.
Our 2011 jeep grand cherokee would not start. Plenty of crank but no start. Had vehicle towed to nearest dealer but there were no diagnostic codes set in the computer and the techs could not find any problems. The vehicle started every time for three days. This problem has plagued us on two more occassions during the fall of 2013 (again, no issues found) and has raised its ugly head in may of 2014. My complaint; jeep dealerships cannot find the problem ,however, a simple search of the web produces volumes of "no start" testimonials from other victims as well. Thank you, [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while traveling approximately 70 MPH, the check engine, etc, and ESC warning lights illuminated followed by the vehicle stalling. The contact moved off the roadway and discovered that smoke was emitting from under the hood. There had been a fire near the air filter and the contact was able to extinguish the fire. A police report was not filed and there were no injuries. The contact was awaiting further inspection of the vehicle by the manufacturer. The approximate failure mileage was 44,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. Additionally, the contact was driving 15 MPH when the vehicle stalled after the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the technician diagnosed that the totally integrated power module (tipm) was faulty. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000 and the current mileage was 81,231. Updated 7/16/14
My wife has had 3 separate encounters where her 2011 jeep grand cherokee overland has randomly powered down, losing capability to operate the vehicle (no brakes/steering) while she was driving the vehicle. The first occasion happened in november of 2013, vehicle was stopped at an intersection and lost power. The vehicle was put into park and re-started with no further issue. We didn't report this incident. The second event happened on april 3, 2014, the vehicle lost power while my wife was driving at approx. 40 MPH. Again, when the vehicle came to a stop she put it into park and re-started the vehicle. We contacted the local chrysler dealership on april 7 and set up an appointment for april 12. The third event occurred this morning, april 10, 2014. The vehicle speed is difficult to determine but my wife was slowing down to make a left turn on a 50mph road. There were other vehicles in the area that could have caused serious accident, mainly a school bus with children on board. Again, the vehicle had to be put into park and restarted. Difficult to do on this busy road. I contacted the same dealership and explained to them what had happened. The dealership moved up my april 12 appointment to today. So far, the dealership has been accommodating. They plan to run diagnostics checks to determine cause of power failure. Also, there are other electrical issues plaguing this vehicle (power door locks not working, drivers side seat heater not working, key not being detected). This vehicle has approx. 129,000 kms on the odometer and we bought it privately about 6 months ago (approx. 105,000 kms). I felt that I should report this issue given the recent attention to similar issues with general motors (ignition switch). If necessary, I can provide more details.
Bought a used jeep grand cherokee 2011 w/ 19k miles on it (it was leased before). First incident happened with 30k miles on it. Vehicle would turn over a little bit but would not start. Dealership said fuel pump was bad, running after vehicle turned of then didn't get power when turning it on. Dealership replaced fuel pump, went to pick it up from dealership and it wouldn't start. Second trip (within 2-3 days) to dealership it started up. Worked fine for about 4-5 weeks, then same incident occurred again. Vehicle would turn over but not start up, sounded the exact same as the prior issue. Dealership replaced the tipm, car worked fine for about 12 months. Two weeks ago, the same issue came about. Car turning over but not starting. This time the dealership replaced my key fob and it worked for 1 day, then the same issue occurred. Now my jeep is sitting at another dealership and they have replaced the wiring to the fuel pump and now they are in the process of replacing another fuel pump. I heard today that they fuel pump is replaced but still not getting power to it (tipm problem again). Chrysler wants me to pay a deductible for an obviously faulty part that they have replaced again. This last time when I brought my jeep to the dealer I tried to start the vehicle to let me father hear the noise it was making. A dealership service technician walked by hearing the noise it made and asked, "is it a 2011?", I replied, "yes", he followed up by saying that model and year has had a recurring problem with the tipm, which from what I have read online is extremely dangerous, especially if the car were moving and it went out. You would be left without power steering and brakes. Chrysler has made a product that is faulty and realizes it, yet they still charge customers to replace the faulty parts.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving 50 MPH, the vehicle stalled without any warnings. The contact mentioned that he was able to restart the vehicle which resume normally. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 25,000.
Car engine unexpectedly stopped while driving, losing all power and brakes. Car had sat in below freezing temperatures for a week. There were no flashing warning lights nor any buzzing sounds of overheating as stated in the car manual would indicate immediate action was needed. Parking brake was used to stop and engine was damaged beyond repair.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 45 MPH, the vehicle began to jerk without warning. The vehicle was towed to a dealer where it was diagnosed that the total integrated power module needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 60,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that once the vehicle was idle, the vehicle would stall immediately. An independent mechanic diagnosed the failure where they stated that the total integrated power module was causing the failure. The dealer was contacted and unwilling to remedy the failure. The manufacturer was not contacted. The approximate failure mileage was 14,225. The vehicle was not repaired.
2011 jeep grand cherokee tipm. Engine wont start. Have seen nothing but complaints online.something needs to be done.
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