The activated headrest on the passenger side deployed while driving. No accident occurred and this problem appears to be an issue on similar vehicles. There was also a class action lawsuit about this so there should be a recall issued due to the plastic piece inside wearing down. This could easily cause a wreck or kill somebody!
2012 Jeep Grand Cherokee airbags complaints
Page 2 of 3: complaints 11 to 40 of 43, newest first, as owners wrote them.
The covering in the dash is coming up that may prevent the air bag from deploying
To whom it may concern, I am writing this letter in regards to my previous vehicle that was involved in a accident. This vehicle had no work done, meaning the recalls on it were never done.and for that reason, I hold the manufacturer responsible for not making sure the previous iwners/dealers are held accountable for their actions. There were a total of 10 recalls on this vehicle starting from 9-26-2011 to 11-14-2019. And for that failure, it lead to an almost fatal accident of my lived one. I have all the necessary paperwork concerning this matter.
Airbag off warning light keeps coming on - nobody has turned off the airbags. Per thompsons chrysler, jeep, & dodge dealership, this is from wiring that comes loose under the drivers seat and is a common safety issue with this model.
Airbag light blinks on and off when driving or just sitting. Randomly will beep when staying on. This should be a recall as it is very hazardous to everyone.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the passenger's side front headrest air bag deployed independently. Ron lewis chrysler dodge jeep ram waynesburg (1625 e high st, waynesburg, pa 15370) was contacted and provided an appointment for the contact. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 215,000.
Was driving on the highway and the passenger side air bag activated on its own. Car was not in an accident and did not hit a bump, pothole, etc. This is a huge concern and now I'm being told I need to pay for it deploying. Luckily no one was in the front seat when this occurred. This should be a recall.
Passenger airbag indicator light turns on and off at random times while vehicle is driven or parked. Sometimes it repeatedly turns on and off in a few minutes. It will happen if someone is in the passenger seat or not.
Tl* the contact owns a 2012 jeep grand cherokee. While operating the vehicle, the air bag indicator remained illuminated. The cause of the failure was not determined. Myrtle beach jeep (785 jason blvd, myrtle beach, sc) and the manufacturer were notified of the failure. The manufacturer provided case number: 64613871. The failure mileage was 116,000.
Jeep turns off and won't turn on for hours then it trued on
Vehicle struggles to start when starter button engaged.
My air bag light randomly lights up and goes away and sometimes it chimes when it pops up and sometimes it doesn't. Here recently, it has decided to stay on. There is no code if it is scanned. I definitely think this should be a recall because if I was to accidentally wreck, I don't know if they would actually work or not as much as the light comes and goes.
Hello, my dashboard continues to warp and I'm concerned this is causing impairment of my defrost and possibly my airbag. As you can see this is an ongoing problem with jeep according to numerous threads on jeep forums. Also, a news story is provided here: https://youtu.be/le_4rvabook
Takata recall the airbag does not work got into an accident and airbag did not pop out. The light for the airbag comes on and off.
Seat belt light and air bag light is on and wont go off. Warning sound wont stop ringing.
My jeep has developed several large wrinkles on the top of the dashboard cover. I've seen comments from other jeep owners that have the same problem. My concern is that the wrinkles in and stiffness of the dashboard cover might interfere with the deployment of the passenger-side airbag.
Car was travelling on a rural road and driver fell asleep at the wheel. Hit an electrical power pole approximately 12 inches inside the drivers side head lamp at speeds approximately at 40 -45 MPH. Car then proceeded to travel another approximate 25-30 yards before turning 90 degrees and crashing the rear of the car into the corner of a block building. The driver was unhurt however the air bags failed to deploy to protect the driver.
My air bag light has come on my dash I received a notification about my vehicle and takata recalls my vehicle will not pass inspection due to this light
On aug. 29 2017 my airbag light came on. I took the vehicle to mullane motors in lockport ny, for repair. I was told a side impact air bag sensor had shorted out and needed replacing, and spent $332.57 to have it fixed. When I arrived to pick up my jeep, I was told that the same sensor was still 'shorting out' and that standard operating procedure was to replace the occupant restraint control module. I asked when that could be completed and was told that the 'part is unavailable,' in any way shape or form, and that it was unknown when or if at all this part would ever be available. I telphoned fiat chrysler corp in auburn hills, mi concerning this issue, and was told the same thing, that the part is 'currently unavailable and on national back order' was given a case number, and was told I would be called back in 24 to 48 hours. No one called me back. I telephoned the company again a week later and was again told someone would call me back in 24 to 48 hours. It has now been a week, and I have not heard from chrysler. At this time, my airbag light is still on, and it is indicated in my owners manual that my airbags may not function in a collision, which I feel makes my vehicle unsafe to drive.
