Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 12v391000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
2012 Jeep Grand Cherokee airbags complaints
Page 3 of 3: complaints 41 to 43 of 43, newest first, as owners wrote them.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the air bag sensor light was illuminated. The vehicle was taken to the dealer, who advised that the air bag control module had malfunctioned and needed to be replaced. The contact was also informed that the ABS and instrument cluster module software need to be updated to correct a defective ABS (anti- lock braking system). The vehicle was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 49,000.
On june 2 after cleaning the car at the car wash (manually) on the way back to our home all the lights of the dashboard lit up for all services to be done and the wipers activated by themselves. The safety belts are no longer working and the lights of the car are not functional. You do not have blinkers, seat belts or brake lights. The RPM needle goes up and down randomly and the engine continues to rev up and down. The brakes feel as if they are not working to full strength, car was turned off and restarted to see if problem with dashboard still exist. Car started with the same problems, but was unable to shift into gear. Car was towed to dealership for service. The car was serviced at brigham-gill dealership (original sales dealer) on 03-june-2013 giving it back to me with the reset of all modules and deemed ok at that point. On 08-june-2013 the same exact problem happened while driving to virginia beach. Car started same problems experienced on 03-june-2013. Car is at new jersey dealership for repairs. Car dealer in nj noted that there was a new computer module replacement to said vehicle in january timeframe. Each time the car has this problem, you are not able to either start the vehicle or move car out of park position.
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