Airbag warning light comes on intermittently. It was on when I was at the dealer so the service consultant could check the codes. He suggested there is something wrong inside the front passenger door. I have scheduled an appointment to have him take the door apart and investigate further.
Leather on dash started wrinkling/bubbling then just peeled back (leather dash has delaminated). I am being told the wrinkles in the leather dash could cause an irregular passenger airbag deployment. Dealership rick hendrick of charleston and hoover of summerville only concerned with proper deployment of passenger airbag. Leather dash coming loose with significant wrinkles and distortion. Will affect passenger airbag deployment per design intent due to deviation in tear seam geometry. Research states the dash problem is a result of a supplier not performing the correct application of adhesive and cure procedures.
Concerned with proper deployment of passenger airbag. Leather dash coming loose with significant wrinkles and distortion. Will affect passenger airbag deployment per design intent due to deviation in tear seam geometry. (worked previously as seatbelt & airbag engineer and have witnessed effect of tear seam deviation. Pictures attached are not from my vehicle, but show onset of wrinkle condition and a deployed airbag for tear seam location reference.)
Tl* the contact owns a 2012 jeep grand cherokee. While making a turn, the contact crashed into the front driver side of another vehicle. The contact sustained minor whiplash that did not require medical attention. The air bags did not deploy with the massive impact. A police report was filed. The insurance company towed the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 48,500.
The leather dashboard is shrinking and coming unglued from the dashboard frame. The defroster vents are now affected and being pulled by the disintegrating leather. I am concerned that since the dashboard coating is no longer affixed to the car, the dashboard will be ripped off and become a projectile if the airbags inflate. The problem exists all the time but the threat exists most when car is in motion.
My vehicle has a recall (r09/the federal safety agency 15v‑115) for failure of the tipm resulting in vehicle stalls and non starts which have occurred on multiple occasions since 2013 most recently 12/15/15. My vehicle has stalled in traffic on the highway and interstate at speed in heavy traffic almost causing several accidents. I have taken the vehicle to the local dealer (napoleton) who attempted to fix without resolve. In fact, I brought back after there first attempt and they want to charge me $1600 to repair. I have researched other complaints and truly know this is an electrical issue that is part of the safety recall. Additionally, my airbag light continues to come on which is also addressed in the recall. Jeep has refused to repair and I cannot drive vehicle due to safety concerns. Please help.
Tl* the contact owns a 2012 jeep grand cherokee. While driving at approximately 70 MPH, the air bag warning light illuminated. The failure recurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000. The VIN was not available.
Air bag failed to deploy when my wife hit a deer at 70mph,it hit dead center of the bumper. There was $5473.84 dollars of damage. The absorber for the bumper and bumper and bumper parts. The grill,radiator,hood,all brkts and related parts. After getting the car back every thing on the car failed. They replaced steering module at a cost of $716.17 and the is still not right,it's going back in the shop 8/26/15.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v115000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
Tl* the contact owned a 2012 jeep grand cherokee. While driving approximately 45 MPH on an icy road, the vehicle slid and veered off the road. The vehicle flipped over several times down an embankment and the air bags failed to deploy. A police report was filed and four injuries were reported that required medical attention. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 52,000. The VIN was not available.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while parking with the brakes engaged, the vehicle erroneously accelerated and traveled over a bush, a hill, crossed a four lane road and then crashed into a tree. The contact indicated that the air bags failed to deploy and the engine continued to rev after the contact exited the vehicle. The contact then removed the key to shut off the engine. The contact suffered a bruised chest during the incident but did not require medical treatment. A police report was taken at the scene. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 53,500. Updated 11/21/14*cn the consumer stated the vehicle was put in park, before she exited, with the engine still running. Updated 12/02/14
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